Our family has been going to this dry cleaners for almost 10 years. The owner takes great pride in…read moretheir work and wants every customer to be happy. We bring uniforms, suits, men's shirts and ladies dresses, blouses and also our bedding. We feel the prices are good and the service is quick. We are thankful for the location but also the drive up window is awesome! It's a dry cleaner folks....alll you peeps making negative posts should grow up. Thank you for your awesome service.

I V been using royal cleaners. for 4 years now and im more impressed every time wiht the…read morecustomer service team and the excellent work they do we had a party and i brought in my wifes and my daughters dresses, all dirty and heavily stained and they did an excellent job with them i know they dont do magic but they returned them in much better condition than i expected great job, im more than grateful to them thank you so much. i recommend them 100%100

Brought my clothes to Horizon Cleaners and when I returned to pick them up, agent told me that I…read moredid not bring any clothes in. Confused I checked my closet again and the clothes were indeed missing. After 2 weeks of searching, returned to the store and same agent told me he was confused and returned my clothes to me. Make sure to get receipt if you drop clothes off at this location. Plus she was rude about the situation.

Way too expensive. Better pricing in Melissa. Like 1/5th the price for certain items.read more

Absolutely phenomenal service! Came in to get some pretty large alterations to my suit (I ordered…read morethe wrong size online!!). The couple that helped me was extremely understanding and friendly, and they took care of me right away with zero wait. I don't usually write reviews, but there's one situation that specifically made me want to write one. I was stressing out a lot because I realized I needed my suit earlier than I had originally asked. I was worried it wouldn't be possible to get the tailored suit any earlier. But the owners were so understanding! They looked further into my situation and were actually able to get the suit to me THE SAME DAY!! Now THAT is service!! I don't get alterations often, but I felt like the price was pretty fair. I paid $126.85 altogether with taxes: this included pretty major alterations to my two piece suit PLUS full pressing and dry cleaning. They did all of that in less than a week for me, which I felt was super fast!! While the price is good, I'm really writing this review for the service. The couple who run this place are just so kind and friendly. They have absolutely earned my stamp of approval; I'm not sure when I'll need dry cleaning and tailoring services again, but I am sure of who I'll be going to for help! Thank you again, Dapper Cleaners, for helping me out.

I rarely leave negative reviews, but I feel people should know about my experience…read more I dropped off a pair of shorts to be hemmed and my wife's blouse. I was told they would call me with a quote before doing the work, but they never did. Instead, I received a text saying my items were ready for pickup. When I arrived, I was shocked to find they charged $20 to hem a single pair of shorts--shorts that only cost me about $25 to buy. I would never have approved that price had they called me as promised. They also charged $7 just to cut my wife's blouse, even though I had asked about having it properly hemmed. I asked them to keep the blouse and hem it correctly. When I returned, they wanted to charge me another $22 to hem it. I asked them to apply the $6 credit that the husband had already agreed to after acknowledging my concerns, but the wife argued with me and refused. The most frustrating part wasn't just the prices--it was the lack of communication. If they had called me with the quote as promised, I would have declined the work before it was done. In my opinion, the pricing is excessive, the communication was poor, and the customer service left a lot to be desired. Unfortunately, this was one of the worst experiences I've ever had with a cleaners, and I won't be returning.

02/14/22- Monday…read more Great customer service!!! Will return definitely. They offer 25 percent off. Thank you so much!!!!

I have used the Comet cleaner on Stacy Rd in McKinney occasionally for the last couple of years. I…read morewould say about half the time I have to ask for something to to be redone because it is still dirty. Last week I took in a sweater, dress, and a silk pillow cover. When I picked up the items the sweater had a blue spray type something all over the sleeve and front, the pillow cover still had a small stain on it, and the dress was pressed poorly. I had them redo the sweater and pillow cover and just took the dress. When I picked the items up today, they had WASHED the 100% dry clean only pillow cover! It is a ruined, wrinkled, falling apart mess! And they just handed to me as if nothing was wrong. What kind of dry cleaner washes something that is labeled dry clean only? I could have ruined it myself for free! Also the sweater was still stained. Needless to say I will never go back and should have learned my less before this happene.

We've been using them for about 6 months and haven't had any problems. Price is very affordable and…read moreeverything of completed on time.

WAY overpriced and WAAAY too much starch, especially for someone who specifically asked for NO…read morestarch. I use them a couple of time a year out of necessity and convenience, and always regret it.

Their move to a much more automated system has made it very easy to drop off or pick up at all…read morehours. Very convenient. I have not had to use any service other than straightforward dry cleaning, but I am happy with the results.

I dropped off some basic clothes (cotton/cashmere) and I was returned my new cashmere sweater with…read more3 holes, there were no holes at all before ever. the audacity to charge for that and not inspect the quality of the item.

This is my first time going to this place but service was fast and is not too expensive.. is far…read morefrom my house but the quality is good. Recommended.

I tried this place a couple of weeks ago and I was very satisfied. Great value and fast! Would go…read moreagain.