Noi of Bay Area Grout Specialists did a fantastic job at treating the black gunk that accumulated…read moreall along the base of my shower, cleaned the tiled walls and did a great caulking job. My shower now looks good as new!!!!

I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

Blace did an excellent job on our shower grout restoration. We had some noticeable mineral buildup…read moreon the grout, and he took the time to clearly explain what was causing it, as well as the pros and cons of cleaning versus replacing the grout. Ultimately, we went with cleaning, and the results were outstanding--the shower looks like new at a fraction of the cost of replacement. Blace was friendly, professional, and clearly takes pride in the quality of his work. He was great to work with from start to finish. I would highly recommend Blace's Grout Restoration to anyone.

The pricing was reasonable for everything that was done. Blace was so easy to schedule and work…read morewith. Great communication, was on time. Very clean and left no mess behind. He kept me informed each step of the way and did exactly what I needed to maintain my home. It was really easy to communicate by text. He didn't get annoyed by my pesky chihuahua. I would definitely use his services again and recommend him without reservation.

Super responsive! Excellent communications! Came on time the following day, stayed until work was…read morecompleted! I did this bathroom over 20 years ago, and the grout was missing in areas, cracked in others and overall dirty in parts. Very satisfied with the work that was performed, he is super friendly and explained the work that was done. I felt the price was fair, considering the amount of work that was done. Our shower is 4' x 6' in dimensions, and all 3" x 5" subway tiles.

I rarely write negative reviews, but the quality of the work and the way my concerns were handled…read morecompelled me to share my experience. Before payment, the owner, Zach, was responsive, clear, and reassuring. He told me everything was guaranteed. He knew I would be away for a few days, and when the work was finished, he sent two photos and requested electronic payment. I trusted that the photos accurately represented the finished job, so I paid. When I got home, the work looked very different from what those photos had led me to expect. One was taken from a distance; the other showed a close-up of the only section that looked good. Neither showed the problems with the rest of the job. The frustrating part is that the section in the close-up really did look nice. Seeing it next to the rest made the inconsistency in quality even more disappointing. I also learned from my son, who was home at the time, that someone other than Zach had performed the work. That had not been made clear to me. When I raised my concerns, Zach's tone changed. He became rude and was unwilling to address the problems, despite his earlier guarantee. He told me I had "seen the pictures," but those photos did not show the issues I found in person. I simply wanted them to come back and fix the work. Zach said he would call me right back. That call never came, and I have been unable to reach him since. It has been months; I gave up and had others come and fix it. I paid in good faith based on his assurances, and I feel misled. I have since had the work redone. Based on the quality of the work and the lack of follow-through when I asked for it to be corrected, I strongly recommend choosing someone else.

They're the best in the business! I highly recommend them to anyone looking to get grout work done…read more They are professional, friendly and knowledgeable.

I am part of a real estate team mainly in Lamorinda and Walnut Creek and The Grout Wizard is our…read moreonly contact for bathroom/kitchen grout and caulking. They consistently do an excellent job at a good price and are very easy to communicate with. Every job - every time - their work amazes us!

We needed our granite countertops resealed. Alfonso and his team were easy to work with. They were…read morefastidious about keeping our house clean by covering the floors and cabinets to the ceiling. Some spots in the granite were soft and had divets. The original plan was to fill the divets and then seal the granite. The filling would not adhere so the next plan was to sand down the granite until it was smooth. That worked well. I appreciated Alfonso's flexibility and his communication with us. My only negative was that his price seemed to be on the high side but he and his crew of about 5 people all worked hard and did a great job. I will probably use him again when the granite needs resealing again.

Alfonso and his team did an incredible job on our kitchen backsplash. They were efficient, thorough…read moreand clean. We couldn't have asked for a better experience.

Quick response Professionals…read more Provided estimates nice to interact with The guy who came was on time

I do not like giving bad reviews but this guy was so unconcerned about our satisfaction with the…read morejob, and left the floor in such terrible shape, that I want to comment. The reason I am still bothered, although this was months ago now, is that he tried to gaslight both my husband and me and was very forceful with his tone of voice and language trying to convince us of things we could see were not true (neither my husband nor I are overly emotional). When we showed him the mismatched grout colors (described below) he would say they matched. But clearly they didn't. Then he would say they would dry to match. They didn't. And he repeatedly would argue like this about the very thing we could see in front of us telling us what we saw was not true, mismatched grout. He did this when he could not remove all of the white finish from the grout leaving some white spots in the grey grout, in the places where it was hardest to reach. He tried twice to remove the white from the hard to reach spots, and he said he could not. I want to say at this point he was very angry and did offer me a refund, and I suggested it felt unfair to not pay him at all (we have a strong sense of what is fair, and money is not our main concern, and they had spent hours, but with his attitude I should have taken the refund!). Instead I asked him to just come back and fix the grout and we'd call it even. When he came back, without asking me applied black grout colorant over the white spots, this time telling us the black was the same color as the grey grout. Clearly it was not, yet he argued the point that it was. He kept saying "this is the right color". Then he said in a year it might change to grey!!! (By the way, this was new tile that had the wrong finish on it, which is why we called him in... no way was the grout grey because it faded over time, it was always grey). When I saw this was going to be left mismatched, I asked him to just use the colorant over all the grout, leaving it all one color (I prefer grey but all one color was my priority). He said "We don't do that". Clearly they do! He had just done that to spots of the grout. Then, gaslighting us again, he again said that it matched (clearly it did not, it was high contrast to the grey grout) and then he said again that it would dry to match. Of course it did not. When he left this time, and he said when it dried it would turn grey, I don't know why I believed him, I think I was just exhausted by all of this. The same line had never been true before, but in the the exchanges with him he became so heated I just wanted him gone. So I thanked him and let him leave. And he left a job done horribly. No one would have been happy with that floor. I ended up hiring another company to recolor the grout and am very happy with the results. So it cost me twice as much in the end, but the guy I found was so very nice. He actually cared whether or not I was happy with the floor!!!! I clearly wasted my money, energy and time on this very rude man. NOTE: There is more to this story, when he first did the floor he did not do inside the closet, even though it is the same floor. Then when it looked different inside the closet he tried to tell me they used a different sealer in the closet area. I knew they had not, but he insisted it was their fault not his. He did, however, finally do the floor after spending much time trying to tell me it could not be done. For the hard to reach areas that were still white, I even offered that if he would tell me what to use I would clean the hard to reach spots myself but he said it's a "trade secret" and wouldn't advice me how to do it myself. He originally gave us a quote to clean the finish off our tiles, and to replace the grout. When he got there he decided just to clean the grout and not replace. Fine with me. But when he did the job, leaving several white spots where the finish was more stubborn he vehemently tried to tell me it wasn't white. I could see it was. My husband could see it was. Guests who came later could see it was. It made us feel crazy. He came back, begrudgingly and tried again, but still did not get the white off. Finally he used colorant over the white, but it was black, leaving the floor just as messed up as if it were white areas. I have attached photos of the white and black grout that he left me with, each time considering the job done. He did a terrible job but worse... he was so rude about it.

Most people promise results. John at Stone Improvement actually delivers…read more We've worked with other stone repair and maintenance professionals before, so we had a pretty good benchmark going in. John was, by far, the best we've experienced. We had stains in our limestone and porcelain that we were completely convinced were permanent. We had already given up on them. John came in, took a look, and somehow brought everything back to life. It honestly felt like walking into a different home once he was done. What I appreciated just as much as the results was how he worked. He was careful, respectful of our space, and clearly knows his craft inside and out. No rushing, no cutting corners, just really thoughtful work. He also took the time to explain how to care for everything going forward in a way that actually made sense and felt doable, not overwhelming or overly technical. We don't hand out glowing reviews lightly, but this one is well deserved. We'll absolutely be having John back.

John did an excellent job restoring the hardscape in our backyard, including some delicate…read morestonework around our pool and gazebo. He was incredibly thorough, and I really admired his dedication to getting the best results possible. I would be happy to work with him again on any future stone work.

Look no further than Try Tile. Marsio is the man, honest, fair, and always willing to go above and…read morebeyond. I did my research so you don't have to. Take my word for it: you won't regret choosing Try Tile! Highly recommend!

So fortunate to be connected to Marsio for him to retile my son's bathroom floors after constant…read moregrout cracking and it got worse despite many attempts for the initial installer to fix the grout and never addressing the root cause of poor installation. I had enough and thankfully found Marsio to put in brand new tiles and he added a DITRA layer to also prevent future cracking from foundation shifts or walking on the tile. He finished the job quickly and left our bathroom clean. He is awesome to communicate with if there are questions as well. He also was able to repair 3 marble tiles in our foyer that had developed a hairline cracks due to the foundation cement cracking underneath, which was partially due to the original contractor not putting enough glue under the marble tiles. He was able to save the day! It took skill to work with the fragile tiles. I would highly recommend Marsio for you tile needs!