I have been using Let Kelly's cleaning services for years - I tried a different service for a bit because of convenience (they had a contract with my complex) and it just wasn't the same. I came back to Let Kelly and can't explain why i ever chose to move away. The cleaners are so kind and friendly, adore my dog who has come to adore them, and treat my place and belongings with the same care and pride that I do. They come monthly and it is always spotless when they leave - they are always consistent and thorough. I can't recommend them enough, book your cleaning ASAP! I promise you won't be disappointed! read more

I did not expect this, however Let Kelly has refunded one hour of the cost to me. I've improved my rating because it has addressed the cost to me for the communication issues. read more

We had a first time clean done. The service was excellent. Kelly was a delight to talk to. The cleaners were very thorough and did an excellent job. We were very pleased. read more

I was taken aback by how clean my home was when i got home! They cleaned things I didn't ask for and they tidied up the things i still hadn't unpacked from my move! I definitely recommend Let Kelly and I will be using the again. read more

Give yourself a treat and get a deep house cleaning from Let Kelly! OMG, I am impressed at their level of detail. Our oven was cleaned, cabinet doors wiped, all trash cans were scrubbed, windows cleaned, overhead ceiling fans dusted, bathroom showers and tub sparkled and white dog fur that lands in strange places (how does it get on the TV sound bar??) miraculously disappeared. The floors and baseboards have never been so clean! I had reached out to about 4 different cleaning services but was most impressed with Let Kelly's communication, prices, and policies. The owner was very good with email and phone communication and I told her the main areas we wanted to concentrate on and she made thorough notes to give the cleaning crew. Most of the cleaning crews do not speak English so if you have specific concerns it's best to tell the owner beforehand. The crew arrived on time, all had Covid safety measures in place (masks and booties) and worked super hard with lots of energy. They bring all their own supplies including mops, vacuums and dusters. I was so impressed with their work that I have decided to have ongoing monthly maintenance visits. I will update this review in several months to reflect that part of service. read more

I have used many cleaning services and home-helpers over the years, and I was thrilled with my team from LetKelly for an initial deep-clean. They were on time, totally professional, and did an incredibly thorough job for this initial service. Baseboards, blinds, baths, all spotless. (I declutter my floors and surfaces, and put all dishes away before a crew arrives). The pricing was competitive for Austin, and I felt was a great value for the level of service I received. I am starting my regular monthly cleaning schedule now with LetKelly. read more

Hello Neighbors! We moved to the McKinney Falls area late September of last year and have had a couple different persons/companies out to care for our home's cleanliness. We are going on 6 months of continued service by Austin based "Let Kelly". If you are looking for a cleaning company or looking to switch companies I would highly recommend Let Kelly. They are our monthly deep cleaning service that does a fantastic job at a reasonable price. They have weekly, bi-weekly, and deep cleans as well as will take any request for any home specific tasks such as patios, ovens, fridge, etc.. Kelly and the team she has put together have been very responsive and detail oriented in making sure we are completely satisfied with all services rendered. I'd also be glad to answer any questions I can about our specific services if anyone has any Cheers y'all! read more

We have used Let Kelly for the past three years, when we first moved into our new home. Over those three years, we have made changes and undergone construction both inside and out. We have worked with several contractors and service people. And there has always been "something," as in disappointments with quality or service. Recently, after another such incident, I came home after our cleaning service ladies had left and remembered I had forgotten to make up the bed in a guest room. Worried that it may have hindered their cleaning tasks, I ran in to check. The bed was made (not something on our usual list), and everything was perfect and orderly. I told my husband, you know, of all our interactions with construction and other issues, the one company who has NEVER disappointed has been Let Kelly. They are completely dependable, hardworking, friendly, and our house always looks spectacular when they leave. Special shout out to Cristina and Karla, our two "regulars." They are amazing! I highly recommend Let Kelly and her team! read more

We have been using Let Kelly for at least a year now and are constantly impressed. They are SO responsive and great at communicating. They are prompt and every team is fantastic. They always do such an amazing job. I also really admire how the owner takes care of her staff. She takes time to raise funds to make sure they receive an income during natural disasters or other issues where they may have lost that income. Any type of clean we need (post-construction, move in, move out), they can do and they do it perfectly. Highly recommend them! read more

I'm really happy with this cleaning service. I tried several other services before Let Kelly and while I was happy with the first clean I was always disappointed by the following cleanings. It just wasn't worth the money I was paying. Let Kelly has been consistent from the start and my house looks amazing every time. My husband and I still work from home due to COVID and the staff is so great. They are very considerate of having to work around us. We really appreciate what they do. I have even waited a while to add my review and I'm still really happy, so you can't go wrong with them. read more

I had new floors installed and tile in the bathroom so the house was a dust zone. Let Kelly did a deep clean and it came out way above my expectations. Very professional and courteous staff and the house smelled nice. They cleaned my shower and they surprised me, the glass was cloudy and gross and now you can see through it. lol They did a great job! Support you small businesses like Let Kelly, they listen and provide a great service. read more

Let Kelly is a wonderful operation. Very responsive, super helpful, flexible, and honest. The teams they hire are wonderful people. I appreciate how Let Kelly really tries to foster relationships by sending the same team every time. They bring their own supplies and have been a huge help to our family! read more

Wow is about the only thing I can say about how good of a job this service is. Ceiling to floor everything is clean! My wife who can detect half-ass jobs was delighted with how well they did. Two thumbs up. read more

Heard back from Kelly after the first of the year. Between busy holidays and growing business, things just got behind. She apologized and offered a free cleaning if I was ever willing to give them another chance. Having tried another cleaning service in the meantime, I felt that Kelly's crew had done a better job so I reached out. Being a small business, I didn't want a free cleaning but she did offer a discount on my first service. The team came yesterday and the apartment looked wonderful. I have regular cleanings scheduled and hopes that from here on out it will be smooth sailing. How a company recovers from an issue tells you a lot about the kind of business they run and I think Let Kelly really cares about what they do. read more

Dear Kelly, Darn it, where is that sixth star!? I didn't think I could get this excited about having my house cleaned! I know you do so much more than clean houses. But every once in a while that's really what I need: a deep, thorough fresh start! I'm ASTOUNDED at the piles of dust and dirt the Two Marys (my team is adorable in their new Let Kelly technical tees!) are finding in my house right now. It's sickening to think that one overworked single mom and two teenagers leave this much behind in our regular cleaning routine. I'm talking down inside pieces of furniture, behind sofas, underneath the Persian rugs - they're getting EVERYTHING! For a simple "Can you send someone to clean my house?" call I'm rewarded with service so amazing it would cut it at Buckingham Palace! I really do think we could eat off the slate floors when these girls leave. Thanks, Darlin'! read more

UPDATE: Kelly called soon after my review and asked if they could come out a second time, she was very gracious and apologetic on the phone and worked to schedule a convenient time. They came back out and it was such a better situation! The team really got every inch this time, and Kelly herself came by to inspect it afterwards and walk through with me. I appreciate her taking the time to follow up and rectify an unhappy situation. THAT is the type of company I am happy to use and pass on a good word about! read more

Let Kelly has been a wonderful asset to my business, a vacation rental in Central Austin. I cater to longer-term guests, but have had to travel a lot this year due to new work demands. I don't know how I would have managed my vacation rental business without her team! Not only does the Let Kelly team do an amazing job cleaning the house between my guests, but I also utilized her errand-running / personal assistant magic several times when we needed supplies or specialty items for the house. I found her personal assistant and shopping services a God-send when I was two time-zones away. Kelly frequently made recommendations for little touches my guests appreciated, and saved me money on routine purchase items like paper products, laundry detergent, bottled water, etc. I always knew my house was in good hands with Let Kelly, my guests felt pampered, and I could breathe easy knowing the house was taken care of as well (or better!) than I would have taken care of it, even when I was 1500 miles from Austin. Her team's professionalism and attention to detail eased my worries and then some. I heartily recommend Let Kelly to homeowners who want more free-time in their schedule (who REALLY wants to clean their house on a Saturday morning?) or business owners like myself who need personal assistant / vacation rental management services. Let Kelly was a valued partner in my business this year and I will continue to use her invaluable services in the future! read more

Really awful experience with the owner. Overpriced and dishonest. We agreed to a price and services for routine cleaning. When I complained that the team skipped areas and left early, the owner wanted to renegotiate the price and agreement. She was also extremely rude and patronizing and told me repeatedly that my expectations wouldn't be met or happy if I wanted to customize any of the cleaning. (Even though the website states "clean to your specifications") I needed to just agree to the new pricing and services. read more

I had a whole list of things to do after the Let Kelly team came...things they certainly couldn't get to....clean the kitchen trash can, sweep the porch, etc. They DID IT all! Nothing could match the feeling of me coming home to spend quality time with my windowsills, kitchen cabinets, my OVEN, my plumbing fixtures...I want to kiss and hug each of them. I found Kelly here on yelp and she has been a coach and life saver...and it's only the beginning! Thank you, Kelly! Thank you, thank you! read more

When a girlfriend suggested to 'LetKelly' I thought - yes, I'd quite like to. What a complete GEM of a find! Professional, careful, prompt, reliable, thorough, affordable and absolutely lovely. Such a go-to. In an attempt to make life easier, I cannot recommend Kelly and her team highly enough. Thank you!! read more

I have been using Let Kelly for at least 5 years. The owner is amazing and treats her staff extremely well and in return they represent the company very well. The business itself is very organized. I have used Let Kelly for routine cleans, Airbnb cleans (I Airbnb my home) and make ready cleans. I have mostly used Let Kelly for my personal home but I also use them to clean my client's homes (I'm a real estate agent) whether it be before we put the home on the market and/or just to deliver a nice clean home for the buyers. The staff is amazing and friendly. They know my dogs by name and have always greeted them with friendly pets and belly rubs. With Covid they are no longer allowed to touch the dogs to keep glove cleaning in line with protocol. I'm sure the staff misses this interaction but hopefully one day we will all be back to a social normal. I have referred the company many times and never came back with anyone being disappointed. Prior to Let Kelly I had about 4 different cleaning services (over 15 years). This is the first company that not only cleans well but also provides great customer service and they back to the community. I highly recommend Let Kelly. read more

I highly recommend Kelly & her team. I also love supporting a local Austin business that is owned & operated by a woman. Give Let Kelly a try & tell her Debi sent ya read more

Let Kelly has been doing my house cleaning for at least three years. I can't believe I am just getting around to a review. The Let Kelly ladies are great! They are always timely, or call to let me know. They do a superior job to any other service I have ever used, consistently... That is the key. Many companies do a good job the first few months but the Let Kelly Crew does a fantastic job consistently. If anything happens they are quick to let me know and always go above and beyond to make things right. I am a believer things can happen from time to time but the way it's handled is a big deal to me. Kelly and her management team are on top of it and I feel they always put customer service first. Thank you Let Kelly! read more

Kelly and her team are fantastic. I had a ridiculously crazy last minute cleaning / changeover request for an Airbnb guest where the maids passed the key to the new guest and Kelly made it work! I wouldn't have been able to have those guests if it weren't for Kelly and team. They also recently helped out with another changeover and I haven't been around right after the cleaning to see it but the place is clean even after guests stay so they are clearly doing a great job! Kelly is highly communicative and extremely nice. I highly recommend reaching out to her for cleaning and other needs. read more

I have had the gals from Let Kelly clean my apartment for the last year. I've always been happy with their work. I love coming home to a clean apartment. I bake often and my kitchen always needs a lot of help. They do an amazing job on it. I also have a dog who likes to chew sticks to pieces- inside AND on my carpet. He leaves a horrible mess. I was a little worried about leaving this mess for the first time for the gals, but I came home and the carpet was spotless. And it has been on each subsequent cleaning. I've been so happy with their attention to detail and these two areas. Kelly, herself, has been great to work with and always listens to my cleaning requests/concerns. I always mention Let Kelly to my friends when I hear they are looking for cleaning help. read more

The best part of knowing Kelly is knowing Kelly. My wife and I look forward to having her clean our home. She is reputable, trustworthy and takes pride in her work. Let her come our and give you an estimate for her cleaning services. read more

The ladies at Let Kelly are on always on time, very thorough and when they leave my home, it looks brand new, thank you Let Kelly!!

We have been using Let Kelly to clean our office in SW Austin for a couple of years and they have always done a great job. They are quick, thorough and efficient with a team of two or three wonderful workers making sure our office always looks great. I highly recommend Let Kelly. read more

Really disappointed with this cleaning service. I have a 1400 square foot house with all stained concrete floors. Very easy to clean, all things considered. There were 3 ladies that came to my house and they took 3.5 hours to clean, billing us over $300. Sadly they left a dog pee stain in the middle of the living room floor and they didn't clean one of the kitchen windows at all. They also pulled one of our guitars off of the wall leaving two large holes. The hook was rated for 100lbs so I have no idea what happened for that to come down. Mostly it looked like they tidied things up but didn't actually clean. Overall they did a very poor job and it was not worth that amount of money. read more

Let Kelly has been my go-to for over a year now. Great team of workers that always do a fantastic job (even on last minute requests). Having them as my clone to get things done around the house is a must. I run a business and there never seems to be enough time for me to do the cleaning and everything else needed around the house. LET KELLY! Thats my motto! Thanks Kelly! You R*O*C*K read more

We have used Let Kelly's services many times, from a one-time "Get Our House Back on Track" massive cleaning to move-out, to steam cleaning carpets. Every time has been a smooth, pleasing experience. Her teams leave our house cleaner than any other cleaners we have ever used, and arranging services couldn't be easier. Let Let Kelly (ha! get it?) help you with your house--you won't be disappointed! read more

Kelly has been a God-send. My husband and I both work full time and have three kids. The last thing we want to do when I come home is clean. I love Wednesday's when we come home and the kitchen is spotless (an excuse to go out to dinner so we don't mess it up), the beds have fresh sheets, clutter is gone. Kelly has also been a great help with home improvement projects, organizing, and purging junk. We HIGHLY recommend Let Kelly. read more

I haven't had my house professionally cleaned in a VERY long time. Let Kelly girls came on time, cleaned their little hearts out and my house has never looked better. I will definitely use the cleaning service again! Thanks Kelly!! read more

Let Kelly is amazing! The employees are on time, professional, considerate and my apartment was clean and beautiful. They bring all of their own supplies and do a great job deep cleaning! Thank you Let Kelly! read more

I tried Kelly out for the first time yesterday to clean my patio furniture. I didn't realize how gross it was until Adia was done! Not only did she do a great job, she was very friendly and sweet to a curious little boy. I look forward to calling on them for future projects! read more

Kelly helped us clean and organize to put our house on the market last Spring. It was such a relief to come home to her beautiful work and not have to worry! I LOVE HER!! read more

I used Kelly's Personal Assistant Services for the first time. They were incredibly diligent, completed everything with minimal assistance and I totally plan to use them again for this!! Thank you Kelly for the great work! read more

Our experience left a lot to be desired. The quality of the cleanings we generally sub par, the staff was not educated on basic house keeping and lacked good communication skills. It was also often different crews that did not know our home and created lots of headaches for us trying to explain to the often non-english speaking crews. The number of broken or damaged items was also far higher than any service we have had in the past. An example is that our cast iron pans were scrubbed with harsh soap and then left out to rust. Glad to no longer let kelly take our money after giving them many chances to improve their work. read more

This is the first 5 star review I have ever given. I was under a significant time constraint, and needed some very important errands ran, all the way from Vermont. Kelly and Alexis got the job done, and were very professional and honest. read more

They are awesome. Priscilla called in advance to check on what we wanted as far as cleaning services. This was a first, to get a call and ask us what we wanted! As for cleaning, wonderful. Truly a dedicated team of women gave us the "ahhh" feeling as we walked in the door to a clean home. read more