Ruined my wedding shirt and refused to do anything. They said it caught on another shirt when being cleaned and they are not responsible for anything. They said there is a sign that says they aren't responsible, so my $200 Bugatchi shirt I wore once at my wedding is gone. They don't stand by their work, and you leave your nice clothes at your own risk. Go somewhere else and pay a little more that will honor their mistakes. Awful business, stay away read more

Dry Cleaning Express - Shirt ruined by the cleaners - Dry Cleaning Near Me - Plano, Texas

Requested a work shirt that's been used for about three years to be cleaned. I understand the shirt is old but there was no need to not only berate my shirt but disrespect my character calling me dirty. I took the shirt to super clean dry clean and they didn't even question the shirt and got it completely clean with no issues and no hiccups. Treat your customers better. read more

I think this will be my last time coming here unfortunately. Anytime there are stains on your shirts the owner degrades you. I will say the prices here are great but if I'm going to be talked to like that when I come in I will gladly pay more somewhere else. read more

Anna -Seamstress- fixed zip on my wife's pants, in lieu of a costly "repair". I appreciate the honesty. Thank You Anna- Philip read more

I've been seeing John for around a year now and really appreciate his service, speed and attitude. He does a great job and would recommend him to anyone in the area. The price is great too! read more

It can be difficult to find a great dry cleaning spot. This is the best in town in value and service! Their staff is also very friendly. Bring your dry cleaning here and you won't be disappointed. read more

I'm new to the Dallas/Fort Worth area and was in need of a good cleaner. I saw Dry Clean Express online and saw positive reviews and decided to give them a try, on really short notice no less. I came in to Dry Clean Express around 2pm on a Thursday afternoon as I had an unexpected interview set for Friday afternoon at 2pm the next day. Ana was amazing. I told her of my situation and asked if my suits could be prepared by noon Friday. She gave great customer service and was very communicative. I just picked up my clothes and they made them look phenomenal! 100% recommend their services. I will be coming back for repeat business. read more

excellent and fast service, I have been using DCE for years. staff is very friendly. Plenty of parking

I was disappointed my dry cleaners closed during the pandemic, but sooooo happy I found Dry cleaning express!!Reasonable prices, friendly and polite staff and do an excellent job! This is by far my favorite dry cleaners. read more

Having to get accustomed to not getting a dry cleaning ticket for items dropped off. Upon return, attendant asked me what color my comforter was- made me a bit concerned. However, all items were located and returned. Nice staff. read more

They do a great job and quick turn around. Professional customer service and you can tell they really care about what they do.

Very kind and great value dry cleaning. It was also overnight for free. Not sure how they make money, but thank you for your service.

Great service, kind people. Dry cleaning was done quickly. Looks great. The only thing I would change is the price. But even so, you're talking a few bucks. read more

I came here once before and was helped by the nicest lady. I come again and this other gentleman was running the desk. I asked him about a jacket of mine, said if they could please pay mind to the stains this second go around. He explained he cannot remove the stains for what ever reason and that I should take it home and do it myself. Ok I took the jacket back and gave him the rest of my items. He had me fill out paper work and started shoving my clothes into a bag, I politely asked him if we could count them together as I like to have a count of how many articles I'm leaving before I just walk away. He was totally bothered by that, in fact, threw my clothes at me at the counter and said there! Started going over more of my garmets explaining to me how he can't get any of them clean. It turned into this whole back and forth of me telling him my experiences back home with my other cleaner and how none of this was ever a issue. Actually, my first visit to this place was so great that's why I came back! The woman who works here is much better at costumer service. This man was downright rude and antagonistic. The neighborhood is a bit ghetto anyways, I should have known better. read more

Happened to find this dry cleaners when I was exploring the area by our new home. Friendly staff, excellent service. They go above and beyond to make sure our clothes turn out just right. I highly recommend this business! read more

Dropped of my dry-cleaning and asked the person if they could remove stains from the shirt. The guy was very upfront and did not promise anything but then I received the shirt all stains were gone. Prompt service fair price and really good honest service. Will go back there again and recommend to my family. read more

I recently moved to the Plano area and I've been looking for good dry cleaning! I was spoiled with the business I used in my previous residence/area. But Jean and his family have been so great!! My clothes are always done when I need them and he's even rushed things for me! They're always so sweet and nice. They also fixed a shirt without me asking! I won't go anywhere else in Plano!! read more

The staff is really friendly and the prices are super affordable. I always drop in when I'm getting ready for a wedding and they take such good care of us. This is my go-to place and I highly recommend them if you're in need of a really great dry cleaner! read more

Convenient, affordable (2 blazers and pants) all for less than $12! They even managed to take the old stains out of my blazer, even though they told me that they could not guarantee it at that time. Please be sure to bring cash or check to make payments. No cards accepted. read more

I dropped of my suit late on a Friday and was able to pick it up on Saturday after 3pm. My clothes were clean and perfectly pressed, all for a fair price. I will gladly return. read more

Great pricing and excellent service. They don't accept credit cards - will take cash or checks. I haven't had to deal with missing items nor questionable cleaning service. read more

Dry Cleaning Express - Awesome price - Dry Cleaning Near Me - Plano, Texas

Great experience and fair prices. John was nice and personable. Suits and jackets were well cleaned. Will be back.

Pleasantly surprised by this dry cleaner. The staff is courteous. They did a great job cleaning and pressing two jackets and a dress, and the total was only $15. The cleaning is done on site, so in by 10, out by 5. Dry Clean Express proves that there is an affordable dry cleaner who does a good job and has good service. As another reviewers said, no credit or debit cards accepted, but they will accept cash or check. read more

They did not clean the collars of my blazers. When I asked why, the gentleman just told me this is the best they can do. They did not offer me re-cleaning. The only reason I sent my blazers to dry clean is that the collars were dirty. Very disappointed. read more

Good service, cheap prices. Support cards and Apple Pay! They do everything in time and work on Saturdays. I recommend this place.

Not much has changed in the 25 years I've been coming here. Same storefront, same people, same dependable service, same affordability. Maybe that's what keeps me coming back. I've tried a few other laundry services in the area that have newer storefronts...and higher prices...but none have matched the overall experience with the folks at Dryclean Express. They average 100 customers a day and are the outsource laundry service for some local hotels. I agree with the other reviewers and highly recommend them. read more

Shirt was ripped and destroyed when I picked it up. Called and guy I spoke with said there isn't anything they can do. This place will destroy your clothes and do nothing about it but act rude. Do not go here!! They are cheap for a reason! read more

Been using these people for a few years now. They are extremely affordable and they do not make mistakes. The ONLY slight drawback is they only deal in cash. If this does not bother you, then this will be the best dry cleaning experience you'll have. It's worth the extra 4-5 minutes for me to drive out of my way to do business with these people. A+++++ read more

The other day I was dropping off a dinner jacket and a few shirts. As I was leaving, the lady working there ran outside after me to let me know I had left a $20 bill in the jacket. Wow. You don't see honesty like that every day. In the year I have been coming here, the service, price, and quality of work have been excellent. Highly recommended. read more

They dont take credit/debit cards but besides that they go hard. Cheap, fast & good work.