The manager on July 25th 2026 was outstanding. This location is always very clean, food is always really good and the staff and manager and really friendly. Best McAlister's in the Houston area. read more

"Fine in a Pinch, Forgettable Overall!" 08-05-2025 I stopped in here during my lunch break during PD (Professional Development) week, my first week back at the high school where I work. The place was packed. Space was tight, with barely any elbow room between customers standing and seated, and the line to order was long. While waiting, I scanned the menu for a salad I'd enjoy, but honestly, their salad options were pretty limited and not very appealing. I ended up going with the Southwest Cobb Salad. It was... okay. Edible enough to satisfy my hunger, but definitely nothing memorable. I don't always use dressing, but I tried theirs and it was decent, tasty enough, though I can't even remember which one it was. That kind of sums up the salad: forgettable. The atmosphere during the lunch rush (11 AM-12 PM) was loud, busy, and a little overwhelming. Maybe it calms down later in the afternoon, but being in a packed shopping center right off Highway 290, traffic and parking are already hectic. Honestly, even walking to and from your car feels a little risky with how heavy the traffic flow is. Food Notes: Southwest Cobb Salad - 3/5: Mediocre at best. The black "crispy" tortilla strips weren't crunchy at all, actually stale. Big disappointment. I've had much better salads elsewhere. If you're in the area and absolutely can't find another deli or salad spot, this place is fine in a pinch. You won't hate it, but you probably won't love it either. Given the number of surrounding restaurants that offer more variety (and better flavor), I wouldn't go out of my way to recommend this one. Final rating: 3/5 stars. Very middle of the road. Visit at your own risk. read more

McAlister's Deli - Southwest Cobb Salad - Sandwiches Near Me - Cypress, Texas

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My partner took me here for lunch. I'd never been before. I got a sandwich and a cup of chicken tortilla soup. That wasn't chicken tortilla soup by a long shot. For one, very little chicken. Secondly, there were green peas in there. No corn. Third, cream had been added. And the worst thing? Thick corn CHIPS like you dip in salsa, instead of the thin tortilla strips that give the soup its name. Overly spiced with powdered seasonings, not with the proper peppers infusing their flavor and heat through the cooking process. I will not be going again. In fact, we will make our own soup going forward. read more

The food is mostly ok but the employees are clueless. I wish this location had more competent staff.

Always a good place for soup and a sandwich Staff is always friendly and patient and there are plenty of tables and parking all around bldg. Price is higher then a burger place but fresh, healthier food is always gonna cost a little more. I ordered 1/2 spicy southwest chicken sandwich and tomato bisque both a must try in my opinion. $15.78 read more

McAlister's Deli - Sandwiches Near Me - Cypress, Texas

Please train your cashiers on clarity and understanding... I ordered a pick 2 and the lady only rang me up for one and then later came back and said I never clarified.. she actually got snappy but since I already paid I just went ahead and paid the difference.. do better! read more

I stopped by here with my client to grab lunch. I hadn't been here in a long time but it was a pleasant experience. The restaurant was clean and the sandwiches were delicious. read more

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We frequent this location for Sunday lunch. It is always great no matter what we order. The staff is consistent and attentive. We enjoy our visits. read more

Gotta give love to McAlister's! Not sure why the stars are middle of the line, I definitely think it deserves to be better than what is represented. For value, service, taste/type of food, app rewards, and the sweet tea...I give it a 5. I typically order to go, but this time we elected to eat in. Our orders were taken at the front counter by a very nice employee, quick and painless transaction. Don't forget to use the app for rewards! You can build up points really fast and more often than not, they give away a free surprise drink or dessert. This visit I got the jalapeño Turkey crunch...first time having it, it was excellent!! Just enough amount of meat, cheese, avocado, and jalapeño crunch for that nice spice kick. Great tasting, great combo! PS: get the sweet tea. read more

McAlister's Deli - Jalapeno Turkey Crunch - Sandwiches Near Me - Cypress, Texas

It was my first time eating here in over 6 years and I got the free entree for signing up for the app well if got this lovely salad with black olives it was delicious. Then I got the steamed broccoli mainly because y'all charge a service fee and my military card will lock because they think it's fraud. Y'all may wanna stop charging us a service charge on free food. Anyways, a tip use more butter less pepper flakes my throat is burning and it lacks actual flavor. read more

McAlister's Deli - Harvest Chicken Salad (contains pecans) - Sandwiches Near Me - Cypress, Texas

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For what's it worth, this place always get my to go order right. The staff is quick an attentive. My family like grabbing lunch or dinner from here. read more

We ordered our sandwiches to go. My half chicken salad had half a scoop of chicken salad and the rest bread. My husband's club was exact same! We pay all this money and get jipped on quality by the workers that have no pride in the company. Damn shame!!! read more

McAlister's Deli - I almost missed the half scoop of chicken salad! Very disappointing! - Sandwiches Near Me - Cypress, Texas

Food and service was great and they have gluten free bread(Yey!). The only issue we had was that one of the female workers was screaming and yelling to other employees in the back and saying cursed words in Spanish. Very unprofessional and it took away from us having an enjoyable meal. Not sure who the manager, but this employee needs to be spoken to. read more

If I'd gone into the bathroom first, I would not have eaten here. Absolutely disgusting! My sandwich meat seemed old; it had no body to it and no flavor. The soup was greasy. A big disappointment, especially because we knew if we'd waited we could have gone down the Hwy to Jason's Deli--better quality of food and less expensive. We won't ever go to a McAllister's again. read more

My first time trying this spot out and it was awesome.. The food was fresh and delicious and they had some strawberry lemonade to die for. But the loaded Baked Potato (veggie) and my Italian club sandwich was amazing. They had social distancing and hand sanitizer and plenty of parking. And it's handicap parking for, a tad bit expensive for a sandwich shop.. but I enjoyed myself w/ the person I was with. read more

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Great place for a sandwich, chips and a drink. Always fresh and delicious. Staff is always very polite and caring. Kayla is always very friendly. read more

I tried out McAlister's for the first time, and I was very impressed by the selection. There were tons of sandwiches to choose from, and it was hard to make a decision. I decided on the spicy turkey melt, which I wish was a little spicier. It was still a great sandwich. I thought the baked potato soup was very lackluster and I was not a huge fan of the flavor. I definitely want to try more menu items and see if there is anything else I like read more

McAlister's Deli - spicy turkey melt and baked potato soup - Sandwiches Near Me - Cypress, Texas

Wonderful customer service! My wife and I are on our way out of Houston and needed something to eat and hot water for a bottle for our hungry hungry hungry 11 month old baby boy. I asked if they could somehow get hot water for me and they so willingly went out of their way to help me. They had a line of people ordering and still managed to help them while someone heated up my sons water for his bottle. Thank you so much to the female manager on duty for helping us comfort our son! Side note (and almost as important): the food was great and hot the spot! read more

McAlister's Deli - Sandwiches Near Me - Cypress, Texas

They get 5 stars for the price, flavor and free WiFi lol. I had to finish some assignments and I'm glad they let me work on my lap top while I ate. Also I accidentally sat on a reserved table but they didn't trip so for that stars read more

McAlister's Deli - Sandwiches Near Me - Cypress, Texas

Ordered Savannah salad - looked good on their site. Chicken had obviously been frozen, couldn't even eat the greens and dressing was flavorless. read more

Great sandwiches always get the orders right! Customer service is also good. Grilled Chicken Club

One of my favorite sandwich places! Their peach tea is delicious!! Their customer service is wonderful as well. read more

McAlister's Deli - Sandwiches Near Me - Cypress, Texas

Disappointing is they key word about this visit. I ordered online and didnt have that many substitutions from the typical entree (i.e. change the bread, remove mayo, add mustard. Didnt think I would have issues. Order was waiting for me on the shelf (Based on my last name) as promised through my order confirmation email. I was estatic to try their loaded baked potato, but my excitement was squashed when I saw that the pretzel bread I ordered was not only a wrap but a wheat wrap. I waited for the cashier to come back to the counter and explained my disatisfaction. First thing she says is--we dont have pretzel bread. One of the other employees walks by and says " Ooooh that would be good!" Well yeah, but no one informed me with a phone call or sent an email stating the exception until I took the time to look at my order and saw the flaw. Im guessing that they felt someone who made an online order wouldnt have time to check their order--Ha Ha!! Not this customer. The cashier offered to remake the sandwich, but I asked how long it would take because I was about to sit around 30 minutes (which was the window give. for my onlin order) for it to be remade. I even stated I wouod just take the bread and put the sandwich together on my own since I saw a line was forming to order. She promised me 5 minutes. I agreed, but asked for a cup of water while I waited. I should have checked the baked potato throughly. I didnt see the sour cream on top of the potato, but I figured it was seperate with the butter containers. It wasnt until I was home that I saw that I had no sour cream in my bag and none inside the potato. Kind of a bummer. Whats a baked potato without sour cream?! Ive even ate plain greek yogurt in place of sour cream and was satisfied, but NONE at all?! Just was an okay baked potato. On top of that, it was overcooked. I really would have filled out a receipt survey about this visit, but the receipt attached was the kitchen copy--no survey receipt attached. Maybe theyre training a new kitchen staff because there was a guy who was dining it that complained about ingredients left off hia sandwich too. Gotta do better McAs.... read more

This is my favorite sandwich shop and the food here is so good and prepared fresh daily! The lady Kayla at the cashier was so sweet and kind to me and my service dog today ! We will be back very soon ! I love the grilled chicken ceaser wrap and Kingston loves the turkey and cheese ! read more

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Nice little deli lots of variety and mostly not busy depending on time of day. People are very friendly and food is fast to come out. How's the food you ask well the food is great I especially like the grilled chicken club and the French dip. read more

McAlister's Deli - Huge menu - Sandwiches Near Me - Cypress, Texas

Camilo Joseph Dylan amber and the shift leader Chris were very kind and helpful they had great customer service I felt at home I highly recommend this place read more

Discovered this place yesterday and already came back for lunch again today. The food is good, very quick, and reasonably priced. The choose 2 option is 7.99 and both times came to the table in minutes. The drinks are huge and have free refills. Their teas are great and the food was warm and fresh both days. The service both times was "chick-fil-a level". The employees were all friendly, prompt, and quickly cleaned the tables and filled our drinks with smiles. The meal is a good portion which left both me and my dad full, but not overstuffed. Overall, I highly recommend this restaurant and location for a quick, great lunch! read more

McAlister's Deli - Choose 2: French Dip and Chicken Tortilla Soup - Sandwiches Near Me - Cypress, Texas

I travel between Houston and Austin often, and when you need a comfortable break out of the traffic and the hustle, stop in here for a diverse menu that will please many types of palates. I appreciate the good service and the fresh food. Personally, I always enjoy the Roast Beef with Horseradish sandwich. It is flavorful and sharp, just as you would like it. There are many places to choose to eat in this area.. most of them involve a deep fryer... avoid them, come here and get you a classy, convenient, health conscious family meal with good prices and a good atmosphere. After all, nothing can make a trip better than having a good meal in the stomach that prevents those road-trip cravings. read more

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Savannah Salad a real, real APlus winner. Huge serving so be prepared to take home The extra. Perfect family salad that has slices, not chunks, of chicken. Full of veggies, nuts, and spinach. My favorite salad from any place. read more

This was my first time at this location. I'm surprised I haven't been here before. They have many vegetarian options: sandwiches, pastas, salad, mac and cheese. I will most definitely be back just because they are so veggie friendly. I ordered a veggie club with a side of mac and cheese. Both were delicious. I didn't think it would be as filling as it was, but with the side of mac and cheese my meal was pretty filling. I guess that's cheese for ya. The interior decor is diner-style and is pretty large. They have curtains between the rows of tables that offer more privacy. There was also a good number of people inside for the weekday night in Cypress. read more

McAlister's Deli - vegetarian club - Sandwiches Near Me - Cypress, Texas

Good franchise type food and service in this long standing Cypress deli. We go there maybe twice a week. Usually no quality issues or forgotten items like you often see in other curbsides. read more

Food was pretty good ordered it about 9 o'clock so I was impressed the food seemed fresh. Delivery time was good. The only complaint I had is they did not put in our dessert I ordered which was about $3 worth that was missing from my order. read more

It's free tea day!! I got the choose two. Horseradish and garden salad. Hubby got the pulled pork sandwich which was delicious. My meal did not disappoint. Thanks for the free tea!! And the service always seems to be friendly! Today another day and tried the Southwest BBQ Chicken salad and it was delicious!! read more

Chips were stale. I asked the manager for fresh chips and he returned with fresh chips, but he gave me like 4 chips...other food tastes the same as other locations. read more

I used to love McAlister's Deli but now it sucks! I had several problems: 1. New management is not good at all. Staff does not communicate well with each other in knowing what they have or in my case didn't have that day. 2. No baked potatoes & lemons? What's up with that? I placed and order for a baked potato ( just a spud) and tea. Getting ready to pay and kitchen staff says tithe manager "we don't have an potatoes" he then tells the cashier who repeats the information to me. I then go to my old standby the veggie sandwich on pita bread as I am vegetarian there are only about 4 items on the menu I can eat which brings me to problem # 3. How can you have an item on the menu and be out of it? If you are out of potatoes go to Kroger and get some or call another one of your locations and bring some to this store! You had to have known this before you opened for the day. Same goes for them lemons! Come on people. 3. Got rid of the good veggie sandwich on pita. Now they put the veggie on thick bread which would have not been a huge problem if the amount of veggies compensated for the thick bread. Oh and they also took off the only protein that was on the sandwich- the cheese! Not sure I will go back. I definitely won't recommend this McAlester's to anyone I know! read more

As a delivery person, I had a bad experience, As I waited for the order to be ready, it was taking long so one of the employees kindly offered me a something to drink while I waited, the manager asked one employee if I had paid for the drink, he said someone offered it to me. The manager said in a bad manner:"no free drinks in my restaurant" , then the turned to me and asked me: "did you ask for the drink or did someone offer it to you?" I told her it had been offered to me. Why am I writing about this? Because she turned an act of kindness into miserable moment. Managers have a very important job in a restaurant. These situations can be managed in a more educated way. read more

We ordered three sandwiches "to go" and got home to find that all three were wrong. They apparently don't have much quality control. Also, it took a really long time on a Wednesday night. read more

I've been to this location many times and never had an issue, but today I placed a to go order and after getting home I opened my sandwich container and found a squished fly on my bread. So I called the restaurant and explained the situation to the manager, who refunded my money. I then asked what they were going to do about having flies in the food prep area so this doesn't happen again and I was told that they already had pest control come out two days ago! :O wtf!!! So you know you have a pest problem, but yet you still keep the restaurant open even though the issue isn't resolved!!!! My main problem is that if there was a fly on top of my bread in plain sight what else is hiding in the sandwich that I can't see??? I hope you guys get shut down. read more

McAlister's Deli - Squished fly on my sandwich - Sandwiches Near Me - Cypress, Texas

I got food poisoning from this place. Someone decided not to wash their hands after going to the bathroom. 0/10

After having many bad experiences at Panera, I decided to give McAllister's a try. I ordered the turkey sandwich (can't remember the name) and substituted country white bread. It was really good. The bread was fresh and there was plenty of turkey and the veggies were ripe. My husband had the chicken club and he said it was good, as well. That is about descriptive as he gets :-). The tea was as good as I remembered. Will definitely go back when I get another craving for a sandwich. read more