Employee closes for lunch for an hour and closes immediately after coming back. Several people…read morewaiting.

sign says in by 9 out by 5 should add disclaimer "unless the guy who picks up the clothes gets…read morethere early and has left" This cleaners used to do the work on site. they now are drop off only. Service and dependability has suffered ever since. Quality was previously passable but dependable. Just not worth my time anymore.

Took 3 tailor made shirts in for laundry. They did such a poor job, I rewashed and ironed them at…read morehome. When it was run by Asians, it was fantastic, but they retired and now run by people with no pride in their work. I do not recommend them for laundry or dry cleaning.

Maybe it was when I peered into the area behind the counter where the alterations and mending of…read moregarments takes place, as it took me to places in the heart. As I chatted with the friendly owner at the counter, when seeing the sewing machine and colorful rows of threads, I couldn't help but think of my late Mother, as she too was a seamstress. I have her old Kenmore sewing machine among the treasured ancestral artifacts in my sacred space at home. I had been wanting to make a change in where to take my dry cleaning, and reading the positive reviews on Yelp for Dry Clean City, although they're further from my home than at least ten other dry cleaners, I decided to make the trek to give them a try. I felt a kindred spirit as soon as I walked in the door. This is not your usual chain operation here, this is a husband and wife team who've put their personal touch into their business for the last 21 years. As I'm on the verge of taking a long anticipated trip to Portugal and Morocco, I took 12 shirts, three pairs of pants, and one sport coat for dry cleaning, with one shirt also needing mending, after the edge of the lint filter in our dryer grabbed the hem of that garment, and wrapping the shirt into a tight ball, it also tore a hole at the seam. First, the wife at this cleaners did a masterful job of saving that shirt for me, it's as good as new, and for a very reasonable price no less. As for the dry cleaning, I'm sold, everything came out perfectly. I'll be looking dapper for my upcoming trip. But most of all, the reason I know I've found a new place to entrust the care of my highly valued garments with, is this husband and wife team, who put love into the work of their hands. As icing on the cake, their friendliness draws you in upon entering the door for the first time. You just know, these are great souls, they're caring people, and this is a clean operation, a business whose workmanship will help to build our self esteem, as we wear the stylish clothes they've renewed for us time and again. I went for the dry cleaning, but I'll be returning for the friendship, and for their personal touch, in helping their customers feel good about ourselves. If you're also reading reviews to find a new place for your clothes to be cared for, look no further, this is your place. It's an enthusiastic 5-Star review from me. Sincerely, Keith Brown Garland

Promised a pickup time if 4PM, did not deliver. Had a last minute interview and when I came in I…read moretold them when I MUST have it back....a day later I was able to get my items. They're also the most expensive I've ever paid. Won't be back.

dropped a uniform off to be cleaned because I was to tired after a weekend of competition. Picked…read moreit up and it still looked the same as drop off with sweat stains. Everyone was rude when I asked why they were still there and they said it was cleaned and the couldn't get it out. the manager told me on a Friday take it home and if you can get it out come back tomorrow and I'll refund you. Took it home cleaned it like I always do and it came out clean. I really think they just didn't clean it. I returned Saturday like the manager said I could for a refund and she wasn't there. The same rude lady working told me to come back for my refund on Tuesday when she'd be here. Now I'm up here again and told she's only here early in the mornings while I'm at work. Came here twice for my refund just to get the refund and they keep giving me the run around. I guarant it they never even cleaned it because one clean for me and it was clean. lazy and dishonest

We have been using Lavon Cleaners for a few months now. The ladies who work the front are very…read morecourteous and friendly every single time we have gone in. That right there will keep me coming back. The clothes are cleaned correctly. We were using another cleaners close to us and the clothes were sent out. Did not like that. They clean the clothes in-house and we like that. I do wish they offered drop off bags. Even without those it's 5 stars for quality, convenience, and customer service.

No really happy with this place. I brought a bunch of dress shirts for cleaning and dropped off…read morejust fine. They later called me and told me that 2 of the shirts had tears on the elbow and they had to reject it. I'm very sure they did not have any tears as I wears these to work regularly. So I came in for pick up and saw the tear. It was a pretty big rip in the forearm area and very obvious. The lady kept saying it was wear and tear on the elbow. No way I could prove them wrong huh?? Don't plan on going back there again.

Are you going to open today? The handwritten sign on the door says to check Google maps to see if…read moreyou're open, which it shows you currently are, but no one is there and no answer when calling. When are you opening today? Thank you for opening!

I totally understand clothing can get ruined in the wash. But these owners are super blunt and did…read morenot give me any type of positive customer service / satisfaction. I was charged the full price of the ripped shirt, was not offered any type of compensation or discount, and the owner did not even apologize. I'm not even upset at the ruined shirt but more so about how the situation was handled. I was basically told "this happens all the time, I can't offer anything to you" as he stood there waiting to check me out.

Been going here on and off for years. I've had experiences with random stains that I don't remember…read morebeing there before dropping off. But nothing too bad or different from any other dry cleaner I've used. I've been pleased with the price and overall quality. The issue I had is with customer service and using their coupons. The past two times I dropped off my clothes (via the drive-thru), I've been rudely reminded to present my coupon before I hand them my clothes, not when I pay. Not a pleasant reminder, but more of a 'now I have to go back and ring up each item all over again.' I don't dry clean too often so I had honestly forgotten their coupon process from before. It's a simple process that I'm sure regulars are used to, and apparently really frustrates the cleaners if not done properly. As an alternative to potentially frustrating yourself and customers with how coupons are accepted, how about asking up front 'do you have any coupons?' Or, instead of stating on the coupon; 'must present coupon at drop off', which I did, have it more accurately read 'present prior to handing over items.' The cleaner did come back out after applying the coupon and further explained their coupon process in a more friendly and professional tone, which I appreciated. Just wish folks would treat customers nicely and with respect all the time, even when we are not as familiar with how you do business as you are.

Stay away. This place has cratered since the new owners took over…read more Now the service and end product is the worst I have ever seen. The only bright spot is Bobby, a young man who stayed after the change. Bobby is the only person there that has a clue.

took in work shirts to have names sewn on, they glued them on in the wrong place. thanks for…read moreruining my shirts. Incompetent and lazy.

Please read the fine print on the coupon. The prices are way too high. My clothes always have a…read morestrong moth ball odor when being picked up. I am so not impressed with the quality of service here.

I wish I could give this business 10 stars for the exceptional way I was treated as a customer!…read more Ms. Thui, the owner of A2Z and Lakeside cleaners made a huge impression on me. I wrongly thought that they had discolored a brand new clothing item and was very upset. I brought it back to A2Z and went to Lakeside to speak to the owner. I was very upset and Ms. Thui promised if she couldn't correct the problem, she would buy me another one. Well, she was so determined to make me happy, she personally drove to the store where I bought the item and called to let me know she purchased a new one and it was at the shop waiting to be picked up. When I showed up, Ms. Thui wasn't there, but when her employee presented me with the new item, it was clear that it was exactly the same color as the original one-- there had been no discoloration or fading whatsoever and she had still bought me a new one to make me a happy customer. I wouldn't take the new one because I was totally wrong but they still treated me with kindness and respect. I want everyone to know that not only do they do a great job at these two cleaners, they have top notch customer service and integrity. I HIGHLY recommend both of Ms. Thui's locations for your dry cleaning and laundry needs.

This place is so horrible. I took my clothes in, and the bill was $61.00. I went to pick them up,…read moreand the bill was $68.00. They charged my card without telling me. I noticed it and was told they miscounted my shirts. I asked for light starch on my shorts, and they didn't put any starch on them. My grandmother's dress had a small stain on the sleeve, and they didn't get it out. I explain my concern. They did say they would redo my granddaughter's dress, but I travel from another town. Needless to say, I'll find another location. Save your money because you will be disappointed.

Duds At The Door is the best! The pick up and return are on schedule and the laundry/cleaning have…read morebeen great over the years Larry is professional in his coordination and is a super guy to talk with if one gets the opportunity.

Very convenient dry cleaning and laundry service. I use it for my husband's shirts all the time…read more Put them out on Wednesday and they deliver them on Thursday or Friday. I have also used them for alterations.

I greatly enjoyed my experience with May Allen Tailoring!!! May is incredibly sweet, and very…read moreknowledgeable in her craft. She was negotiable on price and great at scheduling fittings. I had 2 dresses, one being my wedding dress altered by her and they are both beautiful and fit fantastic!!! I can't wait to wear my wedding dress!!

I've had multiple dresses altered here in the last 6 months. The quality of work is exceptional…read more They are so kind and willing to work with you for what you need done. They also give advice for what they would do to make things the most flattering. Highly recommend!