Kathy was top notch! Thank you,Kathy…read more She was very focused while working on my nails and was always kind to keep me from getting bored.

Very amazing service! Every employee was so kind and welcoming. My nail artist did an excellent…read morejob. I highly recommend coming here. I will indeed be re-visiting!

Went in for a pedicure on October 12…read more While my nail tech was very sweet, got me checked in quickly, and the salon was flexible about changing our appointment, the overall service on my pedicure was just okay. I paid extra for a package that supposedly included a foot softening treatment, but was told it was only a basic scrub -- and that the "real" softening would cost extra. Had I known that, I would've just gone with the basic pedicure since it already includes a heel scrub. It's confusing (and frustrating) to see so many upgraded package options if the services they advertise aren't actually included without more upcharges. The pedicure itself was fine -- my cuticles and polish were okay, but nothing special. Honestly, it looked like something I could have done myself at home. For the price I paid, I expected more professional detail and finish. Another thing to note: they offer 20% off one service for first-time customers who pay in cash. Be careful -- they'll try to upsell additional services (as many salons do), but that discount will only apply to the cheapest service, not the most expensive one. I originally only wanted a pedicure and declined several offers for add-ons. Eventually, I agreed to have my cuticles cleaned on my fingers, not realizing that it would be $30 -- and that the 20% off would apply to that instead of my $80 pedicure. That's partly on me for not double-checking, but as a professional (I worked as a makeup artist for over a decade), I always made sure to inform clients about add-on prices before proceeding. Overall, I won't be returning. I was going to give 1 star, but since my nail tech was kind and apologized for the confusion, I'm giving 2 stars to acknowledge her effort.

Angie is amazing. I only go to her to do my nails. If I bring an inspo pic, she can make it happen…read more Or I allow her to explore her creative thoughts. My nails never lift, are sturdy and last me a month before I have to see her again.

I went to Sarah a few times and each time my nails start to break after a few days. I eventually…read moreasked her to put an extra coat of acrylic and my nails looked awful. She had an attitude each time I come to have a nail fixed. Very bad Customer service. I called today and was told Sarah is on vacation which is a lie because my friend told me Sarah was there today, when she was there being serviced by her sister.

I came from out of town and needed to get my nails done ASAP for an event. Galaxy did such a great…read morejob! They were so nice and we had great conversation while I sat there. So grateful they could get me in last minute. 10/10! My nails look amazing.

Amazing service and welcoming atmosphere! My friend and I came for a walk in and they accommodated…read moresuperbly. We both loved the summer shaded that the technicians helped us pick out. Looking forward to coming back!

I love Elite nails. Excellent work, nice & professional staff. I am very satisfied every time I…read morevisit here.Highly recommended!

If you hold in high regard businesses that uphold integrity and ethical conduct, then I encourage…read moreyou to read further. On Wednesday evening, prior to an early Sunday departure for a vacation, I visited Natural Nails in Andover seeking a manicure and pedicure. Initially, I encountered an inconvenience when the online reservation system assigned me to an employee who was either on vacation or unavailable upon my arrival. I chose to overlook this. As I settled into my chair for the pedicure, I decided to indulge in a more luxurious treatment--something I rarely do. Just as I was becoming comfortable, another technician approached to commence my manicure simultaneously. This caused a disruption, as I was unable to utilize the chair's features and had to awkwardly hold both arms to the left to accommodate her work. The experience was chaotic and distressing. The use of the dremel tool was particularly painful while grinding the cuticles, rendering the session quite miserable. Later that evening, I completed a survey provided by the owner, Nini, who apologized and offered a discount for a future appointment. By Saturday evening, one of the builder gel nails had already detached, despite being told they would last three to four weeks. I sent a photograph to Nini, who again merely apologized and extended a discount on my next service. Due to time constraints with my flight, I was unable to return for a repair and resorted to painting over that nail myself. By Sunday, another nail had fallen off, and I inquired about a refund. The response was, "No refund, it's the policy." On Tuesday, a third nail detached, clearly indicating that something was amiss in the application process. Nini's policy states that they will only repair issues within five days, with no refunds offered. I can confidently say I will never again patronize this establishment. I know of another individual who visited Natural Nails and was charged $90 for a builder gel set, with prices varying each visit--sometimes increasing with discounts. My initial set cost $65. She, too, has ceased visiting this salon. Having worked diligently for my earnings, I refuse to support businesses that do not operate with honesty and integrity.

So we have gone to this place a few times for full set with French tip. Was charged $70 ish,…read morenormal. This time for the exact same thing they charged $105???? The price for a full set and polish is $55 or $65. How has it doubled in price? Another thing, she did French tips but had one nail on each hand a solid color. The tech said she didn't want to polish that one nail on each hand, really?!? So they put a white color acrylic nail on. I'm planning on going in there and talk to Them face to face with receipt of our past visits and pics of the nails and ask them to explain. Ugh

Service was amazing with Lili, a very sweet woman. She did a great job on my nails, went very fast.read more

Worst pedicure me and my daughter ever got. They rushed and didn't even cut some toe nails. Didn't…read moreeven put lotion on! Cut my toe when taking off the gel nail polish with the electric file! Really rough! My daughter got the deluxe and they were done in 25 minutes! No massage! Highly disappointed! Waste of time and money! Never again!

Love this place ! Both women were really friendly ! All I had to do was show her a picture of the…read morestyle I wanted and the little changes I want done and she had it down ! Didn't even have to tell her twice ! She was so friend , talked to me the whole time , & helped me pick out the right colors & kept checking to make sure my nails were even ! Free drinks ! Definitely coming back !

What a great experience! V did my nails (full set, acrylic, with gel polish), and they look great…read more She was friendly and talkative the whole time! The salon was clean and inviting. I would absolutely return and have already told many people about how great it is. That being said, one star down because it's a $10 up charge for gel polish, and the prices are a little higher than other comparable salons, and I really struggled to choose a color because the options for gel aren't plentiful. There are a lot to look through, but they are all pretty similar, the swatches are only one coat so it isn't really a true representation of the color you'll get (they did three coats on my nails, so much different than the swatches). Expand the gel color selection and make the prices a bit more competitive and it would be a 5 star review!

My friend went in and they made her bleed in her toes She…read moreeven told them that she was afraid of bleeding and it happened anyway

First time customer, wanted to try the Hawaiian volcanic pedicure. My nail tech, Seven, took the…read moretime to make sure every detail looked immaculate. She gave me the most heavenly foot massage, I would give this salon a 10/10. The interior is really funky and colorful. Thank you Seven!

I went for the first time today and it was amazing. Very clean and the staff is very welcoming…read more They have many colors to choose from. I would definitely recommend. I got a fill with Polly and she did an amazing job. She took her time and was gentle.

I absolutely love getting my nails done here! everyone is so kind and the quality of the nails is…read moretop notch. the shop is really beautiful and you're always offered a drink while you're getting your nails done! the owner is so sweet and always makes sure everyone is having a good time and is happy with their nails. overall, i couldn't recommend this place enough and i will never go anywhere else to get my nails done! i love my nails every time i get my nails done here i am never disappointed!

I love my pedicure! My nail tech did a fantastic job. The price is awesome too... a basis is…read more$32.00. I'm so happy to find a good pedicurist for a reasonable price. I will be a customer for life! It looks fantastic! Thank you again I look forward to returning!

I went here to get my arcylic nails taken off after my trip. They were very proffessional and did…read moreexactly how I wanted. Having gone to other salons just to take off my nails I have always felt they are being pushy to redo them again when I don't want to. This did not happen here. They listened to everything I was saying and I really appreaciated not being upsold. The place was very open and very quiet/calm.