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    Cleaners Royal

    3.8 (44 reviews)
    ModerateDry Cleaning
    Closed 7:00 am - 7:00 pm

    Services - Cleaners Royal

    Dry cleaning

    Stain treatment

    Cleaners Royal Photos

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    Reviews With Photos

    Jennifer J.

    AVOID this place at all costs unless you're OK with having your items completely ruined! Pictures don't lie!!! I dropped off a large amount of VERY expensive bedding to them (more than $800 worth) to be cleaned with minimal to no stains on them. They were all different colors and materials such as linen, etc. I picked it up when I was told it would be ready. Fast forward to when I took the clear plastic cover off of the bedding that I had picked up and my husband & I immediately noticed that our BRAND NEW white linen duvet was returned to us discolored and with several stains! The reason why I even gave it to Royal Cleaners to be laundered is because I thought they were pros at cleaning this type of item and I didn't want to wash them at home. I should've just put them in my own high efficiency washer and dryer, so that they wouldn't be ruined. Our other colored sheets were returned with stains on them and/or differences in the texture of the material. I was shocked that after paying nearly $150 for all of these items that the staff never even checked to ensure that they were cleaned properly! At Royal Cleaners, they definitely don't separate the white colored items from the colored ones, and just end up ironing your items to make it look like it's actually laundered. One of the staff actually asked me why I didn't bring the other white linen items from my bedding set to show them that the duvet that I dropped off was actually white and not cream colored. I'm sorry that I didn't need those other items to be laundered? The employee even told me that some of the marks were from when they ironed the items. Clearly, they don't know how to iron properly, which is so sad! Thank goodness that I didn't drop more items off to them! To my surprise, the manager didn't even have any desire to ask the employees what had happened. I took my bedding items back and spoke to the manager who acted like he had no clue how this had happened. Instead of finding the root cause, the manager and staff took ZERO accountability for what happened, which was very disappointing. The manager thinks he's never wrong even when I showed him all of the items that they had "cleaned." Again, pictures don't lie and all of the staff including the manager need to have their vision checked to be honest. When I asked why my items weren't tagged to say something like "We tried cleaning your item, but were unable to" like other reputable companies do, the manager had no response. I had also asked how they're going to compensate me since they ruined my bedding, and the manager stated that they'll try a second time to clean it. I said absolutely not! If you ruined it the first time, there's no way I'd dare to trust you to clean it a second time. Even though he never offered a refund, I definitely requested one, which he did process. However, I'd never come back here, because accountability is SO important to customers like myself and I absolutely can't stand for a company that can't admit to their mistakes nor hold their staff accountable. Overall, I would highly advise against using this company. Many of my husband's casual and dress shirts still smelled like sweat and had stains on them. Read some of the other reviews of how customers stated that they received their same items back with the same stains that hadn't even been touched. For a company that claims to have been in business for several years, their antiquated way of creating tickets for customers' items needs to be revamped to an electronic system. They still use paper and the manager had to flip through several tickets before he even found mine to submit a refund and that was after I had told him the total amount I had paid when I picked up my items. One of the pictures attached to this review will show you the comparison of another white linen duvet we have from the same company compared to the duvet that Royal Cleaners "cleaned" and returned to me (the one they discolored and left with marks all over). I'd give ZERO stars if I could!!!

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    3 months ago

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    18 days ago

    We are new in this area and was looking for right dry cleaners. We found that they are good and fast service. Kind of pricey.

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    7 months ago

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    8 months ago

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    1 year ago

    The best dry cleaner in McKinney 100% recommend best prices best quality best customer service l them

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    2 years ago

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    2 years ago

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    3 years ago

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    2 years ago

    Pants ready when promised. Prices reasonable. Easy access to hwy. will definitely use again.

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    6 years ago

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    3 years ago

    Royal cleaners are the BEST!! Always get me what I need even if it's in a pinch. HIGHLY RECOMMEND!

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    3 years ago

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    4 years ago

    Great service, fast turnaround and quality work. Never had an issue in six years!! Thank you.

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    4 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    4 years ago

    Hardworking, professional cleaners. I was treated like royalty! They go above and beyond.

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    6 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    6 years ago

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    5 years ago

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    16 years ago

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    6 years ago

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    7 years ago

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    5 years ago

    Very friendly. I had called several other places, but they were the ones that went out of their way to accommodate my needs!

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    7 years ago

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    7 years ago

    Great prices, fast turn around time, and a friendly staff! We are super happy with their work thus far! We will be coming back!

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    6 years ago

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    6 years ago

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    7 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Cleaners Royal

    Review Highlights - Cleaners Royal

    We have been using Royal Cleaners since we moved to McKinney about 25 years ago.

    Mentioned in 8 reviews

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    Amazing results and will definitely use them again. Took them a difficult stain (red suede dye…read morefaded onto white coat) and turned coat pink. I won't make that mistake again!! Called numerous dry cleaners and all told me they could not remove and return/replace coat if possible? Phoned Ted at DoorServe-thanks Yelpers, and he said "bring in-I will fix." Ted is a "Can-Do" person and did an amazing job with all my clothes. He restored them to original condition and got all that red dye removed from my coat!! I am one happy customer. Ted did his magic and made my designer clothes look brand new again-all starched and pressed. They feel amazing on and look even better! Hugo Boss; Tom Ford; Tori Burch were all safe, cleaned, and trusted in skilled hands from Tim. He restored all of them and I can't wait to bring him more business. The value for what you get was amazing too!! He's a bargain and exceeded my expectations!! Please, use them you will be amazed at the price for all the work he does!! I will be a repeat customer to Tim and his family. They deserve your business. DoorServe is Friendly, fast, App technology service at a great price!!! Thank you Ted for making my clothes look new and saving me a lot of grief and time. Your hard work was appreciated and deserves to be recognized!

    Ted and Nice are the sweetest people. I love that they always have a smile on their face. Makes…read morefor a great welcome! I've used them bi-weekly for about 3 years now. I've not had any issues with my dry cleaning and they've helped me when I was in a pickle with timing for a load. The price is just right. They have a mobile app and a mobile service that comes right to your door. I'm a bit old fashioned and prefer to go in personally, but to know that this option is at my fingertips sure makes life a bit sweeter.

    Cleaners Royal - dryclean - Updated May 2026

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