I had 9 doors that needed attention; a mish-mash of old lock cores I inherited from the previous…read moreowner (one with no key), new locks on custom-made security storm doors and new locks on factory replacement interior doors and storms. Udi was able to give me a rough quote over the phone and was able to come out the very next day to do the work. However, due to the complexity of the job and the materials needed, the price ended up being MUCH higher than the original rough estimate. Still, I was very pleased with the work. Udi kept in touch about his arrival time which was only slightly outside of the time window I had been given. He stayed until the job was complete - almost to 9pm. He counseled me against replacing the double-cylinder deadbolts (providing for safe egress during a fire or other emergency). He provided 6 duplicate keys even without me asking. This was a good contractor experience because of the ease and speed of scheduling and the diligence with which Udi approached the job. The price was breath-taking, but I can't complain about the work.

Would definitely recommend. Avi was professional, efficient and communication was fast and service…read morewas excellent. He came and fixed all 3 of our locks right away. He went above and beyond what we needed and I couldn't be happier with their company. We feel very secure with the new locks.

Dani is wonderful to work with. We have now used him to change the locks in our home on multiple…read moreoccasions and on each he has handled the work quickly and professionally. He is very communicative and has always been a pleasure to work with!

I hired Dani to install a new fingerprint smart lock on the front door of my historic home. Because…read morethe door is very old, the installation was a little more complicated than usual, but Dani handled it quickly and professionally. He was very kind and took the time to make sure everything was properly aligned and working perfectly before he left. His price was also very fair--one of the lowest quotes I received--while the quality of his work was superior. I would absolutely recommend him!

In a total bind yet again, I turned to my fellow Yelpers to find someone to change my locks--again!…read moreThe reviews led me to make the call. While a direct quote wasn't provided over the phone, I was given a clear price upon arrival. That said, after my request, I was serviced within an hour. The technician was respectful, and courteous, and recommended the best lock for my door at a great price! I highly recommend them and would absolutely contact them again if needed.

Requested a quote for the installation of self-closing door hinges as required by Fire Marshall in…read moremy apartment building. Within minutes Hai responded and asked me the dimensions of the door, the hinges, etc and provided a reasonable that was below other lock and key services. The next day he came over and installed the hinges in less than 30 minutes. Hai was courteous, professional and very nice. I will definitely use their services again!

My husband locked himself out of the house while I was out of town so I turned to Yelp to find a…read morelocksmith. Fast Locksmith was one of the first to respond to my emails and they did it INSTANTANEOUSLY. We were luckily able to get someone we know to bring a key over, but I was really impressed by the fast response, affordable pricing (truly the best quote I received out of several businesses), and knowledgable/eager to please attitude. I would not hesitate to reach out to them first the next time we have an issue.

Technician was prompt and knowledgeable of the lock. Actually gave me a few tips for set-up, which…read moreI found very helpful.

I cannot say enough amazing things about this company. From value, quality, speed, and professional…read morelevel of service, it's hands down the best locksmith we've ever worked with. We were in an urgent situation tonight and needed someone asap, he was incredibly quick, knowledgeable, and respectful. The incredible bonus was that they were far more reasonable in price than others. even for the emergency. He even took off his shoes upon entering the house without us having to ask! Our family is grateful for their prompt and professional service. We will definitely use KOP Locksmith again!

Our locksmith came on a Sunday and figured out how to jimmy open our door that we'd tried for half…read morean hour to jimmy open ourselves, using all our tools. The price was reasonable and similar to what I paid years ago, even though everything else has gone up. While here, I mentioned my charity work, and he left asking me to donate his entire fee to the charity! Amazing.

Mike came to my home. Gave me terrific feedback on what my choices were for locks. I am a first…read moretime condominium buyer and Mike helped me with what should be changed. I appreciate his prompt service, professionalism and pricing. You won't be disappointed. He is 5 star. Thanks.

Their customer service nosedived its simple. I was their loyal customer for over 15 years and no…read moremore! They did a poor job on replacing my sliding door lock and cause security issues. Called in to request to look at it. Won't come in till a week later. A week??! House can't be locked up?? Called a competitor and got it done on the same day. I was told by the competitor that the lock quality was so poorly set up. Good riddance.

I called about 5 locksmiths in DC, this was the only one that was professional when answering their…read morephone and didn't give me a dumb DC attitude, the guy that came was quick, got the job done and charged what he said he was going to charge. Will be the company I continue to do future business with.

Not a good experience with this tech. Called twice asked for picture and said he won't waste his…read moretime to provide a quote. Not a good attitude to deal with. Go somewhere else

The locksmith sent to warehouse by Moe today was an expert in fast talking hard sell. My wife told…read morethe dispatcher there was no hurry but the locksmith showed up immediately and we were charged emergency rates. She asked for re-keying and he replaced locks instead. I told hin to change the pins in the existing lock and he did not. He changed the outside cylinder so that the back door two cylinders and the front door outside cylinder had the same key . He spent one hour and we were charged almost $900. However, he did meet our basic requirement: to defeat any one who had made an copy of our door keys and tried subsequently to enter the house.

UPDATE - let me add Customer Oriented to the PROS side of this review. Moe's reached out to me to…read moreapologize and acknowledge a mischarge for the bedroom doorknob and refunded the entire $195 labor for that part of the job. Also, they're replacing the two rugs affected by debris (normally a drop cloth is used). As a result, I'm updating the rating to 4 stars. CONS - Sticker shock for labor $1135; no clean-up of metal or wood shards, chunks; late arrival. $95 service call fee in addition to flat rate fees for work: $350 install bedroom deadbolt + another $195 to replace its knob ($545); $195 each to replace deadbolt/handle sets on front & patio doors; $100 each to replace knobs on 1 closet & mudroom door. Labor $1135+ $95 fee. Arrived 9:50 for 9am appointment. He was unable to rekey mudroom lock without a key so I had to buy a lock on the spot $50. The bedroom deadbolt I'd bought had a problem so I needed to buy a set $100 + the extra $195 labor. I felt a great deal of confusion regarding several problems with fit that he had to overcome. The replacement lock/handle sets I provided were new Schlages to replace old Schlages but the doors are old ?? One of the fit problems required a 45 minute trip back to his shop. 3 hours of labor became 4.5 hours - 9am-1:40pm vs. 9:50-10:40; 11:30-1:40pm. I was dismayed when I discovered the mess of metal shards by the patio door - we have a dog & I run around barefoot. Ditto the wood chunks. I can't think of the last time I had a repairman in who didn't clean up his work area. PROS - Most of the labor was verbally defined once he arrived & before the work began. I should have asked about pricing when making the appointment or taken advantage of the free estimate advertised. I based my trust on Yelp reviews that mentioned fair/competitive prices. (I'm not usually so trusting.) I could have stopped right then - gotten the free written estimate & followed up with quotes from other locksmiths to determine if these labor rates were competitive. The finished work looks good & performs well. The locksmith was professional, polite and tried to explain what issues he was facing.

Locksmith custom cut a key that I had only one copy. He recognized that the blank needed to be made…read morethinner. The key produced worked very well

Easy to communicate with and did high quality work for a unique job (affixing a lock to a communal…read morerefrigerator).

Truly an excellent job at a fair price. Changed the locks up as requested, then went out of the way…read moreto fix the door. Had me test every lock and key myself, gave great advice.

Quick service quick response respectful to the owner of the apartment, followed up as promised,…read morereasonably priced would use them again .