I wanted to make others aware of an issue I experienced with a sandwich purchased from Jersey Mike's. While eating my sandwich, I bit into and began chewing on what appears to be a piece of plastic that was inside the food. Fortunately, I noticed it before swallowing, but it could have easily caused a choking incident. I immediately contacted the store to report the issue. Unfortunately, the employee who answered was dismissive, refused to connect me with a manager, stated the manager was 'too busy,' and said there was no email address or way to contact management directly. There was no concern shown regarding the foreign object found in the food. Because of both the food safety issue and the store's response, I am escalating this matter to Jersey Mike's corporate customer service. I strongly encourage customers to inspect their food carefully before eating. Order is from 12:50 PM 6-18-26 read more

Jersey Mike's Subs - Plastic that was cooked inside my sandwich. - Fast Food Near Me - Houston, Texas

Second time visiting. First time was flawless. Tonight was horrible. I always asked for crispy bacon. Me being CURIOUS I asked was the bacon in The tray near the stove. I was told don't WORRY about that it'll be on my sandwich. Boy I'm not worried. I was curious. When I say the most SOGGIEST FATTEST BACON IVE EVER HAD IN MY MOUTH Lord. This made the back of my throat wet, and gagged. Bacon looked uncooked. And to think I used my points on this. Which I had to buy one to get the points. I called back and spoke with Mr. Lloyd he was very apologetic and happy to replace my sandwich. WHICH is fair. Thank you Mr Lloyd. read more

Jersey Mike's Subs - California Club Sub - Fast Food Near Me - Houston, Texas

Delicious sandwich. I other through the app and they always get my sub right. I get the small turkey and provolone sandwich. I didn't think the mini fills me up, but it does! read more

Every time I go to this Jersey Mike's, I'm happy. The service is always great. If I arrive before my subs are complete, the employees always ask if I'm so and so and let me know my subs are coming. Because the employees are awesome, the place has a light, friendly feel. The place is always quite clean and I will continue to shop at this location. read more

Everyone was so nice! Great customer service and very friendly. Jersey mikes the goat

fye service 5 star clean store always make my shi right never mess up great atmosphere read more

I came in to the store in a great mood and left with a bad one. I normally go to the location in Cypress on Fry Rd and they have specials from time to time, so I asked the highway 6 location worker and she looked at me like I had 3 heads. She asked her peers and only one was nice enough to say oh we don't have any specials. She proceeded to make my sandwich and when I asked for toppings she seemed annoyed. Even to say are you sure you want those items. She just had a poor attitude. I normally tip everywhere, but I did not here. Only reason I gave them an extra star was the sandwich was still good. read more

The Hwy 6 South location near FM529 offered great service & freshly sliced cold cuts & veggie toppings for my choice of sandwich. Sandwich was fresh & tasty. Value for food is pretty standard of sandwich shops across the area. Although it was quite busy between noon & one; friendly service was not lacking. read more

This one review is tough. Love the staff. Love The food. I just wasn't sure about the fact that the sandwich was being prepared on a board raw like that. I'm used to seeing a bread being out on a piece of wrapper first, then slowly adding the ingredients , then toast or whatever. When I saw the bread and meat was being prepared on an open board that's possibly been wiped down with a rag that might have contained bacteria, I didn't feel too easy on that. I guess I didn't stop them because I've heard great things about the brand which I did really like. The staff were just doing their job so I didn't feel the need to say anything. Hopefully the company can change that in the near future ? That would be great. More sanitized. The reason why I chose this location because I personally went here. I can't speak for other locations because I'm not sure if they do the same thing or not. read more

Witnessed a load of patience from staff dealing with an angry DoorDash driver this morning...the cashier handled the situation well for how the the driver acted towards the whole staff including the manager. read more

Told me they weren't open because they wanted to close early. While I understand wanting to close on time, closing up early and turning away customers isn't ideal. Won't be back. read more

Meat & cheese were good, service was fantastic, toppings were ok, bread was no bueno. Hadn't had a JM's in a couple years since doing low carb, but was hungry, only had 10 minutes to spare on the way to the airport. Their bread was always so good, this was dry, and flavorless. Wasted calories. read more

WORST EXPERIENCE EVER! I ordered a sandwich to go and she got upset due to me not leaving a tip so she went to the back to make my sandwich and whispered/laughed to the person making my sub. This place just opened up and already going down hill by being RAN BY TEENAGERS. I asked for a little bit of ranch and they DROWNED IT WITH RANCH , it looked like it was watered down! Didn't look like ranch AT ALL. SUPER SOGGY. read more

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Placed an order for pickup and was missing a sandwich and called the store and told me I would have to go back to the store to pick up the sandwich or go another day to pick up and would not do a refund over the phone. read more

This is a very good place for subs. I found the one that I ordered a bit bland. But that is a matter of personal taste. I could have easily ask them to spice it up and I am sure that they would have. Certainly worth a try. read more

This review is for the highway 6 North location only, not the company as a whole. I've been eating Jersey mikes since I was in the military when they were only on the east coast. I worked a 12-hour shift at The refinery, and haven't eaten breakfast or lunch Because work was busy. I wait all week to order from Jersey mikes and the incompetent staff gave me the wrong sandwich. Learning to follow written instructions is an elementary skill set, not sure if Jersey mikes gives a literacy test or not but they need to start. I've been a loyal customer since 2011 and this is garbage. The sandwich was soggy and the bread was hard like it had been sitting out. I ordered a #43 chipotle cheesesteak and received a Buffalo chicken steak. What I do not understand is I was the only customer in the store and the only online order at the time. How do you mess that up, straight ridiculous. read more

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A little busy today at lunchtime. Came in for two subs #5 and #17. They really tried hard but I had to wait oddly 22 minutes for my food. I watched many people come and go. One couple that walked in after me got their food, ate and left before I got my food. They seemed very stacked with orders and disorganized. Free chip and drink as a consolation for my wait. Food was great. Didn't like the wait read more

Best Philly place around, hands down! Way better value and customer service at this location! Tried Charley's and this place puts them to shame! read more

The staff and people are wonderful. But every time I order extra meat I don't get it. I tested my thoughts. I ordered extra meat and then I looked at the sandwich I thought it was small. Next time I ordered the same sandwich and ordered just a regular sandwich with no extra meat it was the same size. I would not order extra meat from here as you're just donating money with no extra meat in your sandwich. Just order a regular sandwich. Thanks. read more

My hubby and I was out shopping on last Saturday. We were coming up Hwy 6 on our way home when I decided to stop at the Jersey Mike's in Copperfield for lunch. As I entered the store I was greeted by a staff of all women and 1 gentleman. The store was empty, but so clean. I was thoroughly impressed with the aestethics and friendliness of the crew. I ordered my favorite regular Philly . The sandwich was so delicious, fresh, and hot just as I like it! My compliments to the young lady who prepared my food. I will always visit this particular store when I am in the area. Thank you for an awesome experience J M's! Sorry, no pics this time I was so hungry . read more

Love the food, this location has messed up my order three times in a row. Service is lazy, orders take forever and they still mess it up somehow. read more

Great sandwiches, especially if you're familiar with the gyros and subs along the Jersey Coast! Only reason I didn't give a 5 stars is the escalating costs. I know food prices have risen everywhere, but sometimes I feel some vendors are also taking the of the situation. read more

My family eats from Jersey mike's but I am not a sandwich person. However, decided on Saturday to see what the hype was all about. I ordered the original philly cheese steak with a wheat bun. They were out of wheat buns on a Saturday afternoon! So disappointing for a first time purchase. Anyhow, the sandwich was okay, certainly would have been better on my choice of bread. Had it not been picked up by my son, would have just canceled the order. The owness was on my son as well. He knows I order exactly what I want, no deviations. He never should have brought a Parmesan bread philly cheese into my house. Jersey shouldn't have been out of wheat bread. You all need a new supplier! Now back to not eating sandwiches! read more

Super friendly crew. Love the atmosphere. Pretty ladies making sandwiches. Who doesn't love that?!!!! read more

I'm PISSED I went into Jersey Mike's today after school because yesterday when I ate there it was great not too bad. Today I decided to do take out and ordered my mom and I sandwiches. When we came back and ate at our house we gagged and found long black HAIR in our food. I am disgusted by this. And when my mom called for the manager he wasn't even there! So yeah one star don't go here! read more

Jersey Mike's Subs - Long black hair in the food - Fast Food Near Me - Houston, Texas

The subs are good but the lady poured on the oil and vinegar in massive quantities...twice! By the time I got home, the bottom half of the bread was soggy. Go easy on the oil and vinegar, please!! read more

This was the worst service I've ever experienced. The manager walked around on the phone, in the back midway of taking care of sandwiches(so unsanitary) while other workers stood around. He was completely unapologetic to me and the giant sandwich was falling apart and sloppily made. I don't know if this location is under new management but whatever it is it's sending this location right into the ground! tread lightly better yet Just don't visit this location read more

Absolutely delicious. Tastes so fresh and plenty of meat. Bread is good . Worth the price

Tasty little sandwiches but expensive. My favorite is the Turkey and provolone and I like that they cut the meat in front of you fresh!

These subs are too expensive and overrated. They didn't do it for me. On top of it I bought my daughter a drink... she doesn't drink carbonated drinks and their tea machine was out. So I had to buy a $3 bottle of tea from their fridge. read more

Everyone was super nice and the sandwiches were fantastic! We were greeted and treated kindly answering any questions we had. Would definitely come back again read more

I highly recommend another location. Manager is rude and degrades her employees in front of customers. This location has changed so much. Their subs are different now and the atmosphere isn't friendly like it used to be. read more