Tl;dr: mandatory 15% "tip" *for takeout* with no warning until the post-order payment iPad…read more The food wasn't good or bad enough to leave a review but to have no mention of a bogus 15% mandatory fee is shady business. No signage, not detailed on the menu, just an ambush once you've placed your order. It's a bs fee to begin with, but concealing it until the last minute is unethical. I'm guessing it will catch up with y'all as these sorts of sketchy business practices often do.

We arrived here about 45 minutes before close on a Thursday night, and parking was slim pickings,…read morebut we managed to snag a reasonably close spot. We were surprised by the size of the restaurant when we walked in. It seems smaller from the outside; not that it was huge, just deceiving. It reminded me of a homey Jason's Deli (IYKYK). The woman at the counter was helpful and kind. We had a few questions about some items on the menu, and she asked the kitchen staff anything that she didn't know offhand. We decided on the fried cauliflower for an appetizer; it was monstrously huge, and much more flavorful than I expected. The spices and textures on the plate added a lot to the dish's overall essence. I ordered the Rachel for an entree, and my partner ordered the Sharona. I subbed the chips for a side salad. The salad was tangy or tart, almost bitter. I didn't mind; I thought it was quite good. It is a lot of acidity if you are not expecting it. The Rachel was fantastic, except that the coleslaw had some onion bits mixed in. We are not onion fans in this household. Ha The Sharona would have been a better choice, as I much prefer pickles to oniony coleslaw. My partner said she really liked hers. We had half a sandwich each for leftovers the next day, and shared the leftover chips, since I finished off my salad the night before. The sandwiches heated up exquisitely in the oven at 325°F for 15 minutes. I felt that Susie's is a definite hidden gem, and I can recommend it to anyone who likes a well-made sandwich. I will be back to sample more of the menu and report back my findings at a future date.

Look, c'mere lemmie tell you something .... The way I ate that sandwich was OBSCENE . The next time…read moreI get one I'm gonna have to eat it under a sheet to hide my shame. It was a weekday after work. I went to my homegirl's house because I missed her birthday I offered to take her out someplace nice. She said no way man and immediately said we were going to this sandwich shop. This was the only thing she wanted. So we were gonna veg out on her couch. Have a couple cocktails and whatever else and watch something on TV. And her new couch is the bees knees. For me, the sandwich was perfect. The bread was beautiful and crusty. I was afraid it was going to be toasted and too crusty, and I'd be fighting to bite it and my sandwich guts spilling out while cutting up my gums and the roof of my mouth like it's Captain crunch or something.. BUT NO! It was PERFECT to bite through. They load you up with the meat they're not stingy. And the sauces... BABY! The aïoli was fantastic. My only beef is that horseradish aioli needed a little bit more of a kick, but that's a personal problem. My friend got the chicken Caesar and I see why it's popular. It is so garlicky and delicious. I already have plans on what I'm gonna get next time I go and I don't live close so it's gonna take a special trip and I intend to make it.

Hands down, the best Italian sandwich I've had in Richmond and in years…read more I don't eat much bread these days for obvious reasons, and I've pretty much cut way back on processed meats too. But every once in a while, you have to throw the diet out the window and let the sandwich win. And this sandwich won. I'd post a picture, but apparently my wife and I decided photography was less important than eating it. We absolutely demolished it before either of us thought, "Hey, we should take a picture." Even better, one sandwich was plenty for both of us. Generous portion, incredible flavor, and every bite was worth whatever guilt I was supposed to feel afterward. Next visit, I'm going after the steak sandwich. If it's even half as good as this one, I may have just found my new favorite sandwich spot. 10/10 -- would happily skip the diet again.

For the love of all things holy, why haven't you been to Chiocca's?…read moreMuseum District staple. I'm of the opinion that Richmond in general suffers from too few legit, awesome sandwich spots. Chiocca's makes me forget about that. Small, intimate space. Obvious regulars (always a good sign, and I always notice). Killer freakin sandwiches. And they're getting cranked out in a small "kitchen" with a Salamander oven (maybe they have 2 now, but who cares?). Nice beer selection. Stop reading. Go get a dang sandwich. Maybe a Son of the Beast! Who's to say?!

Excellent sandwiches and atmosphere is the same as it has been since they opened. Awesome music and…read morejust a chill vibe for a Sunday midday sandwich. Well worthwhile trip to Chiocca's the meat is shaved thin and delicious. Sam took extremely good care of us. Love this place and John "Boogie" Bailey has been coming here since 1959 before every VCU basketball game.

Garnett's is a hidden gem in the heart of the Fan. I made the (very incorrect) assumption that I…read morewouldn't be able to eat here as someone with Celiac. I am soooo sad I missed years of delicious gluten free food! Gluten free sandwiches are prepared with GF bread using a separate toaster and appropriate safety procedures if you tell them it's an allergy or restriction. They also bring in GF pie and cake daily from a local bakery. Their food portions are generous while also being reasonably priced. They also offer the option of taking your meal in a borrowed picnic basket so you can have a picnic in the park across the street on nice days.

5 stars for the food, 1 star less for the service--my friend and I came here to pick up sandwiches…read moreand a picnic basket. We were surprised there was a line out the door and a 30-45 minute wait. After waiting 45 minutes, and 15 minutes prior to their morning closing time, we went to check with the waiter to make sure our sandwiches were still coming out. Not sure if he was having a bad day, but he was a bit rude/annoyed about it and not reassuring/apologetic as I would expect from better service. If you're doing the picnic option, would definitely advise ordering in advance!

My husband travels to Richmond once a month for work at Sauer Brands, and across the street is,…read moreaccording to him, the best sandwich shop in town, if not the state. He tries a different one every time, and he's never been disappointed. They also have a Difference Maker special each month, where proceeds go to the Massey Alliance. Great cause, great food!

Been on my list for a while and finally stumbled inside. Was pretty busy when I went in- so there…read moredefinitely was a wait for the sandwiches. This place was pretty hyped up and I was not impressed. Their food was alright. Nothing bad per se. But could definitely be better for the price of $15 each. The 'fresh' food in the fridge and baked goods in the cabinet definitely did not look fresh by any means. There were flies on the baked goods; the veggies looked very dark in the fridge. I understand that they can be busy- but i wouldn't pay $4+ for any sort of food with bad veggies or flies on it.

Great Philly Cheese Steak sandwiches! Different than we have had anywhere... but our hosts said …read more. this is what you're getting... So there is that! First...bread soft but "sturdy" enough to handle the other half being wrapped up and eaten the next day! It's a lot of food! What made it "different" is that it was easy to eat since all chopped up (all like size pieces) in a cheesy goodness. Wedge salad and Side salad option-MUCH better than expected for a "hole in the wall" kinda place but big serving with fresh ingredients (radishes, sliced and chunks, with pea pods and a lemony vinaigrette was super tasty. Will come back here again!

Went to Stanley's for a casual lunch. The setting is nice, located in a corner storefront in the…read moreFan district with nice views of the neighborhood. The servers were also tending the bar which was getting decent traffic even at lunchtime. My dining partner says there is a pool table in a back room, and that could be fun to fold into a longer visit. The piped in music was light jazz. The menu is oriented around philly cheesesteaks and variations. I ordered the chicken philly, which was large enough to make two lunches (I brought half home.) The flavor was decent, with seasoned or marinated chicken chunks and veggies & cheese on a sturdy roll. It came with a decent serving of chips. We were served a juice glass of room temp water on arrival and no drink order was taken. Negatives were related to pacing. It took a lot of time for the food to come out. We were pushed to eat even half of our sandwiches within the hour my dining partner had for lunch. The server did not check back after dropping the plates, which could have been an issue if we needed more water. And getting the check was a challenge that took way too long considering how small the place is. This is a decent place to grab a sandwich or a drink if you have the time or live in the neighborhood.

Man, this place is AMAZING! Delicious food (I got the chicken platter which comes with hummus and a…read moresmall salad), really nice people, open late, dine in or takeout. This is my new jam. We parked across the street, as there's no street parking on that block of Robinson.

A good place to have some chicken shawarma and fresh battered fries. We waited less than 10 minutes…read morefor our order. It's in close proximity to the Science Museum, you can see it from their front window. I think they were updating their HVAC system so it was nice and cool inside the restaurant on a 90 degree afternoon.

Went here because of the proximity to the convention center. The atmosphere is so cool!. We came in…read moreon a day where it was VERY busy, but our server was AMAZING. Madysen/ Mady was attentive, super nice, and all around an awesome server. Despite them being short staffed - we never felt ignored. Definitely ask for her - or any of the wait staff tbh! Plus- they have the best red velvet cake ever! Only four stars because they were out of turkey, ham, and ribs . The cake made it worth it !

We loved the original in WV and were excited that there was one in Richmond. Sat at the bar and had…read morefun people watching. Started with Brussels and they were some of the best that I've ever had. We ordered the Rose Marie and Truman. Both delicious and filling. Good draft list and interesting cocktails. Service was great and noise levels weren't as loud as I expected from other reviews

Have heard good things about this place. So I had to check it out. And was truly blown away by this…read moresandwich from Popletti. I got the soprano on seeded roll with banana peppers and omg I was screaming sitting my car eating it bc it was SO GOOD. They have a pretty extensive menu, and I will definitely be going back to explore more of it. Additionally, they had lots of other items like packed to go meals and sauces, pastas, beverages, and other cute gifty items for pet lovers. It appears to be multiple small businesses located in this space. The staff was super welcoming and helpful. There is a small dining area inside with 4(?) seats. Looks to be a popular take out spot. You can order ahead of time, but I ordered in person. They told me it'd be 15 mins so ran to the store, came back and it was ready. The sandwich was phenomenal. Everything was fresh and flavorful. And they give you a lot, enough for 2 meals for me. Can't wait to go back!

fter hearing great things about Polpetti Italian Sandwiches from a friend, I decided to bike over…read moreand check them out. They're tucked inside the Market on Meadow store, which I thought was new, but they've actually been there for about three years. The owner recently bought the building and plans to rebrand since they're now the only vendor there. Even better, they're opening a second location at Harrison and Grace St. soon! I ordered the Soprano sub, and it was absolutely incredible. It comes loaded with hot soppressata, capicola, ham, sharp provolone, arugula, olive salad, red onion, vinaigrette, and mayo on fresh bread. I added sweet peppers and banana peppers for a little extra punch, and it was a great choice. The flavors were perfectly balanced--the salty meats paired beautifully with the tangy olive salad and sharp provolone, while the vinaigrette and mayo brought everything together. The bread was amazing--crusty on the outside, soft on the inside--and it turns out they get it from New York City! The owner is such a nice guy, and we ended up chatting for a while about his bread sourcing and plans for the business. You can tell he's passionate about what he does, and it really comes through in the food. Polpetti is a hidden gem that deserves all the praise it gets. Whether you're a sandwich aficionado or just looking for a great meal, this spot is worth the visit. I can't wait to come back and try more--and to check out their new location when it opens!

We had a great meal here! The Garden Sampler Board was a fun twist on a traditional charcuterie…read moreboard, and we really enjoyed getting to try a variety of everything. Our entrees were equally as tasty. I ordered the salmon and it was done well! My only personal preference would be to swap the green beans for the collards next time--the green beans just weren't cooked quite the way I prefer. That said, everything else was really enjoyable. Overall, a great meal at an equally great price. We were pleasantly surprised to walk out for under $65 without ordering drinks. Definitely felt like a great value, and we'd happily come back!

Food was good service was horrible…read more We went in and they told us that it would be 15 minutes for a table, fine, I indicated we wanted inside , since the heat index was 105. There is a huge empty booth right in the front across from the hostess stand, no one was sitting there, we asked if we could sit there for just a moment to cool off in the AC- we were rudely told no we had to wait outside. The next family in line included 2 elderly women and a baby all dressed gorgeous, they also were told they had to wait outside in 105 weather. After about 20 minutes of waiting, (I was just going to tell them to forget it) they said our table was ready. Well, instead of inside with AC as we requested we were seated in a gazebo porch area that they claimed had AC. By this time we were so desperate for cool, we didn't argue that we had requested INSIDE not whatever this room was. It ended up being like sitting in a tuna can. So uncomfortable, my husband and bro in law just went and sat in the car with the AC blasting. Waitress was sporadic to put it nicely. Meanwhile, back inside the booth across from the hostess stand was still empty. Food was fine. But I don't think this place will be around much longer.