We have gone to this tile shop several times and the people there are so very nice! When we went about five years ago, Andrew helped us. When I went back yesterday, he helped me again and he is amazing when it comes to designing stuff and thinking outside of the box and really understanding what you want. Can't say enough good things about this company. They allow you to take samples home and check them out in your space and are just very customer service oriented. read more

Modello Tiles is the only place you need to go in the East Bay. Nash and Alan are not only great guys but they go the extra mile for you to find what you need AND the prices can't be beat. I am a high maintenance customer and they are always kind and patient, believe me, these guys are GREAT! I have been doing business with Modello for 8 years and although there are bigger stores, you won't find better! When you go in with something in mind, if you don't see it, they'll find it for you. All sizes and materials, they are very current. They also do flooring, countertops, indoor and outdoor tiles, any tile you'll ever need. If you think this review is too good, go in and prove me wrong. Promise! read more

We love this place! Go see Nash or Maria for help. They are professional and very helpful. They have a lot of beautiful high-end materials for your kitchen or bath. We've picked out many samples to try out at home before trying to determine what we would select. We're still in the process of looking, but we definitely love coming here. Thanks Modello read more

Modello Tile & Stone - Outside - Flooring Near Me - Pacheco, California

Incredible selection! The staff completely went over the top in showing us the combination of flooring and made sure we had everything before leaving! Andrew was SUPERB and knowledgeable. read more

Dealing with this store is highly speculative...they change prices and delivery condi once you make the order and pay. We had to make 4 trips to buy 25 tiles. Even though l took a sample of what l needed...the salesperson ordered the wrong tile...it took another round...then the surprise is their warehouse doesn't work on Saturdays wasting a day for the installer...highly irresponsible lacking professional service. I don't recommend dealing with this store. read more

Found Modello through a recommendation of another kitchen store. We were looking at counter top options and visited several establishments, but didn't quite find the right style. When we came, Alysia greeted us and was friendly to work with. My wife was very particular on her vision and Alysia was able to guide her through the process and give great recommendations. Modello has a large selection, but even then, Alysia recommended we look at some additional places such as a distributor they work with to get better options and price points. We appreciated the friendly and pressure free environment. After looking at what felt like hundreds of slab options we settled on a quartz counter top. We came back a few days later and Nash assisted us this time around due to availability. Nash was also super friendly and helpful as well. We highly recommend Modello for any tile and stone needs. We will be coming back for your next project. read more

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My wife and I went to Modello Tile & Stone and was greeted by Nash. WOW does he know his stuff. He was so helpful, we designed 3 bathrooms. What was so amazing to me was his creativity and how he explained it and showed it to us. The store is clean friendly and has a great vibe, with an incredible selection of products. Thanks Nash, we'll be back soon. read more

I bought high end cabinets from Modello. The estimated delivery was 6-8 weeks, however, they did not arrive for over 3 months. The cabinets came damaged and with extremely poor construction. I requested a refund, which Modello refused. Photos of some of the issues included. read more

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Wandered in here last year on the advice out of contractor lookin for some materials for our reno and randomly met Alysia who has been the best resource I've worked with thru my entire year long project she found me the perfect flooring tile, countertops for my kitchen, and just when she prob thought she was done with me, I came back inquiring for master bath materials. Without even discussing details, I came in to browse, and wouldn't u know she's had a sample of shower floor tile picked that was exactly what I envisioned. We'll be back shortly for vanity top materials and hopefully that'll be a wrap on #ProjectIslandSnowball couldn't have done it without her! She's the best! read more

Modello Tile & Stone - Flooring Near Me - Pacheco, California

I dropped by here looking just for a couple "near matching" tiles to repair an old floor, and the manager could not have made a better impression. He was extremely helpful searching for matches, he's a cool guy, and he seems like he would be great to work with on major projects. I suggest that you give this stand-out an opportunity to help you with your tile and stone projects. read more

I was looking for Cambria quartz, specifically in Britanicca, in the largest slabs in 3cm that would be available ASAP. Although no one greeted me or helped me out initially (they are always helping customers), I took the initiative to walk to their warehouse in the back to take a look at their slabs. Great selections!! Once I picked out the slabs I wanted, I went right to their ordering desks, and placed my order with Lucy. There was a slight misunderstanding, but that was all resolved after speaking with the manager. In the end, I'm very happy with my purchase, high quality quartz, and would definitely do business with Modello Tile for new projects. Some of the samples are super unorganized, but just ask the staff, and they'll do their best to try to find you a sample to take. Also, FYI - if you want to do a perfect waterfall edge (all the lines and veins match down the side) on your kitchen counter, you'll have to order the Cambria Britanicca quartz in 1cm for a perfect picture book slabs. However, if you have a really good fabricator, they can match up the lines/veins as best as possible for your 3cm slabs - this is what I did and it looks amazing!! read more

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We used Modello Tile & Stone for both total bathroom remodel projects in 2021 and 2023. Lucy was an absolute delight to work with. She was extremely knowledgeable, helpful, and pleasant. Her suggestions were spot on and she was always responsive to texts and calls. The selection of tile and countertops at Modello is unmatched. The wall tile, floor tile, and countertops we purchased were beautiful. I will definitely skip the low-quality tile, the non-existent help, and nightmare lines at Granite Expo, Home Depot and Floor & Decor, and go straight to Modello for all future remodels. read more

My wife and I recently completed an entire master bath remodel. We visited several stone and tile businesses in the East Bay to select materials that met our specific objectives. We ultimately decided Modello Tile and Stone in Pacheco, a locally owned small business, that provides professional, one stop service, was our best option. Metin Aydin, the owner, assisted us in selecting the floor/shower tile and countertop materials. During our initial visit, Metin suggested complimentary material that met our style and quality needs. Metin also patiently explained pros/cons of the various countertop material. During subsequent visits, Metin was readily available to answer our questions and ensured the accuracy of our order that arrived in a timely manner. He also recommended a counter top installer who is very experienced and completed his portion of the project onsite. Material costs are also competitive. We appreciated the personalized service provided by Modello Tile and Stone and highly recommend their services. read more

My wife and I strongly recommend Modello Tile & Stone (in Pacheco) as a viable source for quartz counter tops and/or back splash. We purchased six (6) slabs of high-quality quartz made from Spain that they provided for our dream kitchen. As far as we are concerned, after months of research and multiple price comparisons they have the "BEST" quartz in Northern California! Metin A. (Business Owner) exemplifies outstanding professionalism and a phenomenal work ethic and truly possess the qualities that reflect the fundamental values and spirit of excellence in addressing the needs of his clients. We look forward to our next custom quartz project with Modello Tile & Stone, because of their superlative standards! read more

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We had a great experience at Modello Tile & Stone. Everyone was helpful and nice. Huge thanks to Nash for doing an awesome job taking care of our tile needs. He's cool, knowledgeable and patient. We had some issues with broken tiles and he got us full replacement without any problems. We love their material selections and excellent service! Definitely recommend! read more

Beautiful tiles and such great customer service! I ordered a hexagon cement tile, which is so hard to find, especially in the color and size I was looking for. Russ helped me out & showed me a gray/white tile that I originally didn't plan on getting, but fell in love. Priced a litttle more than what I wanted to spend, but i had to get my hands on those tiles! Quick shipping, either from a nearby warehouse or from SoCal. Easy pick up by my contractor, no fuss at all. read more

Modello Tile & Stone - Flooring Near Me - Pacheco, California

Hi Yelp! I hope this review is helpful for homeowners and contractors looking for a reputable source for your tile needs! I'm a structural foundation contractor and have projects across the Bay Area. I'm currently remodeling my master bathroom at my house in Discovery Bay and I cant recommend Modello Tile enough! Alysia has been amazing helping find the perfect tile for my master shower and I've worked with Alysia on multiple projects. She always recommends the best products and materials for my needs. Modello has a great selection and a wide variety of brands. Alysia is very responsive and knowledgeable on every brand that Modello offers I and definitely recommend working with her to anyone that is looking to remodel there business or home! Thank you Alysia and Modello Tile! read more

Modello tile has been great! Last summer we needed flooring for our patio bathroom, and Modello was able to get us the tile we needed quickly. This April, my dad decided he wanted to renovate the Bar top for our family business. This was a last minute project, and Modello was able to accommodate all our needs quickly. It's nice to work with small family owned business who care about customers. We will continue to return, thanks Modello! read more

We have had nothing but great experiences at Modello. We are doing a bathroom remodel and Lucy has been working with us on our vanity and countertops. She is SO good at her job - she is super knowledgeable and experienced..she has seriously made everything so seamless and stress-free. She's also very personable and has been excellent at communicating with us and our contractor. You go in as a customer and she makes you feel like family before you leave. We would definitely recommend Modello and Lucy! read more

Appreciate the owner going to bat for us when only a part of our large order arrived at the warehouse as expected. He arranged for one of his drivers to make a special pickup and delivery to help us meet our schedule. It was on a day they normally don't do pickups from that location. It is that dedication and care for customers that allow me to recommend Modello Tile and Stone. read more

Definitely a one-stop-shop! Lots and lots of options until you are feeling great about your new kitchen and bath. The first day Metin helped me greatly figure out what serves best for my lifestyle and encouraged me to take some samples home. When I came back, Metin showed me the slab showroom and introduced me to his design department for my kitchen cabinets. You should check the prefab slabs if you don't have a huge island which helped me save me a lot! Anyhow, I was done within a couple of visits thanks to this amazing team of people with great knowledge and desire to help. read more

They have an excellent selection. We found a tile that exceeded our expectations. Our remodeled kitchen and master bathroom look great. The service was also superb. We worked with Nash and couldn't be happier read more

Tried this place based on the reviews, selection of inventory and the fact that the staff and owner was very good at selling. Good at selling but not good at delivering promises. Ordered "premium handmade" terracotta tiles from Mexico for $15.50 a piece - we liked the design. One year after the tiles were installed (sealed at the time of installation) the seal pulled up and white grains started to form. A stone repaired specialist came by (sent by Metin and the manufacturer of the tiles) and told my husband and I that the tiles were not made properly and damaged, therefore it will be repaired by the manufacturer of the tiles. Metin promised to take care of us. But 6 months later here are our tiles. Still damaged and unrepaired. A stone repair specialist came by to "fix" the tiles but scraped off the seal and left - never finished. I emailed multiple times to get the tile repair finished but got no response. I asked for a refund to cover repairs of our damaged goods that we purchased from his store but got no response. After 6 months of waiting on promises to fix the damaged tiles I am having to find someone else to fix this mess. Generally bad communications and commitments not honored. read more

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Amazing selection, super patient & beyond helpful!! Everyone is so friendly & supportive.

Will be highly recommending this company from now on, they have tons of options to choose from regarding materials and Alysia was an absolute joy to do business with, she was extremely knowledgeable, gave amazing suggestions for my remodel and its very obvious she is extremely passionate about her work! read more

Great customer service. Really nice selection! Very knowledgeable staff. In this day and age of the big box stores, this place is a breath of fresh air. Highly recommended. read more

My uncle referred me and my husband to Modello Tile & Stone for our kitchen countertops. It was one of the best showrooms we visited in the east Bay for countertops and tile. Metin was very pleasant and helpful in our buying process. Because we bought a countertop that was in stock, installation took place within 2 weeks from placing the order. It looks beautiful and we couldn't be happier. read more

Modello Tile & Stone - Flooring Near Me - Pacheco, California

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These people are the best. Walking you through the store, free samples to take home, follow-up calls. I would go back in a heart beat. They were thurough and honest and so nice to work with. read more

Modello Tile & Stone - Beautiful back splash tile. - Flooring Near Me - Pacheco, California

Super helpful staff. They really make an effort to help you. I was able to take a bunch of samples home which was helpful for my bathroom remodel. Their hours are not ideal during the week if you work full time and they are closed on Sundays but the great customer service makes it worth it. I ended up buying the floor tiles for my bathroom remodel from them and the turnaround time was about 3 days. read more

Modello Tile & Stone - Flooring Near Me - Pacheco, California

Thank you Metin, and everyone who works at Modello Tile and Stone! The experience was perfect! We started our countertop search right at the start to COVID but everything went off without any problems. We selected our stone on day 1, on day 2 they came out to measure and approximately 2 weeks later our countertops were in. They're beautiful and fit perfectly with our farmhouse kitchen. Highly recommend! read more

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Such kind and helpful employees- tons of cool & unique quality tile. I was in need of tile same day for a bathroom project and Metin went above and beyond to help me. I look forward to using their products and assistance for future home renovations! read more

In October 2019, I purchased pre-fab granite for new counter top. The granite was installed by the company they contract with for installation. The job was horrendous with grey fraying in all the cuts/seams. I did a review on Yelp and received a call the next day from Modello Tile. The owner of Modello Tile, Metin, stepped up and did the right thing. He came to my house, saw the poor craftsmanship and offered to remove and install new counter top of my choice. He told me the quartz I chose, cost him three times more than the pre-fab granite. Either way, he stepped up, did what was right for his customer. That was a professional, ethical way to handle the issue. I applaud Metin and recommend Modello! Just be weary of pre-fab granite, despite the cost compare to quartz. Thanks again Metin! read more

Modello Tile & Stone - You can see the fraying at the seams after one month!!! - Flooring Near Me - Pacheco, California

When I went in last week-end the owner would not keep his mask up covering his nose. Each time I walked away from him he would pull it down and I had to keep asking him to cover his nose. I asked if I could get a sample of the porcelain tile so I could make sure the colors would compliment the house. He said they do not provide samples. I should take photos of the tile and use the photos to see if I liked the color when I got home. When he wrote down the price of the 2 tiles I liked, I asked for a copy of the prices and he refused. He requested that I go home, do a drawing of the areas with all the measurement and give them to him so he could quote the price. So he sits behind his desk and has the customer do all the work, doesn't provide any sample to borrow, and will quote a price. Not my idea of providing good customer service. read more

I have been in the tile industry for a very long time, Modello is where you must go if you want amazing products, legendary customer service and achieve the project that you have visualized. Carla is very attentive, as well as Rush, Metin, Lucy and Nash, the warehouse crew is very kind too.. I would also recommend their sister company Coliseum Tile. I worked with Modello for a long time, and they were always willing to brainstorm with me and help me achieve the projects that my clients needed to get done. read more

We recently remodeled our 1987 kitchen. I went to several stone stores and settled on Caesarstone. Ended up working with Russ Reed at Modello Tile & Stone and had a great experience. Russ was a straighter-shooter (no pressure!) and I liked that. Their price was competitive for what we chose and they referred us to a great stone fabricator! See photos.... read more

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When we needed to replace our counter tops and backsplash I went to Modello Tile and Stone. Alysia came up to me and immediately asked how she could help. I showed her pictures of our kitchen and told her what I was generally looking for and she was able to find a perfect stone for our kitchen counters. Alysia was friendly, knowledgeable and extremely helpful. She was also able to show me several different options for a backsplash that complimented the stone and my cabinets. Alysia was always available when I called, texted or came into the store with questions or concerns. Alysia also was able to help us find someone to install both the stone and backsplash. She recommended John Ambrosini of Beckwith Builders and he and his team did a beautiful job with the install. We are so happy with our new kitchen counters and backsplash! Thanks you Alysia for helping me choose the perfect stone and backsplash and all the other little details that needed to be taken care of. Thanks to John Ambrosini for always being there to answer my text or call and following through in a timely manner. read more

I have purchased countertop slabs, tiles, and grout from here. The staff is helpful and courteous and very easy to work with even on the phone. I have worked with Nash mostly and he is extremely knowledgable and super helpful. Modello will be the first place I go to for any future tiling etc needs. read more

I came in about 8 months ago because of the good Yelp reviews. Good stores are hard to find! I was remodeling kitchen and bathroom. The store was busy and the owner stepped in and helped. I really like that because it shows the dedication and work ethic of the people who run it. The staff was awesome and very knowledgeable. The showroom is beautiful and large (apx 10,000 SF). They carry a large variety of porcelain tile, marble, travertine, hardwood, and countertop slabs. You will find what you are looking for here. I promise. Everything went well and all tiles were delivered on time with no issues or damages. My remodeling turned out great and everyone is complimenting me on my kitchen and bathroom. They are located right off the freeway so it's very easy to find them. They also provide complimentary design consultations and do in-house design consultation appointments and in store as well. These help if you need advice on design and what will look good together. I highly recommend them! read more

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They recommended an installer who said we needed to buy an additional slab... turns out we did not. We blindly paid an extra $2300 for an additional slab, because we trusted them. After measuring the kitchen, we realized we didn't need an extra slab... and they didn't leave any remnant pieces So basically they just took our $2300... I would not use this company, ever. read more

Very knowledgeable and nice folks at Modello. As a first timer in remodeling I felt very taken care of. Nate and Russ were great. As were the ladies behind the counter. I'll be going to them for all future tile needs. read more