Yurii made our family room couch look like new again! Very professional and fast service! Thank you!read more

Nikita just spent a few hours doing some magic on my old carpets. He did an amazing job, friendly…read moreand showed interest in what he was doing. He explained the work before starting and gave me an assessment of what he was able to do at the end. I felt the price was fair and the service received was excellent. Thank you!

Davon was great and very informative. He has a passion for carpet and is extremely knowledgeable…read more He takes the time to educate you. If I require any additional carpet needs, I will reach out again.

We got a quick response with quote range on Yelp. He scheduled for the next day. We were very happy…read morewith the results and the responsiveness of getting the job completed so quickly.

Prompt and friendly service. Quick quality cleaning…read more Aaron is a pro and I'd hire him again in a heartbeat.

Great communication, excellent results! Aaron is a great choice if you're looking for a reliable…read morecompany who does a great job!

Russell and Daniel cleaned all the carpets and the sectional in our house. They were efficient and…read morethorough. I feel like the deep steaming did wonders for our filthy carpets when I compare the results to previous cleaners. They worked really hard for hours with hardly a break. This was hard work and I really appreciate the care they took. Thank you both!

I highly recommend Cleaner Carpets! They are the real deal! The best there at carpet cleaning with…read morethe best price! AAAAA+++++

This company did an amazing job on my sofa's! Everything looks fresh, smells clean, and looks like…read morenew! The team was on time, professional, friendly and super detail-oriented. I'll definitely use them again and highly recommend their services!

I had a good experience getting my sectional and two area rugs cleaned. Grateful for the speedy and…read moreaccommodating service. After a couple days, the items that were cleaned are cleaner but not as clean as I'd hope. I should have shopped around more, the communication around the pricing was not great.

Mistakes were made but they rolled out the red carpet for me in fixing them. Thank you Richard and…read moreteam for doing your best. Without going into to much detail I will say they addressed the issue impressively and I appreciate that. Be well team and stay in good health. I will likely use them again for other types of services they offer

Subject: Longtime Customer Request - Disappointed with Recent Experience…read more Dear Stanley Steemer Management, I have been a loyal customer with your company for well over 20 years. During that time, I've consistently paid premium rates for your services because, despite occasional frustrations, I have always believed that Stanley Steemer delivers the best quality carpet cleaning. Today, I called to update my account and ask if the carpeted area in my front room--less than 90% of the space--could be added to my cleaning service. Unfortunately, I was met with a dismissive attitude from the receptionist, who flatly told me it could not be added. I expressed my disappointment, but instead of any effort to retain a long-standing customer, the call was disconnected. I'm disappointed not only by the denial of a reasonable request but by the lack of professionalism and care in the way the situation was handled. After 20 years of loyalty, I expected a more customer-centered approach. I would appreciate the opportunity to speak with a manager directly to resolve this matter. Please have someone contact me at your earliest convenience. Sincerely, Ethel Darnell 5105930871

I had some loose grout in my bathroom floors. In the past, I have had others come fill in the grout…read moregaps to try to fix it. Unfortunately, their work did not last. Bryan from KMC took his time to set up and understand the issue and root cause as to why the grout was loose. He also made sure to show me and explain why and how things work. He was also very meticulous, just as I am. He understands how important it is for something to look nice and also be functional. He did not leave an "eye sore" -- he made sure that everything looked nice and also gave me some tips on how to better care for my tile flooring so that I don't run into the same issues. I appreciate Bryan for taking the time to explain and show me what he was doing, why, and how to take care of my tile since the grout lines are super tight and small. Most others just come in, do the job and leave. I am glad I was able to find KMC on Yelp!

Saved us from a $600+ headache. We left vinegar in paper bowls overnight to deal with an odor, and…read moreby morning the vinegar had soaked through and etched the travertine. I posted a Yelp Quote request and the bids came back rough. One contractor wanted $600 to swap the tile, another talked about pulling the tub to do the job right. KMC took one look at the photo and knew it was a simple fix. They came out, spent about an hour on it, and when they were done I honestly couldn't tell anything had happened. Two etched spots, gone. The travertine looks like the rest of the floor. The crew was professional and clearly knew what they were doing with stone. You could tell they've handled this exact problem plenty of times. They also do other restoration work, and after seeing the result on this, they're who I'm calling next time. If you have an etch, stain, or damaged spot on travertine or natural stone, send them a photo before you let anyone talk you into replacing tile. Saved us a lot of money and a lot of disruption.

For many years I have trusted Rug Masters and Jay with all of our vintage Tibetan and Nepalese rugs…read more(one quite rare) for both repairs & cleaning and the results have always exceeded expectations - especially this time when we required more repairs to one rug. Importantly, we take comfort in knowing that their cleaning methods do not involve the use of any toxic chemicals!!! I might add that my wife is also a seasoned rug weaver who is a member of a national guild & knows her rugs. Beings my wife was scheduled for knee surgery - 17 of our rugs had to be removed for her recovery and as promised our rugs were picked up and delivered right on schedule; completely restored while preserving the richness of their colors and repairs are exceptionally done. Rugs are pieces of art and obviously need to be handled & treated with respect & great care - we absolutely trust & recommend Rug Masters for preserving & caring for our vintage rugs! Thank you Rug Masters!!!

I couldn't believe how easy Jay made the process, and now our rug looks like new. Gone are all the…read morestains. He picked up the rug, cleaned it, and brought it back, all for a very reasonable price.

Mike was very responsive when I called, thorough and timely with his cleaning of my area rug and…read morecouch, and helpful and patient when putting my furniture back. His price was also very reasonable compared to other quotes. Quality and value, so I highly recommend!

Mike Kindem who works for Johnson Rug & Upholstery provides STELLAR service at a VERY REASONABLE…read morePRICE! An upholstered armchair was stained on the seat and arms, and Mike cleaned it and brought it back to me in brand new condition! Mike is personable, prompt, and a very hard worker! I am glad I did research on cleaning companies because many other companies wanted to charge me double the price! I am so happy and definitely recommend Johnson Rug & Upholstery!!!

Finally -- a Tradesperson Who Actually Knows Their Craft…read more I reached out to Armando for a consultation on my upholstery and he came out the same day -- that alone sets the tone. He assessed everything on the spot, gave me a quick education on materials and how to care for them, and then laid out my options clearly: what I could do myself at home and what would be worth having done professionally, with tradeoffs and pricing for both. No pressure, no upsell -- just honest information and let me decide. It's rare to find a skilled trade professional who's also a genuine subject matter expert, but that's exactly what he is.

Armando is the definition of honest and knowledgeable. I called him out because I thought my couch…read morehad molded and wanted to see if it could be cleaned and treated properly. He came by in person, took a careful look, and then patiently walked me through why it wasn't actually mold, explaining his reasoning clearly without making me feel dumb or rushed. What really impressed me is that he told me it would be a waste of money to have him clean it. He said if I were you I'd just zip off all the covers and wash them. He even checked that the covers were washer and dryer friendly and told me exactly what settings to use. And then he didn't charge me a penny. He drove all the way out, gave me an honest assessment, and left. That level of integrity is rare. If you want someone who actually knows what they're doing and won't upsell you, Armando is your guy. I'll absolutely be calling him when I need carpet or upholstery cleaning done.