If you hold in high regard businesses that uphold integrity and ethical conduct, then I encourage…read moreyou to read further. On Wednesday evening, prior to an early Sunday departure for a vacation, I visited Natural Nails in Andover seeking a manicure and pedicure. Initially, I encountered an inconvenience when the online reservation system assigned me to an employee who was either on vacation or unavailable upon my arrival. I chose to overlook this. As I settled into my chair for the pedicure, I decided to indulge in a more luxurious treatment--something I rarely do. Just as I was becoming comfortable, another technician approached to commence my manicure simultaneously. This caused a disruption, as I was unable to utilize the chair's features and had to awkwardly hold both arms to the left to accommodate her work. The experience was chaotic and distressing. The use of the dremel tool was particularly painful while grinding the cuticles, rendering the session quite miserable. Later that evening, I completed a survey provided by the owner, Nini, who apologized and offered a discount for a future appointment. By Saturday evening, one of the builder gel nails had already detached, despite being told they would last three to four weeks. I sent a photograph to Nini, who again merely apologized and extended a discount on my next service. Due to time constraints with my flight, I was unable to return for a repair and resorted to painting over that nail myself. By Sunday, another nail had fallen off, and I inquired about a refund. The response was, "No refund, it's the policy." On Tuesday, a third nail detached, clearly indicating that something was amiss in the application process. Nini's policy states that they will only repair issues within five days, with no refunds offered. I can confidently say I will never again patronize this establishment. I know of another individual who visited Natural Nails and was charged $90 for a builder gel set, with prices varying each visit--sometimes increasing with discounts. My initial set cost $65. She, too, has ceased visiting this salon. Having worked diligently for my earnings, I refuse to support businesses that do not operate with honesty and integrity.

So we have gone to this place a few times for full set with French tip. Was charged $70 ish,…read morenormal. This time for the exact same thing they charged $105???? The price for a full set and polish is $55 or $65. How has it doubled in price? Another thing, she did French tips but had one nail on each hand a solid color. The tech said she didn't want to polish that one nail on each hand, really?!? So they put a white color acrylic nail on. I'm planning on going in there and talk to Them face to face with receipt of our past visits and pics of the nails and ask them to explain. Ugh

Made time to get my toes done before the holidays, was in the area and saw that they have a special…read moredeal for pedicure. The owner did the pedicure for me and gave me great suggestions. Salon looks new and they were busy for an afternoon, customers stopping by to purchase gift certificates and appointments. Check them out if you're in the area.

This is my 3rd time going in and I always walk out so amazed! All the staff are so great, welcoming…read moreand friendly. The place is full of good vibes. Please give them a try, you won't be disappointed:)

I just love my nails that I had done at QUEEN Nails by Rosie! If you have a design in mind or just…read morewant simple but beautiful nails, my friend Rosie Vo will listen to your ideas, her mastery in her craft and her genuine customer care will keep you coming back. I have been getting my nails professionally done for 24 years, and Rosie is what you could call my G.O.A.T. (greatest of all time).

Rosie is so lovely. She was professional, witty and talented. I appreciate how patient she was with…read moreme as I worked through deciding which shade of gold I wanted. She happily painted one finger with each of them and helped me choose a bright gold with glitter topping. I LOVE the results. I definitely recommend.

I don't get my nails done regularly but whenever I want to I always go here. The salon itself has a…read morereally good vibe very calm and peaceful. Service is incredible and I always walk out with exactly what i wanted!

Tammy is my girl! I've tried other nail shoppes but no one has the same attention to detail. She…read moreconsistently has my nails in perfect shape.

Great service! Always a nice time coming here and accommodating on requests for my nails. Michelle…read moreis the best! Highly recommend this nail spa.

I have gone to this spa in the past for many dip nail services. It wasn't until today that I had a…read morenot so great experience. Firstly they were annoyed when I was picking out a nail color with my friend who was with me. Then she filed at my cuticle causing it to burn. Was forceful with moving my own hand when she was filing my nails. Lastly she didn't clean up near my cuticle or leaving dip nail color on my skin.

You can not find a better nail tech than Traci! She absolutely knows her stuff. Her salon space…read moreis clean and welcoming. I'll never go anywhere else!

Traci was fabulous. She gave the best pedicure I ever had. I will definitely be going back.read more

David and Katie at J Nail Studio Coon Rapids are absolutely fantastic. They are talented,…read moreprofessional, friendly and consistent. I have been seeing them for all my nail needs for over 8 years! My daughters also see them. I usually do a pretty neutral nail (included pics), but I have seen their incredible nail artistry and it's amazing! I wouldn't see anyone else!!!

From the owner: I am deliever high-quality manicures, pedicures, and other nail treatments. I have extensive…read moreknowledge of nail care, as well as the latest trends in nail art and design. My experience also includes working with variety of techniques, from gel and acrylic nails to 3D art. Listen to my client's wishes and make recommendations to help them reach their nail goal. As a professional, I am committed to delivering exceptional results every time.

Went in for a pedicure on October 12…read more While my nail tech was very sweet, got me checked in quickly, and the salon was flexible about changing our appointment, the overall service on my pedicure was just okay. I paid extra for a package that supposedly included a foot softening treatment, but was told it was only a basic scrub -- and that the "real" softening would cost extra. Had I known that, I would've just gone with the basic pedicure since it already includes a heel scrub. It's confusing (and frustrating) to see so many upgraded package options if the services they advertise aren't actually included without more upcharges. The pedicure itself was fine -- my cuticles and polish were okay, but nothing special. Honestly, it looked like something I could have done myself at home. For the price I paid, I expected more professional detail and finish. Another thing to note: they offer 20% off one service for first-time customers who pay in cash. Be careful -- they'll try to upsell additional services (as many salons do), but that discount will only apply to the cheapest service, not the most expensive one. I originally only wanted a pedicure and declined several offers for add-ons. Eventually, I agreed to have my cuticles cleaned on my fingers, not realizing that it would be $30 -- and that the 20% off would apply to that instead of my $80 pedicure. That's partly on me for not double-checking, but as a professional (I worked as a makeup artist for over a decade), I always made sure to inform clients about add-on prices before proceeding. Overall, I won't be returning. I was going to give 1 star, but since my nail tech was kind and apologized for the confusion, I'm giving 2 stars to acknowledge her effort.

Angie is amazing. I only go to her to do my nails. If I bring an inspo pic, she can make it happen…read more Or I allow her to explore her creative thoughts. My nails never lift, are sturdy and last me a month before I have to see her again.

Worst place ever ! Told her in detail what I wanted I wanted blue with white tips. She started…read moregiving me pink with grey French tips. I even provided a picture for her. I asked for square shape and I got all different weird bulky shapes on every nail. Absolutely horrible I admit the lady was nice but her work was not!!!I've been here 3 times and every time I have been very disappointed and dissatisfied.

Had an apt for 10:30 and waited for over 30 minutes wouldn't waste time coming back they are a very…read morerude staff

I have been looking for a local nail tech for a LONG Time and I am very happy that I searched on…read moreGoogle and came across you, Naly. I absolutely love how personalized the location is because it's a one on one. I have found my happy nail place. I even booked my next appointment the end of September, something that I've never done before. But it's worth it here. Thanks Naly!

Shes the best. She has a nice private clean salon. Cheerful and really skilled. Naly listens well…read moreto what you want and she delivers!