I have not had a bad experience here until yesterday. I placed the food order and asked if the cobbler was available, she replied yes. I requested 2 cobblers, paid. 5 minutes later she came over and said there was no cobbler available and she could offer an extra side. Not once did she offer a refund. Another customer came in purchased 1 cobbler and what do you know... she gave him cobbler. I spoke to the manager, at which time I explained to her that if only 1 was available that should've been placed in my order, not given to a customer who came in after me. Giving a customer 2 brownies in place of what they requested is not good business. That is not compensation for your oversight. The manager offered 2 sandwich cards, then asked if any of the cobbler could be temped; then stated none was ready. No timeframe was provided. Manager was a lady, as well as the cashier. Not once was a refund offered. Oh and the cashier charged me for a drink that I did not request. read more

Great staff - great good - great vibe!! Loved our meals - and the manager saw our family having an arm wrestling competition - offered the winner free dessert. Super fun place - definitely recommend read more

As someone who spent 2 years eating through BBQ in Houston and came back to Cleveland, this may actually be the best affordable BBQ place in NE Ohio. Got the brisket sandwich as part of my rewards (highly recommend you sign up for their rewards and add your birthday!) and they ask you if you want a leaner/fattier cut. If your health allows, I highly recommend the fattier cut, as it is quite juicy and a bit smoky. They pack your money's worth of hot brisket into one sandwich and it remained warm and juicy after a 40 min drive back home! Sauce-wise, I recommend honey tupelo if you're into a sweet and spicy sauce. It's quite admirable how much they value their military and first responders from their walls honoring servicemen and women to their deals for military and public service personnel. They have a nice comfortable vibe with their seating area. Parking lot available. The kind and friendly ladies managing and working behind the counter at this location will treat you with excellent service. The manager (I believe) gave me the recommendation on the sauces (which she was very knowledgeable on) based on my taste. read more

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Absolutely great service great environment is great. Can't get enough of this place. I condo missions at least four times a month. read more

Mission BBQ - Chop brisket, sandwich baked beans, and string beans. - Barbeque Near Me - Mentor, Ohio

The food tastes melt in your mouth delicious. The service was excellent. The place was neat and clean. I would recommend any and everyone to this place. read more

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During an incredibly difficult loss, Christina Smelcer, Catering Service Specialist, made our sadness feel far less overwhelming. Her empathy and genuine understanding were much appreciated for the thoughtful, loving touches she and her team provided. They truly went above and beyond, and we highly recommend Mission BBQ Mentor to anyone seeking compassionate and professional care. Again, my family and I are extremely appreciative. Sincerely, the Croone Family read more

Amazing food , hot and excellent taste . We are from Oklahoma and the service was impeccable. I would recommend them any time . Mud pie was awesome also . read more

This review is a long time coming. I've been coming to this Mission BBQ for over 5 years and let me tell you something. The food is always piping hot; the staff is Uber friendly and treat you like a friend they've known for years. They have pictures of our first responders not locally, but those who are vets. I love how they treat the vets with so much care and respect. Mission BBQ is literally the only place in Cleveland I can get Kansas City style burnt ends and I feel like I've step back into Lenexa or KCMO. The smokers are always on and they have the most variety I've ever seen at a BBQ joint. Theres always somewhere to sit and sauce is on every table. If you're in the mentor area looking for BBQ, your first mission is to get to Missions, you'll be glad you did. read more

Delicious ribs with a variety of sauces to choose from at the table. The brisket options are lean vs a second option -I can't remember but a more fatty option which is what we chose and was amazing. The fries were delicious. The meat dishes came with cornbread which was a nice surprise. They do not have a wait service, you order at the front and they call your name when the food is ready. They will help you bring the plates to the table if you have many plates. My kids loved the meat and they had several non-spicy savory sauce options to choose from. Smokey mountain was a family favorite. The ambiance was very casual with tables and booths. I would definitely come again the next time I'm here. read more

This restaurant still has great food, don't get me wrong. But, it seems that they always run out of the salmon every single damn time I've tried going there lately! This happened once again on Sunday. I went in the door and walked right back out! So disappointing! (Order enough to last past your lunch rush!!!) read more

As usual, Hayden's (Manager of Mentor) crew was great from the start of the order through preparation and delivery. The team's cadence is measured and always consistent to the highest performance client desires. Shout out to Maddie, Lukkas, Cailyn, Justin and lastly Sing. They all deserve atta boys! Kind Regards, James read more

This place was good. I didn't love the BBQ sauces but the food was pretty good. The people were very helpful and sweet. read more

Mission BBQ - Brisket - Barbeque Near Me - Mentor, Ohio

Great food, fun environment, very welcoming staff. We loved it and will definitely go back!

I have never been to the restaurant, but I have eaten the food and it was excellent, I was planning a group of eight men to have dinner a monthly get together we have and I shared the location with the group and they asked do they serve beer which I thought was a little odd until I called the restaurant and they told me that they do not unfortunately the group prefers to have an adult beverage and so we chose another location but maybe another time. read more

The food was so good. The service was awesome. Will b going back. Thanks everyone What more can I say. The place was very clean. Parking was good read more

I'm from Northern California. I wish so much that we had this restaurant there. Wow! This place was AMAZING!!! We had the brisket, and let me tell you, it was so deliciously moist, tender, and melt in your mouth good. The fries are perfectly made, and the coleslaw was fresh and delicious as well. I could tell that the locals really love this place too! We had gone to an Outback the night before and lemme tell ya, they don't hold a candle to this place! The service here is swift and courteous. I couldn't ask for a better experience. It's gonna be my new go-to place when I go back east! You will not be disappointed! read more

Amazing BBQ! This was our first time eating at Mission BBQ and we didn't know what to expect when we first walked in. But the guy taking our order was very helpful and explained the whole menu to us which was very nice. I ordered the brisket with Mac and cheese and corn bread and my wife ordered a pulled pork sandwich with Mac and cheese. After we ordered Jared the guy distributing the food was very pleasant and asked us if it was our first time. He explained their whole process with smoking the meats for over 12 hours and not having a fridge or microwave in the restaurant! We love that they have many choices of sauces at their tables- even though the brisket didn't need any sauce to be delicious. It was very moist and great smoked flavor and the Mac and cheese was one of the best in town. The corn bread was warm and fresh and was so good my wife ate half of it and wished she had gotten her own. The atmosphere is very American and patriotic which is a nice reminder of our freedoms. We will definitely be back and I highly recommend if you want great BBQ and amazing service! read more

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I had the pulled chicken sandwich, fries(freshly cut) and drink. Service was great. As was the place.

This is the third and last time I fight 306 traffic to get to this place only to find out that they do not have any chicken ready to take out or eat in. place is average at best as far as bbq goes. But in Menner, we have to take what we get. And I feel like this place knows that. Never, ever ordering here again. Teen service crew could care less. Place is a joke. It's no wonder people chuck rocks through their windows. read more

Very good food and excellent service. We went for dinner on a Friday night and they had plenty of staff for the rush and the food was quick. Bathrooms are clean too. Thank you for not asking for a tip. I appreciate companies that pay their employees. read more

Food: As far as options go, they seem a little light and there wasn't anything that stood out to me, like something that you can ONLY get from this place. Still, the sampler is good, mac'n'cheese is the bomb, brisket was good and tender, jalapeño sausage was excellent, everything was good. No collared greens though? Service: No complaints. The kid behind the counter was young looking and I asked what was good, he just shrugged. "Man, I just work here." ??? Well, time to just close my eyes and point I guess! Ha! Atmosphere: I will say that although I consider myself to be patriotic, I do agree with some of the other comments that this place goes a little overboard on supporting the troops. Like, I get it... and I read their website too, it's cool they give back to the military service functions, but as what point does it feel like they are using that for their benefit? At some point I almost feel like it is boasting that they are so pro-military. Maybe that's just me, but I prefer a more silent approach. If the food is good, then that alone should speak for itself. Price: It's not too expensive, 20-25$ for a good plate of BBQ. I am always willing to pay the price if the food lives up to the hype. I think overall, the price is just right for what you get. Overall: I was just a little put-off by the AMOUNT of memorabilia that is strewn about. Maybe that's just me, but in my head I was thinking that the military was what defined this place, not the food. But the rest of the place is solid and now I know a great BBQ place if I am ever back in the area. read more

We used Mission BBQ catering for my daughter's wedding this April. The food was amazing, the servers were so friendly and helpful, and there was plenty of food. I knew this was one thing I didn't have to worry about that evening, and your team proved that to be true. Christina was truly a joy to work with from start to finish- hospitality is surely one of her gifts! She was so helpful in the planning stage, giving recommendations that we truly appreciated. She also listened so well to our needs and what we wanted. Definitely a great option for catering! read more

This was one of my favorite restaurant experiences. It wasn't just that the brisket was amazing. Or that the place was real clean. Or that the staff was friendly and helpful. It was ALL of that and more. In particular, Alecia (Nagy I think) was awesome. Took the time to describe and have us sample bbq sauces after she explained the changes due to Covid. Brought my wife & I a banana pudding to thank her for being frontline. You couldn't be more friendly. I'll definitely be back and will tell everyone to try it! read more

Mission BBQ - Brisket with fries, baked beans and cornbread. - Barbeque Near Me - Mentor, Ohio

I thought the last thing we needed in mentor was another barbecue place. If you would all have ever lived in the South or have been to the South and have had actual proper barbecue you will know that Ohio based barbecue is not something you brag about. I was so so wrong. My friend Adrian and I went there for lunch today in an effort to combat the Corona virus and get some decent meat. I never been in mission barbecue before and while we were waiting in line they made an announcement that they were gonna sing the national anthem at lunch and I thought holy cow this is pretty cool everybody stood up hands over hearts and song along with the national anthem. Including the employees who looked proud as h*** to Be there. Since I am doing low carb this place is a natural for me. So I tried the to meet sampler got a side of slaw in sampled a bunch of their barbecue sauces. Holy cow man. I did get the sliced Turkey and some lean brisket and also got white Alabama sauce in some of these super hot Habanero sauce I love it all and I can't wait to go back tonight to get more If you are a first responder this place is legit it is the real deal. I gave them one of my shoulder patches from my time in the Virginia state police and they were very honored to have it. read more

Mission BBQ - I love this place already - Barbeque Near Me - Mentor, Ohio

Oh I had high hopes for this place, Texas style Bar-B-Q, yummy. Unfortunately it didn't live up to it. I got the Brisket combo with cornbread and a side with a drink. I added two bones of ribs. Price $28.00 and change. I got bottled water for my drink, and the side was French fries. The best thing about the meal was the bottled water, next the French fries, and then the cornbread. The ribs were tender but so dry I was gagging, and all 6 of the bar-b-q sauces weren't good enough to use. The absolute worse and most expensive part of the meal was the brisket, so salty it was uneatable. I do believe if I would have finished eating it I would have died right there. I lived in Texas for over 15 years and I have had a lot of Texas style Bar-B-Q and this is not it. They would throw you out of Texas for this stuff. I hope not all Mission Bar-B-Que restaurants are as bad as the one in Mentor, Ohio on Reynolds RD. If they are I don't understand how they can stay in business. This was without a doubt the worse Bar-B-Que I have ever had. I will never go back, and I really want my money back! read more

Love the food and service. They are expensive, but you get what you pay for, and money is donated to Veterans. read more

Mission BBQ - a table with a variety of food items - Barbeque Near Me - Mentor, Ohio

F.A.B. you know why that stands for? Fucking Awesome Barbecue. And that's what you'll get here. Servers walked around handing out free fries and everyone had a smile on their face. If I was a "sugar daddy," no question I'd bring my honey here for a moderately priced, primal bite. No fuss, just some saucy meat... how I like it ;) read more

Packed dining room and busy togo orders all with food being made very quickly and efficiently in assembly line format by the employees behind the counter. Delicious pulled pork with many sauces to choose from ranging from tangy Texas to sweeter KC style. Brisket is juicy. Ribs were kinda dry. Macaroni was unremarkable. Peach cobbler was out of this world! Cornbread was super moist and sweet. read more

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Wonderful service and food. Rowen, Haden and team were amazing. They were thoughtful and patient with not just us, but with the several other people who came in after us. My husband and I both work in hospitality and felt the need to call attention to their level of exceptional service. Well done Mission BBQ. read more

A highlight of our trip to Kirtland. The meat was legendary. The banana puddin' did not clown. The tributes to our soldiers and first responders always hits home. The whole vibe of this place created an incredible dining experience. If you don't go here, you should probably question your life's choices and what else you might be missing out on. read more

Mission BBQ - Barbeque Near Me - Mentor, Ohio

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The food is pretty good the portions are really on the smaller side. We had a very large take out order over 150 and we were kind of hungry still. Love the concept and they cater to vets that is awesome. read more

This place has, 1. The best BBQ food. 2. Best management and crew. 3. Cleanest and most welcoming environment. 4. REAL AMERICAN values. ALSO, If you don't want to be made ashamed to eat a pulled pork sandwhich by the radical liberal climate change marxist democrats (which is half the companies in the food service business) than come here and eat all the BBQ YOU CAN TO THE GLORY OF GOD!!! Love this place! Soli Deo Gloria! read more

Mission BBQ - Awesome seating area! - Barbeque Near Me - Mentor, Ohio

The food was amazing. Really great customer service. Everyone was really nice! Very military background and overall just a really great experience! I will return again. The Restaurant was really clean. I love it! read more

My wife and I ordered a sampling of the menu for takeout. I have mixed feelings about their food. Some items were very good, while others were not so good. Here is what we ordered and what we thought about each. First off we had a slew of sides: the potato salad was very bad, the potatoes were very hard and really inedible. I would not recommend this side ever. We also had the baked beans which was extremely good, highly recommended. We also had the green beans which was very good as well. The cold slaw was kind of non.descrip, it was ok, but nothing to write home about. The macaroni & cheese was very bland and not very tasty, I would pass on this side as well. The main dishes we ordered was the pulled pork which was just ok. The St. Louis ribs were excellent. The beef brisket, which I ordered juicy was anything but juicy, kind of dry. They did give a lot of sauce options. read more

Always great food for a great price. The way they support law enforcement and military should be commended, I will always support them with my business because of this. I got the special plate, which is always perfect. This time it was the blackened shrimp...oh my god...so crazy good! read more

We're no strangers to Mission bbq! While we live in Lake county.. we used to travel to their parma location. Hearing that one would open much closer to us, in mentor.. we anticipated their opening! Of course, we visited on opening day! We couldn't wait. Upon arrival, we were greeted by over half of the employees. Everyone there was super nice to us & our two year old. I got the pulled pork entree combo, my two sides were the fries and Mac & cheese (which my daughter takes as her own, we share lol). My husband got their three meat entree combo with one side of fries. The meats he chose were lean brisket, ribs & jalapeño/cheese sausage (it's spicy for me, but his fav!). There are 6 different bbq sauces available to you along with vinegar at the table. I mix their lemonade with unsweetened tea for my beverage - it's the best. My favorite sauce is the smoky mountain bbq. We love the atmosphere, staff personality & food. One of our go to spots, we are so happy we have one closer to home now. read more

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Never been before and I wasn't sure what to expect. It's a line up and go down the stations place kind of like Chipotle or Moe's. Food was okay to good. Rib meat was luke-warm, but tasty. Fries were just average, nothing special. Went there at lunch and they did the national anthem. I get that it is a military/ first responder place, but that did throw me off a bit. Was very odd for a casual lunch place. Servers were friendly and there were plenty of people bussing and keeping the place clean. read more

Really nice people and some of the best barbecue I've had in a long time. We stopped for lunch and were greeted by one of the friendly workers as we walked in together from the parking lot where she had just delivered a carryout order. Once inside, my wife and I ordered a couple of brisket sandwiches with mac and cheese and coleslaw as side dishes. We got our drinks and sat down. In just a few minutes, our order was ready and we picked it up from another pleasant worker. The sandwiches were loaded with meat and cooked to perfection. While we ate, a third worker, Leah, came by our table and checked on us. She was sociable and easy to talk to. Before we left, she gave us a couple of complimentary cookies and some coupons for our next visit. This was our first time to this location and likely not our last. If this was typical of the service and the food quality, we'll certainly be back. Like many restaurants, the prices are a little than what they used to be, but you get your money's worth here. read more

We live an hour away but well worth the drive. A new bbq restaurant opened near us so we decided to try it what a disappointment the food was horrible the atmosphere was annoying as they played music loud couldn't relax like you can at mission bbq and the staff is always welcoming and friendly. Lesson learned stick with the best!!!!! read more

We are here several times while we were visiting the area. I can't say enough about how good this food was. We had pulled pork sandwiches the first visit. It was tender, smoky and delicious. I had a side of green beans and bacon, delicious! The sauces are so fun to experiment with. I'm not sure which is my favorite. We also had the moist brisket and jalapeño and cheddar sausage. Everything was so delicious. I can't wait to return! read more