If you hold in high regard businesses that uphold integrity and ethical conduct, then I encourage…read moreyou to read further. On Wednesday evening, prior to an early Sunday departure for a vacation, I visited Natural Nails in Andover seeking a manicure and pedicure. Initially, I encountered an inconvenience when the online reservation system assigned me to an employee who was either on vacation or unavailable upon my arrival. I chose to overlook this. As I settled into my chair for the pedicure, I decided to indulge in a more luxurious treatment--something I rarely do. Just as I was becoming comfortable, another technician approached to commence my manicure simultaneously. This caused a disruption, as I was unable to utilize the chair's features and had to awkwardly hold both arms to the left to accommodate her work. The experience was chaotic and distressing. The use of the dremel tool was particularly painful while grinding the cuticles, rendering the session quite miserable. Later that evening, I completed a survey provided by the owner, Nini, who apologized and offered a discount for a future appointment. By Saturday evening, one of the builder gel nails had already detached, despite being told they would last three to four weeks. I sent a photograph to Nini, who again merely apologized and extended a discount on my next service. Due to time constraints with my flight, I was unable to return for a repair and resorted to painting over that nail myself. By Sunday, another nail had fallen off, and I inquired about a refund. The response was, "No refund, it's the policy." On Tuesday, a third nail detached, clearly indicating that something was amiss in the application process. Nini's policy states that they will only repair issues within five days, with no refunds offered. I can confidently say I will never again patronize this establishment. I know of another individual who visited Natural Nails and was charged $90 for a builder gel set, with prices varying each visit--sometimes increasing with discounts. My initial set cost $65. She, too, has ceased visiting this salon. Having worked diligently for my earnings, I refuse to support businesses that do not operate with honesty and integrity.

So we have gone to this place a few times for full set with French tip. Was charged $70 ish,…read morenormal. This time for the exact same thing they charged $105???? The price for a full set and polish is $55 or $65. How has it doubled in price? Another thing, she did French tips but had one nail on each hand a solid color. The tech said she didn't want to polish that one nail on each hand, really?!? So they put a white color acrylic nail on. I'm planning on going in there and talk to Them face to face with receipt of our past visits and pics of the nails and ask them to explain. Ugh

Made time to get my toes done before the holidays, was in the area and saw that they have a special…read moredeal for pedicure. The owner did the pedicure for me and gave me great suggestions. Salon looks new and they were busy for an afternoon, customers stopping by to purchase gift certificates and appointments. Check them out if you're in the area.

This is my 3rd time going in and I always walk out so amazed! All the staff are so great, welcoming…read moreand friendly. The place is full of good vibes. Please give them a try, you won't be disappointed:)

I just love my nails that I had done at QUEEN Nails by Rosie! If you have a design in mind or just…read morewant simple but beautiful nails, my friend Rosie Vo will listen to your ideas, her mastery in her craft and her genuine customer care will keep you coming back. I have been getting my nails professionally done for 24 years, and Rosie is what you could call my G.O.A.T. (greatest of all time).

Rosie is so lovely. She was professional, witty and talented. I appreciate how patient she was with…read moreme as I worked through deciding which shade of gold I wanted. She happily painted one finger with each of them and helped me choose a bright gold with glitter topping. I LOVE the results. I definitely recommend.

My friend went in and they made her bleed in her toes She…read moreeven told them that she was afraid of bleeding and it happened anyway

First time customer, wanted to try the Hawaiian volcanic pedicure. My nail tech, Seven, took the…read moretime to make sure every detail looked immaculate. She gave me the most heavenly foot massage, I would give this salon a 10/10. The interior is really funky and colorful. Thank you Seven!

I absolutely love getting my nails done here! everyone is so kind and the quality of the nails is…read moretop notch. the shop is really beautiful and you're always offered a drink while you're getting your nails done! the owner is so sweet and always makes sure everyone is having a good time and is happy with their nails. overall, i couldn't recommend this place enough and i will never go anywhere else to get my nails done! i love my nails every time i get my nails done here i am never disappointed!

I went for the first time today and it was amazing. Very clean and the staff is very welcoming…read more They have many colors to choose from. I would definitely recommend. I got a fill with Polly and she did an amazing job. She took her time and was gentle.

David and Katie at J Nail Studio Coon Rapids are absolutely fantastic. They are talented,…read moreprofessional, friendly and consistent. I have been seeing them for all my nail needs for over 8 years! My daughters also see them. I usually do a pretty neutral nail (included pics), but I have seen their incredible nail artistry and it's amazing! I wouldn't see anyone else!!!

From the owner: I am deliever high-quality manicures, pedicures, and other nail treatments. I have extensive…read moreknowledge of nail care, as well as the latest trends in nail art and design. My experience also includes working with variety of techniques, from gel and acrylic nails to 3D art. Listen to my client's wishes and make recommendations to help them reach their nail goal. As a professional, I am committed to delivering exceptional results every time.

I don't get my nails done regularly but whenever I want to I always go here. The salon itself has a…read morereally good vibe very calm and peaceful. Service is incredible and I always walk out with exactly what i wanted!

Tammy is my girl! I've tried other nail shoppes but no one has the same attention to detail. She…read moreconsistently has my nails in perfect shape.

I came in Friday needing a last minute brow wax before an event this weekend. Esme able to help me…read moreright away and she did a fantastic job of cleaning up my brows! It's a cute salon, reasonably priced services and it was calm and quiet I'm not from the area but was running errands so I'm grateful to have found this place!

I have been going to the salon for years. The old owner Jessica was absolutely fantastic and did a…read morewonderful job. Today I went in and saw Abby, the new owner, for A $58 haircut. Not only did she chop the front of my hair off making my inverted bob a regular bob, She absolutely butchered the layering. Now I'm left with very short, choppy ugly hair that will take 1-2 years to grow back. I will need to pay someone to fix the layering and I'm left to look like a boy for months. Stay away, great clips does a better job! And the worst part is she didn't seem to care.

I have received salon services, primarily acrylic nails with q3wk "fills" and occasional pedicures…read more Initially, my nails and the 'fills" were completed by Q; "who was exemplary." After those first three years, and due to a scheduling conflict, it was necessary to change my staff person to Lynne, who has also been excellent and very precise. I love the salon, have referred many of my friends and colleagues to the business; they usually love it too.

The nails and techs are always amazing However the…read morereceptionist is rude unprofessional and obnoxious. As well as the wait time is horrid. For example if I made an appointment for 5:30 I don't get to the nail tech until nearly 6 and have to wait 30 mins regardless of the preset appointment time. This has happened numerous times.