Very friendly staff. During drop off at first visit they took the time to go each items needs and even provided information of other services that they provide. Today at pick up once again very welcoming and after pick up of my items the clothing looks nice. Dropped off another order today. read more

I rarely leave negative reviews, but I feel people should know about my experience. I dropped off a pair of shorts to be hemmed and my wife's blouse. I was told they would call me with a quote before doing the work, but they never did. Instead, I received a text saying my items were ready for pickup. When I arrived, I was shocked to find they charged $20 to hem a single pair of shorts--shorts that only cost me about $25 to buy. I would never have approved that price had they called me as promised. They also charged $7 just to cut my wife's blouse, even though I had asked about having it properly hemmed. I asked them to keep the blouse and hem it correctly. When I returned, they wanted to charge me another $22 to hem it. I asked them to apply the $6 credit that the husband had already agreed to after acknowledging my concerns, but the wife argued with me and refused. The most frustrating part wasn't just the prices--it was the lack of communication. If they had called me with the quote as promised, I would have declined the work before it was done. In my opinion, the pricing is excessive, the communication was poor, and the customer service left a lot to be desired. Unfortunately, this was one of the worst experiences I've ever had with a cleaners, and I won't be returning. read more

Absolutely phenomenal service! Came in to get some pretty large alterations to my suit (I ordered the wrong size online!!). The couple that helped me was extremely understanding and friendly, and they took care of me right away with zero wait. I don't usually write reviews, but there's one situation that specifically made me want to write one. I was stressing out a lot because I realized I needed my suit earlier than I had originally asked. I was worried it wouldn't be possible to get the tailored suit any earlier. But the owners were so understanding! They looked further into my situation and were actually able to get the suit to me THE SAME DAY!! Now THAT is service!! I don't get alterations often, but I felt like the price was pretty fair. I paid $126.85 altogether with taxes: this included pretty major alterations to my two piece suit PLUS full pressing and dry cleaning. They did all of that in less than a week for me, which I felt was super fast!! While the price is good, I'm really writing this review for the service. The couple who run this place are just so kind and friendly. They have absolutely earned my stamp of approval; I'm not sure when I'll need dry cleaning and tailoring services again, but I am sure of who I'll be going to for help! Thank you again, Dapper Cleaners, for helping me out. read more

This place rocks. I needed two dress shirts steamed and they had it done in 2 hours for such a reasonable price. Definitely recommend.

Friendly service, very helpful and accommodated my rush order in perfect time! Its not easy to do rush orders, but they did and it looked amazing! I would recommend! read more

They do not appreciate their customers. They were constantly sending me text messages to come pick up my clothes. Who needs the hassle.

$18 for basic pants alterations? Lady seems to be bossy and likes talking down to customers. That's ok, she'll be loosing my business.

First time customer here and they could not find my jacket and staff tried to blame me for using a ticket that was issued in September which their own staff apparently gave me an old ticket. Bad customer service and system. Don't come to this establishment. Below is the ticket their staff gave me who isn't even close to my and and the male accusing me of giving them an old ticket that their staff gave me the first place. read more

Dapper Cleaners and Alterations - Ticket - Sewing & Alterations Near Me - McKinney, Texas

Dont go here unless you are prepared to defend yourself when they damage your stuff. Had some dress pants damaged. Owner argued with me and said there is no record of me having the pants cleaned. The owner then argued the pants are old (I bought the suit one month ago). Owner never aplogized for the damage and told me they would fix the pants but provided no ETA. Owner is very rude. Ive used this place for a few years but after this experience i will never go back! Update:. Received my repaired pants the next day after posting this. However, no apology or acknowledgement. I'll still never go back! read more

Do not use! Charged $65 for a simple skirt hem on a summer dress that is one layer. Cost more than the actual dress itself. Rip off!!! Will never come back. read more

DO NOT GO HERE!!! They ruined my very expensive purse after having it for months for a simple leather cleaning. Then when I asked them to fix or give me a refund, they returned it like this after having it for another month and said it "looked good". Absolutely TERRIBLE cleaning service and EVEN WORSE customer service!!! Stay away from this place if you don't want your stuff ruined!!!! read more

Dapper Cleaners and Alterations - Sewing & Alterations Near Me - McKinney, Texas

Went here because it was convenient . Wanted suit cleaned and pressed. Husband just picked up suit with white dress shirt . Shirt and suit jacket doesn't even look like it was pressed. Pants had long white dog hair on it, as well as white dog hair on suit jacket . We do not have a dog with white hair , so it had to come from there . Horrible ...won't be back. read more

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I would highly recommend kay for alterations and everything else. We first found dappers when I needed my prom dress hemmed last year. So we went to get this big red sequence dress altered on the bottom for being to long on myself, I tried it on and she instantly started to put where it should come to. We waited a week for it to be done as it wasn't needed asap. We got charged a very reasonable price around 80$ for how much she needed to get rid of. It turned out perfect for prom. She also has done another 2 of my dresses, one just now for homecoming and another just for me to wear around. If you're looking for a new place to have alterations go here! Kay has been doing this for a long time and wants her customers to be very happy for what they're wearing. !For new comers! If you read the 1 stars they're mainly from the newcomers as well, she doesn't give the price until the labor is done and you pick it up on your set time. All her prices are set to make it reasonable for labor and how much to take off and stuff. She's a wonderful seamstress and would love to help anyone. read more

RUN FAR AWAY FROM THIS PLACE! DO NOT GO HERE! Unless you want to be completely RIPPED off. Kay comes across like she's nice and sweet, but she completely rips you off. She charged me $140 for a dress I purchased for $200. No beading or anything on the dress. And she only brought in the sides. When asked about her pricing she just states over and over again that she does a really good job. Absolutely ridiculous. Then she didn't even have the dress ready when she promised it would be. Absolutely terrible business. read more

The owner Kay. She the the most rude person. They damaged my cloth. And making all kind of stories. Do not use them. They have very very very poor customer service. Extremely poor customer service. read more

I wanted Molle sewn onto a tactical duty vest for work and they did an exceptional job.

DO NOT go to Dapper for alterations unless you want to get ripped off. They charged me over $200 to alter 2 dresses. I could have purchased both dresses 3 times over for what they were charging for alterations. $80 to take in the sides $25 for a new zipper $15 per strap to tighten them. $20 for a hem. and then she was charging me to press them when I did not ask for them to be pressed. In addition, she made the dress too small and now my daughter has to find another dress to wear to homecoming because we can't make it bigger. I am so disappointed with the service and the cost. Do not I repeat do not trust them. I asked how much it would cost before the service was done and they said oh don't worry it won't be that much be we can't tell until the work is done. read more

They were quick, but not impressed by the hems and a little pricey. Still looking for the neighborhood tailor.

DO NOT GO HERE. THE OWNER IS A SCUMBAG. she will charge for things and not get it done. Also, ripped a brand new shirt and will not take responsibility read more

The absolute best customer service every single time! I LOVE this place!!! Regardless the task they always get it done and go over beyond to make sure that the customer is happy. At least that has always been my case. read more

They quote one price over the phone for alterations & double it when you pick up! Then called my husband a liar on the phone. RUDE owner!! $20 to hem a pair of pants?!?! Quoted $10. I've used them as needed for dry cleaning for several years, but never again. Customer service is everything! They have none! read more

Highly recommend. The lady who does the alterations is one of the best! I tried on one pair of pants, she looked at them for not more that a few seconds, and then proceeded to perfectly tailor 5 pairs. She a truly gifted artist when it comes to altering clothing! Dapper cleaners beats the competition on quality and on price. read more

Great customer service, the owner is very knowledgeable and welcoming. I will definitely be back!

ZERO STARS!! The first time in the store for alterations and cleaning, a man was in front of me and showed Kay his pants that were SIX INCHES too short. I should have walked out!!! Over the next few months I kept saying "It's gonna get better." It didn't. My clothes weren't at the store when promised, but after another week! A fav pair of pants came back with three creases on one leg and two on the other. The next Saturday I had to drop them off for the third Saturday in a row. Exhausting!! Clothes came back with strange stains. Back they went. One pair of new expensive pants were cut off and hemmed much too short!! Kay said "It was the style." I wanted to say "No ma'am, it was your MISTAKE!" They were also stained! When my blouses were altered, they only needed taking up from the underarm to the waste - one long stitch taking two minutes to complete. She charged me $15 per blouse!! She's unbelievably TOO EXPENSIVE! She doesn't use pens to pen the garments where they should be altered. SHE DOES NOT DO THE ALTERATIONS!!! The "girls" do the alterations offsite! She doesn't tell customers that!!! I went to her store every Saturday for 13 weeks. It was maddening that people think the place is so great! The last straw was when the girls who did the alterations absolutely ruined an expensive blouse my mother bought for me!! I took it back, laid it out on the counter and showed the other lady. She began to pull the thread! I said "STOP!!" She promised it would be redone properly. I should've known not to believe her. I went back in a week, picked it up and went home. I took the garment out and IT WASN'T EVEN TOUCHED!! I called to tell the other woman I wanted a refund for them ruining three blouses and one pair of pants. She said No. She asked I come in but not on a Saturday. I wonder why??? I never went back! Kay owes me for my ruined clothes!! The place disgusts me!! Save yourself time, money, hassle, your Saturdays, and peace of mind. read more

Needed a quick patch sewn for a fire academy graduation and I no one was able to do same day alterations. I drove from van alstyne and the lady working there was able to do it on the spot for me since I had drove far. She was so sweet and a god send. This place is awesome. Thanks for the great customer service! read more

My regular dry cleaner closed the doors forever because of Covid and I found Dapper Dry Cleaners. I trusted in the positive comments and feedback to make my choice of leaving my button up shirts here to be laundered and pressed. This place is excellent. This is my 5th time using them before making this review and all 5 times my shirts are crisp and clean. They do an amazing job. I also love how this is a small family ran business. They make you feel like family when you come in. I am so glad I found this place. This is now my Dry Cleaner. Thank you to them. read more

Good morning! Where can I begin with my praises! I needed an emergency alteration on my dress..mind you I needed it the very next day. I called 17 cleaners and all told me they could not accommodate me as I needed my dress back the next day in order to catch my flight. So I saw the number and I called Dapper cleaners at 6:36 p.m. (they close at 7pm) and explained to her my dilemma, she advised me to come in. I got there in five minutes. She measured my alterations and said she could accommodate me!!! Woohoo! I picked my dress up in 24 hours exactly!!!!! She was amazing, sweet and a God sent! I recommend Dapper cleaners to everyone! read more

For alterations they are the worst. Couldn't get my hem right and couldn't get my jacket sleeve right after trying three times. I am moving on and will pay somebody else to fix her screw ups. read more

I have been going to Dapper Cleaners for last 4 years. The owner Kay is highly professional, very humble, courteous and knowledgeable in the line of her business. Dapper Cleaners has very reasonable prices for dry cleaning and alterations as well. I have no complaints at all. read more

Kay did an absolutely awesome job on my daughter's prom dress and my wedding dress! She even finished the alterations in record time. I highly recommend her!!! read more

Finally!! A drycleaner and alteration place with RELIABLY GOOD QUALITY! Decent prices. The place is run by people that really know what they are doing. I ask a lot of questions, and they had answers for each one. Cleaning quality seems solid. The lady who measured me even got my alterations perfect! It's like my off the rack clothes are now all custom made, and the alterations did not cost anywhere near as much as the department stores charge. I'll be back... OFTEN. read more

I had ONE simple request with shirts that were taken there. The very FIRST day when I walked in the door I requested that my collars be pressed down evenly. THAT'S IT! I sent the shirts back TWICE (three attempts) and they still couldn't seem to do the simplest thing. Then they had the audacity to charge they regular FULL price for a job that was still not done right. I don't take my clothes to the cleaners to have to go home and iron them after they are picked up. I take them so that I don't have to. NEVER AGAIN! And NO...they are not recommended. read more

This place is awesome! It is run by two wonderful people that have been in the dry cleaning/alterations business for around 35 years. They really treat you like family and the prices are reasonable. The lady's alterations are the best in the city! They've earned a lifetime customer in me and my family. We will definitely be back! read more

Kay saved the day for me. I unexpectedly needed an alteration done for a dress ASAP. She was was so kind as I was frazzled and did a great job. So often tailors seem annoyed or rushed and she was nothing but patient and thorough. read more

Love this great cleaner! Fabulous polite service! Thank you for making it always about doing it well!

2nd time using them and they lost my wedding shirt that was in to be altered. There phone number is disconnected and they won't call me back. Do Not Go There!!! This review won't change unless Kay returns my messages. Wish I could rate them lower... read more

Needed a suit and shirt ironed fast and they were able to get it done for us quickly!!! We are so appreciative!

Place does a great job and is fast. Pickup whenever you want! The price is cheap too.

AMAZING!! I came in and got 2 of my pants fixed in 4 hours! Very friendly and kind customer service! Definitely recommend!

My husband recommended this place to me after he got a pair of pants altered there in less than 24 hours. I took a bridesmaid dress there that came in about 2 sizes too small with some extra fabric that the dress company sent me for alterations. I needed it to be altered in less than a week as the extra fabric from this awful dress company came in very last minute. The lady who does the alterations there measured me quickly, and said she would have it done by the next day. She also gave me her personal cell number just in case anything went wrong. Sure enough, 24 hours later, the dress was done and now fits perfectly. I cannot say enough good things about this place and their work. read more