This business is run by honest and hekpful people. Greg called me and provided me insights and direction on my home project. I really appriciate that he spent time in explaining everything patiently. Mine was internal doors which they do not do but still Greg made sure to educate me enough on my project. Its hard to find business these days who think of helping customers in all possible ways. read more

Brandon was professional, great personality. He answered all my questions, and welcomed more. I will recommend Brandon and Universal windows direct to neighbors. Angie Keathley read more

I called three different window contractors to get quotes for replacing my garden window. Elizabeth made an appointment for Junior to come out and provide us with a quote. I was given a timeframe early in the morning in which he would show up which was between 8 AM and 9 AM. I was never called until about a little after 10 AM that he was running late because he had a flat tire. As you can imagine an early appointment is a huge inconvenience, but I was ready the entire time waiting. I called her office several times after 9 AM but kept on getting a recording. Eventually Junior showed up, and did the measurements and was done fairly quickly. He was very knowledgeable, polite, and personable. He was also apologetic about being late. The flat tire reason, I reserve judgment. Junior did follow up a few days later to see if I receive my quote from the office and I had not. To this day I still have not received a quote. I'm pretty disappointed that I contacted them and still have not been called or emailed with a follow up. If they can get that part of the job done, I can't imagine how the project would go. Ultimately I decided to incorporate this part of the window replacement into my kitchen and bathroom remodel. But in comparison to the other companies that came out and provided me with quotes and information, they completely missed the mark. read more

So far, so good. I am only in the estimating stage, but I wanted to share my experience so far. I will update after I get windows installed. I reached out to 7 different window vendors, some just through a yelp search and a few reccos from friends. Universal Windows has great various options of manufactures that range on the price scale. Pricing is very competitive, a little lower than a few other vendors with similar choices. I spoke with the owner Anthony several times already (he spent way longer on the phone with me than I'm sure any business would like haha) and he gave facts and was not pushy at all. It's great that you can get 1 window done or 10 and there isn't a min price or a fee per trip of installation. I live on a very busy street and he did not try to oversell me with laminate windows. Here's a little info if you are new to the world of windows. Basically most companies have one price for white or some kind of tan and then you pay more for colors for the exterior (10%-20% more) but interior is still the defalt white, and even more money to paint the inside a color. So expect that. And then standard is dual pane, 1/8th thick for each pane. So, you'll want even thicker glass if you live somewhere noisy. Window businesses usually call the thicker glass "the sound package." Also note that if the window is surrounded by stucco, it is installed differently than if it surrounded by wood. You will see more of the fancy frame on the stucco and more of just an outline edge on wood. I hope this helps! read more

I always like to get several quotes for any home projects and shopping for windows was no different. I decided to go with Universal because they were the only company who responded to my requests in a prompt and efficient manner. Greg came out, took measurements, and went over all of my options. He never pushed or tried to bs me. A few weeks later, the installer came out and replaced my old windows with beautiful, energy efficient windows. I am so pleased with the transformation and how cool my house stays on hot days. This is certainly the best company to go with if you are looking to replace your windows. Edit: I am just now getting responses from a few other companies I contacted months ago. So happy I chose Universal. read more

Specialty Siding - Windows Installation Near Me - Anaheim, California

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Did a great job on installing a new front door. Was exactly what we ordered pictures didn't do it justice. It's a beautiful front door. Thank you Universal Debbie & Kevin read more

Super satisfied with the outcome of our new windows throughout our home. It took on a whole new modern look and makes it so easy to clean them. I shopped around and wasted valuable time, so happy to have come across UWD Thank you!! read more

If I can give 10 stars, I would! Our bay window in our front room was growing mold in between the double pain window. I met with 4 window companies (including Universal windows direct), to replace/fix the problem. The other 3 companies suggested that we have to replace the whole Bay widow in order to fix the problem. But not Greg! He was the only one that was honest. He said his company will be able to fix the one window that needed to be replace, instead of removing the whole bay window. Greg made certain we were happy and made the process so smooth and easy for us. The day of the repair, Universal Windows was on time and ready to work! At the end - They left my bay window remarkable!! We were so happy with their work and Greg's honesty and professionalism, we had Universal Windows install another window and now looking into replacing our front door with them as well! Please look no further! Greg is your man!! read more

I recently had my windows installed by this company And overall it was such a great experience! From the beginning they were quick to respond to my quote request and their rep Steve was so kind and so easy to work with. He assisted me with all my HOA paperwork and gave the best recommendation on the windows to get. He followed up with me throughout the process so I really appreciated the great customer service. This company had the most competitive pricing and the final product was great! Overall I'm very pleased with my new windows & sliding doors and the great customer service provided by this company! read more

I called to inquire some information on new screening. Saying Greg helped would be an understatement. He went above and beyond with a plethora of information on all things needed. He doesn't service my area but was happy to give a list of local businesses that could help. Thank you for being so kind and patient. I'd recommend your business any day. read more

Universal windows was very kind and helped consult me on an issue we had with our window installation by another company. They were honest and took time to explain what our potential problems are and gave ideas for any solutions. Ultimately, they went above and beyond helping me to figure out our situation and I appreciated their honesty! read more

First of all, Greg responded to my inquiry within 24 hours regarding my broken glass doors in Ontario, and he did an excellent job qualifying the problem so that he can be of further assistance. He is also a very nice, patient, and knowledgeable professional. He knows the materials very well and is able to provide different options to help with my budget. Unfortunately, the plan didn't work out at the end, but it has nothing to do with Greg's professiomalism. I would highly recommend Greg for everyone and I truly wish him and his business all the best. read more

Greg wasn't able to help with my specific project, but referred me to the product I needed and sent me details. I appreciate his help and speedy response!! read more

I found Universal on Yelp and decided to give them and a few others a call based on their reviews. With Unviersal, I worked with Greg and he was super helpful. He came out and gave me an estimate. It took me a few weeks to decide but once I did, scheduling was easy and the install team worked quickly and didn't leave behind a mess. They installed 9 windows and also changed out my front door. I wouldn't hesitate to go with them again if I had a need. read more

The estimate was done by Steve and was very quick about it. After waiting several months for the material to come in, the crew came and removed the old composite siding under our bay window and installed new vinyl siding. The crew did a great job and I appreciate the extra effort they put into making sure it is waterproof since there are nearby sprinklers. I would definitely recommend them. read more

James just finished wrapping our house job is perfect. We are very pleased. Was finished in the time frame and looks fantastic. Recommend for all things vinyl and wood. David F. in Anaheim read more

Called Universal Windows for a quote on siding. Steve came out and gave a thorough estimate. The crew was very professional and the old siding was removed and new siding installed. Did a great job and cleaned up perfectly. Would definitely recommend this company. read more

Okay - full disclosure I did not purchase or receive services from this company. BUT I did request a quote. Instead of not replying, passing, or suggesting services I didn't need - he gave me some sound advice on my problem. I appreciate the fast response and the honesty. If I ever have a legit window or door issue I'll think of this company first. read more

Contacted Universal Windows for an estimate and they responded right away. Technician was prompt and showed great knowledge of sliding door options. Very professional. read more

I recently had something hit my sliding door and cracked my window. Within an hour, I received a response from Greg and we scheduled a day for them to come out to give me an estimate. Greg kept me updated on status of the parts and when we would be able to install. I appreciated the fact that he would call to make sure I was up to date on the status. Jr. Installed my door and he was on time, professional and friendly. They took every precaution during this COVID pandemic so I had no worries. Greg even came by on his way from another project to check everything before they left. It was a pleasure working with them and my door came out so nice. It looks like a whole new living room now! Greg and Jr were both very knowledgeable and made sure I knew what I was purchasing. I would definitely recommend them and if I need something else, I would go to them first! read more

The people at Universal Window Direct helped and rook the time to provide detailed answers to my questions even if they were not going to profit from the answers they were giving me. That upright behavior is evidence that they are running a good business. read more

I submitted a request for a quote to have 2 doors replaced in my home. Greg the manager replied letting me know that they do not provide the service that I required instead gave the name and number to someone who does. Thanks for the help Greg! read more

Professional from start to finish. Prompt, responsive and team approach to assist with our decisions that best suited our visions for our new windows/doors. Pricing was the best we received out of other companies in the same area. Samuel and the entire operations team was always available to walk us through our options that worked best which was very helpful. Worth reaching out and experiencing for yourself. Thanks to all we worked with for the service and keeping within our budget. read more

I love my windows. Great service, quality, and craftsmanship. Glad I didn't settle for less and go with the cheapest quote.