Livr this place! Even when packed, service is friendly and all of the food choices are very good!

Walked in and we were seated pretty quickly considering is was a Saturday before 5 pm. Our server (Laura) was super attentive and even had a sense of humor (most waitresses don't). She was very personable and knowledgeable about the menu. From the drinks to the food she knew it all! I already knew what I wanted, as I seek out nachos anywhere I go. My father ordered a 10 count wing with Cajun Teriyaki, my mother a build your own burger with Swiss, sautéed onions and mushrooms (side of fries) and I got nachos with a side of sweet potato fries. The ambiance was awesome as there were families there and older folk as well. The place didn't smell bad, was well lit and welcoming. The portion of nachos was amazing for only $11 read more

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Another great meal. Very positive energy here. Plenty of TVs to watch some games, good crowd, and enjoy the instant bingos as well. Service is quick and friendly. Enjoyed our food as always. read more

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My Freind and I went to get some appetizers and a couple of Beers we sat at the bar the Bartender that waited on us was not good at all poor service not to mention when it came to pay my bill I gave her my card to pay and a cash tip I waited for her to come back so I could sign for it mean time the people that came in after us she was giving them there bill and they paid there bill and I was still waiting I said to my friend where is my card and I seen the other bar tender with a card wounding who card it was she looked at me and said is this your card I said yes she said oh ok found it on the floor that the girl must of dropped it I said oh that's nice and the Bartender that was waiting on us looked at me and told me to Fuck off and get out of the bar my friend and i were stunned went to the hostess stand and asked for the manager and there were three girls there and two were assistant managers and other on the phone I told them what Happen they apologized said they will get the manager I said this Bartender must be trouble the girl on the phone looked at me and shook her head yes and the other two had smiles on their faces I said by the look on your faces it must be true they nodded their heads yes they had the manager come over i told him he said oh she has worked for me for five years what do you want me to fire her I said that is what you should do yes for talking to a customer Like that I said if I did that in my job I would be fired his response to me was what do you think you are special where do you work I was floored I told him it was none of his Business where I work and yes I am special I am a paying customer he did want to hear any more and did nothing very poor Business and customer service will never step in there ever again and will make sure I tell everyone . read more

The food is hot and fast. There is a great selections. There are good drink specials and service is fast and friendly. I got chicken fingers and fries. So delicious. The patio is also beautiful!! read more

It is a very large location. Horseshoe bar seats around 30. There is an area with some hightops, and then a ramp up to where tables and booths are located. I like the way it transitions. It looks very clean. The decor is a little random, but it does fit in some ways as they have mug shots as part of the decor. Appropriate for the name of the restaurant. While I visited on a Friday, I was still surprised at how busy it was at about 3:45 in the afternoon. That said a lot to me. The bartender I had at first was okay, but she left soon asfter I arrived. The person who replaced her was awesome! She pretty much handled the entire bar area by herself, and was very funny. The couple next to me asked a few questions about the menu and she knew she stuff! I always appreciate when a bartender or server knows the menu up and down. My typical vodka lemonde was priced fairly for happy hour. Speaking of prices, while I didn't eat, I didn't feel as though anything looked out of the ordinary price wise. In fact, some of the choices were cheaper than other locations I have been to. If I don't eat somewhere, it is rare for me to give to give a location 5 stars, but the next time I visit, I am guessing I will change my review to 5 stars. read more

Went to Mean Mugs tonight for the first time in yearssss. I was surprised at how busy it was on a Wednesday evening! The patio is super nice and the inside is huge. I ordered the Italian wrap and tater tots. Both were super tasty. We also got the cream cheese jalopeano bites which were also very good! read more

Mean Mugs Pub - Sports Bars Near Me - Mentor, Ohio

The stir fry was overloaded with too-salty teriyaki sauce and the vegetables were almost mushy. The Jalapeno poppers were watery on the inside. Fried mozzarella wasn't gooey on the inside. The burger was just okay, the slaw was devoid of any spices or flavor, and the onion rings tasted like they were fried in the same oil as the fish. I thought I'd give the place another try after a lousy family meal a year and a half ago. Unfortunately, the food was still very disappointing. I won't bother going back. Ever. read more

Parking lot was packed, I was afraid things weren't going to go well. We were seated within 5 minutes, had are drinks within 3 minutes, food came out on time, hot, and generous portions. Service was excellent waitress seem to share the load and keep everyone happy. First time dinner visit I will definitely be back I'm excited to try the remake of the Manners Big Boy burger. read more

Love this place. Neighborhood bar feel. Great good. Excellent service. Food is always good

Food and service has changed since mid summer. Nothing as it used to be, mediocre at best! Smoking supposedly not allowed, but you can't eat your food at the patio without being engulfed with the smoke from another table or people standing right next to the building and chain smoking this summer! Vaping - they're allowed to vape in your face, even though it's just as bad as second hand smoke! Probably will allow it inside shortly, if they haven't already. I wasn't going to harp on it again, but after the food went bad , barely cooked, i just kind of had enough. Not just me, but no one has anything good to say about it anymore. Shame to see another place in Mentor go downhill! read more

Good service and food. Their wings are especially good, try them. Would probably do five stars if they expanded their beer and bourbon selection, like winking lizard. read more

The food would've probably been great! Unfortunately nobody came to serve us! Me and my partner sat and waited for a server for 20 minutes. Many servers walked by and didn't even ask if we were helped, they were also standing around which added more to the sting especially after sitting there hungry. Nobody asked us or stopped us when we were leaving. It honestly looked like a cool place with good food. Unfortunately will not be going again at least not if I'm hungry! read more

This place has the best wings in town. I'm always treated well, and the atmosphere is enjoyable. I come here several times a month.

Everything is good, like the service very nice,good quality food ever time I come and over all a good experience. read more

Mean Mugs Pub - Free popcorn to snack on until you food gets here. - Sports Bars Near Me - Mentor, Ohio

I've been the mugs a few times. They have a great patio, especially in the evenings when it's cool in the summer. The staff is friendly and fairly attentive. They offer good selection of items on their menu. I like their double cheeseburger with crispy tater tots. I also like their Philly cheesesteak with lots of mushrooms, and of course, crispy tater tots. It's not a bad place to go have a burger and beer. My wife and I have enjoyed more than one evening there. So check it out if you Mentor read more

We had wings, salad, onion rings and the beef nachos. All absolutely delicious! Our waitress was excellent and accommodating. It's a sports bar, so the ambiance was top notch. Been there before and we go there again. read more

It was surprisingly busy for a Tuesday night. Even so, the food was delivered quickly and delicious. I got fried cheese and a salad and both were great. read more

Attentive bartenders, which is the first mark of a great bar/tavern. Great atmosphere with a very accommodating bar staff. Had the wings which were very good. A ton of TVs and they listened to my requests to tune in the game I was looking for. Could not recommend more!! read more

Been there quite a few times. I've had the Cobb salad, wings, and a hamburger. Everything was good. Good pours on their drinks and a fun place. read more

Excellent food came out really quickly! Very friendly and helpful service! Thanks Payton! The ambiance is laid back and casual and perfect for family time! Ample Parking Varied menu catering to all tastes! Would highly recommend! read more

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First time at Mean Mugs, and we were very pleased. It's a big place with lots of seating, so our party of 5 got seating without any problems. Plenty of menu choices to satisfy the wide age range of our party, and the food was quite good, a definite step above regular tavern fare! We look forward to coming back for more! read more

This was my first time to the new location since they were on Mentor Ave. I was very impressed! We had a party of 12 and it was a Friday night during lent. I expected a long wait to be seated and serviced, but I was proven wrong! Our experience from beginning to end was amazing. From apps to food, drinks and service - what a great place to add to Mentor's variety. Typical bar food, etc, but still amazing! We enjoy onion rings, breaded shrimp, quesadillas, pretzels, and the popcorn is amazing :) The atmosphere is bright, open and welcoming. Highly recommend! read more

As soon as you walk in you smell fresh Popcorn! Yum!! We sat in the back of the restaurant away from the bar noise because we wanted to be able to have a conversation. The bar area was pretty busy but in the back there were not many people there. I decided on soup and salad. I chose wedding soup. My husband got a buffalo chicken wrap and french fries. honestly the prices were good. I mean, even fast food joints are so expensive now. But their meals were around $12-$15 apiece. After we ordered, we just kept waiting and waiting and our food never came. We finally asked our server about it and she said that they ran out of wedding soup and we're having to make more....OK. That happens... . So finally the food came and my husband really enjoyed the chicken wrap and the french fries were super cool. They're thick and twisted. The salad was fine and we ordered garlic bread to come with it. The garlic bread was pretty SAD! They put it in the oven or under the broiler for a minute or so and it was just soggy and not crispy and brown. It was pretty yucky. The weddings soup was OK. Not a lot of flavor. BUT!! the most disappointing thing was that as we were leaving the restaurant, I stopped where the wonderful smelling popcorn machine was. And I asked, Who gets to eat this popcorn? And the hostess said that anyone could eat it... was self serve! ‍ I mentioned that our server should have told us that since we had to wait extra long for our food because they ran out of wedding soup!! Popcorn would've been nice to fill the time. Their menu is pretty limited to burgers, wraps,and a couple of entrées, so if that is what you are hungry for - then this is the place to go. But just remember...the popcorn is Free and Self-Serve!! read more

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First time in and I was impressed. Our waitress Melissa made us feel right at home. It was like we were dining with friends. Food was great, good price and atmosphere was comfortable. We will definitely be back! read more

Mean Mugs Pub - a person holding a drink - Sports Bars Near Me - Mentor, Ohio

This is the best place to stop in for a beer & a snack! They actually have a VEGGIE PLATE! We've dinner here too and the food is a step above standard bar food! Service has always been good, and the servers know their stuff! There are always sports shows on & if there is something in particular you want to watch, they'll change it. Great bar & beautiful patio! read more

Great Food, Excellent Service, Reasonable Prices, Great Menu, Great Seating! The friendliest staff around. They always make you feel at home! read more

Service was great, though they tend to hover.,.Food (appetizers: fried cheese, mushrooms; meal: burger, chicken sandwich)was good until the chicken sandwich - it was not cooked all the way through. I watched several staff members clear "unused" items from tables (rolled silverware/plates) and put them back to be re-used. I asked our server about this and she said management makes them! This is EXTREMELY unsanitary! Just because somebody didnt "use" something, doesn't mean they didn't cough on it, sneeze on it and/or touch it with unwashed hands. This tells me management cares more about their dime than about my health. Do Better!!!!! read more

A hostile environment where children and mothers are discriminated against and told to sit in a corner after elderly males state they don't want women and children near them read more

Food was very good. Had the potato skins. Wings and mushrooms. Server seemed a bit rushed and not interested but just ok.

Consistently good food at fair prices. Many options. Fast service with the best bartenders and servers in town. I am on a low carb diet. Look at the delicious meal I got for $24.00. read more

Mean Mugs Pub - Surf and turf dinner with added mushrooms for $1 and sub from baked potato to Caesar salad with requested no croutons. Delicious. - Sports Bars Near Me - Mentor, Ohio

Great service, perfect atmosphere, very fun and light hearted. Love the patio in the summer! The burgers are not a favorite for us though. Meat tastes fake. Like a fast food frozen burger. No flavor. Wings though, are amazing! Especially if you like them crispy Perfection! Apps are all good, hard to choose a favorite but happy to see they brought back their potato skins because they are so good. read more

I see things differently than the previous reviews. What I saw today in our first visit (presidents day) was that the staff was completely understaffed but seemed to be handling it very well! Listen, businesses cannot get workers so the folks that do care to work, are doing extra duty- from the front of the house to the kitchen staff. But we didn't have any issue with service/food today. Between the two of us, we got a burger and patty melt burger and were in and out in less than an hour. Glad to see a local spot busy and doing well! read more

Good food. Good drinks. Good service. Plenty of seating. Dropped a star because the noise level was a bit much.

I ordered the chicken wrap with sweet potato and the waitress was really nice. Her name was Linda .

No matter what you order, your food will be great. Haven't had a bad meal there yet.

UPDATE: Had to add back a star. 3 of the 6 ribs had a decent amount of meat and the flavor was so good that I could no longer justify a 3/5 rating. Original review: I wanted to love it. First time getting food from here and was excited to try it based off the look and smell of it all. The smell of the ribs was heavenly. Took a bite and first impression was that the sauce was delicious. Then I noticed that there was not much meat on the bone. Ok, on to the fries. Loaded fries were ordered and they were decent. Portion was huge! The coleslaw sorry to say for me was gross, and I love coleslaw! Flavor wise for the ribs, they were really good but there really was barely any meat on the bones. 3/5 for overall experience. read more

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Typical bar with fried foods but they actually have good service in todays world that is a lost art by far! I didn't give it 5 stars only because they where slightly under staffed and when it got busier service suffered a bit read more

Awesome food and service. Definitely our go to place. We have never had a bad experience and we go often.

Working my way through the menu, but to know I really enjoy the wings and burgers. Friendly and attentive service, as well.