Ruined my wedding shirt and refused to do anything. They said it caught on another shirt when…read morebeing cleaned and they are not responsible for anything. They said there is a sign that says they aren't responsible, so my $200 Bugatchi shirt I wore once at my wedding is gone. They don't stand by their work, and you leave your nice clothes at your own risk. Go somewhere else and pay a little more that will honor their mistakes. Awful business, stay away

Requested a work shirt that's been used for about three years to be cleaned. I understand the shirt…read moreis old but there was no need to not only berate my shirt but disrespect my character calling me dirty. I took the shirt to super clean dry clean and they didn't even question the shirt and got it completely clean with no issues and no hiccups. Treat your customers better.

The staff here is very friendly and the drive-thru drop-off and pick-up is super convenient…read more However, the prices are high and my clothes have come back several times with a cigarette smoke type of smell. I've continued to use HK's for convenience (it's also very close to my home), but I'm trying someplace new to compare and contrast my experience here. I may be back someday, but it's definitely a mixed bag!

They did a fine job but the price is utterly ridiculous!…read more 4 shirts (2 dry clean/2 laundry = $18.50!!! I thought it was a joke! STAY AWAY!!!

This is a nice family-owned dry cleaning place that always does a good job on my garments in a…read moretimely manner. The lady that works the counter is always friendly and I think their prices are fair.

I lived near here when I first moved to Plano. I didn't have a car (used DART), so I used this…read morecleaners because it was the most convenient. I've since moved across town and do own a vehicle, but I still come back here for my monthly dry cleaning needs. The prices are reasonable, I've never had an issue with an item being lost/ruined, and the lady the works the counter is always very friendly.

They gave a discount for being a first timer. I dislike their hours though. Theyre closed during…read morelunch when most working people do their errands. Service was ok, they did what they were supposed to.

Friendly staff both in person and on the phone. I brought in a long formal dress , a coat, a cotton…read moresweater and a stained cashmere sweater and I was very pleased with my returned items. No drastic pilling and no weird smells. Thanks!

I've been coming here since my old cleaner, T**e, failed. Gosh, have I been happy! Service is…read morefriendly and accuracy is superb. They even fixed a collar button on one of my shirts. I had a relative in town who was leaving shortly and they really jumped thru hoops to get his shirts back before he left. This is a family run business that cares about its customers

I had to come on here and tell you guys what a life saver Q Cleaners was! I needed a dress pressed…read morewith only 24 hours notice and they have the facilities to do on-site, a lot of cleaners do not! They were so nice and my dress looked great! Pricing was, and I cannot stress this enough, more than affordable with the window of time I gave them! 5/5 for this gem!

This is the worst dry cleaning company in the dfw area and after reading a few other comments seems…read morelike this a pattern for this establishment. Mike, the owner has zero business acumen and operates this business like a 5 year old child. Purse disgrace.. They lost 4 of my brother's shirts and promised a $150 refund, but instead insulted him by writing a $50 check. He left the check at the establishment because it was a slap in the face. To make matters worse, the owner followed up with a rude text message rather than taking responsibility. Mike and Narim run a completely unprofessional operation they can't keep track of clothes, they don't honor their word, and they treat customers with zero respect. Avoid this place at all costs. They do not deserve to stay in business.

I got a brand new dress a to wear on a cruise. I picked up the dress without checking it and packed…read moreit for the cruise. I went to put it on and it had burn holes all over it. I took it back to the cleaners with the receipt and the person in charge had the audacity to tell me that it was a manufacture defect. So not only did he not reimburse me for the damages he did not even give me back the money for the cleaning. I have been going there for over 20 years and will never go back.

I would give 0 stars if I could. They mixed up suit jackets with me and someone else. So I got home…read morewith the wrong suit jacket. I don't wear suits often so it took a little while to discover the error. When I told them about it they treated me like it was my fault and that I must have made a mistake. Mixing up the order is bad enough but how they treated me was even worse. I'll never use this place again and would urge everyone to go elsewhere. They clearly cannot keep track of the items they have in inventory. If anyone is missing a Calvin Klein suit jacket, I might have yours!

Avoid this place! I brought a 50s poodle skirt with a few droplets of chocolate on the side. They…read moresuccessfully removed the chocolate, but returned it with a new 3 inch black mark on the other side and a different brownish stain near the waistband! I objected to paying $7+ for the service, and was told that they could maybe try to clean it again. No thanks. Now there will not be time to have it done elsewhere. Zero stars is sadly not an option on this site.

This cleaners has been my cleaners since I've moved to the McKinney area. They are always nice and…read moreprofessional. They even have a drive-through. You just pull up provide your telephone number and the gentleman unload your clothes. Ask you when you wanna pick them up and that's it. We are always pleased with the service provided. It doesn't take months of Sundays to get done and they never misplace our clothing.

Returned to have a couple of dress shirts cleaned and pressed. No issues, everything turned out…read morefine.