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IE Window Repair

4.6 (193 reviews)
Open • Open 24 hours

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I found this company on yelp based on the review. I asked them to come install 7 window screens for my house in Fontana. They sent an inexperienced guy to do the job and none of the window screen were fit. The sizes weren't accurate and left noticeable gaps. They agreed to come back to re-do the screen but kept delaying with all kind of excuses. I called several times and finally gave up. I also asked the company to provide W9 for my tax reporting, but guess what. They have no intention to give me the W9, and never answered my phone calls again. I can't believe this company can still be in business.

Stefanie W.

Do NOT USE THIS COMPANY. They are UNRELIABLE!!! I called at 6 pm on 9/16 and was told they could do it at 6 am on 9/17. Later the time was changed to 6:30am. I agreed to this time. At 7am I called to find out why no one showed up and was told they were 15 minutes away. At 8 am I messed again that no one showed up and got no response. When I came home from taking my daughter to school he was here but with the wrong glass. Now I am told they can do it tomorrow. I have a shattered glass door in an unoccupied house. I can't waste another day and take time off work to wait around. They clearly don't value customer service.

Before
Donna T.

Had a large picture window break. Called on a Monday. Had it replaced on Thursday. They were quick. Communication was excellent. Price was resonable. Yes I highly recommend. Excellent work!

M B.

If you want an excellent window with excellent service, look no further! These guys have a lot of experience and know what they are doing! I am so pleased with the quality of the windows and the professional installation. They replaced 2 windows in 2 hours and they look amazing

Window replacement
Christian R.

I have to give credit where credit is due. Benny is easy to communicate and his prices are fair. Very responsive to my text and calls. I needed him to fix and replace two windows in Fontana but we had a short time frame to due the work. Benny was able to get the job done on time. I highly recommend IE Window Repair.

New repaired window

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Benny H.

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2 years ago

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2 years ago

Excellent Service! Fast response to my call. Fixed my window same day. We'll definitely use them again.

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4 years ago

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2 years ago

Great prices and fast service. Highly recommended calling Benny for any glass repair or window replacement .

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3 years ago

Great costumer service and work! They came out, gave me a estimate and got the job scheduled quick! Definitely recommend!

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Benny H.

Thank you Paloma!!

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Ask the Community - IE Window Repair

Hi, I need an estimate for my window that broke?

Hello can you send us a pic of it? Ph. 909455 6501

Do you repair garage windows?

Yes we do..,,

Quote on replacings side broken window on home.?

Hey there is it possibly you can send me a picture of your window and I can tell you what it will cost?

View All 4 Questions

Review Highlights - IE Window Repair

“The Benny was friendly and respectful, and the pricing was very good compared to other quotes I received.”

Mentioned in 131 reviews

Read more highlights

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SoCal Window Pros

SoCal Window Pros

(194 reviews)

I put together a project requesting a quote for a brand new window in my home office. The team…read morecontacted me right away, was very communicative and helpful. They helped me understand my options so I could choose what would work best for me. They nailed it! The service was incredible, fast, and the value far exceeded the cost. I absolutely would recommend them to anyone looking for a new window in the SoCal area.

This review is long overdue. Our windows were replaced in May by this company SoCal Window Pros. I…read morefound out about them through online search. Our home is 29 years old, and the windows had been showing wear and tear for a long time. We finally got a quote from a company that constantly sends flyers to our mailbox, but even with a "huge" discount for just a few windows, the price was close to the cost of a swimming pool. That pushed me to search online, and I found SoCal Window Pros, a highly rated local company. Jack, the owner, came out with sample windows and gave us an estimate. He was straightforward, no‑nonsense, and genuinely kind. The windows were impressive -- solid engineering, well‑made, great warranty, and locally manufactured. We also met his son Alex who is much involved in this family-owned business, and he was equally professional and personable. We ultimately decided to replace all of our windows as well as our sliding door, and we're very happy with the results. Our house looks refreshed and updated, and the old rubber seals that kept popping out are finally gone. The windows look beautiful and have made a noticeable difference in the overall appearance of our home. I literally let out a sigh of relief every time I see the windows. Gratefulness and gladness! There were a couple of windows that took a little longer than expected to arrive, and two were delivered in a different color than originally specified. In the end, I decided to go ahead with the installation, and fortunately, the color worked out beautifully in our home. Jack and Alex checked on the installation throughout the process, and their crew was helpful and efficient. Despite a couple of minor hiccups, communication was good, and we felt that Jack and Alex were attentive and committed to making sure the project went well. Overall, we're very happy with our experience and with our new windows. We would definitely recommend SoCal Window Pros to anyone considering replacing their windows. It was a blessing to have found a local company with quality products and people who genuinely care about their work and their customers.

United Builders - United Builders Logo

United Builders

(196 reviews)

TL;DR: A promising new chapter thanks to Grayson!…read more I originally left a one-star review after a very disappointing experience with Rick. However, I want to recognize Grayson, Rick's son, who reached out the very next day after I posted my review. He has been genuinely apologetic, responsive, professional, and proactive throughout multiple conversations. He has made a sincere effort to address our concerns and rebuild our trust, and I am very appreciative of how he has treated our family. I look forward to updating this review as the process continues. UPDATE: Grayson has made a genuinely positive impression. I want to start this update by giving credit where credit is due. Grayson reached out to me the day after I posted my original review. He left a sincere, apologetic voicemail, and we have since spoken multiple times. What impressed me most was his approach. Grayson asked what it would take to make our family feel positive about our experience with his company, explaining that this is his goal for each and every customer. Our conversations have focused on finding a constructive path forward. He has been attentive, responsive, and willing to engage with our concerns rather than dismiss them. After how frustrating the original experience was, this was a genuinely welcome change. Grayson will be taking over the company soon, and I sincerely hope this level of professionalism, accountability, and customer care is representative of the direction he wants to take it. He deserves recognition for making the effort to reach out and work toward a resolution. I will update this review as things progress. ORIGINAL EXPERIENCE: Why I initially left a one-star review During a door and window installation at my mother's home, the crew knocked her Starlink panel off a table beside her Traeger smoker. Fortunately, the Starlink wasn't damaged, but we immediately noticed that a knob on the smoker had been completely sheared off. My family had recently used the smoker, and it had been fully functional before the crew arrived. I called Rick that same afternoon. He initially accepted responsibility, assured me he would make things right, and offered $150 off our nearly $5,000 project while promising to arrange the repair. I specifically explained that I did not have time to manage the repair myself, and he agreed his company would handle it. The following day, Rick reiterated by text that his crew was apologetic and that the company would take care of the repair. Unfortunately, after repeated follow-ups and weeks of delays, the situation changed dramatically. Eventually, Rick disputed responsibility, questioned our account of what happened, and refused to cover the repair. He characterized the smoker as old and rusty and suggested the repair wasn't worth the expense. This was particularly frustrating because he had initially accepted responsibility and committed to resolving the issue. I ultimately spent hours contacting Traeger and researching repair options myself. Traeger confirmed that the sheared component could not simply be glued back into place and helped me locate the replacement part. I paid $160 for a replacement temperature controller box and received a $450 quote for a handyman to travel to my mother's home and complete the repair. The financial cost was frustrating, but the larger issue was the way the situation was handled. We expected accountability after an accident, especially after the initial promise to make things right. Instead, we experienced weeks of follow-up and a complete reversal of the original commitment. We had been considering this company for a substantially larger project, and this experience seriously undermined our confidence. WHERE THINGS STAND NOW My original experience with Rick remains an important part of this story. At the same time, Grayson's subsequent outreach and efforts deserve to be recognized on their own merits. I believe it's fair to acknowledge both experiences, and I intend to continue updating this review as the next steps unfold.

The owner Rick explained and presented the product thoroughly. Prepared the quote for the total…read moreinstallation of all the windows and 2 - patio sliding doors for a fair price. Rick was very professional and answered all my questions.

A.S.A.P Glasswerks - Broken Window

A.S.A.P Glasswerks

(26 reviews)

I had a broken glass at my commercial building and ASAP offered me both the lowest price of all my…read morebids and the quickest fix. Repair was done the same day and actual repair time was less than 30 mins. Will definitely use them again for any future building glass repairs.

My property handyman contractor referred me to ASAP Glasswerks and indicated the company provided…read morequality shower enclosures with acceptable market pricing. I sent ASAP Glasswerks a text indicating I needed a new shower enclosure for a rental property. Initially, the communication was good. I received a response from Jason who asked me to send measurements, which I did. He then provided me with a price. When it came time for Jason to respond to take his own measurements, I provided him with the address, and we agreed on a date and timeframe. On the measurement date, I asked Jason to confirm his arrival time. He indicated he was stuck in traffic and requested to meet the following day. I told him I would confirm with the occupant that the following day would be acceptable. Although I blocked off time for this appointment and moved other work responsibilities around, I understand things happen. After confirming the occupant was available, I immediately texted Jason and told him the following day would work. He did not respond. I sent another text to him five hours later and still no response. Unfortunately, I never heard from Jason again. We all have things to do and responsibilities that need to be met. It would have been nice to know that ASAP Glasswerks was unable or unwilling to meet for the appointments in advance.

Hometime Windows & Doors

Hometime Windows & Doors

(643 reviews)

I had a great experience with Hometime Windows and Doors. Frank, Joe, and Leo did an excellent job…read moreinstalling our doors. They were professional, courteous, and paid close attention to every detail. The installation came out great, and they made sure everything was clean and working perfectly before they finished. You can tell they take pride in their work, and I'm extremely happy with the results. I would highly recommend Hometime Windows and Doors, and I will definitely use them again in the future. Great job, Frank, Joe, and Leo!

We decided to use Hometime to replace 4 windows in our home. Our decision was based on value,…read morequality and the fact they are an Upland based business that manufactures, sells & installs their own products. Installation took place this past Monday (9/28). Frank & Joe arrived several minutes early () for the 7AM appointment . We were impressed with their expedience and professionalism. They showed expertise in their installation and knowledge of the products. They were meticulous in prepping each work area taking care not to trample any of the plants outside the windows nor creating unnecessary dust/debris inside. They completed the installation & total cleanup in about 3.5 hours. We are very happy with our new windows and the excellent installation performed by Frank & Joe. We also want to mention consultant Addison for his patience & assistance in working with us on this project. Excellent team effort.

IE Window Repair - windowsinstallation - Updated October 2026

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