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Neto's Carpets

4.9 (141 reviews)
Closed 9:00 am - 6:00 pm

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Response time

2 hours

Response rate

100%

Services - Neto's Carpets

Carpet cleaning

Rug cleaning

Upholstery cleaning

Neto's Carpets Photos

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Reviews With Photos

James M.

Neto was professional and able to come in one day. He removed varnish stains from our outdoor furniture.

Yup, a LOT of stuff to move in two hours.
Bellea M.

Neto was a lifesaver - he was able to schedule me the weekend before Christmas. It was a tight timeline because the kitchen and bathroom floors were installed two days before carpet cleaning, not to mention being able to finish the renovation in time for the holidays. A young man, Amir, came to clean the living room and a small closet that asked to be done as an afterthought. There was a slight hiccup when he first started (a hose sprang a leak) but Amir took care of the issue promptly and took extra care to vacuum up any excess water. I didn't hold much hope for the carpet to get as clean as it did! I am talking a 20 year old carpet, well beyond it's life in a rental unit. Amir did a great job and we just might keep the carpet in for a while longer before replacing it. Thank you guys for a job well done and to make the holidays and ringing in the new year a little cleaner!

Diana S.

Don't waste your time and hire them! Very very profesional. Responded right away to my call. Carpet never looked this clean.

Our huge rug returned and looked brand new  after 12 years of use!

We got two rugs of ours cleaned. Anetor made sure the quality of his work was done well and even called to flag to us that one of our rugs still had a "pet " smell and gave us the option to do another cleaning (we had waited over a week to get them delivered back as one of my rugs was super heavy and takes days to dry) or return to us sub-optimal. I appreciate that he was thoughtful and checked if we needed it sooner but also indicated he didn't want to compromise on his work. He was very kind and easy to work with.

Nice clean sofa
Paula C.

Neto's Carpet and Upholstery service was great! They left my carpets and sofa looking brand new! They were very pleasant to work with. I am so glad I made the decision to use their services. Thanks Neto!

Living Room

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11 months ago

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2 years ago

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2 years ago

Great service, price, communication and outcome. Will be sure to call Neto the next time we need help with our rugs.

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2 years ago

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1 year ago

Professional, excellent and very responsive service. Glad I found them. Will use these guys again in a heartbeat.

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2 years ago

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2 years ago

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3 years ago

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1 year ago

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2 years ago

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3 years ago

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2 years ago

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3 years ago

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3 years ago

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2 years ago

Quick response fair pricing and does awesome work! I have used him twice now. I will definitely use him again!

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3 years ago

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3 years ago

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3 years ago

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4 years ago

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2 years ago

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4 years ago

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3 years ago

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4 years ago

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2 years ago

Neto was quick to respond & did an efficient job cleaning carpet in 3 bedrooms! Would recommend.

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Thank you for the feedback and thank you for choosing Neto’s Carpets!

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2 years ago

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4 years ago

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3 years ago

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Page 2 of 4

Ask the Community - Neto's Carpets

Review Highlights - Neto's Carpets

We had limited availability for the work to be done and Anetor made it happen.

Mentioned in 8 reviews

Read more highlights

The Enhancer Grout Cleaning - Before / After/ owner hired us to have floor done , our team work hard to have the best Results .  Hair Emporium shop at Danville city .

The Enhancer Grout Cleaning

(151 reviews)

I honestly cannot say enough good things about this company and about Wilbur. He was absolutely…read moreamazing. He cleaned every single corner of the areas I asked him to work on- the kitchen, living room, and bathroom. The results were incredible. He cleaned the tile thoroughly, sealed the grout, and protected everything so well. The floors looked absolutely beautiful when the job was done. After a long and stressful day at work, coming home and seeing everything so clean truly made my day. It made me smile. I really cannot express how happy I was with the results, especially knowing Wilbur handled everything by himself. You will absolutely get your money's worth with this company. The cost was very affordable, and the quality of work was outstanding. Wilbur was professional, kind, on time, and did exactly what he promised. I was given the quote over the phone, the process was easy, and he came in and got the job done. Even though I wasn't home when he finished, his work spoke for itself. I almost wanted to keep this company to myself, but Wilbur deserves the recognition and more customers because he truly does outstanding work. I am beyond thankful and would recommend this company 110%. Thank you so much Wilbur!! Your professionalism, hard work and attention to detail really show, and you truly made me happy.

Wow Wilber is amazing! He was punctual and very knowledge in his craft. It was himself and his wife…read morethat cleaned our tile floors in our kitchen, living room and entryway and our 3 bathrooms. He was able to clean the tiles, redo the grout and put the sealant on in 8 hours! Our floors look so shiny and brand new! I highly recommend them to anyone that has tile! Thank you Wilber!!

Grout Works Bay Area - Mr. Johnson restrained our grout to compliment our recently painted cabinets.

Grout Works Bay Area

(43 reviews)

Michal just did a full regrouting of our bathtub and the work was very high quality, strong…read moreattention to detail, clear explanation of the job. I would highly recommend his services.

I cannot recommend Michal at Grout Works Bay Area highly enough! If you are looking for someone who…read moreis professional, meticulous, and an excellent communicator, he is your guy. From the very start, the experience was seamless. I left a voicemail and by the next day, we were already scheduled for a free inspection and consultation. He was even flexible enough to come out on a weekend, which I truly appreciated. During the walkthrough, Michal was prompt and walked us through exactly how he could revitalize and restore our bathrooms. The administrative side was just as impressive. He sent over a thorough invoice quickly and was very responsive to my follow-up questions via email. Once we approved the invoice, he offered multiple scheduling options, making the whole process stress-free. On the day of the project, Michal showed up right on time. He demonstrated great professionalism by covering all the walkways with painters' cloths before jumping right into the work. What really stood out to me was that he remembered every single detail we had discussed weeks prior--it's clear he puts immense care and attention into his clients' specific needs. After two days of work, the transformation is night and day! Our showers and sinks look brand new. His grout and caulking work is perfect; you can tell how meticulous he is from start to finish. We are already planning to have him back to finish our final bathroom once our other construction is complete. Bottom line: If you want high-quality restoration and a stress-free experience, call Michal!

The Grout Guys - Quick test spot on these Spanish Tiles.

The Grout Guys

(20 reviews)

East Oakland

Efran was prompt, thoughtful, and did a quality job from start to finish re-grouting our walk-in…read moreshower. The grout had previously been done poorly and was covered with silicone caulking that collected a lot of mold and mildew. Everything looked brand new when Efran was done. He also redid the caulking for a couple of our sinks and our entire kitchen countertop. I'd highly recommend him, doesn't hurt that he's super nice too.

The Grout Guys did an excellent job caulking and sealing several bathroom sink-to-vanity joints,…read morethe kitchen sink, and re-grouting my shower. They were quick, provided a reasonable quote compared to others I got in the area, and the work was good. I specifically waited a while to see if the grout or caulk would crack, and it's holding up well. I would give a five star review if not for a couple small things. Firstly, I was not informed up front when giving the quote that they only caulk areas where there is no paint. i.e. they can do the tub to floor, they can do sink to vanity, but they won't do vanity to drywall. I found out later that this is fairly common practice, so not a huge deal, but I did wish someone mentioned it back when I was getting the quote and not when the guy arrived on my door to do the job. So take note if you don't know much about caulking like me. Secondly - and this is the main reason I took off a star! I had a lot of items in my shower that I didn't have time to clear prior to the tech's arrival, and when I rushed to clear them, he kindly informed me that he could do so and I didn't have to. OK, great! Honestly the tech was nothing but kind to me but... I had a bin of clean laundry sitting near to the master bathroom door waiting to be folded. I returned a while later to discover that he had moved many shower items, most of which have a bit of soap stain or hair or other sticky shower nastiness on them... INTO my clean laundry bin and directly on the carpet! Needless to say I redid my laundry, moved the shower items onto a towel, and scrubbed the carpet after he left. I truly believe the tech had the best intentions, but I would advise removing your shower and tabletop things yourself if you hire The Grout Guys! Otherwise, the actual work itself was perfect :)

The Grout Doctor - Oakland - Kitchen 12 x 4.5'

The Grout Doctor - Oakland

(110 reviews)

Lakeshore, Lower Hills

UPDATE: I have resolved the issue with the owner of the…read morecompany. They will actually reschedule the job and we will have accommodations for me and my asthma. I will have a section of the house closed off for any odors that might trigger asthma. I am not so concerned now because my asthma is usually triggered by dust and not odor and they have told me that it would be a minimum amount of dust. I will continue to work with this company and I will hire a Cleaning Crew to do a thorough cleaning of the bathroom counters etc after they have done the work ... therefore, I am changing my review based on this communication to a five star for the additional Customer Service I received. After the job is done, I will update once more with the quality of work, which I am sure will be above average. Thank you and I'm very happy to have updated this review because I dislike giving bad reviews to anyone. PREVIOUS: No one called me to discuss any issues!!! All of the communication was done by email. They cancelled my appt because I asked too many questions about the job, the dust, and the after-job clean up. I don't get why they cancelled. I just needed to know what was expected so I could make the proper arrangements because I have asthma. I had cleaned everything out of the bathroom, missed showers, and kept tub area dry per the requirements... and then I find out that they cancelled my job appointment...Maybe they cancelled because it was New Year's Eve???? SMH. ‍peers

I've been trying to update things in my 25-year old house recently (new roof, new fridge, new…read moremicrowave,...). The grout and silicone caulk in the main bathroom shower had been deteriorating for too long. It was pretty bad so I reached out to The Grout Doctor. I set up an appointment and Mac (a great guy by the way) came over a few days ago. He has over 20 years of experience and it showed. He went far beyond what I was expecting. Not only did he replace the moldy silicone all around the shower and replace all the cracked moldy grout, he completely cleaned the shower walls and floor with a razor. I never realized how much soap scum could build up even with fairly regular cleanings using a bathroom surface cleaner. Everything looks better than I expected it to look. I highly recommend giving them a call and let them work their magic. The shower now looks like it did decades ago.

Neto's Carpets - carpet_cleaning - Updated May 2026

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