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    Gem Nail Spa

    3.8 (92 reviews)
    Closed 9:30 am - 7:00 pm

    Services - Gem Nail Spa

    Bridal hair services

    Blowout

    Chemical treatment

    27 More Services

    Color only

    Haircut

    Cut and color

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

    Hair extension removal

    Hair extension services

    Hair styling

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Bikini wax

    Waxing

    Gem Nail Spa Photos

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    Recommended Reviews - Gem Nail Spa

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    Reviews With Photos

    Chandelier.
    Elizabeth S.

    Gem Nail Salon is cute and upscale, creating a lovely atmosphere. My friend received a fabulous manicure from Kathy, who was attentive and skilled. Meanwhile, I indulged in a wonderful foot massage by Cindy which left me feeling completely relaxed. They have several stations and provide quick friendly service. I was impressed by the overall atmosphere and vibe. Note: Perfect for a group pampering day.

    Regular mani...
    Krystle N.

    I went here with family and this is a place she goes regularly. They welcomed her and me and were ready for us. We had appointments and they helped us right away. My nail technician was very meticulous and did a great job. My only complaint is she never checked on me once she sat me at the dryer. After 15 minutes I asked if I was done and she said yes. The place looked cute, had tons of nail colors to choose from. It was neat and clean. I'd go back next time I'm in town.

    Jeannie D.

    Absolutely love it here! From the staff, to the quality of work and cleanliness, everything about this salon is top tier. Ask for Jackie and Anne!

    Love the work

    This is my 2nd time getting my Nails done here. I am obsessed with them. I forgot the lady name who did them but she was in table 8. She did an amazing job. I have had these nails done since July 21st or 22nd. I will be going back for the 3rd time for a refill

    This is my first time at this Gem Nail and Jackie did my acrylics, my nails came out PERFECT. She was so thorough and detailed. 10/10 would recommend this nail salon and seeing Jackie!!!

    The little one want her nails done
    Oralia R.

    Great customer service, their work is phenomenal. I was having a hard time finding the perfect spot to get my nails done because my old wasn't cutting it anymore but this place has been on point each I been there. They are always busy although I have not had a problem getting an appointment at the last minute. I highly recommend this place and is in a great location. Anyone there will treat you like royalty

    nails done by Su

    I've been coming to Gem Nail Spa for a while and I always leave with amazing nails. I've always had a great experience and all the ladies in the spa are so nice and welcoming. I've always done my nails with Su, she is just amazing at what she does and I always leave her chair feeling happy with my nails. She never rushes her work and really takes her time you her your nails looking exactly how toy want them!

    Miriam I.

    Never disappoint always satisfied whenever I need a little self-care treatment. Can always count on them for a good set of nails. Gem nails has a great friendly staff whom each are very detailed and thorough with their work. Overall great place to get your nails done !

    Amazing nail and design by Su.
    Racheal A.

    I've been looking for a good place in town that doesn't disappoint and a good gel polish that doesn't chip. I have finally found a place that I like and can always fit me in when it's last min. Su always does an amazing job on my nails and kills it with the art! Okay, so, I've seen so many different reviews some good and some bad. I really don't mind if my nail tech doesn't talk to me at all because that doesn't bother me. I actually go to the salon to relax and if they talk to me cool and if not cool. I've never had a bad interaction with any of the staff at all and no one has been rude to me. Sometimes I have to wait to be seen and I honestly don't mind but I do make an appointment and have never just walked in and expected to be seen right away. Sometimes it does feel rushed when I have gone on a busy day but I don't make a big deal of it and will let them know if I have an issue. All in all they have been a great place to me and I appreciate all the staff and do recommend Gem nail to my family and friends. I also like that I can get my browser waxed there too!

    Done by Sue
    Hemily C.

    I'm always searching for places to go do my nails and when my friend referred Gem Nail Spa, I felt it in my soul that this was going to be my go to spot ‍ Everywhere else that I've been to was either too busy or booked. They couldn't shape my nails right, got me lookin' like that guy in the movie Wolverine... a lot of times they'd rush through my appointment leaving my nails lookin' crustier than before, or the quality was horrible & my nails would chip. But I've been coming here since May and the ppl who do my nails, NEVERRRR miss. Look at the pictures and tell me if you disagree. Anyways, I always call in to book an appointment within a day or two. They're very flexible and accommodating. I remember having to reschedule from my Saturday 3:30 pm appointment to 5 pm (keep in mind they close at 6 pm on the weekends) and they did it for me I always ask for Sue or Jackie. Both of them are AMAZING at what they do. They pay attention to the little details and never rush. They check in throughout the process to see if you're satisfied and if not they'll fix it without hesitation. There was a day they had Jennie do my toenails (when Sue wasn't available) & her pedicure work is AMAZING & spot on too. From my experience I've always left this place feeling boujee and cute. You might not have the same experience as me but it doesn't hurt to give it a try.

    Amazing nails done at Gem nails! Thank you

    Super great attention to detail, great quality, great customer service and care. Overall an amazing time at gem nails! Very pretty work. Thank you

    Did a great job on my nails, very nice and welcoming. Gave them a design and she made sure to reference to the photo consistently to ensure it matched.

    Nails
    Sophia V.

    The best nail salon in Sonoma county! They always do the best nails & designs. Quality is 10/10. Su is my go to & kills it EVERYTIME! My sisters & mom have been going here for years now! I will always come here!!! They are great & talented at what they do!

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    4 years ago

    Gem Spa is one of my favorites! The atmosphere is nice and relaxing. The spa is clean. The technicians do a great job.

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    Page 1 of 3

    Gem Nail Spa Reviews in Other Languages

    Ask the Community - Gem Nail Spa

    Review Highlights - Gem Nail Spa

    This is my first time at this Gem Nail and Jackie did my acrylics, my nails came out PERFECT.

    Mentioned in 7 reviews

    Read more highlights

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    Shiloh Nails & Spa

    Shiloh Nails & Spa

    4.1
    (535 reviews)
    2.0 mi
    $$$
    Available by appointment
    Committed to quality results

    I have been going to Lynn for a few months and she does an amazing job. She is focused and detailed…read moreas well as incredibly friendly. I always walk out feeling and looking great. The front desk staff is top notch as well. Thank you so much!

    I am writing this review purely based on my experience even before availing the services at Shiloh…read moreNails & Spa. Key concern - not sure why the salons/spas are now providing such abysmal customer experience. Is it coz they have too much business already and couldn't be bothered or, is it now a trend that be inhospitable and stern to the brink of rudeness, customers can choose if they like it or not. How - I was introduced to the place by Yelp during one of their Events - we played some games & got an option to try regular Mani or Pedi services. Service - Though I stay quite far, I thought to try the facial at Shiloh. I called the number given on Google, last Monday (04/20/26). The lady taking the call was rather rude and aggressive. After our conversation and on something she was to let me know, she said I "will get back to you when I can"!. I till date have not received a call back from either her or anyone else at Shiloh. This person was not aware about the type of facials but she was still trying to give half baked information, half heartedly and that too in a tone (trust me) no one would want to hear or continue speaking with if calling a salon or spa. Mostly people visit these places to relax their mind; not to add stress to themselves. This conversation proved anything but helpful or calming; quite the opposite of what one expects. Post such an experience, the next day I went ahead and booked the facial with another spa. Fast forward, I saw on Yelp the Shiloh owner having provided a phone number and email to contact directly. Instead of choosing to call up directly, I thought to leave her a short text message letting her know that I saw the number on Yelp and wanted to discuss about a recent experience. No response from the owner too. Wondering - I really would like to understand why the front desk customer service quality, responsiveness of businesses and the overall attitude is getting so dismal by the day. Why can't someone sitting at the front desk be courteous/polite even if she is not knowledgeable or doesn't care to understand the services being offered by her place of work (it's understandable if she din know about the Yelp event as it was a long time ago but that too can be responded to nicely, why react? [It was told to her to let her know how I got to know about their spa - was meant as a help; since everyone these days like to ask how anyone got to know about their business]). Basis this experience not sure if I would like to recommend the place.

    Photos
    Our lovely receptionist Erika
    Our lovely receptionist Erika
    Shiloh's
    Shiloh's
    Shiloh's team

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    Shiloh's team
    Diamond Spa

    Diamond Spa

    3.8
    (47 reviews)
    0.4 mi
    $$

    I made my reservation online, the day before. I chose the 11:30am spot for a hot stone massage,…read morebut when it confirmed with me, I saw that I had been placed at the 9 am spot. I called and asked for it to be fixed. No problem. I arrived a little early, but was ushered immediately into room 1. I asked to use the restroom first. When I came out of the restroom, I was ushered back into room one and the door was shut behind me. No instructions. I figured that I should probably change, so I started to undress. I had gotten down to my underwear when there was a quick knock at the door and the door opened. Someone announced "changing room." I originally thought she meant that she wanted me to undress in a changing room, but she actually wanted me to go to room 2. I got into room 2 and undressed. Still no instructions. There was a narrow strip of cloth, so I attempted to cover myself with it, but it was too narrow. I was still confused a little. I can't tell how long I waited because I didn't have my watch on and there was no clock in the room. The masseuse arrived and asked what I wanted today. Hot stone massage. She meant what part of my body I wanted her to concentrate on. Low back and feet. Ok. She'd do the massage first and then hot stones. Great. Medium pressure. Ok. The massage was a little too hard at first, but I spoke up and she adjusted the pressure. I could feel my back relaxing. Unfortunately, I'm ticklish on my feet and I wasn't able to handle the lighter pressure on them. But it was still a great massage. Suddenly, someone opened the door to room two and started speaking loudly to the masseuse. It was jarring since everything else was so quiet and I was mostly unclothed other than the narrow strip of cloth. No privacy with the door wide open! And speaking so loudly when I was trying to relax was ridiculous. We got to the hot stone part and the masseuse kept dropping the stones. Bang. The wall. Plop. The floor. Oops onto the table. I would have given 5 stars other than the online errors, the wide open door, the loud voices and the dropping of the stones. It was a good massage with a few minor drawbacks.

    Went in on a Sunday late afternoon told her where exactly where my pain was and just to work on…read morethat area. I don't know how many times I told her omg that hurts !!! She says it has to hurt to feel better. Well now I'm icing my back and hurts more then it did before going in can't touch my back it so so sore yes it's BRUISED

    Photos
    My entire back is in so much discomfort , the massage made it worst.
    My entire back is in so much discomfort , the massage made it worst.
    Diamond Spa
    Diamond Spa

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    Brilliance Salon

    Brilliance Salon

    4.7
    (48 reviews)
    2.0 mi
    $$

    Everyone who works here is so kind and lovely. The salon is located in a convenient mellow spot…read moresurrounded by other businesses. There are plenty of parking spots so that's never an issue. The salon itself is immaculate and stylish. There are relaxing fountains and the color scheme is serene, a nice little escape. They carry Aveda products, which are high quality. The hairstylist I would like to give particular high praise to is Vivian for boys/mens cuts. Vivian gives a very high level of attention and care to haircuts. They are consistently flawless and that is so important to boys because you can't hide anything with curling like girls can. She always greets us with a big smile and is welcoming and thoughtful. Just a joy to be around. I am so grateful for her being in this industry! Thank you to everyone at Brilliance Salon. I wish you many years of continued success.

    This review is not for the color service iitself. That was fine.; It was adequate. However, I am…read moreconcerned about how they charge for their services.. I was charged $140 for a root touch up. While this is at least $20 more than I've been charged at other Adveda salons (6 mos ago) , It is certainly their prerogative to charge that fee. The main issues are their business practices and a major discrepancy between the prices listed on their website ($80 and up for root touch up) and what they are actually charging. I brought this to their attention over the phone the day after the service, and the response I got, presumably from the owner, was that she didn't know where I was seeing that. I clearly reiterated that I was looking at their website, and that if the prices listed weren't current, they needed to be updated. I also did not receive a receipt at the time of service. I later requested it, and was told that it would be texted to me, but I never received it. I decided to write this review after reading another review from three years ago that mirrored my own experience--charged much higher than fees listed on the website with no receipt for service given. I am now feeling a bit dubious about the way they do business, and suspect that there might be different prices for the same service, for different people. I will acknowledge that I neglected to verify the fee when I made the appointment, which is something I always typically do. I also waited for a half hour past my appointment to be seen (without explanation or acknowledgment of the delay) but I have also experienced this at another local aveda salon. My appointment was almost 1 month ago, and as of today the website information remains the same.

    Photos
    Woot woo!!!pretty girl alert!!!
    Woot woo!!!pretty girl alert!!!
    Smile like you love it!!!
    Smile like you love it!!!
    Amazing!!

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    Amazing!!

    Gem Nail Spa - othersalons - Updated June 2026

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