I think we been here before. This location has the worst staff for real..Either they don't get pay enough or they just don't care for the owners or customers at all..Very disappointed ! read more

Well my family came for dinner and the help never acknowledged us. We waited basically 10 minutes and they were not very friendly. Customer Service needs to be revamped. If you don't like your job, go and work somewhere else. You are in the customer service business. The manager should be totally aware of what's going on in their store, and if there was a manager there they need to be fired. If I could rate a 0 I'd do it. read more

This specific MOD is the bomb! The employees went above and beyond so I can get my pizza even after it was past closing time.. I placed the order and went to the wrong MOD it was my bad and great map support from Apple lol! So I went to the wrong location minutes before they closed, long story short this store called me and held my order and it was made perfect! I got a delicious thick crust pizza with so many ingredients and it was amazing and my Greek salad was amazing! These guys were the bomb! They worked late the 4th of July weekend and had a smile when they gave me my order. Restaurant looked so clean when I picked up my order. Thanks y'all! read more

MOD Pizza has become my go to pizza spot every week. You cannot top the idea of customizing your pizza for a standard cost. I usually go with the mod size Which is an 11 inch size pizza with cauliflower crust. I top it off with a lot of cheese and a lot of vegetables, specifically garlic mushrooms and jalapeños. They have a menu with preselected types of pizza But I find customizing my pizza more rewarding. As you can tell from the pictures, the toppings are pretty stacked. Mod pizza also has a reward program where 150 points will give you a free pizza, and you are earn one point by spending one dollar. read more

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This was the worst experience I've ever had at mod pizza. The worker kept making odd noises, flapping his tongue around, and was eating a cookie while preparing my pie. The pizza was absolutely awful, it was the worse pizza I've ever tasted in my life. read more

Waiting to order: Despite the restaurant not being busy, it takes a few minutes for any staff to acknowledge you. The employees are focused on their phones or chatting among themselves rather than paying attention to customers. read more

This location used to be good. Not sure what happened. I came in around 6p. No one else was here. But the place had dirty tables, carpets, and trash in the floor. I was greeted with "what size?" I wanted to ask: you tell me? 3 or 4 inches? But I digress... The pizza was made and he seemed to be a little light on the toppings. Am I at Chipotle? The person calling the pizza names did it in a whisper. Ugh, just no PEP here at this pizza joint. No energy. No personality. Maybe they were short staffed. Only 2 people? At 6pm? Hmmmmm read more

Outstanding service Charlie & Sarah went out of their way to make our MOD pizza dinning experience awesome! Pizza was made & cooked perfectly. We make the drive to this location from now on. read more

Customer service was terrible. I didn't get a welcome from any employee. They had me waiting while they were cleaning and walking past without saying anything. The girl had an attitude the whole time making my pizza. All of their energy was off like they didn't want to be there or serve me. read more

I used to work at mods and watching these workers do their job was so hard to watch.. not only are they EXTREMELY slow, the guy messed up doing alot of things and simply didnt care and didnt fix anything. He barely put any bacon or corn in my salad. I asked him if he can put more corn, he grabs a PINCH and tosses it in probably a total of 3 tiny pieces of corn... idk just terrible i just wanted to go back there and do it myself. He didnt even fill the container correctly bc he didnt feel like refilling the romaine. read more

MOD Pizza - Pizza Near Me - Cypress, Texas

I really enjoy going to this Mod location. When Alex is working, she always has a smile on her face and a friendly word for customers. The food is always good. read more

People are nice however they take forever. There was 4 people standing around and only one person was helping and took 10 mins to put together 3 pizzas not including oven time. Very disappointed in this mod. Food was good though. read more

Love the location and its service! Great spot for lunch to dinners! We love the Mod Mad Dog and Mod Ceasar Salad! And especially love their employees!! read more

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BURNT!! Just spent $30 on 2 cauliflower pizzas. For $3.30 MORE for each one u 2 can enjoy (NOT) an extra crispy, extra crunchy, "fall on the floor when you bite it" charred pizza. Extremely disappointed.We usually go 2 Towne Lake location but were STARVING! Big mistake coming here. They should have offered 2 replace it when they realized they left it in to long but guess they decided 2 see if we would complain. Yup, I'll complain- where it does the most good...publicly. Not coming to this location anymore. remember, u have Crust Pizza opening ard the area read more

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I love this place because it's affordable and has unlimited toppings all for one price! you can switch it up and even do half and half if you like with no extra charges! The pizza is super good and I like that it is thin crust. 10/10 recommend! read more

MOD Pizza - 11 Inch BYO Mod - Pizza Near Me - Cypress, Texas

Avoid this location. Last time we visited shortly after open (about 11:15a), staff had us stand there for 15-20 min while they worked on online orders. We were the only people in line.. food was okay. Yesterday, we also arrived early, very few In restaurant, were helped promptly but--wow, the food prep was awful. Pizzas were the size of small tortillas and when I asked about that was told they are just thick/-um, no. See pic. We' were overcharged and they gave my husband's pizza to another customer (which we didn't discover until the wait had been quite long). We got the $ back for that (and corrected the overcharge) and he did not end up eating. No offer to comp a pizza & remake. Outdoor seating was filthy and had clearly not been cleaned since yesterday at best. Retrain & do some quality control here Mod. Everyone else avoid until it improves. read more

MOD Pizza - Minuscule poorly made pizza. My son's hand for reference - Pizza Near Me - Cypress, Texas

Horrible customer service. Very slow. When we walked in we were not greeted. Someone finally walked up and said, "what would you like". She kept acting as if she couldn't hear us. Once we placed our order she stared whispering to her coworkers and we could tell she was talking about us. Another co-worker was having sidebar with her about empty all the trashes and taking them directly to the dumpster. I'm only writing this review because this is the second time I've had bad service here. I would also like to note that every ingredient was packed on. Even when I asked for light jalapeños. I literally got about 15 jalapeños on a mini. Waste of produce. Needs customer service training and quality control. Never coming back to this location again. read more

MOD Pizza - Mod with light jalapeños - Pizza Near Me - Cypress, Texas

5 stars solely for Mr. Charlie. Came in on Saturday, they were pretty slammed during my visit a few issues arose with a couple of orders. The patience he had with said issues and the way he handled them were great. read more

Wasn't quite sure which pizza to go with. Alex was so helpful and you could tell she really loved her work! She asked me some questions about what I liked, and made recommendations. I went with her ideas and LOVED it. Hey, download the app and get freebies too! Fun atmosphere with great music playlist too! ;-) read more

This location is always a hit or miss. Sometimes we come in and they are not overly busy, 30 minutes just to order the minis the way they are nothing added or anything like that. But the other day we came in and they were on their game! They had taken our orders plus the family behind us before we could even get to the cash register. I was impressed on how efficient they were. We noticed a lady with kids walking in and the gentleman was already walking towards the lady to hand her, her food. Way to go guys! Surprisingly impressed! The establishment was clean and well picked up. Didn't notice anything out of the ordinary. read more

Great place to eat pizza and customize your own there! Now w/ the pandemic going on the employees the take safety measures very serious and made changes on silverware and asking for parmesan and red pepper by having to ask for any of these items instead of having those displayed by the drink station. Food wise is good although you can get full pretty easily from getting a MOD size pizza and a drink. Also something fun about their drink station is that you can actually make your own drinks too by mixing two together! I tried making an Arnold Palmer by mixing their sweet tea and lemonade together and it turned out to be one of the best Arnold Palmers I made there! Hopefully I can come back here to eat more pizza eventually! :) read more

MOD Pizza - DIY Arnold Palmer (mix of sweet tea and lemonade) - Pizza Near Me - Cypress, Texas

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Whoever owns this location needs to come save it stat. It took us 10 minutes to get through the line and there was literally 1 person in front of us when we arrived. There was one person making pizzas and she was not familiar with the menu. The prep area is messy as heck. The dude putting the pizzas in the oven left the oven empty for the entire 10 minutes we were in line while orders (mostly online) piled up next to it and he cut the pizzas he had just taken out. VERY inefficient. 2 managers (one was the guy cooking pizza) and neither were able to speed up the process. Both just looked bewildered and were struggling to deal with online orders. We thought we would grab a quick pizza before our movie but guess it won't be quick even though the restaurant is empty. read more

MOD Pizza - Empty oven ??? - Pizza Near Me - Cypress, Texas

We LOVE MOD, and we come every Friday! But, not sure what happened! We started coming to this one because the Fairfield location closed for awhile. When we first started coming here it was awesome! Service was THE best out of any of the MODS in Cypress. Fast forward to tonight (and last week, and the week before). These poor kids are being forced to work and they hate it! They don't speak up, they get pissy if you ask for anything extra and the girl at the register, she only knows how to nod, she apparently can't speak! So... off to another one next week we go! read more

MOD Pizza - Pizza Near Me - Cypress, Texas

This place is ALWAYS awesome. The pizza is amazing but my favorite part is the fun staff who go out of their way to help me every time. I've been in bad moods - they don't care - they still treat me well and I leave happier. I have a bad shoulder, they carry things to my car. Tonight I had too many separate orders to try to figure out each pizza per station so Javier let me do one pizza at a time. Great pizza. Great staff. Great experiences. 5 stars every time. read more

MOD Pizza - Pizza Near Me - Cypress, Texas

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Cheap and Delicious, with Unlimited toppings. When i am on the run and craving pizza, I go here. read more

This is my go-to pizza place. So many toppings to choose from, it makes my head spin! No matter what you're in the mood for, there's a pizza for that! Today I tried one of their menu pizzas, the Calexico. The perfect blend of flavor and spice. Highly recommend for the days you're too lazy to design your own pizza. read more

I love this store. So much positive energy and vibes and the employees are so nice, the food is very exquisite. Perfectly cooked pizza and everything is so nice and neat there. Love. I highly recommend and suggest yall go. read more

Several of my family members have a gluten sensitivity, if you're like us then don't go to this location. Go to the Fairfield location. They are excellent when it comes to gluten. This location is good if you don't have any dietary restrictions. read more

Absolutely horrible. Excessive wait time and the employees look like they could care less. Joking around and wasting time when they had a very long line and several pending orders. The way the employees looked high out of their mind taking forever to open a simple bag of lettuce, so ridiculous. Absolutely horrible, left empty handed as the wait was way too long and there was no professionalism in this establishment. Very disappointed. read more

Can I give 0 stars? If I had known what the inside of the "restaurant" looked like before I ordered I would have turned around and left. Dirty is being too nice. I had to ask someone to clean a table for us. He literally wiped everything on to the floor. This was a Tuesday evening before the dinner rush. Out of 15(est.) tables, All were sitting empty and dirty. The frozen pizza from the grocery store is better priced and better tasting. The salad was wilted and obviously had been sitting out all day. We ordered 2 mini pepperoni pizzas, 2 drinks and an order of breadsticks. I'm still pissed I managed to spend 26.00. read more

MOD Pizza - This is where you get your drinks. - Pizza Near Me - Cypress, Texas

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Loving the new Mod Pizza in cypress! It's right off of 290 and spring cypress- in the same complex as Cinemark. The inside is so spacious and accommodating for large groups. I walked in and was instantly impressed. The service was great, and so quick! My coworkers and I took some pizzas to go, and the employees were so amazing to make sure we had everything we needed before we left. Can't wait to come back and dine in. read more

Came to get some badass pizza and wasn't disappointed! Our pizzas were super fresh, super delicious, and the staff is super friendly. 10/10 would eat here again! read more

MOD Pizza - Pizza Near Me - Cypress, Texas

Orders online during busy lunch time and came in to pick up and eat some and take the rest to go. I arrived early, the pizza was made to perfection - no issues. Love this pizza! read more

MOD Pizza - Pizza Near Me - Cypress, Texas

Okay....I'm not much of a pizza eater, however this place....AMAZING!!! You get the choose what is put onto your pizza and they bake it for you right then. Plus, the service is pretty decent too. We will for sure be coming back! read more

Food is good service is good and you don't have to use a kiosk and talk to a real person that's glad to take your order.

So the manager on shift at this time today (didn't get her name but I should have), along with the staff were extremely accommodating. This is also one of the nicest MOD establishments i've been into very clean and very efficient. The pizza was great and the staff was very friendly. Short story: waiting in line for pizza I was acting like a buffoon and my girlfriend got embarrassed for me for what I was doing and I thought I had ruined her day. Shortly after we sit down after we pay they call her name and already in fear that I ruined her evening she comes back with a cheese-less pizza so I point it out and she was so enveloped in her own feelings she didn't even notice. Feeling like I had to do at least one thing right I went and took the pizza back to the line and placed it in front of the line staff and asked them what this was. The gentleman at the cash register at the time was shocked and politely told me he'd remake it for free. He was very patient with me while I was visibly distressed (more so about my own mistakes than anything) and later on after the new pizza came out I went to ask for more ranch and pesto and the manager handed me two free pizza vouchers for her mistake which she apologized for. To all the staff at this location, you are all amazing at your jobs and it was simply one mistake. Again, I was more stressed about my own shortcomings as a good boyfriend in that moment and I wanna thank y'all for being polite and patient with me in that brief moment. Thank you all. read more

Walked by MOD Pizza and decided to go in. So glad we did. The pizza is phenomenal, but the staff is even better!! The staff was very welcoming and accommodating, was happy to add extra extra toppings for me and made suggestions that put my pizza over the top in deliciousness. Thank you! read more

MOD Pizza - Custom Pizza - Pizza Near Me - Cypress, Texas

Great service, first time visit and Jack was very nice and patient with us The pizza was delicious and was ready in no time for sure coming back read more

idk if it's a management problem but the customer service here is literally awful.. i worked in the restaurant industry and understand the struggle but the employees here are literally SO MEAN!! i have to mentally prepare myself everytime i go in here because i cannot stand when people are rude for no reason. i would get fired so fast at my restaurant if i treated customers like this!! it's just weird behavior idk read more

I ate here last month or so on a Sunday. Line almost out the door. The manager there was really great with greeting the customers AND hyping up her team to keep it moving. I know it's pizza but it definitely tastes better when the people actually feel like being at work. I'm not sure who the manager was, but she did really well with her team motivation! There was a never-ending like of customers, but the place still looked clean enough to dine in. read more