Ruined my wedding shirt and refused to do anything. They said it caught on another shirt when…read morebeing cleaned and they are not responsible for anything. They said there is a sign that says they aren't responsible, so my $200 Bugatchi shirt I wore once at my wedding is gone. They don't stand by their work, and you leave your nice clothes at your own risk. Go somewhere else and pay a little more that will honor their mistakes. Awful business, stay away

Requested a work shirt that's been used for about three years to be cleaned. I understand the shirt…read moreis old but there was no need to not only berate my shirt but disrespect my character calling me dirty. I took the shirt to super clean dry clean and they didn't even question the shirt and got it completely clean with no issues and no hiccups. Treat your customers better.

I used the same day service for a last minute event and was very happy with the serviceread more

Great service, people were friendly, place looks clean and they got my dress taken care of in a…read morereasonable time-frame. I will be back.

Great service and friendly staff. Prices are also reasonable. Worth the drive to the other side of…read moreAllen.

Service is always excellent. Items professionally taken care of. They have been there forever!read more

I'm glad there's a drycleaners in the area who has weekly discounts and also cleans my clothes well…read moreand on the same day when I drop off early morning. Great work.

Shirts are as clean as new!!…read more Not only was it great cleaning, but they gave customer service that I have never received from a cleaners before. They even called me to double check not long after I dropped them off when they noticed the material was not 100% cotton, no others ever noticed or seemed to care. I will definitely be coming back next week after our business trip.

This is the worst dry cleaning company in the dfw area and after reading a few other comments seems…read morelike this a pattern for this establishment. Mike, the owner has zero business acumen and operates this business like a 5 year old child. Purse disgrace.. They lost 4 of my brother's shirts and promised a $150 refund, but instead insulted him by writing a $50 check. He left the check at the establishment because it was a slap in the face. To make matters worse, the owner followed up with a rude text message rather than taking responsibility. Mike and Narim run a completely unprofessional operation they can't keep track of clothes, they don't honor their word, and they treat customers with zero respect. Avoid this place at all costs. They do not deserve to stay in business.

I got a brand new dress a to wear on a cruise. I picked up the dress without checking it and packed…read moreit for the cruise. I went to put it on and it had burn holes all over it. I took it back to the cleaners with the receipt and the person in charge had the audacity to tell me that it was a manufacture defect. So not only did he not reimburse me for the damages he did not even give me back the money for the cleaning. I have been going there for over 20 years and will never go back.

Convenient location on the corner of Parker and Custer in front of Home Depo with a convenient…read moredrive through. I found the price to be higher than other cleaners ($9.00 to dry clean a scarf). The biggest annoyance if that they attach a bar code label on the item that cannot be removed without making another trip out to the cleaner. The staff needs to let the customers know about this bar code label at the time of drop-off and allow the customer to choose whether we want this semi-permanent label on our items.

I wasn't sure where I was going once my dry cleaners of 10+ years closed and then I found Hill Park…read moreCleaners. Love love love! Not only do they have a drive-thru, but they know you by name and call you if you leave your cleaning in too long. They always do a great job on our clothes and they provide you with a nice name tagged bag for your laundry. Top notch!

Took 3 tailor made shirts in for laundry. They did such a poor job, I rewashed and ironed them at…read morehome. When it was run by Asians, it was fantastic, but they retired and now run by people with no pride in their work. I do not recommend them for laundry or dry cleaning.

Maybe it was when I peered into the area behind the counter where the alterations and mending of…read moregarments takes place, as it took me to places in the heart. As I chatted with the friendly owner at the counter, when seeing the sewing machine and colorful rows of threads, I couldn't help but think of my late Mother, as she too was a seamstress. I have her old Kenmore sewing machine among the treasured ancestral artifacts in my sacred space at home. I had been wanting to make a change in where to take my dry cleaning, and reading the positive reviews on Yelp for Dry Clean City, although they're further from my home than at least ten other dry cleaners, I decided to make the trek to give them a try. I felt a kindred spirit as soon as I walked in the door. This is not your usual chain operation here, this is a husband and wife team who've put their personal touch into their business for the last 21 years. As I'm on the verge of taking a long anticipated trip to Portugal and Morocco, I took 12 shirts, three pairs of pants, and one sport coat for dry cleaning, with one shirt also needing mending, after the edge of the lint filter in our dryer grabbed the hem of that garment, and wrapping the shirt into a tight ball, it also tore a hole at the seam. First, the wife at this cleaners did a masterful job of saving that shirt for me, it's as good as new, and for a very reasonable price no less. As for the dry cleaning, I'm sold, everything came out perfectly. I'll be looking dapper for my upcoming trip. But most of all, the reason I know I've found a new place to entrust the care of my highly valued garments with, is this husband and wife team, who put love into the work of their hands. As icing on the cake, their friendliness draws you in upon entering the door for the first time. You just know, these are great souls, they're caring people, and this is a clean operation, a business whose workmanship will help to build our self esteem, as we wear the stylish clothes they've renewed for us time and again. I went for the dry cleaning, but I'll be returning for the friendship, and for their personal touch, in helping their customers feel good about ourselves. If you're also reading reviews to find a new place for your clothes to be cared for, look no further, this is your place. It's an enthusiastic 5-Star review from me. Sincerely, Keith Brown Garland

The dry cleaner we used for years closed up shop, so we recently tried Custer Cleaners. They did a…read morefantastic job on my husband's shirts and my blouses. My husband needed a favorite jacket dry cleaned but was reluctant because it is an expensive piece and is his absolute favorite to wear. After seeing the work Custer Cleaners did on our other garments, hubby took his jacket in. They cleaned it same day, and it came out looking brand new! They did a fabulous job, and the cost was $17. We expected to pay much more for that item because of its construction and were pleasantly surprised at the cost. This store does dry cleaning every day. In my naivete, I didn't realize not every "dry cleaner" actually does dry cleaning every day. Many only offer that service one or two days a week. The other days, they simply do laundry. These nice folks taught us a lot about the business, and we're grateful for their expertise and quality work.

I would give 0 stars if I could. They mixed up suit jackets with me and someone else. So I got home…read morewith the wrong suit jacket. I don't wear suits often so it took a little while to discover the error. When I told them about it they treated me like it was my fault and that I must have made a mistake. Mixing up the order is bad enough but how they treated me was even worse. I'll never use this place again and would urge everyone to go elsewhere. They clearly cannot keep track of the items they have in inventory. If anyone is missing a Calvin Klein suit jacket, I might have yours!

super nice place. very fair fees and kind people. I am grateful for them. worth the driver. plus…read morefast service.

First of all, the price here is very overpriced. Dropped 2 dresses off. The lady in the front, was…read moresuch in a rush and very unfriendly. I go to pick up the 2 dresses. She couldn't find it, and keep in mind it is 2:54. They close at 7 from what it says on google. She turned the OPEN sign off and was making all these noises making it seem like I'm such an inconvenience. She then says "I can't find it so I'm going to tell the other guy to find it on Monday." I would highly suggest you all to find another dry cleaners in your area with better customer service.

Annual visit to wash the queen sized bed spread and one large pillow. Too much overloads home…read moremachines so this is good alternative. Save money bring your own soap and whatnot. Prices range for $3-$6 based on size of machine. In/out no problem on weekday morning. Machines take only quarters so bring own or $1-$5 bills and use coin changer. One staff person there to help out and keep it clean. New sign on door is Plano Laundry.

Horrible service the lady doesn't greet you or seem happy to help you . I rather wash my own…read moreclothes than deal with someone with her attitude .