This is without a doubt one of The Best Nail Salons in the Twin Cities. Each employee goes out of their way to make you feel comfortable and treated like a queen or king! Their techniques are the latest and always strive to make sure that you got the style you wanted in a most professional manner. Do yourself a favor and join the crowd who return time after time to be treated and welcomed like a family member! read more

Everyone is so kind. It's such a welcoming place. Also my nails always look amazing!

I was referred to the place by a friend of mine who likes the services provided. First, the friend's had a manicure two days before and the polish became all scratched, she went in for a "fix" and I went along for a gel manicure-pedicure. They did "K" first, but charged her for a full "new manicure" rather than give her any form of compensation for the flawing. Then, on my Gel Mani-Pedi, I paid $72 plus tip. The next day the gel polish starting "lifting off" the ends of my nails halfway down the entire nail. I have NEVER had this happen in over two years of "gel" polish from any other salon. My friend who referred me called them and they told her I should call and they would make an apt for fix. Then opened today at 10 am and I called and called up until 10:45 with no one answering the phone, I left three messages to call me back. Now getting close to 11 AM I decided to go to the salon to see if they would either help me or make an apt. I stood at their door, I could see people in the salon and NOT ONE PERSON MADE ANY ATTEMPT TO ANSWER THE DOOR WHICH I WAS NOW KNOCKING ON. Again, no one answered so I moved over to the large window which looks into the salon and I knew that everyone in there could see me. I made gestures pointing for someone to come to the door, then when no one came I made gestures like "go to the phone"! Again no response, I went back to the locked door and began knocking. Finally, a brunette with a Page Boy haircut came to the door and started yelling at me that I needed to call and make an appointment. I told her, "How can I make an appointment when you don't answer the phone?" Again she was yelling at me to make an appointment. I said, "I will never do business with your shop again" and then I left. I found another salon on my phone in the car, made an appointment, and went there for another manicure to fix all the "Gel polish" which had peeled off. I also called my Bank and will dispute $47 of the $72 charge plus time as I had to pay $47 for the manicure I just received to fix this. VERY UNHAPPY WITH THE WAY THIS PLACE OPERATES AND THE WAY IT DOES NOT WORK OUT "ISSUES." read more

Yes, the owner is a bit gruff, but they always do great work. I have been going here for years and the few times I've had an issue they have fixed it right away. They always make room for walk ins (you may have to wait a bit) and can usually change appointments quite easily. Best pedicures around. Trust me, I've tried all the salons and these are the best ones. They are always to try new art on nails and not afraid of anything complicated. read more

I had a horrible experience at InStyle, and I will NEVER go back again. The woman that owns InStyle was extremely rude to my friend and I. My friend had scheduled an appointment and the moment we got there she ordered us to pick out our color. After trying to decided for a few minutes, she began to snap at my friend and I and said we were taking too long. She told my friend she was way too picky and needed to decide right away. She said she had a deadline, and she will only spend an hour on each customer. She then began to question us and why we were taking so long to pick out our color? When we had only looked for a few minutes. When I was ready for her to work on my manicure, she looked at my nails with disgrace. She asked me if I bit my nails and said, "I have never seen such awful nails." She said my cuticles were horrible and she couldn't believe how short my nails were. When she asked me a question, and I did not answer soon enough, she asked my friend if I could speak. She spent less than five minutes on my nails and told me to wash my hands. I told her I wanted her to work on my nails for longer, and she freaked out on me. She said, "I never told her I wanted the deluxe." She worked on my friends nails and asked her, "Why do you hold your hands so weird?" My friend responded that she had Fibromyalgia, the owner responded with, "Don't they give you medicine for that?" She then had another woman work on my nails while she took another customer. As I was sitting there, she was complaining to the customer saying that my friend and I held up the entire shop because we took too long making decisions. I was sitting just two seats down from the customer she was complaining to. When I went to pay, I told her I only had a credit card to pay with and I would write in a tip. She yelled at my friend and said, "Do you have five dollars?" My friend told her she didn't have any cash. She shook her head and asked, "How do we not carry cash?" When I went home to show my boyfriend my nails, he responded with, "Did you do them yourself?" My cuticles were not even pushed back and there was polish on my fingers instead of my nails. I will never return to this place ever again. My friend and I wanted to go somewhere and be treated with respect. Instead we were insulted and disrespected the entire time we were there. What kind of a business insults their customers, snaps at them and be littles them? InStyle Nails.. read more

This salon is horrible. The owner is horrible to customers and her staff. We had schedule appointments for 5, weeks in advance. When we arrived at the salon the owner was not on time to open the store. We were not even acknowledged as customers and treated rudely right upon arrival. The owner had made a mistake and forgot to write out appointments in the book and she was severely overbooked. Instead of apologizing for her behavior when I called to complain she screamed on the phone "OH MY GOD YOU WANT AN APOLOGY?!"... the other white customers who came in were greeted, treated respectfully and were given notification that they would be a bit of a wait. When I walked in I was not even addressed by the owner and was in fact rushed out of the chair so another Customer could start her pedicure even though the other stations were available. When I confronted the owner and asked why the white women who came in were greeted and treated respectfully - I was screamed at and accused of not keeping appointments in the past. Owner is an out right raciest and treats people horrible!! I will NEVER GO HERE AGAIN!!! read more

This place is a hidden gem!!! I'm from St.Paul and went here with my friend who lives in Andover. She has been going to this place for 7 years. I got a pedi and it was one of the BESt pedi I have ever got! I was shocked when they said $25!!! The massage chairs are awesome too!! I highly recomended them!!! I wish they were closer to St.Paul!! read more