Ruined my wedding shirt and refused to do anything. They said it caught on another shirt when…read morebeing cleaned and they are not responsible for anything. They said there is a sign that says they aren't responsible, so my $200 Bugatchi shirt I wore once at my wedding is gone. They don't stand by their work, and you leave your nice clothes at your own risk. Go somewhere else and pay a little more that will honor their mistakes. Awful business, stay away

Requested a work shirt that's been used for about three years to be cleaned. I understand the shirt…read moreis old but there was no need to not only berate my shirt but disrespect my character calling me dirty. I took the shirt to super clean dry clean and they didn't even question the shirt and got it completely clean with no issues and no hiccups. Treat your customers better.

I used the same day service for a last minute event and was very happy with the serviceread more

Great service, people were friendly, place looks clean and they got my dress taken care of in a…read morereasonable time-frame. I will be back.

This establishment is in my neighborhood. Friendly, quality service. I've always had a good…read moreexperience here!

From the owner: Dry clean, Alterations,…read moreEmbroidery, Screen printing and 24 hours drop box

Needed a rush on some really nice jackets; perfectly spotless and timely for my needs! I would…read morerecommend this business 100%.

Consistent great service and very accommodating! They always help me out so quickly and are super…read morereliable. I highly recommend this place

Friendly staff both in person and on the phone. I brought in a long formal dress , a coat, a cotton…read moresweater and a stained cashmere sweater and I was very pleased with my returned items. No drastic pilling and no weird smells. Thanks!

They gave a discount for being a first timer. I dislike their hours though. Theyre closed during…read morelunch when most working people do their errands. Service was ok, they did what they were supposed to.

The staff here is very friendly and the drive-thru drop-off and pick-up is super convenient…read more However, the prices are high and my clothes have come back several times with a cigarette smoke type of smell. I've continued to use HK's for convenience (it's also very close to my home), but I'm trying someplace new to compare and contrast my experience here. I may be back someday, but it's definitely a mixed bag!

They did a fine job but the price is utterly ridiculous!…read more 4 shirts (2 dry clean/2 laundry = $18.50!!! I thought it was a joke! STAY AWAY!!!

Been going here on and off for years. I've had experiences with random stains that I don't remember…read morebeing there before dropping off. But nothing too bad or different from any other dry cleaner I've used. I've been pleased with the price and overall quality. The issue I had is with customer service and using their coupons. The past two times I dropped off my clothes (via the drive-thru), I've been rudely reminded to present my coupon before I hand them my clothes, not when I pay. Not a pleasant reminder, but more of a 'now I have to go back and ring up each item all over again.' I don't dry clean too often so I had honestly forgotten their coupon process from before. It's a simple process that I'm sure regulars are used to, and apparently really frustrates the cleaners if not done properly. As an alternative to potentially frustrating yourself and customers with how coupons are accepted, how about asking up front 'do you have any coupons?' Or, instead of stating on the coupon; 'must present coupon at drop off', which I did, have it more accurately read 'present prior to handing over items.' The cleaner did come back out after applying the coupon and further explained their coupon process in a more friendly and professional tone, which I appreciated. Just wish folks would treat customers nicely and with respect all the time, even when we are not as familiar with how you do business as you are.

Stay away. This place has cratered since the new owners took over…read more Now the service and end product is the worst I have ever seen. The only bright spot is Bobby, a young man who stayed after the change. Bobby is the only person there that has a clue.

Extremely expensive the dresses didn't have any stains I didn't ask for any special treatment I…read morepaid $49.80 for 3 dresses I also paid for another 3 dresses $44.19 I don't see why they charge different

I have had both a decorative pillow and a formal dress cleaned here. There is always the same sweet…read moreolder lady at the counter. They don't ask any questions, just give you a pickup ticket and take your clothes. They don't tell you the pricing upfront but might if you ask. I would think they should at least take your info in case of a mixup. Both of the items were returned to me satisfactory.

Convenient location on the corner of Parker and Custer in front of Home Depo with a convenient…read moredrive through. I found the price to be higher than other cleaners ($9.00 to dry clean a scarf). The biggest annoyance if that they attach a bar code label on the item that cannot be removed without making another trip out to the cleaner. The staff needs to let the customers know about this bar code label at the time of drop-off and allow the customer to choose whether we want this semi-permanent label on our items.

I wasn't sure where I was going once my dry cleaners of 10+ years closed and then I found Hill Park…read moreCleaners. Love love love! Not only do they have a drive-thru, but they know you by name and call you if you leave your cleaning in too long. They always do a great job on our clothes and they provide you with a nice name tagged bag for your laundry. Top notch!

Always a quick turnaround time and price is affordable! Then using this business for the last four…read moreyears. Service is always great as well.

Plano alterations gives great service! They have been doing my alterations for over 10 years!…read moreHighly recommend!