I like this chicken restaurant the best. Fresh and spicy chicken , delicious fries and coleslaw every time. Pickles are so good they sell them by the jar. My favorite sandwich in Cypress. read more

Nashville Hot, Not Hot Enough Came here with my friend and we split a full order of the Urban Fries in Nashville Hot. The portion size was really good and both of us left full & bloated. The tenders pieces were huge and there was the perfect ratio of fries to Mac. Overall, I would give the Urban fries a 3.5/5. The chicken itself was a bit on the dryer side and some pieces were tough, but the coating was nice and crispy. Furthermore, the fries were pretty standard with some crisp and pretty thick. The best part was the Mac n cheese which was really creamy. I was a bit on the fence on if I like the flavor of the sauce they used though. The Bird Sauce was really sweet and reminded me of a honey mustard. I personally thought it was a bit too sweet but the more I ate it the less I was opposed to it. Also, the Nashville Hot didn't have any heat at all and I wish there was more overall flavor. I think I would come back to try a different flavor and maybe up the spice level. Service/Ambiance: Service was fine and there was quite a wait for the food (but that just means it's super fresh). The vibe inside reminded me of a fast food restaurant where you order and then never really talk to the staff again. read more

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Hello everyone! It's playoffs time! I stopped here to grab some Urban Fries and some lemonade. This was something different for me , but this was very good. The lemonade was nice and sweet. The service was ok. It was a little busy, and I only saw three people working at the time so I had a little wait. Ambiance is nice. Good for a brunch. Come try it. read more

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this location is a tad bit unprofessional The two ladies upfront that worked a night shift I'm guessing kept laughing as I was deciding what I wanted to order. I felt offended. (Maybe) it's because I didn't order in Spanish...... :/ I waited 20+ minutes for a two tender combo. every single table was dirty. Somebody there does not like to do their job or hates working there. I don't wanna say anymore I just wanna leave it at that... Service 1/10 Food 7/10 Cleanliness 0/10 Thank You Urban Bird Cypress! -Santangelo Balli Gonzales read more

Urban Bird Hot Chicken - Extremely Dirty Restaurant - Chicken Shop Near Me - Cypress, Texas

Stopped by during their BOGO chicken sandwich deal. Despite how busy they were, the sandwiches were done within 10 minutes! The chicken tenders were large, the brioche buns soft and fluffy, and the slaw complemented the spicy tenders well. Tables and restroom needed to be cleaned but they were likely swamped that day. read more

The food was pretty good! I had the Nashville chicken Mac and cheese fries! Wish there was more Mac because it was super tasty. I was scared the fries would get soggy but they were actually pretty crisp. SO got the lemon pepper tenders. They were tangy and hot and moist. The one sad thing is you can't really customize the Mac/fries. I wanted the spiciest chicken instead of the Nashville but they said no. The person who took our order wasn't the friendliest and the order took a while. The wait was 20 minutes which is pretty long but the food was worth the wait. read more

Urban Bird Hot Chicken - Chicken Shop Near Me - Cypress, Texas

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The food is so freaking good and the service is aight depends on if they busy or not as it's understandable they do a lot at the moments but i would definitely like a better ambiance as the place is usually dirty in the floor as they dont clean regularly but like i said earlier they are busy besides time when they clearly aren't doing anything read more

I came here for National Chicken Sandwich Day and got the Nashville hot chicken sandwich. The sandwich was probably the best hot chicken sandwich I've gotten in the Houston area. I constantly get it at other places and while the flavor wasn't as good as others, the portion size was almost too big for me even though I hadn't eaten all day. The coleslaw, sauce, and brioche bun were all well done which helped tie together the massive amount of chicken before me. Service and ambiance were pretty standard for hot chicken places but I'd definitely come back if I have the stomach for it! (If your spice tolerance is high, Nashville hot may not be hot enough for you.) read more

Urban Chicken is a solid spot for chicken lovers. The tenders were really good, crispy on the outside, juicy inside, and seasoned with flavorful spices that stand out. Service was a little slower compared to other chicken places, but the food was nicely presented when it arrived. The restaurant itself is clean and well-kept. Staff were friendly. read more

Urban Bird Hot Chicken - Chicken Shop Near Me - Cypress, Texas

This place was very busy for almost 9 p.m. on a Monday night. The service wasn't the friendliest, but the food more than made up for it. You order at the register and then they will call your number when your food is ready. My son had the Chicken Sando in "beautiful burn," and I had the BBQ Mac Chronic Fries...and OMG. First, the sandwich...the tenders are huge, and it was a little messy to eat with the slaw and sauce, but my son said it was amazing. The chicken on the BBQ Mac fries had a seasoning that made you think you were eating a BBQ lays potato chips, and was soooo good. The portion was huge, but where they fell a little short was that there wasn't very much Mac and cheese on the fries, and the fries were a bit dry. I was a little worried about there being Ranch on top but I honestly couldn't taste Ranch on any of it, so that worked out. All in all, we will return again. read more

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Always a good choice. But just know the hotter you go, more the flavor falls off. Nashville hot gives you the best of both worlds. Heat and delicious flavor!! And don't skimp on the sea salt and caramel shake. It'll make you slap yo momma!!! read more

I genuinely like this place. I really do, however, the employees stated that my DoorDash order never came through and refused to honor the order after checking that my order existed 4 times. Apparently the manager stopped answering the phone and I was told to cancel my order (which DoorDash won't refund because the order is supposedly in progress) and reorder through them. I might be coming off as a Karen here, but I've never had an order get lost through DoorDash and then told to pay again for a new order. The food is always good but the customer service this time around was just bad business. read more

Absolutely love Urban Chicken! So flavorful, juicy , and lots of choices! My new favorite! Just be careful with the hot choices! When they say hot, they are HOT (temperature). Love that they're close to my work, so order thru the website, and usually the order is already ready when I get there! read more

Best Nashville Hot Chicken ever! I've go to Hattie B's and Princes in Nashville each time I visit. No comparison.

Came here with a friend to grab dinner! I got a tender sandwich and a side of the hot cheeto mac and cheese. The sandwich was honestly so big to the point it was really messy to eat, but everything tasted good. Food was reasonably priced as well. Service was quick. Ambiance was nice, but there were a few flies that wouldn't stop pestering patrons lol. read more

The service is terrible. Urban Bird is my favorite hot chicken spot but this place has the worst service I've ever seen. So unprofessional and ghetto read more

Rating 4.5. Service was good. Restaurant was clean and they had football playing which was nice. Food was good enough to come back and try something else! I ordered chicken and waffles with the beautiful hot level spice. My husband ordered the Urban Fries with the beautiful hot level as well. They def live up the "hot" chicken name! lol we love spice but this might have been a tiny bit overkill for us to truly enjoy it. We will be back though to try something else! read more

Urban Bird Hot Chicken - Chicken & Waffle - Chicken Shop Near Me - Cypress, Texas

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Gloria is amazing! Love her customer service! She is so nice and took my order with a smile!

The food is really good and the portions are generous. I do caution the heat level you choose for your food because it is surprisingly HOT! Yet, still delicious. Get the BBQ! The rub on the chicken makes it taste just like the BBQ potato chips we love. Service is good and the place is usually clean. I liked having multiple screens to watch the game while eating as well. read more

Restaurant was clean and service was friendly, although a little slow. Food was good and served hot. I'll be back if I'm over on this side of town again. read more

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One of my favorite places in Cypress, Texas since I moved here three years ago, you get your moneys worth. The chicken tenders are huge great taste great flavor and good for the pricing. read more

We've visited this location twice. The first time was for takeout, and there were some free items we were supposed to get with our meal that they seemed adverse to giving to us. (In my view, if you advertise it as free with purchase, you should provide it without issue.) The second time was to dine in; the place was generally clean, the staff was friendly and our food was prepared in a reasonable amount of time. However, the food was just okay - not bad, but nothing special - although the term "jumbo tenders" as a descriptor of their chicken seems misleading. Also, compared to similar restaurants, they come across as overpriced. All in all, it's good food, but nothing special or worth going out of your way for (although I will add that they seem to be one of the few places around where you can get a regular-sized shake.) read more

The food is decent but I waited 35 minutes. No joke I ordered at 1:13 and did not receive my food until 1:50. Absolute waste of time, I get that fresh food takes time to make but there is no way that food takes a full 35 minutes. read more

First, this place is one 13 in Texas. There's nothing special about this place. Just another chain serving frozen chicken and fries. The service here is very slow for just serving fried food. It took 20 minutes from the moment we ordered until our food was ready. I ended up having to go up to the counter to find out why it was taking so long. The food was like warm and greasy. The sauce is a Cane's sauce ripoff. Wow this place is bad. Terrible flavor and lackluster experience sealed it for us. We won't be back. You shouldn't even bother. read more

Place is fairly new. Food was good and hot. Service and cleanliness was terrible. The lady at the counter was struggling to just get words out. So lazy, leaning on the counter as she was taking orders. We had to ask for napkins and for a table to be cleaned. Food all over the floor. It was nasty. Will not be back to this location. read more

Urban Bird Hot Chicken - Chicken Shop Near Me - Cypress, Texas

I have been dying to try this place and it didn't disappoint. I decided to try the mild tender sandwich and a half order of urban fries with BBQ sauce. The customer service was a bit underwhelming as the workers seemed rushed and didn't care to at least smile when handing the tray of food. The wait for lunch wasn't too long and it seemed to pick up after my order came out. The decor is nice and they have music playing which may be a bit too loud if you're trying to talk to someone in your party. I was shocked when the food came out I wasn't expecting the size of the sandwich! It was massive and rightfully so as it's $10 alone. It was the first thing I dug into and man it was good! It was extremely hot and fresh. The flavor of the slaw with the pickles and chicken seasoning was perfection. I don't think a combo is even necessary as the sandwich alone is more than enough food. I also don't recommend it for a date meal, it was messy, so beware. The fries were a hearty size also, it was more than enough for two people and honestly it's a whole meal within itself. The fries were seasoned and it paired well with the toppings. Overall, I would return, but only order 1 item and maybe even bring a bib... LOL read more

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I've been to this location 3 times. The food is really good. I recommend the Nashville Hot!! It's a little pricey. We got 3 tender baskets, 3 drinks and 1 kids basket and paid $70. The kitchen is well staffed. I always see at least 10 people back there. The front of the restaurant is in DESPERATE need of staff. On our last visit there were 5 dirty tables full of trays and baskets. The few tables that didn't have dishes were sticky and dirty. There was 1 lady working the whole front of the restaurant. she takes your order, cleans the table, and refills the drink station. The restaurant was full and the line never stops which is probably why it was so dirty. They need more staff to keep up with the clientele. The food is good. You're going to get swamped but if you can't maintain a clean restaurant they may not come back read more

Great place, friendly staff, relaxing environment with music to cater to guests. Food is always served hot and fresh without fail, overall a great place to meet with friends and eat. read more

Food was great. Everything was delicious. My kids finished every single bite and they are some picky eaters. The waffles were so delicious we had to order extra and enjoy as dessert. Wait time was a little long due to all the orders but it was worth the wait. Definitely would come back. Thank you Roselyn for helping us out. read more

Finally got the chance to check them out and they did not disappoint. I met a friend for lunch on a Thursday afternoon and the dine in area was relatively empty, but there was a constant flow of customers placing orders and taking them to go. We placed our order and waited about 5-7 minutes for it to come out. I ordered the Nashville Hot Tendo Sandwich with fries and a drink. I requested the slaw on the side. She got the same flavor, but in tenders. I took a bite from my sandwich without the slaw to taste the flavor. It was . The sandwich had the right amount of heat and sweetness. The chicken was juicy and hot (temperature). I tasted the slaw before adding it to my sandwich and it was ok. Nothing crazy about it. What I liked was that it wasn't all mayo like most places, that's all you taste. What I didn't like was the kale in the slaw. Don't get me wrong, I like kale, but served this way, no. I did add it to my sandwich to add some crunch and help balance the heat (temp). The crinkle fries were good. There's a selection of fountain drinks and lemonades. I had the blueberry lemonade and had to mix it with water as it was too sweet for me. Overall, I enjoyed the sandwich and will come back to try the meal fries and street fries. read more

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the only place where i will return for the food when the service sucks. i love the urban fries, i love their chicken, their bird sauce, the waffles and hot honey, their lemonades, everything other than the service. i see workers on their phones, no gloves in the kitchen, so many tables are filthy, and cashiers look at me like i ruined their nights. i am a server myself, i always tip, but this place is an exception. the food is amazing, i love it and will return, but these workers wont make any money from me. i just hope the kitchen staff get paid well enough for making the food read more

We were told it was an hour wait FOR EVERYTHING ON THE MENU. This place needs new staff who are ready at anytime of the day.

Food here is so good it's just upsetting how long the wait is I could order 30 mins ahead and it still wouldn't be ready by the time I go pick up. Their customer service in general just isn't very welcoming either. read more

The food was very dry. The sauce is what saved the meal. The service is very disappointing, there was little to no interaction with the workers. No welcome in or no hi or hello when we walked up to order. We came in at 4:30 ish and waited 20 minutes for our food! I would understand the wait during a rush, but there were no customers waiting before us. Our order was not large either. The workers are not friendly, they just hand you your food and walk away without a word. read more

Food was great and everything but the customer services from Nataly wasent A+ do better

My very first time coming here. Jasmine the cashier recommended the Tijuana street fries or the elote fries. I went with the Tijuana street fries and that was an excellent choice. Food came out fresh and was plated to perfection. read more

Had the Sando Chicken Sandwich, it was delicious the sauce and slaw on it were delicious. It was filling. I don't get the spicy. Also had a half order of the loaded fries delicious also. I was full! Will be back just wishing it wasn't so pricey. 19 bucks for a sandwich and half order of loaded fries. read more

adrián had amazing customer service good food would definitely come again. very juicy chicken

The chicken tenders are excellent and the service is very good. My favorite place for tenders.

I tried this place for the first time because I like chicken(spicy is my preference) I do not remember the name of the sandwich but you can choose about ten different heat settings. Mild or the hottest. I picked one that was a little more spicy and liked it. The sandwich was big, enough for two meals. You get your money's worth. Will order it again in the future and try something else also. read more