Jacob was a complete lifesaver and the service was truly beyond expectation!! On Easter Sunday I found myself completely locked out and needing to have a rusted lockbox pried open. I called Mr. locksmith and explain the situation, was given a very prompt and reasonable quote, and was told that the locksmith would be there in about 25 to 30 minutes. When 25min had passed I received a call from Jacob letting me know that he would be just a few minutes late as he had gotten rerouted by the GPS, which was such a considerate gesture. He showed up and was friendly, professional, considerate and got right down to business. We had some unexpected issues to contend with and he was kind enough to say to me "don't worry I'm not gonna leave you out here by yourself. I will stay with you until we get this resolved." Considering that I had luggage in tow as I'd just arrived from out of state, I really appreciated that. He got the lock open and made sure that I was able to get into the apartment and was just super awesome about the whole thing. I'm delighted by the experience and would highly recommend Mr. locksmith to everyone and anyone in the area looking for this service. read more

I've never written a review on Yelp before but I feel compelled to do so today. I unfortunately had a malfunctioning door lock crop up on this beautiful Sunday afternoon. Not knowing who I could turn to, my several internet searches pointed to the same result: Mr. Locksmith DC, the only vendor with five star reviews that I could find. Jacob, possibly one of the finest technicians I've ever seen work, immediately diagnosed the situation with my lock and, with what seemed like an encyclopedic knowledge of possible solutions, identified the fastest, most effective and least costly solution to my problem. It is rare nowadays to meet someone with such expertise and obvious passion that it was actually a pleasure just to watch the master at work. First and foremost, I appreciated Jacob's professionalism and commitment to help in the future at any time with any problem, 24/7. This type of commitment to unfailing excellence is not only the hallmark of a great service provider but that of a stand up guy. Thank you again for your help! I recommended Jacob and Mr. Locksmith DC's services wholeheartedly with absolutely no reservations. read more

Let me first say that I was so pleased with my experience with Jacob that it prompted me to download the YELP app and write my first review. In short Jacob was fantastic. He was the perfect combination of prompt/quick yet thorough, an expert of his trade yet reasonably priced, and personal yet very professional. Perhaps the best praise I can give Jacob is that he made my experience (being locked out of my apartment at 1am in wet running clothes) not only painless, but I am actually glad it happened. While entering my apartment, he gave me a quick diagnostic on my current locks (totally insufficient, even for Georgetown) and offered his objective advice on an upgrade. It made total sense (and I have confirmed it on the web) and I volunteered for additional lock installation at 1:20 AM on a Wednesday! My patronage speaks for itself, and I am very grateful to have forgotten my keys before my midnight run. read more

So like where do I begin.the day had just begun and it had started off on a bad note.when I thought things couldn't get any worse,I get home and realised I had locked myself out of my room,after several failed YouTube attempts I called the locksmith,and a guy called Jacob arrived.did I mention I was stressed out And extremely frustrated,turns out Jacob is not only an outstanding proffesional in this field but the sweetest,most helpful person ever,he calmed me down,adviced that I get a key for the room,the best place to get that,he assured me over and over,ma'am,I'm here to help,I literally stood there in awe,angel sent,and he worked with me with the cost of everything.I'm a foreign national.it's seldom happens that you meet people of such heart,especially abroad.It's been forever since I experienced such customer service.Jason,you're truly a breathe of fresh air.your company is fortunate to have you. read more

We have been locked out of a desk in our office for weeks and it had become an emergency that we access it. After failed attempts by our maintenance crew and a visit from the desk installer, I called Mr. Locksmith. The same afternoon I placed the first call, I am now in the desk! Jacob was calm, kind, pleasant and thorough. He explained everything he was going to do before he did it and although he could not promise success, he said "I'm not leaving until you have access to this desk." And that he did. It took him a matter of minutes. Everyone who looked at this lock prior to Jacob's visit said they could get me in, but there would be considerable damage to what is an expensive/custom piece of furniture. Luckily, I pressed the pause button, because Jacob popped the lock with no damage at all! Worth every penny! Keep up the great work! read more

I couldn't recommend Mr. Locksmith any higher. When you call, ask for Jacob. We called several locksmith companies in the DC area asking for quotes to change locks. Mr. Locksmith was among the more competitive in pricing, but what made us decide to go with them was their responsiveness and flexibility. We called to ask when they could come, and they conformed to our schedule (and fairly last minute), not the other way around. Jacob was our locksmith and came and gave us an honest opinion on what locks needed to be changed and what would be extraneous - in other words, he didn't try to cajole us into a bunch of unnecessary expenditures. He put in a few high-quality locks, showing us all the details along the way. Best of all, he was fast - in and out in about 20 minutes. I will definitely be calling them next time I need a locksmith. read more

When I came home from vacation my brother lost the keys to my appt....why am I not surprised. I live in DuPont Circle and had no access to my appt. I sat by my door with all my luggage and sulked. I finally decided I had to call a locksmith. I found Mr Locksmith on Google and they were he closest to me. They arrived in 15 min, extremely fast. A nice man named Leo explained to me what he had to do and price quoted me asking me if this was agreeable. I decided it was. I sat there expecting to be waiting for an hour. In no time I was back in my appt. I do appreciate the fact he was friendly and sympathetic. The fact that anyone would need a locksmith to begin with means you are probably in a bad mood. I do highly recommend this service. I had a great experience with them being efficient and friendly. 5 starts for sure. read more

Professional and curious. Our business had a outdated broken lock. After years of wear and tear it finally gave in. After reading several other yelp reviews we decided to give Mr. Locksmith a try. Jacob came to our door within and hour of us calling. He was polite and knowledgeable. He showed us EXACTLY what was wrong and gave us a quote that was about two hundred dollars under what we estimated the damages to be. He tested the equipment out but when he left one our other managers had difficulty with the new lock. Jacob came back at 9pm several hours after he had left to remedy the issue so that now all of our keys worked. We had a key made from one of those kiosks and wasn't a proper fit. Jacob cleaned and reformatted the key to fit our new lock. I would HIGHLY recommend this company for all your residential or commercial needs read more

PSA: What's the worst day to get locked out of your apartment building? Thanksgiving. Once realizing what I'd done, and that my spare key was in the office which was closed given the holiday, and that my oven was on with food inside, I started to panic to say the least. I called Mr. locksmith and they sent me SAINT Jacob. He not only was there within 20 minutes, but he spent over 35 minutes using every drill he had and even brute force to get me into my place (my apt's lock was very old, and there was no option but to drill out the lock). He was not only professional, but was the calm one, assuring me we would get into my place. I highly recommend asking for Jacob if you call. And DON'T get locked out at Thanksgiving. read more

My wife called Mr. Locksmith, DC and the organization sent us Jacob. He was a blessing to us, considering what we went through. He was a breath of fresh air. His personality and positive energy eliminated some of the stress we were dealing with. The world needs more individuals like Jacob, who not only do the work and leave, but makes the his clients feel special, he went above and beyond and informed us to contact our insurance company and provided us additional ideas. I've been in the Marine Corps for 22 years and I'm retiring soon. If he was in the Marines, he would have moved up the ranks quickly and became a great Marine Corps leader. I highly recommend any Jacob to be your locksmith or your building locksmith. read more

They installed a multi-T-Iock on my front door just before the holidays of 2016 and did a fantastic job! Not only was Leo and his team professional beyond belief but his company put the best (Israeli patented locking system) on my front door. They core drilled through a three inch door to install the lock and installed a lock whose finish matched the time period of the house (1930) which is fantastic for resale of the house. The key cannot be duplicated as well which makes me feel very secure about the new lock and the security of my house. I would highly recommend them to anyone looking to secure their possessions and to get first class service from the best locksmith company in the area. Job well done! read more

Ron was amazing. We bought an old house with six exterior doors, five without deadbolts and one with an old, strangely designed deadbolt. I ordered new locks online and had tons of problems with delivery and locks that were broken when they arrived, but Ron was beyond patient. He was extremely helpful and creative in installing locks in a variety of doors, some all wood, some partially metal, some with windows, all with very old frames. He ended up having to come out to the house three separate times, but he refused to take more than the original, very reasonable estimate. Now that we are safely settled in the new house, we will definitely be relying on Mr Locksmith for all our lock-related needs. read more

Total scam. I explained that my car keys may be locked inside of my car, so I needed someone to open the door and possibly make a new key. I was told it was $220 plus a $29 service charge. The tech gets here and suddenly it's $180 to open the door and $220 for a key. Long story short, I called a AAA contracted company who opened my door for $85, and talked this company down to $180 for a new key to be made. I called my dealership to see how much it would be to have a spare key made and they said $30-$40. This guy tried to charge me $100 for an extra key. Stay away from this place unless you enjoy paying $100 more than you should and waiting 30+ minutes later than they say they will arrive. read more

Lee did a fantastic job helping me out of a difficult situation! When I called Mr. Locksmith, I thought the deadbolt on my door was gone for good. Lee arrived and helped me figure out that it was a much simpler issue and fixed the whole thing without damage to the frame, door, or even to the lock. Anybody else would have probably tried cutting out the good lock rather than assess the situation. I was only charged for the cost of entry which was a huge savings compared to all of the other locksmiths I got quotes from. From start to finish he managed the whole thing in less than half an hour. I'll definitely be calling Lee again if I'm ever locked out of anything. read more

I lost my keys on a bus trip to Atlantic City and had to call Mr. Locksmith DC to replace my key fob to my vehicle that I was locked out of. After talking to Ms. Gale and her Husband Jon, they provided me with the most exceptional service and I'm so glad that I called them to provide services for me. They have helped me with more than I could have imagine to be provided to me. I thank them for going above and beyond what they were required to do. If you ever need a Locksmith I will recommend that you give them a call if you want professionalism and efficient work done in a timely manner. I truly appreciate this kind of service, and I am truly thankful. read more

I just purchased a home and needed the doors re-keyed and new deadbolts put in 4 different doors. The doors did not have deadbolts already. Lee came out and did not only the doors, but also fixed the garage door lock which had a painted over keyhole since it hadn't been used in a long time. Lee also recommended different setups for the deadbolts due to the door windows being close to the handles to increase security. The whole experience was great and I'd recommend Mr. Locksmith and Lee to anyone needing a fantastic locksmith. Thanks Lee and Mr. Locksmith! I appreciate the professional manner in which you handled my needs and your expertise. read more

I managed to lock myself out on Sunday night and Jacob saved me! Not only did he respond quickly and get me back in the house on a cold night, but he changed out six other locks that night when I inquired about changing the locks due to my recent move-in. What started out as a real pain turns into a blessing as Jacob completed work I had been meaning to do for several months At 11 pm on a Sunday night and for a very very reasonable price!!! Jacob even returned the next day for free to swap out one of the locks so that all the locks would be the same color. I didn't care but he insisted on perfection. What a great service. Highly recommend! read more

I called Mr. Locksmith (202.630.4979) to have a broken deadbolt replaced and Liran (the locksmith) was INCREDIBLE! He was extremely responsive, very friendly and professional, showed up exactly when he said he would, was prepared, very efficient, explained the problem and what he was doing to address it, and charged such a fair price ($169.00). I was so impressed that I copied his card and shared it with all of my friends and neighbors. Liran at Mr. Locksmith was (is) simply the best!!!!! I just cannot say enough about how fantastic he was on a day when other locksmiths may have taken advantage of the situation. Thank you, Liran!!!! read more

Overall, I had a very good experience dealing with Jacob and Mr. Locksmith. They first came to my condo for an issue with a deadbolt, which was fixed promptly. In fact, Jacob arrived within 30min and the whole thing was done smoothly. Then, as an issue appeared, Jacob very quick contacted me and came back to fix the issue. I actually had to recontact Jacob for another lock that locked my sister out while I was out of the country. The lock in the handle needed to be replaced, and he came quickly, with a fair price, and everything worked. I really hope I don't have any more locksmith needs, but if I do, I know who I'll call! read more