Martinez Carpet Cleaning

(53 reviews)

I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

The rain was coming and I had a leak- so I was hoping Noe could come by and do a Quick Look & see…read moreif he could figure out the leak. He did! He did a seal and when the rain came and went the leak did not happen! Now we know where to address when we have more time and sunshine. Also had him check out my front steps that seem to need to be re-grouted - he pointed out white water marks coming out from the tiles is a sign of water getting in behind so he went tile by tile to figure out how many are loose. I look forward to his bid for service for spring project as he does great work so I feel like I will get a good deal and a great job well done.

Grout Works Bay Area

(45 reviews)

Phenomenal really doesn't even do Michael justice. I'd call him miracle worker. Our 14 year old,…read morecracked, stained, chipped grout surrounding our travertine and marble was really ugly and actually embarrassing when we had guests or hosted family from out of town. We called him not really anticipating the amazing transformation our shower (and tub and shower in hall bath) received. They look exactly as they did the day they were installed. We are SO pleased. Michael is prompt, super clean and one of the nicest people you'll ever meet. He takes his time and actually cares about customer satisfaction. We're floored at his quality of work. Do not hesitate hiring him. You will be so glad you did

Michael is a highly skilled contractor who takes great pride in his trade. After running into some…read moreunanticipated hiccups in our project, Michael was very fair & reasonable in adjusting the contract pricing. I couldn't be happier with the end result. My shower floor grout has been restored, cleaned & sealed. I would highly recommend Michael.

Blace’s Grout Restoration

(25 reviews)

Blace did an excellent job on our shower grout restoration. We had some noticeable mineral buildup…read moreon the grout, and he took the time to clearly explain what was causing it, as well as the pros and cons of cleaning versus replacing the grout. Ultimately, we went with cleaning, and the results were outstanding--the shower looks like new at a fraction of the cost of replacement. Blace was friendly, professional, and clearly takes pride in the quality of his work. He was great to work with from start to finish. I would highly recommend Blace's Grout Restoration to anyone.

Blace did a great job for us. He's careful, comprehensive, efficient, and communicative. I…read morerecommend working with him!

American Grout Specialists

4.7

(432 reviews)

Had a great experience with American Grout Specialists. I needed the perimeter of my shower and…read morekitchen counter re-grouted to repair cracks, as well as kitchen and bathroom counters re caulked. They were able to provide a quote over text after they instructed me on what kinds of photos to send them. They were quick to schedule, and the actual grouting work was efficient and really cleanly done. Fully recommend working with this team.

American Grout is fast efficient and they do great work. I filled out their form yesterday and they…read morecame over this morning to re grout my bathroom floor and recaulk my tub. I would hire them again. Very happy with the work.

The Grout Specialist Co

4.6

(75 reviews)

I do not like giving bad reviews but this guy was so unconcerned about our satisfaction with the…read morejob, and left the floor in such terrible shape, that I want to comment. The reason I am still bothered, although this was months ago now, is that he tried to gaslight both my husband and me and was very forceful with his tone of voice and language trying to convince us of things we could see were not true (neither my husband nor I are overly emotional). When we showed him the mismatched grout colors (described below) he would say they matched. But clearly they didn't. Then he would say they would dry to match. They didn't. And he repeatedly would argue like this about the very thing we could see in front of us telling us what we saw was not true, mismatched grout. He did this when he could not remove all of the white finish from the grout leaving some white spots in the grey grout, in the places where it was hardest to reach. He tried twice to remove the white from the hard to reach spots, and he said he could not. I want to say at this point he was very angry and did offer me a refund, and I suggested it felt unfair to not pay him at all (we have a strong sense of what is fair, and money is not our main concern, and they had spent hours, but with his attitude I should have taken the refund!). Instead I asked him to just come back and fix the grout and we'd call it even. When he came back, without asking me applied black grout colorant over the white spots, this time telling us the black was the same color as the grey grout. Clearly it was not, yet he argued the point that it was. He kept saying "this is the right color". Then he said in a year it might change to grey!!! (By the way, this was new tile that had the wrong finish on it, which is why we called him in... no way was the grout grey because it faded over time, it was always grey). When I saw this was going to be left mismatched, I asked him to just use the colorant over all the grout, leaving it all one color (I prefer grey but all one color was my priority). He said "We don't do that". Clearly they do! He had just done that to spots of the grout. Then, gaslighting us again, he again said that it matched (clearly it did not, it was high contrast to the grey grout) and then he said again that it would dry to match. Of course it did not. When he left this time, and he said when it dried it would turn grey, I don't know why I believed him, I think I was just exhausted by all of this. The same line had never been true before, but in the the exchanges with him he became so heated I just wanted him gone. So I thanked him and let him leave. And he left a job done horribly. No one would have been happy with that floor. I ended up hiring another company to recolor the grout and am very happy with the results. So it cost me twice as much in the end, but the guy I found was so very nice. He actually cared whether or not I was happy with the floor!!!! I clearly wasted my money, energy and time on this very rude man. NOTE: There is more to this story, when he first did the floor he did not do inside the closet, even though it is the same floor. Then when it looked different inside the closet he tried to tell me they used a different sealer in the closet area. I knew they had not, but he insisted it was their fault not his. He did, however, finally do the floor after spending much time trying to tell me it could not be done. For the hard to reach areas that were still white, I even offered that if he would tell me what to use I would clean the hard to reach spots myself but he said it's a "trade secret" and wouldn't advice me how to do it myself. He originally gave us a quote to clean the finish off our tiles, and to replace the grout. When he got there he decided just to clean the grout and not replace. Fine with me. But when he did the job, leaving several white spots where the finish was more stubborn he vehemently tried to tell me it wasn't white. I could see it was. My husband could see it was. Guests who came later could see it was. It made us feel crazy. He came back, begrudgingly and tried again, but still did not get the white off. Finally he used colorant over the white, but it was black, leaving the floor just as messed up as if it were white areas. I have attached photos of the white and black grout that he left me with, each time considering the job done. He did a terrible job but worse... he was so rude about it.

We wanted to have our pool tile cleaned and regrouted so I called a few of the grout companies I…read morefound on Yelp. Thomas responded right away and asked me to send him a video of the pool area. He said he would come the next day to take a look and give me a quote. He showed up on time and gave me a reasonable quote. In the meanwhile, I tried to call two other grout companies that both asked me to send them a video too. One followed up via text but once I started asking questions about insurance he stopped responding. The other never responded after receiving the video, so I was going to go with Thomas. I saw the recent one star review that was posted and I was concerned. I know things can go wrong with a job, but it's how a company responds to issues that tells me whether I should go with them. The review definitely gave me pause, but there were other good reviews for Thomas and his crew so I set up a time for him to come and do the work. To make sure there would be no unpleasant surprises, I asked clarifying questions about the work, his insurance, and his satisfaction guarantee. He answered everything I asked. On the day before the job was to start, we confirmed the time and he and his crew showed up on the dot. They hand scraped the tiles and reapplied the grout. I appreciated that they did not use chemicals. The reason why I gave four stars instead of five is because I specifically asked Thomas if we should start to drain the pool so they could work on the tile when they got here. He told me they would handle it. The draining process was going slow and his guys couldn't do anything until the level of the pool water was below the tile. Thomas finally suggested getting a sump pump to make the pool drain faster, but he had to drive a distance to get one. As a result, his workers were waiting around until he got back. I wish he would have come prepared with the sump pump, especially since I had asked about draining the pool beforehand. His workers did a good job, but the next day we saw that there was still some white staining on a couple of tiles that got missed so I texted Thomas. He said he would come the next day to check it out. He came and took care of it himself and then had us look everything over to make sure we were satisfied. We were.

JC Carpet & Upholstery Cleaning

(292 reviews)

Alex and Dominic did a Great Job!!! Alex had some recommendations that we went with and the…read moreresults are amazing. Will recommend JC Carpets to all my clients, friends and family. Thanks

This was my first time using JC Carpet and Upholstery Cleaning, and I'm so impressed! Alex arrived…read moreright on time, was very professional, and took the time to explain the cleaning process before getting started. My carpets look incredible and the transformation is truly night and day. I'm so glad I decided to have them cleaned. Alex provided excellent service and amazing results! I will definitely be using them again and highly recommend them to anyone looking for quality carpet cleaning.

The Grout Guys

(21 reviews)

Efran was prompt, thoughtful, and did a quality job from start to finish re-grouting our walk-in…read moreshower. The grout had previously been done poorly and was covered with silicone caulking that collected a lot of mold and mildew. Everything looked brand new when Efran was done. He also redid the caulking for a couple of our sinks and our entire kitchen countertop. I'd highly recommend him, doesn't hurt that he's super nice too.

The Grout Guys did an excellent job caulking and sealing several bathroom sink-to-vanity joints,…read morethe kitchen sink, and re-grouting my shower. They were quick, provided a reasonable quote compared to others I got in the area, and the work was good. I specifically waited a while to see if the grout or caulk would crack, and it's holding up well. I would give a five star review if not for a couple small things. Firstly, I was not informed up front when giving the quote that they only caulk areas where there is no paint. i.e. they can do the tub to floor, they can do sink to vanity, but they won't do vanity to drywall. I found out later that this is fairly common practice, so not a huge deal, but I did wish someone mentioned it back when I was getting the quote and not when the guy arrived on my door to do the job. So take note if you don't know much about caulking like me. Secondly - and this is the main reason I took off a star! I had a lot of items in my shower that I didn't have time to clear prior to the tech's arrival, and when I rushed to clear them, he kindly informed me that he could do so and I didn't have to. OK, great! Honestly the tech was nothing but kind to me but... I had a bin of clean laundry sitting near to the master bathroom door waiting to be folded. I returned a while later to discover that he had moved many shower items, most of which have a bit of soap stain or hair or other sticky shower nastiness on them... INTO my clean laundry bin and directly on the carpet! Needless to say I redid my laundry, moved the shower items onto a towel, and scrubbed the carpet after he left. I truly believe the tech had the best intentions, but I would advise removing your shower and tabletop things yourself if you hire The Grout Guys! Otherwise, the actual work itself was perfect :)

James Custom Tile

(3 reviews)

I don't leave a lot of reviews. This is one company I wanted to make sure i gave a review so…read moreothers can get great work done. Our shower needed the floor replaced and rows of tile replaced due to a pipe repair. I found James Custom tile on Yelp and saw a mention in a group on Facebook. I spoke with him and sent pictures. He sent me a bid and we set up a time to get going. He is very professional in all facets. As great as that is, his work is even better. He was very familiar with the Schluter that was used to install. He got the waterproofing done the first day, had the leak test overnight and tiled the next day. Today he did the grout and it is amazing! I was jealous of all the tools he has! We also appreciate that he was very neat and cleaned everything up. His price was very fair. It is hard to find people that do honest work, clean work and not looking to retire on one job. Tony at James Custom tile is one of the great ones. Your search for a superb company has ended.

Tony is top notch in every sense of the word. His craftsmanship, demeanor, response time all put…read morehim a step above. My project wasn't easy, and looks beautiful! Value wise, he is worth every penny and quite reasonable. A true professional, look no further.

Mighty Clean Carpet & Tile Cleaning

(28 reviews)

I highly recommend Mighty Grout Cleaner! They did a beautiful job restoring the grout on my kitchen…read moreand bathroom floors, and they also cleaned my kitchen countertops. The results exceeded my expectations. This is a family-owned business, and Brandon, the son, did an amazing job. He was professional, friendly, polite, and paid great attention to detail. The quality of the work was excellent, and the price was very affordable. My floors and countertops look like new again. Thank you, Brandon and the Mighty Grout Cleaner team, for your outstanding service!

We used this service when we moved in as we needed carpets cleaned asap after owners left it…read morewithout vacuuming or cleaning and it was disgusting. They came out and did amazing job that time on short notice. We have used them twice since. This time he charged as much as first big cleaning and didn't even clean every room. Stains came back not more than a couple days later and one stain that was visible was a new stain I just made after dropping some sauce on carpet so can't be blamed on set in stain. I will not be using this service again, very unhappy with results after spending $550! I now have to get them cleaned again and find a different service.

Modello Tile & Stone

4.5

(121 reviews)

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Lucy at Modello Tile & Stone has worked with us on both a bath and kitchen remodel. She was able…read moreto secure tile that we had found elsewhere and gave us a very good price. This is my go to place for all tile needs!

Lucy was great! She helped us decorate our entire house. Highly recommended for all your design…read moreneeds.

Redeemed Flooring & Home Improvement

4.7

(107 reviews)

We chose Redeemed Flooring because of their reputation and Rudy's explanations throughout the…read moreplanning process. We had MSI Trecento XL Carrara Avell flooring installed throughout our home, and the finished flooring is absolutely beautiful. It has transformed our home, the new baseboards look great, and we are very happy with the overall result. The installation did take considerably longer than expected due to scheduling delays, the extensive floor preparation that was needed, and later an unexpected shortage of flooring material. The amount of dust generated during the work also made it necessary for us to stay in a hotel for 11 nights. What I especially appreciated was how Rudy handled the difficulties. He remained professional, listened to our concerns, apologized for the problems we experienced, and worked with us on compensation that covered much of our hotel expense. That willingness to listen and work toward a fair resolution made a big difference to us. Our advice to anyone planning a large flooring project would be to discuss scheduling, crew availability, dust containment, and material planning in detail beforehand. Renovations can have unexpected complications, but ultimately what matters is both the quality of the finished work and how a company responds when problems arise. We love our new floors and are very happy with how beautiful our home looks now.

I highly recommend the Redeemed Flooring crew for any flooring project. We recently bought a new…read more 4200 sf Lennar home that had terrible carpet covering the upstairs. Redeemed worked with me to find flooring that matched our downstairs LVP (they went out of state to get it). Very high quality job! They completed the work quickly - they beat their own estimates for completion and the work quality was excellent!

Gil's Carpets

4.7

(80 reviews)

Gil's Carpet is amazing! Samantha helped me from start to finish with every detail. Installation…read morewas flawless, a wonderful company to work with!

Excellent Customer service as the Showroom person was so patient with us as we flipped flopped back…read moreand forth between all the options. The final price was comparable to other quotes. The install team ( we did a living room, a hallway, a bedroom and a staircase) worked their tails off ( I don't think they even took a break) all day and did a fantastic job and moved the big furniture as well. We are most pleased.

Letts Plumbing

(806 reviews)

Letts Plumbing is always reliable, professional and attentive. Each time we've needed their…read moreservice, they deliver.

Incredible plumber. We just moved into a fixer-upper and there were multiple leaks we had to take…read morecare of. We evaluated around 6-7 companies, and off the recommendation of a neighbor we had Letts come out. I was a bit hesitant because you are charged for a minimum of an hour, there is no free estimate. However, in that time he shored up a leak with a temporary patch and had an estimate of how much work it would be to take care of everything, which ended up being much more reasonable than some other places we evaluated. Adam came back when he had enough open schedule to fix everything and some parts were shipped in. An incredibly nice guy, and just an incredibly fair and integrity oriented operation. All the vendors I evaluated were five stars with many reviews, but Letts was the only one that didn't feel like I was being upsold and he was just out there to help me solve my problems. Honestly can't wait to hire them again, which is an absurd thing to say about a plumber, but man what a great experience. I will rave about them to anyone who will listen.

Paixao Cleaning Services

(50 reviews)

Great job reasonably price. Came in very thorough ended up hiring them on a recurring basis!read more

Amazing! - clear communication…read more- fair price - excellent service - very mindful and respectful They clean my house every two weeks and I love their service. Will be recommending to friends.

RC Floors

(2 reviews)

Mark and Traci were extremely helpful in presenting options for the flooring in my new home. Solid…read moreexperts that provided great value and customer service.

Mark and his team installed an engineered hardwood floor throughout our house. We couldn't be…read morehappier with the job! Mark is a pleasure to work with, and his price was competitive. His team finished the job very quickly and paid great attention to detail. We wholeheartedly recommend his services!

Galaxy Heating & Air Conditioning

(1k reviews)

When my 84 year old fathers Trane heating and Air conditioning system went out the end of June. We…read morehad to find a reputable company quick. We needed to replace a 24 year-old heating and air-conditioning system, Galaxy came up as number one of our first choice. We made an appointment, A gentleman came out, he emailed us a quote, a day or two later. When we had more questions, Galaxy sent out another gentleman to go over additional questions and we settled on the same, trane/American standard system . Within a week the full system was scheduled for install. The young men who installed the system were very respectful of the property very respectful of my father since his house is immaculate. You would've never known they were even there they cleaned up so well. They completed all the work in one day, which was shocking they went above and beyond and replaced a water nozzle that had been leaking under his house for who knows how long. We are forever grateful lifetime customers. We hope that you will be too. Thank you, Galaxy for your professionalism, hard work, above and beyond and work ethic. Your lifetime customers The Gilbert family

Had a great experience with these guys. My outdoor AC unit suddenly stopped working and they…read moremanaged to send Constantine pretty quickly to take a look. He arrived on time, found the problem right away and fixed it quickly. He also took time to explain what happened and what he did, and even went beyond that - gave me some useful tips and showed me a few maintenance things I can easily do myself. Really appreciate when someone not only fixes the problem but also takes time to explain everything. Great service, very professional and helpful. Can't recommend them enough!

Andrew's Tile

(92 reviews)

Andrew is a hardworking pro who does great work. We went with a simple white subway tile for our…read morekitchen to freshen things up, and he was able to complete the job in just two and a half days. It looks fantastic -- honestly feels like a brand new home

Andrew is one of the best tile contractors in the Bay Area. Last summer he redid our shower because…read moreanother tile contractor botched the job. He went above and beyond can't recommend him enough!

Mari Eli Cleaning Service