I have been going to Gem Nail Salon for about 4 years. They have always been consistent, quality and a quiet environment to get nails done. I love the gel manicure fill-it allows you to fill your gel manicure vs getting the acetone/foil treatment every two weeks they just fill. Much better results and way faster This spot is also ‍ ‍ LGBTQ+ friendly. I even got a femme-icur. Again this is a quiet spot which I appreciate-but they are always open to different nail ideas and pass no judgment. read more

Gem Nail Spa - This is the first gel and then the other picture in the third fill - Nail Salons Near Me - Windsor, California

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DO NOT RECOMMEND THIS PLACE! The service deserves zero star! The guy who worked on my nails to do a gel nail was rude, non-communicative, and did an awful job! I did my nail two days ago but when you look at the nails you see a gap between the cuticles and the gel color. it's like I did my nail two weeks ago and the nails have grown out. One more thing, the station was dirty and NOT clean as you expect for a nail salon! read more

Cindy always goes all out for her clients! She will absolutely make sure that you leave happy. The salon is beautiful and comfortable. She executed my vision beautifully. Wouldn't go anywhere else read more

Gem Nail Spa - Nail Salons Near Me - Windsor, California

Gem Nail Salon is cute and upscale, creating a lovely atmosphere. My friend received a fabulous manicure from Kathy, who was attentive and skilled. Meanwhile, I indulged in a wonderful foot massage by Cindy which left me feeling completely relaxed. They have several stations and provide quick friendly service. I was impressed by the overall atmosphere and vibe. Note: Perfect for a group pampering day. read more

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They did a really good job. Went in for 2 gel pedicures and they really took their time. Cleaned my nails, did a scrub, then a lotion rub with a hotel towel before giving me my gel polish. Love the color options, very clean and great job. read more

I went here with family and this is a place she goes regularly. They welcomed her and me and were ready for us. We had appointments and they helped us right away. My nail technician was very meticulous and did a great job. My only complaint is she never checked on me once she sat me at the dryer. After 15 minutes I asked if I was done and she said yes. The place looked cute, had tons of nail colors to choose from. It was neat and clean. I'd go back next time I'm in town. read more

Gem Nail Spa - Regular mani... - Nail Salons Near Me - Windsor, California

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Absolutely love it here! From the staff, to the quality of work and cleanliness, everything about this salon is top tier. Ask for Jackie and Anne! read more

Gem Nail Spa - Nail Salons Near Me - Windsor, California

I went here between appointments with my nail tech as she was booked and I needed my nails filled. Everyone is very nice and welcoming. I would say I wouldn't recommend this business to anyone else because they gave me the worst rings of fire. I noticed this after getting a new set by my regular nail tech. The nails themselves were cute, but my nail was crying for help once they came off. There was an obvious dent where my new nail growth was growing in in comparison to the nail that had been filed from this business. read more

This is my 2nd time getting my Nails done here. I am obsessed with them. I forgot the lady name who did them but she was in table 8. She did an amazing job. I have had these nails done since July 21st or 22nd. I will be going back for the 3rd time for a refill read more

Gem Nail Spa - Love the work - Nail Salons Near Me - Windsor, California

I guess appointments don't matter .. we had 130 manicures made the week prior and 1:50 and only one of us is getting a manicure. The owner begins manicure on a very young child instead of attending to me. When someone came to do my nails, my friend was almost done. We had requested for specific service but owner no longer "was able to do service" she said she could do prior. After saying i was going to pass on my service - the owner called a woman over to start my manicure the woman who began trimming my nails was unsure and having difficulty cutting the first nail. So I pulled away and again said never mind. The owner was not happy- but still doing service on a child and speaking her language angrily to the woman doing my service. My friend - an elderly woman - did not get her cuticles done, did not get lotion on her hands and arms, did not get a massage or warm towels. Was this because they overbooked? Because I refused my service 35 mins later? When I tried to talk to owner- instead of a simple apology she was argumentative and hostile. She gave excuses for several of my concerns - mostly spinning on me. Interesting when I posted on my personal Facebook nearly a dozen locals also said horrible experiences there as well. Won't be back read more

This is my first time at this Gem Nail and Jackie did my acrylics, my nails came out PERFECT. She was so thorough and detailed. 10/10 would recommend this nail salon and seeing Jackie!!! read more

Gem Nail Spa - Nail Salons Near Me - Windsor, California

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Great customer service, their work is phenomenal. I was having a hard time finding the perfect spot to get my nails done because my old wasn't cutting it anymore but this place has been on point each I been there. They are always busy although I have not had a problem getting an appointment at the last minute. I highly recommend this place and is in a great location. Anyone there will treat you like royalty read more

Gem Nail Spa - The little one want her nails done - Nail Salons Near Me - Windsor, California

I've been coming to Gem Nail Spa for a while and I always leave with amazing nails. I've always had a great experience and all the ladies in the spa are so nice and welcoming. I've always done my nails with Su, she is just amazing at what she does and I always leave her chair feeling happy with my nails. She never rushes her work and really takes her time you her your nails looking exactly how toy want them! read more

Gem Nail Spa - nails done by Su - Nail Salons Near Me - Windsor, California

Never disappoint always satisfied whenever I need a little self-care treatment. Can always count on them for a good set of nails. Gem nails has a great friendly staff whom each are very detailed and thorough with their work. Overall great place to get your nails done ! read more

Gem Nail Spa - Nail Salons Near Me - Windsor, California

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I've been looking for a good place in town that doesn't disappoint and a good gel polish that doesn't chip. I have finally found a place that I like and can always fit me in when it's last min. Su always does an amazing job on my nails and kills it with the art! Okay, so, I've seen so many different reviews some good and some bad. I really don't mind if my nail tech doesn't talk to me at all because that doesn't bother me. I actually go to the salon to relax and if they talk to me cool and if not cool. I've never had a bad interaction with any of the staff at all and no one has been rude to me. Sometimes I have to wait to be seen and I honestly don't mind but I do make an appointment and have never just walked in and expected to be seen right away. Sometimes it does feel rushed when I have gone on a busy day but I don't make a big deal of it and will let them know if I have an issue. All in all they have been a great place to me and I appreciate all the staff and do recommend Gem nail to my family and friends. I also like that I can get my browser waxed there too! read more

Gem Nail Spa - Amazing nail and design by Su. - Nail Salons Near Me - Windsor, California

I'm always searching for places to go do my nails and when my friend referred Gem Nail Spa, I felt it in my soul that this was going to be my go to spot ‍ Everywhere else that I've been to was either too busy or booked. They couldn't shape my nails right, got me lookin' like that guy in the movie Wolverine... a lot of times they'd rush through my appointment leaving my nails lookin' crustier than before, or the quality was horrible & my nails would chip. But I've been coming here since May and the ppl who do my nails, NEVERRRR miss. Look at the pictures and tell me if you disagree. Anyways, I always call in to book an appointment within a day or two. They're very flexible and accommodating. I remember having to reschedule from my Saturday 3:30 pm appointment to 5 pm (keep in mind they close at 6 pm on the weekends) and they did it for me I always ask for Sue or Jackie. Both of them are AMAZING at what they do. They pay attention to the little details and never rush. They check in throughout the process to see if you're satisfied and if not they'll fix it without hesitation. There was a day they had Jennie do my toenails (when Sue wasn't available) & her pedicure work is AMAZING & spot on too. From my experience I've always left this place feeling boujee and cute. You might not have the same experience as me but it doesn't hurt to give it a try. read more

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Super great attention to detail, great quality, great customer service and care. Overall an amazing time at gem nails! Very pretty work. Thank you read more

Gem Nail Spa - Amazing nails done at Gem nails! Thank you - Nail Salons Near Me - Windsor, California

Did a great job on my nails, very nice and welcoming. Gave them a design and she made sure to reference to the photo consistently to ensure it matched. read more

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i got a terrible pedicure over at palm nails spa in windsor - they cut all my nails unevenly, slanted, crooked, and the lengths of each toe nail was inconsistent. the paint looked scratched and unevenly done. some toe nails were painted more than others with lots of coats of nail polish. when i showed up to gem nails, they could instantly see how terribly my nails were done. they ended up fixing the bad job that the other spa did. i love this nail spa. the service is great and they nail techs are detail oriented. i will return :)) read more

The best nail salon in Sonoma county! They always do the best nails & designs. Quality is 10/10. Su is my go to & kills it EVERYTIME! My sisters & mom have been going here for years now! I will always come here!!! They are great & talented at what they do! read more

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Best Nail Salon in Windsor! Super kind & can get you in asap! I always recommend Su or Jackie. I personally love going with Jackie. She is kind, gentle & listens to my needs! Always impressed with her work! My sister goes with Su and she also never disappoints! We love coming here! read more

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This place was so awesome we brought our granddaughter and they were so nice to her and us. Super fast and price were good! Wife got a pedicure and manicure and was last then a hour. I highly recommend this place best to make reservations. But they do take walk-ins. And they get you in a pretty fast for a walk in. So head on down and treat yourself you deserve it! Cheers read more

Gem Nail Spa - Nail Salons Near Me - Windsor, California

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NOT a Gem. Visiting my friend in Windsor, we went to this salon but I have to say it was the worst mani pedi I have ever had. My esthetician was very unfriendly and gave me the worst massage by rushing through it. It very perfunctory and was far from a relaxing massage that I have had at other salons. He also didn't seem to understand me when I had one simple request. Twice I had to pull my hand away when he started to do a part of the manicure that I don't do soaking my hand and cutting my cuticles. I feel badly leaving this review as it was a place my friend recommended but I really think that the level of service was sub par and people would receive better service going elsewhere and that the owners of this place should review the service they provide and improve upon it. read more

If I could put - stars I would I'm new to the area and came here before when visiting and service was ok not great but I needed a simple design the lady at the front desk was very rude and just looked at me like I was trash racist if you ask me if you are not white don't come here ridiculous!!!!!!! read more

Gem Nail Spa - Nail Salons Near Me - Windsor, California

Don't come here if you are looking for quality service and a relaxing experience. The atmosphere in the salon is disorganized and chaotic, and all they want is to have customers in and out with zero concern for the quality of their job. The nail color on the sample palette didn't match the actual color (it turned out it showed gel polish instead of regular polish) and when I asked for a different color the owner didn't try to help me find the right color, but suggested I go to a different salon next time. Obviously, customer satisfaction is not their priority. If you respect yourself, settle only on the best, and don't like feeling like an item on an assembly line, listen to the owner's advice and go to another nail salon. read more

Another great experience! The owner is such a sweetheart, and very accommodating. I got a fill in and a pedicure, both great. Pedicure was so relaxing. I recommend 100% to anyone looking for a consistently good quality salon! read more

Gem Nail Spa - Fill in - Nail Salons Near Me - Windsor, California

I love coming here to unwind and catch up with my girlfriend. They are truly the best at nails. Cindy does my nails perfect every time and I love Vivi's pedicure treatment. The massage and paraffin wax is incredible for my feet. Love how my nails never chip and stay shiny for weeks! So many gel color choices to choose from. Most importantly they always make sure health measures are in place. New covers are on pedi bowls, shields up, and masks always worn. I always look forward to coming here! Happy to find my new fav nail salon thanks to my girl. read more

An extremely rude owner and my nails chipped within a day. When I was checking out and trying to pay with a card she put her hands in my wallet to grab the cash in it. She insisted they didn't take credit cards except that's how my friends paid for theirs. The entire experience was filled with poor customer service and I ended up needing to go to another nail salon to get my nails fixed. read more

Maybe something shifted, as earlier reviews are so positive. However, this was not my experience. I called in advance for 3 pedicures and was told to come in a little over an hour. So we weren't just walk-in's. However, we waited over 10 minutes when we arrived, were rushed through our services and had zero contact with the staff. It was a cold and unwelcoming environment. And, they didn't even know how to create a shiny buff. I had to ask for it... otherwise I would have left with dull nails. read more

Two more amazing sets done by Tom! Pink set was done today, red was the pervious set. I always leave so happy with my nails, absolutely the best every time read more

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I'm not a fan of this salon. I feel like they are talking about you the entire time in their language. The lady that did my nails didn't seam to want to and she put far too much chemicals on my feet, which are quite honestly still burning me. She was barely wanting to touch my feet, making faces, rolling her eyes and for me it was an awful and humiliating experience. She also burned me several times once with water in the foot bath, the second with paraffin wax and the third with hot towels. She did not ask me if something was too hot she just subjected me which caused burns. On my way out the owner reprimanded me telling me that i needed to come more often but I just had my nails done 4 weeks ago. I wear sandals so they just had some callouses and dirt. I tipped her $20 on top of the cost of the pedicure but my family unfortunately won't be back. I just cannot subject myself to that treatment again. I appreciate the hard work but I really do not appreciate how I was treated, especially the technical parts such and burning me and using too much chemicals. read more

My daughter's first gel manicure and it turned out great. They shaped the nails as she wanted and they have held up for over a week with no chips playing basketball every night! read more

Gem Spa is one of my favorites! The atmosphere is nice and relaxing. The spa is clean. The technicians do a great job.

I am working as a dirty sweaty summer camp counselor! It's fun but 12 hour days in the heat, dirt, river, and rocks while wearing sport sandals all day, doesn't do any favors for my feet. Got a random suggestion to try this place on my day off and it was restorative! Good hot soak, good rough scrub, good pressure massage! I don't even care how my toes look. But they look great! Great spot! read more

After years in NorCal, I have finally found my nail salon! I have been coming here for about a year after going to several other places where I was never very happy with the outcome or service. They always listen well and every person has provided quality results, but especially Cindy . I'm a terrible planner when it comes to my nails but the manage to get me in whenever requested. My 6 yo daughter loves it here, too. We will be loyal customers here for as long as we are around! read more

Gem Nail Spa - Fresh Manicure - Nail Salons Near Me - Windsor, California

This the best nail salon I've ever been too. They are always so kind, respectful, and pay attention to every detail. I've gone twice and they've been perfect both times. Clean and comfortable. Thank you for the great service! read more

Gem Nail Spa - My best friend had a beautiful job done too - Nail Salons Near Me - Windsor, California

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This is my place. They do a great job!! Services include: nails, pedicure, hair styling/cuts, eye lash extensions, and waxing. They'll do the dip manicure, gel, regular, acrylic - you name it. I'm so glad I found this place, it's clean, they are always accommodating, very friendly and priced well. They have several chairs for nails and also for pedicures so they can work on several people at once. I get the dip on my nails and it's $40 for that and a manicure. The dip is pretty and clean and lasts three weeks! They have tons of colors to choose from. read more

Gem Nail Spa - Nail Salons Near Me - Windsor, California

Went here today for the first time and it was a very nice experience. Cindy took care of me and did my hard gel manicure. Not only was she gentle on my nails, but they turned out beautiful! She also took her time which made me feel more relaxed. Will definitely be returning here. Thank you Cindy! read more

Gem Nail Spa - Nail Salons Near Me - Windsor, California

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My sister and I decided to check the salon out since they opened 3 months ago. She got a gel manicure with two designs and I got a pedicure. Both were good so I came back the following day to get a gel manicure. A younger woman did my manicure and was incredibly rough with my hand, despite me pulling my index finger back several times to keep my injured knuckle away from her rough massages. She seemed to get the hint and left that one finger alone until she had a hot rag and practically scrubbed the scab off my knuckle. That being said, she left nail polish around my nails and she took action at removing her mistakes herself but missed an area under my thumb. I pointed it out after for her to remove and she ended up just cutting the nail polish and skin off with her tool. Thankfully, the area around the tips of my nails are fairly callused from frequent manicures so it wasn't painful. At payment, she charged me 33$ for a gel manicure. I told her that just the day before, an older woman, maybe the owner?, had charged my sister 33$ for a gel manicure with 2 designs and told her that the 3$ were for the designs. I had been charged 30$ for my pedicure. If a gel manicure was 33$, I wouldn't have cared it was just inconsistent with what my sister had been charged the day before. When I told her this she said "some people wrong" It's unfortunate because this is not the best way to start a business. read more

i have been coming to Gem since they first opened. What an amazing lovely couple that owns the salon. Since day 1 they have been so accommodating and professional. They use the best quality products and my nails last about 1 month , and pedicures even longer. I love that they keep their appointments and get me right in. I also love that I can get mani pedi and waxing all done in 1 place quick and easy safe clean and professional. I just got back from a week of camping and my feet were in bad shape and so dirt. Holly hooked me up and even gave me this beautiful flower. I highly encourage you to try Gem if your looking for a nice place with kind professionals read more

Gem Nail Spa - Nail Salons Near Me - Windsor, California

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