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    The Grout Expert

    4.8 (76 reviews)
    Open • 8:00 am - 6:00 pm

    Get pricing

    Response time

    5 hours

    Response rate

    100%

    Services - The Grout Expert

    Tile refinishing or restoration

    Grout cleaning

    The Grout Expert Photos

    Recommended Reviews - The Grout Expert

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    Reviews With Photos

    After

    These guys were FANTASTIC! The grout was dirty and uneven. Dark in some spots, lighter in others. We had them regrout , clean , and seal floors. They had us pick from 3 colors grout and with their top recommendation , they were totally right! It's older travertine that I didn't like at all and they made it look beautiful. It's been 4 months and looks like new. Thanks to them we can tolerate our floors ( we had moved in and weren't going to replace them).

    After Grout Experts   PS. Tub still needs to get refinished, so don't mind that!
    Candi M.

    Seriously save yourself some time and just book your appointment with The Grout Expert! These guys are amazing!!!!! Very prompt, courteous, answered all of my questions ahead of time, very transparent with their fees (no hidden or "gotcha" fees), very mindful about covid safety while working in our home and just down right fantastic! I'm so impressed and PLEASED with their work. Can't recommend them enough!

    New caulking between the tub and tiles.
    Tracy L.

    Mario was great. I had a bit of mold growing so I tried to remove and re-caulk our tub - and failed. A friend referred me to The Grout Expert so I called for a quote right away. I got a quick response for a quote, and Mario was actually able to come to my appointment early so he called to arrange that. He finished the job beautifully without making a mess. I plan to call him again next time I need any grout or caulking replaced.

    After !

    Spoke with Adam who was super helpful. Mario came to do the work and was very thorough and also helped me make decisions about what to clean, which grout to stain and really went above and beyond with a very difficult and time consuming shower floor ! Gave me all the information I need to keep up the cleaning and sealing. Others I had called and sent photos too said they could Not fix this and I realize now they meant it was not worth the time it would take to fix it !

    Before soap dish
    David E.

    Ok so here is the run down. Someone started work on my bathroom with tile and stole from me so I canned him. That's what I get for using a family "friend". Anyways my wall were half way done and my father came over and threw tile up on the rest. It was all crooked and spaced wrong and not grouted and incomplete, missing three tiles. This is what happens when you try to save a buck. Anyways I called and left a message saying I needed the bathroom finished. I was refinancing my house and this was the one thing holding up the bank from doing it. Adam called me back the next morning and I told him what was up. He quoted me a fair price...well I wouldn't say fair if you were tiling your whole bathroom haha but I mean come on no one is going to spend a whole day working for cheap. Anyways I asked him if I could pay to expedite services as there was a deadline for bank and I didn't want to lose thousands in interest rate extensions etc. Adam said he'd work it out. He got someone there about 3 days later which is insanely quick for someone booked weeks out. The guy got it all done in one day in one go. Was there on time to start and I left the guy at my house and guess what nothing went missing! The tiling and grouting was much much much better than I thought it would be. My only gripe was two of the tiles were much closer depth wise to the wall than the rest but I'm a perfectionist and I even know that's being picky lol. The important thing is they got it done and done quick and saved me from contractually losing thousands. Adam you are the man in my books. Thanks for hooking me up! I recommend them to anyone.

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    4 months ago

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    3 days ago

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    Adam P.

    Appreciate the kind words

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    5 months ago

    Very quick response time. Did a great job taking out the old and putting new grout in a walk in shower. Looks lovely, highly recommend!

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    Adam P.

    Ahh, appreciate you . Thank you for the kudos

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    5 months ago

    they were so professional and did excellent work! The area around the tub looks great now!

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    6 months ago

    These guys do a great job! Responded right away, reasonable price, and excellent work! Highly recommend!

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    Adam P.

    Thank you !

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    3 years ago

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    10 months ago

    He gave me excellent advice on how to diagnose my leak and saved me a bundle. grout work was great

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    2 years ago

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    1 year ago

    Love my shower !! Such great service !! Mario was awesome , very knowledgeable and friendly !

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    2 years ago

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    Adam P.

    Thank you so much for the kind words. So glad you love the floors

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    2 years ago

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    Adam P.

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    4 years ago

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    5 years ago

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    7 years ago

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    3 years ago

    Conscientious and detail oriented. It's a fiddly job and he did a good job. Would use the same company again.

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    3 years ago

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    3 years ago

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    Adam P.

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    4 years ago

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    Adam P.

    Thank you Sean! So glad we were able to get you squared away

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    6 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    5 years ago

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    5 years ago

    Amazing work! The Grout Expert cleaned and stain sealer my kitchen, entrance, bathroom and bar floors and they look like new. Thank you!

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    6 years ago

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    4 years ago

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    5 years ago

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    Adam P.

    Wish everyone was as considerate as you

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    16 years ago

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    Adam P.

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    13 years ago

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    8 years ago

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    10 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - The Grout Expert

    Website redirects immediately to an online pharmacy specializing in viagra type drugs. Is this business for real? Reviews are great, but inability to pull up a valid website is making me nervous.

    We are definitely a legitimate business. Let me see what is happening here..… 

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    Review Highlights - The Grout Expert

    “Mario was very respectful, honest and knew what he was doing very well.”

    Mentioned in 42 reviews

    Read more highlights

    Miracle Method - Bathtub - After

    Miracle Method

    (147 reviews)

    I had the BEST experience with Miracle Method's team from Pacheco…read more Cassy and Zoe were patient and supportive of me as I switched colors. Lovely customer service from both of them, and they are very friendly. I had my kitchen and master bathroom countertops refinished, and they look upgraded and brand new! The alternatives to fixing the outdated look of my countertops would have been exorbitant; this was the easiest and least expensive method to upgrade! Kudos to Paul and his assistant, Lars, for doing a stellar job on my countertops. Paul has 30 years of experience, and he is not only knowledgeable, but he was helpful to me in other areas of maintenance that had nothing to do with the refinishing. A professional expert who went the extra mile for me. I would recommend this team to anyone! High marks for sure.

    We had a bath tub refinished by Miracle method. They cleaned the tub, but did not remove the…read moreplumbers putty around the drain. When the job was complete, I was able to wipe off the new coating as easily as removing playdoh. They removed the overflow drain cover during the prep / etching process. Then put it back on and masked it off during the glazing process, so the area behind the overflow was not glazed. When I went to put my new overflow cover on, I found they just glued the old one one. When I removed it, it took the brand new glazing finish off with it. The bolt was broken that holds this cover on, they just glued the bolt head on to mask the problem. This bolt also holds the drain pipe to the tub, without it, water will leak behind the tub, cause mold and possible flooding to the downstairs neighbor. Update, about a week later. I extracted the broken bolt from the drain pipe using a little PB Blaster, heat and working back and forth. MM sent a more experienced tech to re-do the previous job. Looks fine now. Considering the mistakes that were made, and the cover up to hide the broken bolt, I'm not changing my review rating. The first tech clearly had no common sense, not what I would expect from a $1k paint job.

    The Grout Specialist Co

    The Grout Specialist Co

    (75 reviews)

    I do not like giving bad reviews but this guy was so unconcerned about our satisfaction with the…read morejob, and left the floor in such terrible shape, that I want to comment. The reason I am still bothered, although this was months ago now, is that he tried to gaslight both my husband and me and was very forceful with his tone of voice and language trying to convince us of things we could see were not true (neither my husband nor I are overly emotional). When we showed him the mismatched grout colors (described below) he would say they matched. But clearly they didn't. Then he would say they would dry to match. They didn't. And he repeatedly would argue like this about the very thing we could see in front of us telling us what we saw was not true, mismatched grout. He did this when he could not remove all of the white finish from the grout leaving some white spots in the grey grout, in the places where it was hardest to reach. He tried twice to remove the white from the hard to reach spots, and he said he could not. I want to say at this point he was very angry and did offer me a refund, and I suggested it felt unfair to not pay him at all (we have a strong sense of what is fair, and money is not our main concern, and they had spent hours, but with his attitude I should have taken the refund!). Instead I asked him to just come back and fix the grout and we'd call it even. When he came back, without asking me applied black grout colorant over the white spots, this time telling us the black was the same color as the grey grout. Clearly it was not, yet he argued the point that it was. He kept saying "this is the right color". Then he said in a year it might change to grey!!! (By the way, this was new tile that had the wrong finish on it, which is why we called him in... no way was the grout grey because it faded over time, it was always grey). When I saw this was going to be left mismatched, I asked him to just use the colorant over all the grout, leaving it all one color (I prefer grey but all one color was my priority). He said "We don't do that". Clearly they do! He had just done that to spots of the grout. Then, gaslighting us again, he again said that it matched (clearly it did not, it was high contrast to the grey grout) and then he said again that it would dry to match. Of course it did not. When he left this time, and he said when it dried it would turn grey, I don't know why I believed him, I think I was just exhausted by all of this. The same line had never been true before, but in the the exchanges with him he became so heated I just wanted him gone. So I thanked him and let him leave. And he left a job done horribly. No one would have been happy with that floor. I ended up hiring another company to recolor the grout and am very happy with the results. So it cost me twice as much in the end, but the guy I found was so very nice. He actually cared whether or not I was happy with the floor!!!! I clearly wasted my money, energy and time on this very rude man. NOTE: There is more to this story, when he first did the floor he did not do inside the closet, even though it is the same floor. Then when it looked different inside the closet he tried to tell me they used a different sealer in the closet area. I knew they had not, but he insisted it was their fault not his. He did, however, finally do the floor after spending much time trying to tell me it could not be done. For the hard to reach areas that were still white, I even offered that if he would tell me what to use I would clean the hard to reach spots myself but he said it's a "trade secret" and wouldn't advice me how to do it myself. He originally gave us a quote to clean the finish off our tiles, and to replace the grout. When he got there he decided just to clean the grout and not replace. Fine with me. But when he did the job, leaving several white spots where the finish was more stubborn he vehemently tried to tell me it wasn't white. I could see it was. My husband could see it was. Guests who came later could see it was. It made us feel crazy. He came back, begrudgingly and tried again, but still did not get the white off. Finally he used colorant over the white, but it was black, leaving the floor just as messed up as if it were white areas. I have attached photos of the white and black grout that he left me with, each time considering the job done. He did a terrible job but worse... he was so rude about it.

    We wanted to have our pool tile cleaned and regrouted so I called a few of the grout companies I…read morefound on Yelp. Thomas responded right away and asked me to send him a video of the pool area. He said he would come the next day to take a look and give me a quote. He showed up on time and gave me a reasonable quote. In the meanwhile, I tried to call two other grout companies that both asked me to send them a video too. One followed up via text but once I started asking questions about insurance he stopped responding. The other never responded after receiving the video, so I was going to go with Thomas. I saw the recent one star review that was posted and I was concerned. I know things can go wrong with a job, but it's how a company responds to issues that tells me whether I should go with them. The review definitely gave me pause, but there were other good reviews for Thomas and his crew so I set up a time for him to come and do the work. To make sure there would be no unpleasant surprises, I asked clarifying questions about the work, his insurance, and his satisfaction guarantee. He answered everything I asked. On the day before the job was to start, we confirmed the time and he and his crew showed up on the dot. They hand scraped the tiles and reapplied the grout. I appreciated that they did not use chemicals. The reason why I gave four stars instead of five is because I specifically asked Thomas if we should start to drain the pool so they could work on the tile when they got here. He told me they would handle it. The draining process was going slow and his guys couldn't do anything until the level of the pool water was below the tile. Thomas finally suggested getting a sump pump to make the pool drain faster, but he had to drive a distance to get one. As a result, his workers were waiting around until he got back. I wish he would have come prepared with the sump pump, especially since I had asked about draining the pool beforehand. His workers did a good job, but the next day we saw that there was still some white staining on a couple of tiles that got missed so I texted Thomas. He said he would come the next day to check it out. He came and took care of it himself and then had us look everything over to make sure we were satisfied. We were.

    The Grout Expert - refinishing - Updated September 2026

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