I used the same day service for a last minute event and was very happy with the serviceread more

Great service, people were friendly, place looks clean and they got my dress taken care of in a…read morereasonable time-frame. I will be back.

Took 3 tailor made shirts in for laundry. They did such a poor job, I rewashed and ironed them at…read morehome. When it was run by Asians, it was fantastic, but they retired and now run by people with no pride in their work. I do not recommend them for laundry or dry cleaning.

Maybe it was when I peered into the area behind the counter where the alterations and mending of…read moregarments takes place, as it took me to places in the heart. As I chatted with the friendly owner at the counter, when seeing the sewing machine and colorful rows of threads, I couldn't help but think of my late Mother, as she too was a seamstress. I have her old Kenmore sewing machine among the treasured ancestral artifacts in my sacred space at home. I had been wanting to make a change in where to take my dry cleaning, and reading the positive reviews on Yelp for Dry Clean City, although they're further from my home than at least ten other dry cleaners, I decided to make the trek to give them a try. I felt a kindred spirit as soon as I walked in the door. This is not your usual chain operation here, this is a husband and wife team who've put their personal touch into their business for the last 21 years. As I'm on the verge of taking a long anticipated trip to Portugal and Morocco, I took 12 shirts, three pairs of pants, and one sport coat for dry cleaning, with one shirt also needing mending, after the edge of the lint filter in our dryer grabbed the hem of that garment, and wrapping the shirt into a tight ball, it also tore a hole at the seam. First, the wife at this cleaners did a masterful job of saving that shirt for me, it's as good as new, and for a very reasonable price no less. As for the dry cleaning, I'm sold, everything came out perfectly. I'll be looking dapper for my upcoming trip. But most of all, the reason I know I've found a new place to entrust the care of my highly valued garments with, is this husband and wife team, who put love into the work of their hands. As icing on the cake, their friendliness draws you in upon entering the door for the first time. You just know, these are great souls, they're caring people, and this is a clean operation, a business whose workmanship will help to build our self esteem, as we wear the stylish clothes they've renewed for us time and again. I went for the dry cleaning, but I'll be returning for the friendship, and for their personal touch, in helping their customers feel good about ourselves. If you're also reading reviews to find a new place for your clothes to be cared for, look no further, this is your place. It's an enthusiastic 5-Star review from me. Sincerely, Keith Brown Garland

Friendly staff both in person and on the phone. I brought in a long formal dress , a coat, a cotton…read moresweater and a stained cashmere sweater and I was very pleased with my returned items. No drastic pilling and no weird smells. Thanks!

They gave a discount for being a first timer. I dislike their hours though. Theyre closed during…read morelunch when most working people do their errands. Service was ok, they did what they were supposed to.

Convenient location on the corner of Parker and Custer in front of Home Depo with a convenient…read moredrive through. I found the price to be higher than other cleaners ($9.00 to dry clean a scarf). The biggest annoyance if that they attach a bar code label on the item that cannot be removed without making another trip out to the cleaner. The staff needs to let the customers know about this bar code label at the time of drop-off and allow the customer to choose whether we want this semi-permanent label on our items.

I wasn't sure where I was going once my dry cleaners of 10+ years closed and then I found Hill Park…read moreCleaners. Love love love! Not only do they have a drive-thru, but they know you by name and call you if you leave your cleaning in too long. They always do a great job on our clothes and they provide you with a nice name tagged bag for your laundry. Top notch!

The dry cleaner we used for years closed up shop, so we recently tried Custer Cleaners. They did a…read morefantastic job on my husband's shirts and my blouses. My husband needed a favorite jacket dry cleaned but was reluctant because it is an expensive piece and is his absolute favorite to wear. After seeing the work Custer Cleaners did on our other garments, hubby took his jacket in. They cleaned it same day, and it came out looking brand new! They did a fabulous job, and the cost was $17. We expected to pay much more for that item because of its construction and were pleasantly surprised at the cost. This store does dry cleaning every day. In my naivete, I didn't realize not every "dry cleaner" actually does dry cleaning every day. Many only offer that service one or two days a week. The other days, they simply do laundry. These nice folks taught us a lot about the business, and we're grateful for their expertise and quality work.

I would give 0 stars if I could. They mixed up suit jackets with me and someone else. So I got home…read morewith the wrong suit jacket. I don't wear suits often so it took a little while to discover the error. When I told them about it they treated me like it was my fault and that I must have made a mistake. Mixing up the order is bad enough but how they treated me was even worse. I'll never use this place again and would urge everyone to go elsewhere. They clearly cannot keep track of the items they have in inventory. If anyone is missing a Calvin Klein suit jacket, I might have yours!

QUEST cleaners is the best cleaners in Tx!!! the customer service you receive there is above and…read morebeyond anything I have witnessed. HIGHLY RECOMMENDED!! Gay

I specifically asked for my 2 shirts to be laundered and with heavy starch when dropping off my…read moreitems. Upon picking up 2 shirts, my bill was $15, they look like they were ironed only and clearly no starch by look or touch. When inquiring about my bill I was told they had been dry cleaned and not laundered or starched as I requested.

The staff are wonderful, it's a really clean facility with a drive-through, I've used the tailor…read moreand the dry cleaners and have been impressed with both. I am now a return customer and excited to have a great dry cleaner/alterations in the immediate area.

Very rude and not accommodating staff, not sure why they advertise same day service if they're…read moregoing to not offer it and then give you a hard time about trying to pay for a rush. The girl telling me "5 dollars per piece" in a rude tone as if I'm not going to pay for it. I say yes to the fee and ask when it will be ready. She says "Any time you tell me" I say 8:30? She says "Soonest is 9." So not any time after all. I'm just trying to get my clothes cleaned for work and I've been a customer here for 5 years.

This is the worst dry cleaning company in the dfw area and after reading a few other comments seems…read morelike this a pattern for this establishment. Mike, the owner has zero business acumen and operates this business like a 5 year old child. Purse disgrace.. They lost 4 of my brother's shirts and promised a $150 refund, but instead insulted him by writing a $50 check. He left the check at the establishment because it was a slap in the face. To make matters worse, the owner followed up with a rude text message rather than taking responsibility. Mike and Narim run a completely unprofessional operation they can't keep track of clothes, they don't honor their word, and they treat customers with zero respect. Avoid this place at all costs. They do not deserve to stay in business.

I got a brand new dress a to wear on a cruise. I picked up the dress without checking it and packed…read moreit for the cruise. I went to put it on and it had burn holes all over it. I took it back to the cleaners with the receipt and the person in charge had the audacity to tell me that it was a manufacture defect. So not only did he not reimburse me for the damages he did not even give me back the money for the cleaning. I have been going there for over 20 years and will never go back.

Needed a rush on some really nice jackets; perfectly spotless and timely for my needs! I would…read morerecommend this business 100%.

Love this cleaners!!! Been going for a few years now and never had an issue. Owners are very nice…read morepeople.

We live that they can get is done the same day and they do a fantastic job. Crystal is so sweet and…read moreenergetic no matter how busy they are. They work so hard to get your dry cleaning in and out the same day. My friends love them as well

I have been going here for years! Always great service in the past, but unfortunately the business…read morewas recently sold to new owners. They scalp the hell out of you for profit. $4.99 for simple Polo Shirt is ridiculous. Really wish the previous owners were still there. Highly recommend you look elsewhere...these new owners could care less about customer loyalty.