I would give zero stars if I could... Hands down the worst manicure I've ever gotten. I called and made an appointment for two gel manicures, and a manicure/pedicure for my mom. The boy who helped us was very nice but everything else was a very poor experience. Our appointment was at 4:30, we sat down at about 4:45. I didn't mind the wait because it was busy, but nobody even touched my nails until at least 5:15. When they did, they kept repeating how my nails are so weak and the manicurist kept shaking her head. I acknowledged that they were weak and kind of laughed it off and she kept repeating herself and looking at me as if she wanted an explanation... I also told them that one of my nails was broken so please be careful. She was very rough with it and again, acted as if it was a huge inconvenience to her. Hello... Isn't this a nail salon? I'm sure they deal with these things daily. My friend, who had an appointment at the same time I did, didn't even get her manicure started until mine was completely done. The lady who was doing mine, kimmy, was extremely rushed and kept going back and forth between clients. She didn't file my nails at all, they were extremely rough and when I asked her to file them she was irritated but kept saying "I'm happy to do it I'm happy". She also didn't do a top coat on my gel manicure, except on the nail that she put acrylic glue on AFTER the color to fix the break. When I asked her to put the top coat on because I wanted my $37 manicure to last, she argued with me and said she already did but she was "happy to do it". When she finally finished, around 6:15, she said "you happy now?" No, not really because our manicure took almost 2 hours and it was terrible quality. The total time I spent sitting and waiting for someone to help me was probably an hour and a half out of the two hours we were there. I understand that they were busy, but they need to take in to account the reduced quality of their work by accepting too many clients at once. Everyone in there was waiting a ridiculous time, because there were limited manicurists. my mom got a manicure and pedicure. Her pedicure color was a light blue, so my mom asked for an extra coat to make it a bit darker, and they somehow lost the color she used in the few minutes between her manicure and pedicure??? For my moms manicure, she didn't want any color because she works with her hands a lot, so she asked just to have them filed and buffed (included in the manicure) and they for some reason charged her extra for the buff on her nails? Also, none of the nail equipment was wrapped, which leads me to believe it wasn't sterile. The "hot" towels (actually barely warm) smelled like mildew and like they had been reused. Very dirty and unsanitary practice. This review would have been much nicer if it wasn't for Kimmy's terrible and condescending attitude. Everyone else working there seemed very nice. This place is WAY overpriced and the quality is terrible. Save yourself time and money and go somewhere else. read more