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Laguna Hills, CA

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Monster Moving

4.1 (55 reviews)
Open • Open 24 hours
Updated 2 months ago

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Lost customer
Joanna X.

Ripped for a lousy job! I will humbly ask the reader decide if moving from Irvine to Corona/Eastvale cost $2000! 10 hours job with 3 people? Had 3 bedroom furnitures, + office computer chair, desk, and entertainment room (sofa, TV) We hired them 7/10/2022 for moving. We had already boxed and packed 80% of our stuff ready and waiting for movers. When I saw movers turning screw drivers to dissemble dining furnitures, I helped them to dissemble ALL furnitures myself. (Three beds, computer desk) So now you have around 40 boxes packed, furnitures dissembled. And the folks took 5.5 hours to load the truck. Lousy and slow dragging time for their convenience. Drove 1 hour and took another 4.5 hours to unload, and we still chose to assemble our furnitures ourselves. And most of the boxes needed to be dropped in the garage. Charged double for drive time. They took 2 "overtime" hours and charged 1.5x overtime rate for them dragging - to get over time paid? Which we were not aware. If you are the owner reading this, we have been robbed by your guys. Please take some action! If you are a reader looking for their service, it's your lucky dice. If you get the same crew, you will be screwed and ripped. --- --- -- Added this section since Business owner justified rational for dragging time for charging overtime! 1. Last time hired - is for 3 people not 4 as you claim they completed in 2.5 + 2 hours. Not 7 hours you claimed. here is pic of the quote : So that's your first lie. 2. Are you the moving pros? wouldn't be your best interest to advice client on how many people needed and an estimate hours it would take to move 4 bed room based on your "experience" ? Bonus: Knowing this need neither you corrected us whether 2 people is enough, nor you suggested it will take 10 hours! And, your truck still did not fit things and left few items for us to handle. Portable heaters, fans, lights etc. Since you charge double for driving, why charging "overtime" again? Actual time guys worked were 4+4 hours. 3. Finally, do you "understand" and "listen" and "acknowledge" to what's customer is telling, than defending your act? Is that what good customer support supposed to be? 4. Please read through other low rated comments from other customers who had similar experiences. Please try to acknowledge and correct them. 5. I got your service thinking exceptional service. So now, not only you have lost one customer forever, but also two of our friends who were debating to get your service to move within the next 6 weeks.

The remaining nightstand:  WHO LOSES A NIGHTSTAND?

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5 years ago

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3 months ago

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1 year ago

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4 years ago

Business owner information

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Manager M.

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6 years ago

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3 years ago

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5 years ago

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9 years ago

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8 years ago

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6 years ago

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13 years ago

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10 years ago

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12 years ago

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Aaron L.

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11 years ago

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10 years ago

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8 years ago

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8 years ago

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10 years ago

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9 years ago

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6 years ago

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6 years ago

Steve and Gene moved my son to his apartment. They were quick and did a very good and thorough job. Thank you!

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10 years ago

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Aaron L.

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8 years ago

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11 years ago

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Aaron L.

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13 years ago

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10 years ago

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11 years ago

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9 years ago

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10 years ago

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12 years ago

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11 years ago

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10 years ago

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12 years ago

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10 years ago

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12 years ago

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11 years ago

Nick and Charlie were great. They took c are of everything. Easiest move I've ever had.

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11 years ago

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9 years ago

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10 years ago

These guys were on time, hard working, motivated and took great care with our furniture, I would recommend these guys anytime.

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12 years ago

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Page 1 of 2

Ask the Community - Monster Moving

Review Highlights - Monster Moving

“Anthony and Taylor- the POWERHOUSE duo rocked my move out as quickly as possible!”

Mentioned in 7 reviews

Read more highlights

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Ryan and team were amazing! Day of service was better than we could have imagined - the guys were…read morevery nice, respectful of the new home and SO fast. They moved us out of a 1bd/1bath with stairs on both properties efficiently, without issue and under 5 hours. Worth every penny (which we think was affordable)! A huge part of movers efficiency correlates to how well you pack, organize and label so we appreciated the compliment they gave us. We will highly recommend to friends and family! Thank you guys!

I found Family Affair Moving through my research on CHATGPT. From the moment I called and spoke to…read moreDarlene, I knew it was the right company for our move, but I wanted to check out a few other companies. I engaged Family Affair Moving. Their pricing and process was straightforward. Our move date was September 13. The communication with Darlene and Rosie leading up to our move was great. I was told I would have a 4 person crew, but I ended up with a 5 person crew with no extra charge. The day of the move, Vince called 30 minutes ahead of the team's arrival and adjusted his arrival time by 15 minutes to accommodate my schedule. Vince and his crew (Emerson, Chance, Mario and D) were excellent. They were professional, on time, courteous and took great care with our furniture and belongings. I really appreciated the special care they gave in helping with small things that could have been big things had they not stepped in to help. Excellent team. Excellent crew! Excellent experience!

Local N Long Distance Movers | Irvine

Local N Long Distance Movers | Irvine

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I had a great experience with this moving company for three separate moves, and I couldn't be…read morehappier with their service! They were efficient, worked quickly, and made sure all of my furniture and belongings were packed carefully and safely for each move. Their pricing was excellent, and the quality of service they provided was outstanding. The team was courteous, professional, and genuinely cared about their work. They provided excellent customer service, answered all of my questions, and responded promptly whenever I needed assistance. It was clear that they took pride in making sure everything went smoothly and that my belongings were handled with care. I highly recommend this moving company to anyone looking for a reliable, professional, and affordable moving experience. They made the moving process so much easier, and I would absolutely use them again!

Movers are one of those things where you can either get a companies best employees or their worst…read more But it's not really a reflection of the company. I got one skilled mover and one that seems to have trouble figuring out how to move a dolly up and down a truck ramp. The communication with the phone coordinator was great for scheduling the week of. You have to make a deposit online, cash discount. My movers charged me correctly for the time, but it could've probably been done in an hour less with more efficient movers. Problem with the industry in itself is that movers are paid by the hour instead of the job itself. I do recommend this company, but these aren't the best movers I've used.

Monster Moving - movers - Updated November 2026

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