This is the second time I have had an issue with this store.No more. The quality of work and customer service is horrible. I thought I would give them a second chance as it has been awhile since my first visit but they did not deserve a second chance!
The first visit was through a recommendation of a friend. I went to have my nails done for my wedding. At this visit they proceeded to scratch me numerous times under the nails which I tried to give them the benefit of the doubt. But then they were working on my pedicure. I explained to them what I wanted. Nothing special, white tips with a red flower off to the side of the nail. They decided instead what they wanted to do and kept painting their own design. I had them remove it three times, before finally saying to forget it completely. I was not trying to be difficult but this is what I wanted for my wedding and I didn't think it was asking too much to listen to my basic design concept. I received nothing but attitude from them for the rest of the visit.
So here we are, about 2 years later...my 15 year old daughter walked in to have her nails done. She wanted a specific idea. All black on three nails and a gold glittered nail and a dark green glittered nail. After 2 hours I walked back in to get her, as I have an infant and didn't want him breathing in the fumes. When I saw the look on my daughters face I knew something was wrong. She paid them out of her own chore money and was so excited to have her nails done. But what she got for her money was beyond horrible. Here is why...The black nails were so messy the paint ended up on her fingers and not all the nails were completely painted. The gold nail, although yes has glitter, had gaps all through it, so the nail was exposed. And finally we get to the green nail. She asked for dark and they painted bright green. When she explained to them that was not the color, they proceeded to tell her that it would be covered by the glitter... but it wasnt. After layer upon layer of glitter paint the nail was puffy and looked like silly putty. I was not going to have my daughter spend her $40 on that quality or lack there of. I went back with her and they gave me attitude as I told them to remove them and give them her money back as what was provided was horrible. Again attitude as they somewhat took off her nails. Leaving paint all over and jagged edges of the fake nails still attached to her. This is pathetic and completely unacceptable. In addition to this, she was also cut but their equipment like I was. Word to the wise .DO NOT GO HERE. Horrible work and horrible people skills. I have no problem paying for quality, but after two hours and getting crap is not acceptable. Stay AWAY. read more