I selected 5 Points two years ago for a large home project that included inside and outside work…read more I was very satisfied. He and his team did an excellent job. I am happy to say again that I am very satisfied with his work on this latest task. This project was minor in comparison as it was just a 'Make Ready' between tenants which included touch-up, maintenance and clean-up to the home. Jay is very customer focused and always ready to go the extra mile. I highly recommend him and will continue to call on him first in the future. If you have any questions, I am more than happy to talk. I can be reached at 714-900-1788. Sincerely, Lu Jackson III

Great company to work with! Very nice workers! Willing to work around my schedule and still got the…read morejob done in a timely manor! Also willing to come back out ASAP for a few touch ups I noticed. Will hire again !

I would say I have pretty high standards and JP and his team exceeded them all. I had already…read morereceived a quote from a competitor and while Perfect Carpet Care was more competitive on pricing, it was JP's transparency and lack of scare tactics that won our business. Throughout the entire process JP helped explain, educate and answer every question we had. He was a delight to work with and we appreciated that he always showed up when he said he would and was super responsive throughout the entire process. Timothy did a great job with the repairs and we would definitely use them again. Highly recommend!

Quick call back to provide a quote and schedule service. Great experience over the phoneread more

Such a fantastic company service. I am a returning customer because the work this crew does is…read moreamazing! Matt was able to send his crew out in a timely manner. Customer service was very professional. I appreciate Yadira, and how she was kind and thorough. She did a wonderful job cleaning each bathroom with attention to detail. Even my toilet paper was turned into a cute little decorative sighting. I love my clean oven-mind you I have never cleaned it before. She made it like new! My laundry is all done and folded- I can't tell you the last time when ALL my clothes were cleaned and put away. She loved on my dog and was just super sweet. I will be requesting her services in the future. Thank you Pristine Cleaning of Austin for another job well done.

What an amazing company and fantastic service!!! Jessica contacted me as soon as I booked my…read moreappointment and followed up with me the day of cleaning to ensure everything was going smoothly. Angela and her team did AN AMAZING job of cleaning my house. I will definitely use them again and highly recommend them! They are extremely professional, courteous and worth waaay more than they charge!

I hired Kyle Roberts for a project to add a bathroom and closet to my modest 1000sq ft east side…read morecottage. The project was estimated to take four months for a budget of $140k. Instead, the project took over a year and was $60k over budget. Some of this was due to unforeseen circumstances (like unexpected electrical rewiring to fix existing issues). Most of this, however, was due to Kyle being unresponsive to both myself as the homeowner and his contractors who told me time and time again that they were unable to reach Kyle for time-sensitive decisions and instructions. Additionally, when his team made mistakes (which they did frequently due to a lack of supervision or the wrong plans on set or a litany of other reasons), Kyle charged me for the time and materials required to redo the work. Not only was the project poorly managed and way over budget and timeline, the quality of the work was so poor that I am still dealing with broken plumbing, electrical, and carpentry issues that continue to cost me thousands of dollars to repair. All the faucets leak. The doors don't close properly. The floor is so unlevel (despite being an addition) that furniture doesn't fit properly. The HVAC vent in my son's room was covered up so there's no airflow coming into the bedroom. After a plumbing emergency the weekend I moved back in during which raw sewage came up through my new shower because his team had left the test plug in (!!!), Kyle was nowhere to be found. He didn't respond to calls, emails, texts, or messages in WhatsApp and Signal, and I ended up being on the hook for the nearly $3k plumbing bill to repair his team's mistake. Once I finally heard back from him on Monday, he and I agreed to part ways and terminate the relationship. I clearly laid out for him the conditions of the termination in writing, and he accepted. I have not heard from him again and, true to my word, have contracted directly with professionals that are repairing his team's work at my expense. Now I am receiving Intent to Lien notices from the subcontractors that he neglected to pay for work he contracted with them directly. He and I did not have a contract, and there are no grounds under which I am responsible for these payments. Kyle created pull requests for work completed, and I paid them same day. Every single time. Apparently, KYLE HAS NOT PAID HIS SUBS and they are now coming after me. Fortunately, I have documentation dating back to the beginning of the project that demonstrates Kyle's negligence as a General Contractor, as well as the documentation from all of the professionals I've had to contract since we terminated the relationship that are willing to go on record to describe the egregious mistakes and lack of craftsmanship in everything from the framing to the plumbing to the finish out, so I'm hopeful that I will not continue to be held responsible for Kyle's lack of attention and oversight.

I can't recommend these guys enough! We recently did a master bedroom and master bathroom addition…read moreand chose Olive and Kyle as our General Contractor. It was our first home renovation, and Kyle was extremely patient in walking us through what to expect both in terms of cost and timeline. Kyle and his crew finished the job on time and, unless we authorized him to spend more on certain materials, finished the job at budget. We were very impressed with the quality and speed of the work. Not only that, but on a personal level Kyle is a very kind and easy to work with person, and is always willing to go through extra mile to ensure his clients are 100% satisfied. Thank you Olive and Kyle!

I recently used Enviromaids for a move out of an apartment and they did an amazing job!…read more No surface, corner or nook or cranny was left untouched. The place was sparkling and smelled so clean when they were done. I will definitely be using them again and recommending them to anyone who needs a good cleaning!!

I had such an amazing experience. I was out of town while they cleaned my place, and coming home to…read moreeverything spotless was honestly the best feeling. Every surface was sparkling, things were organized, and it felt like walking into a fresh new home. I've tried several cleaning services before, but no one has paid attention to the details the way they do. They clearly take pride in their work -- the little things were done right, and nothing was overlooked. Reliable, thorough, and truly top-notch. I'm so grateful I found them and will absolutely keep using them. Highly recommen

I have been using Let Kelly's cleaning services for years - I tried a different service for a bit…read morebecause of convenience (they had a contract with my complex) and it just wasn't the same. I came back to Let Kelly and can't explain why i ever chose to move away. The cleaners are so kind and friendly, adore my dog who has come to adore them, and treat my place and belongings with the same care and pride that I do. They come monthly and it is always spotless when they leave - they are always consistent and thorough. I can't recommend them enough, book your cleaning ASAP! I promise you won't be disappointed!

I did not expect this, however Let Kelly has refunded one hour of the cost to me. I've improved my…read morerating because it has addressed the cost to me for the communication issues.

Rafael did an amazing job of cleaning my condo. It was above and beyond what I expected. I am very…read morepleased. I highly recommend this company!

We hired this cleaning company because we urgently needed our house cleaned for rental showings…read more They offered same-day availability, which was the main reason we chose them. They charged us $300 for a 1,509 sq ft house -- despite the fact that the home had brand-new blinds, brand-new flooring in all three bedrooms, and no refrigerator to clean. This was absolutely not a discounted or bargain price. Before hiring them, they specifically promised they would come back and address anything my realtor found unsatisfactory after the cleaning. Based on that promise, I paid them in full immediately after the service. A few days later, my realtor inspected the property and found the cleaning quality extremely poor. She provided them with a detailed list of areas that were still dirty. One toilet was so poorly cleaned that my realtor cleaned it herself. On another toilet, instead of properly scrubbing blue staining inside the toilet, they simply suggested replacing the whole toilet altogether. That alone tells you the level of effort they put into the job. The dishwasher was still dirty. Windows, baseboards, drawers, and other surfaces were visibly dirty. There were even cobwebs still hanging on the walls. When I contacted them to come back as promised, their attitude immediately changed. They were rude, dismissive, and kept delaying scheduling. I gave them my husband's number to coordinate a return visit, and they said the earliest they could come was Saturday (nearly a week later). Then on Saturday, they suddenly claimed they would not return unless someone was physically present at the house to inspect their work. This made absolutely no sense because they already knew the property was vacant and that we were remote landlords. They had completed the original cleaning using an access code with nobody present, so this was clearly just an excuse to avoid honoring their promise. After that, they stopped answering calls from both me and my husband entirely. The house was still dirty, and we ended up paying another cleaning company to redo the entire job properly. Unprofessional, dishonest, and extremely poor-quality work. I would strongly discourage anyone from using this company. Respond to the owner's response: you lied! (1) The toilet was totally cleanable. The second cleaner cleaned this toilet with no problem. It looks very clean now. But you even didn't try and simply asked me to buy a new toilet. What a moron. Another toilet shown in the picture showed how my realtor easily cleaned after you still left it dirty! (2) my husband said he didn't clearly agree to have someone come for you because your accent was strong and he couldn't clearly hear what you said. Simply not realistic for us to agree. When he called you, you also didn't tell him which day and time you could come back to clean the house either. Later when I called you to come back, I already explained to you why we couldn't have someone on the spot waiting for you because it was an empty house and we couldn't hire someone to wait for you there. You knew this already even before we let you clean our house at the beginning, because we gave you the house access code to come in and nobody was there! We told you our realtor would come a few days later to check and asked if you could come back to finish cleaning if she pointed out dirty places. You agreed which is why we gave you money to do it. Unfortunately we paid you in full on the same day you did the cleaning. So you can become a moron later. You simply didn't want to keep your own promise to come back to finish cleaning. You could simply say you would come back to finish cleaning what we pointed out and no more trips if my realtor found out more later. However you simply refused to answer our phone and disappeared! If you continue to lie in public here after causing us so much stress and financial loss by hiring a second cleaner, I will further seek related third party for help. I don't believe such a horribly bad company could lie like this in public.

All went well! Did a great job. Very happy with them. I…read morebelieve they went beyond what we expected in doing a great job. Have used them more than once. Appreciate them!

Chris and Oscar cleaned our windows and power washed the garage, patio, driveway and sidewalk…read moreareas. I agree with another reviewer who said the team went above and beyond with we expected. They not only did a fantastic job, but they were punctual, courteous, paid attention to detail, and didn't rush. They deserve more than five stars. We haven't used Elefant before, but we will use them again and refer them to others.