Amazing. What a difference from the old owners. This place is so nice and clean. Looks like all new…read moremachines. I will definitely come back.

My washing machine died on Thursday and we couldn't get a new one delivered until Tuesday…read more Unfortunately we're going on vacation the next day and with a family of four we had a lot of laundry we needed to pack. I took all my dirty clothes in an had them cleaned and folded in just a few hours. You guys saved me because I wasn't going to be able to wash 5 or 6 loads before we fly out tomorrow morning. As I type this right now it's 5:30pm and they still haven't delivered our new washer and dryer. Thanks for saving me, and your establishment is really clean and well run.

I wish i could give them a 0. I was their customers for at least 10 years. They have always been…read morenice until one of my shirts came back dirty. When I brought it up to their attention, I was kicked out of the shop. I left them a review in which they rudely responded that i'm not on their customer list. They had the same respond to another customer complaint. It really wasn't a big deal. Mistakes happens. It required a very simple solution. Dry clean it. I see absolutely no value in their service if they can't take care of something so simple.

I have been a customer here for at least 7-8 years, until today. I get press only and today the…read moreprice increased drastically. I've watched the prices constantly increase, but still kept going. When the rude old lady with the glasses rattled off the price and I inquired about the price of each item, she got snappy and rude and almost refused to give me an itemized receipt. Once I got it, I couldn't believe my eyes. These are not special material items, I just don't iron. They have added up charges to items and a new EV fee with zero explanation. They have raised overall prices and then try to fool you with the "15% discount. When asked what the up charges were, she proceeded to say everything is going up everywhere. Unbelievable. They don't value their customers at all. I won't be returning and don't recommend them at all. She can't show you an itemized receipt until she swipes your card. Shady practices. Never again.

Annual visit to wash the queen sized bed spread and one large pillow. Too much overloads home…read moremachines so this is good alternative. Save money bring your own soap and whatnot. Prices range for $3-$6 based on size of machine. In/out no problem on weekday morning. Machines take only quarters so bring own or $1-$5 bills and use coin changer. One staff person there to help out and keep it clean. New sign on door is Plano Laundry.

Horrible service the lady doesn't greet you or seem happy to help you . I rather wash my own…read moreclothes than deal with someone with her attitude .

Dropped off pants to be hemmed. Was told they'd be ready on Friday when to pick them up on Saturday…read morethey weren't ready. When I picked them up, they charged me $45 to him two pair of pants. They also dry cleaned them which I had requested them not to dry clean them so beware if you want to use this facility for your tailoring needs. I was forced to pay an outrageous price in order to get the pants back I won't be back.

Affordable pricing. Excellent service. Very kind. First time using them and I will definitely be a…read morereturning customer. Highly recommend.

Yes, I have been using this dry cleaner for over 20 years! They have a drive through drop off and…read morepickup ! They are attentive to my arrival ! My CC is on file so it is only a matter of receiving the clothes . The quality of work has always been outstanding!

Annoying. I called on Thursday to ask if my hemmed pants are done. Clarissa told me not today, but…read morethey will be ready on Friday. I show up on Saturday and they aren't done. A call or a text on Friday evening or Saturday morning would have been helpful to prevent a totally unnecessary trip from all the way across town. Blah.

This place is what customer service is all about. My jeans were delayed from another location and…read morethe nice lady pressed them on the spot just for me because she knew I needed to leave town. They were super busy and very nice. They do a really great job too. Can't say enough about how great this place is.

The service was amazing! First time trying them and it came back above and beyond! Will be going…read moreback! Don't sleep on this place! Good people and service!

Before I arrived I loaded money on to the app. When I arrived I saw signs posted COINS ONLY No…read moreApp. I immediately asked the clerk Brittany I see the signs if she could start the machine being that I loaded money on my account. Brittany: No! It's new owners. We don't have nothing to do with that. (With negative attitude and waving her hands, shaking her head, with a smirk on her face). Me: I understand but how am I supposed to get my money back Other Clerk: You can try calling support Brittany: Rudely said... I can't start the machine, you need coins. Me: OK. Thank you. I'll call support as well. I will not return here with rude staff. When Kenya works she is also nice. Always has a supportive demeanor. Brittany rude, unprofessional, no passion. Her tone, body language is so negative. I will spend my money somewhere else. Even if I need to travel further OR buy my own W/D. ​

Clean, staffed, spaces for families and individuals to wait, products available at a reasonable…read morecost, carts, tables for folding, a lot of machines, including several large capacity (6-, 4-, 2-, and single-load). Free dryer use mid-week!

Ruined my wedding shirt and refused to do anything. They said it caught on another shirt when…read morebeing cleaned and they are not responsible for anything. They said there is a sign that says they aren't responsible, so my $200 Bugatchi shirt I wore once at my wedding is gone. They don't stand by their work, and you leave your nice clothes at your own risk. Go somewhere else and pay a little more that will honor their mistakes. Awful business, stay away

Requested a work shirt that's been used for about three years to be cleaned. I understand the shirt…read moreis old but there was no need to not only berate my shirt but disrespect my character calling me dirty. I took the shirt to super clean dry clean and they didn't even question the shirt and got it completely clean with no issues and no hiccups. Treat your customers better.

I'm new to the area and brought a pair of slacks as I'll need to begin bringing several items. Call…read moreit a trial run if you may. Service was great! I'm fairly certain it was the owner I met on drop off and pick up. I had a very favorite cleaners back home and I love that I picked up the same type feeling from Liberty Cleaners. I'll definitely begin to bring other items. On occasions I need alterations being that I'm petite and may see if they do those as well. Speedy turn around time, reasonable price.

The Asian man that works here maybe is very polite at all or friendly. The quality of work…read more mediocre. Nothing to brag to learn how to smile and make a like they come back

If I could zero starts, I would. I have been going here for 15 years and had an article of clothing…read moreruined for the first time. I thought I could reach out to the owner, but instead was met with disrespect. If you want to be treated with disrespect and have clothes ruined, then this is the place for you. The manager, Stewart, was completely disrespectful and would not even listen to me. Never again will I bring my clothes to this place. I highly recommend finding another place if you want to be treated with respect. There many other dry cleaning places out there that will appreciate their customers and not ruin their clothes.

We have gone here for years but I won't go back. They used…read moreto be good. Maybe they have a new owner? Ever since COVI,D you now need to pre-pay for cleaning, and on my last visit she brought my shirts out and pointed to a shirt that was not in the bag. The back of my husband's shirt had a 3" x 3" L-shaped rip and she said " we don't do anything to shirt. Like this before we cleaned". Absolute BS. I gave them 3 stars because we have had good experiences in the past, but post COVID I would not recommend at all.