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    James Custom Tile

    5.0 (3 reviews)
    Closed 7:00 am - 5:00 pm

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    Response time

    1 day

    Response rate

    25%

    Services - James Custom Tile

    Countertop installation

    Countertop refinishing

    Countertop removal

    12 More Services

    Countertop repair

    Countertop resurfacing

    Grout cleaning

    Grout recoloring

    Grout refinishing

    Re-grouting

    Grout sealing

    Grouting

    Tile installation or replacement

    Tile refinishing or restoration

    Tile removal

    Tile repair

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    Recommended Reviews - James Custom Tile

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    9 months ago

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    2 years ago

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    7 years ago

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    Ask the Community - James Custom Tile

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    Bay Area Grout Specialist

    Bay Area Grout Specialist

    4.9
    (53 reviews)

    I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

    The rain was coming and I had a leak- so I was hoping Noe could come by and do a Quick Look & see…read moreif he could figure out the leak. He did! He did a seal and when the rain came and went the leak did not happen! Now we know where to address when we have more time and sunshine. Also had him check out my front steps that seem to need to be re-grouted - he pointed out white water marks coming out from the tiles is a sign of water getting in behind so he went tile by tile to figure out how many are loose. I look forward to his bid for service for spring project as he does great work so I feel like I will get a good deal and a great job well done.

    Grout Works Bay Area

    Grout Works Bay Area

    4.9
    (44 reviews)

    Michael is a highly skilled contractor who takes great pride in his trade. After running into some…read moreunanticipated hiccups in our project, Michael was very fair & reasonable in adjusting the contract pricing. I couldn't be happier with the end result. My shower floor grout has been restored, cleaned & sealed. I would highly recommend Michael.

    I cannot recommend Michal at Grout Works Bay Area highly enough! If you are looking for someone who…read moreis professional, meticulous, and an excellent communicator, he is your guy. From the very start, the experience was seamless. I left a voicemail and by the next day, we were already scheduled for a free inspection and consultation. He was even flexible enough to come out on a weekend, which I truly appreciated. During the walkthrough, Michal was prompt and walked us through exactly how he could revitalize and restore our bathrooms. The administrative side was just as impressive. He sent over a thorough invoice quickly and was very responsive to my follow-up questions via email. Once we approved the invoice, he offered multiple scheduling options, making the whole process stress-free. On the day of the project, Michal showed up right on time. He demonstrated great professionalism by covering all the walkways with painters' cloths before jumping right into the work. What really stood out to me was that he remembered every single detail we had discussed weeks prior--it's clear he puts immense care and attention into his clients' specific needs. After two days of work, the transformation is night and day! Our showers and sinks look brand new. His grout and caulking work is perfect; you can tell how meticulous he is from start to finish. We are already planning to have him back to finish our final bathroom once our other construction is complete. Bottom line: If you want high-quality restoration and a stress-free experience, call Michal!

    James Custom Tile - countertopinstall - Updated June 2026

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