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    Monitor Cleaners

    4.0 (68 reviews)
    Open 8:00 am - 6:00 pm

    Services - Monitor Cleaners

    Clothing alterations

    Clothing mending and repair

    Dry cleaning

    1 More Service

    Carpet and upholstery stain treatment

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    The first time I went to Monitor for tailoring was for a long silk yellow gown for a formal wedding. The invisible zipper was delicate and brittle and broken off. Regine (spelling?) ordered a special yellow zipper that fit the exact color and size needed and it was like nothing ever happened. The 2nd major tailoring job was for my WEDDING dress and Regine hit it out of the park. The dress was lace and delicate, and like most wedding dresses seemingly, made for super skinny tall models. Her dexterity saved the seamlessness of the design so you couldn't see at all how much was altered- it looked like it was made to fit me, and it was, w Regine's talent. I'm very very grateful I trusted her w my wedding dress and will certainly be returning.

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    1 month ago

    Friendly cleaners that do a good job and are reasonably priced. They are near my Walgreens & Staples, so they ate convenient as well.

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    Page 1 of 2

    Ask the Community - Monitor Cleaners

    Review Highlights - Monitor Cleaners

    Monitor is a fantastic dry-cleaner-- same day service and $5/ dress?

    Mentioned in 2 reviews

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    Chicago's Cleaners - Open sign

    Chicago's Cleaners

    (8 reviews)

    $$

    DePaul, Lincoln Park

    Very nice and pretty good job with tailoring…read more However, I had an issue with the operators. They are very nice people, but I think the language barrier is an issue. I took in a BRAND NEW pair of khakis to get hemmed. I got them back and put them on the next day and my wife noticed there was black grease near one of the back belt loops. I took it back and they were "gracious" enough to charge me $4.75 for the dry cleaning. I don't think we'll be going back.

    Avoid, avoid, avoid!!! This is the absolute worst cleaners I have ever used. I would give 0 stars…read moreif I could. I just moved by them and thought I would try them for dry cleaning, shirts laundered/pressed and 2 oriental rugs. I should have heeded my GF's warning based upon her previous experience with them where they lost her clothing and didn't seem to really care, including arguing with her that she hadn't even brought it there. Yes, they ended up finding it, but no apology, no customer service, nothing. I don't think the lady that owns it really cares. Back to my experience... The owner (Suh) absolutely lied to me when I was talking to her about having the two oriental wool rugs cleaned. She first told me she sends them out to a local source who professionally cleans them through a machine specifically for this purpose. When I got the rugs back, they obviously were't cleaned this way. It appeared that just the surface was cleaned because there was a ton of dirt that came out of them when we unrolled it to check them after picking them up. When I discussed the cleaning method again, she said they don't clean it using the machine method. Wow, just wow. I couldn't believe it. What was worse was her attitude. No, wait...what was worse was the fact that they ruined one of the rugs that cost me about $2K. It appeared that it sat rolled up in some kind of water/liquid while they had it because the backing of that rug was severely stained when she gave it back to me. She took them back to try to clean them and get the stains out of the backing but gave them back to me again in the exact same condition. When I brought them back again, she just didn't care. I don't think I've ever had an experience with someone who is in a service business who just didn't care. Then she tried to tell me that I initially brought the rug in to her already stained. I again showed her the time/date stamped photos I took of the rugs (front and back) on the day I initially brought them into her...no stains in the photos. She just kept insisting that I did this. Kind of like when she lost my GF's clothes, Suh kept insisting that they were never brought there. Crazy, right? So, I'm out the $$ for the cleaning and I have a ruined $2K rug. Nice. That's not all... When I picked up a batch of shirts a couple of days later, the press had broken a couple of the top buttons on a couple of shirts and the front white shirt (in the bunch) had black smudge spots on it from the press or something. I couldn't believe they would try to give shirts back this way. Yup, you guessed it...according to Su, it was my fault and I brought the shirts in that way. Avoid, avoid, avoid. There are a ton of cleaners in the area, including several with great yelp reviews. Try those...seems I've found a good one and it is not Chicago's Cleaners. We've since talked to other people in the neighborhood about our experiences with Chicago's Cleaners and found out there are quite a number of others that have had bad experiences also. Avoid!

    Monitor Cleaners - sewingalterations - Updated May 2026

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