Ruined my wedding shirt and refused to do anything. They said it caught on another shirt when…read morebeing cleaned and they are not responsible for anything. They said there is a sign that says they aren't responsible, so my $200 Bugatchi shirt I wore once at my wedding is gone. They don't stand by their work, and you leave your nice clothes at your own risk. Go somewhere else and pay a little more that will honor their mistakes. Awful business, stay away

Requested a work shirt that's been used for about three years to be cleaned. I understand the shirt…read moreis old but there was no need to not only berate my shirt but disrespect my character calling me dirty. I took the shirt to super clean dry clean and they didn't even question the shirt and got it completely clean with no issues and no hiccups. Treat your customers better.

I would give 0 stars if I could. They mixed up suit jackets with me and someone else. So I got home…read morewith the wrong suit jacket. I don't wear suits often so it took a little while to discover the error. When I told them about it they treated me like it was my fault and that I must have made a mistake. Mixing up the order is bad enough but how they treated me was even worse. I'll never use this place again and would urge everyone to go elsewhere. They clearly cannot keep track of the items they have in inventory. If anyone is missing a Calvin Klein suit jacket, I might have yours!

Avoid this place! I brought a 50s poodle skirt with a few droplets of chocolate on the side. They…read moresuccessfully removed the chocolate, but returned it with a new 3 inch black mark on the other side and a different brownish stain near the waistband! I objected to paying $7+ for the service, and was told that they could maybe try to clean it again. No thanks. Now there will not be time to have it done elsewhere. Zero stars is sadly not an option on this site.

This place is what customer service is all about. My jeans were delayed from another location and…read morethe nice lady pressed them on the spot just for me because she knew I needed to leave town. They were super busy and very nice. They do a really great job too. Can't say enough about how great this place is.

The service was amazing! First time trying them and it came back above and beyond! Will be going…read moreback! Don't sleep on this place! Good people and service!

I've been to this location at least 4 times and it did not seem customer service was at their…read moreforefront nor following directions. Here you have a double crease on a military press. When I asked for a military press I get a rushed, yes yes I know from the front person; but the result is different. This place lost my business.

I'm in a generous mood today so I gave this pathetic place one star. They do a horrible job at…read moreCleaning. Actually, they charge you in a but don't actually do any cleaning. They just up and occasionally steam it and send it back. The clothes continue to stink have all different kinds of stains, and the owner is very rude, arrogant, and despite promises by the staff that he reach out and talk to me, he never called. If others have had the same issue, please let me know since one of my family members is an attorney and I'm very interested in filing a lawsuit for poor but more importantly, extremely rude behavior and insulting demeanor

Tender care of garments. No stain is too tough. Nothing ever lost. Absolutely the best cleaners…read moreI have ever experienced !

I'm glad there's a drycleaners in the area who has weekly discounts and also cleans my clothes well…read moreand on the same day when I drop off early morning. Great work.

I V been using royal cleaners. for 4 years now and im more impressed every time wiht the…read morecustomer service team and the excellent work they do we had a party and i brought in my wifes and my daughters dresses, all dirty and heavily stained and they did an excellent job with them i know they dont do magic but they returned them in much better condition than i expected great job, im more than grateful to them thank you so much. i recommend them 100%100

Warning - Do NOT take your leather goods here!…read more I brought my 100% leather coat (purchased in Italy) to Royal Cleaners to have it cleaned and stored. Before leaving it, I specifically verified with the manager that they were able to properly clean real leather. She confirmed that they could. When I picked it up a week later, the coat was completely ruined -- the leather was faded, there was a hole in the front, and the sleeves were damaged. When I showed the manager, she said she didn't have to inspect it when it returned from the outside company that actually did the cleaning. I requested the name of the company they used and their business insurance information from both the manager and owner. They refused to provide it. Even my attorney attempted to get the information, but the owner still refused to cooperate. I eventually had to take them to small claims court, but the judge wouldn't review all the photos, emails, or attorney letters. The judge stated I should sue the company that cleaned the coat -- even though Royal Cleaners was the one who hired them and took responsibility for the service. This entire experience has been extremely frustrating and disappointing. If you value your leather or designer items, do not take them to this cleaner.

My family has had Star Cleaners handle our dry cleaning for years. They've always done amazing,…read moreprofessional timely work served up with extraordinarily friendly customer services. They kept at this level of quality in service even as the Covid cutbacks in business cut back their business. I can always count on a warm and friendly hello, help to and from the car, and a warm and friendly discussion while they collect a return our clothes. Recently, they taught off these years of great service with the deed of great generosity. Our family has been helping an elderly disabled neighbor without family who has struggled since his wife died a few years ago. Cleaning his home in anticipation of his discharge from hospitalization, we discovered several closets full of dirty laundry apparently accumulated since his wife died. Apparently his physical limitations prevented him from addressing the laundry and it just built up. The resulting more than two truckloads of laundry was overwhelming. I'm sure where to go for a solution, I contacted my friends at Star Cleaners. I was overwhelmed by the response. Not only do they have a great laundry service, they charitably arranged a substantial discount that I can only hope is breakeven for the services. Certainly the service wasn't reduced in anyway. The laundry had been sitting for a long while, contained some dirt that many cleaners would be reluctant to handle, and in many cases required extra treatment and care to remove stains, mildew, and other issues. Despite these challenges, the Star Cleaner family provide Cadillac service salvaging virtually all of the linens, dry cleaning, clothes, and other laundry with the same meticulous care and detail as one would expect for much valued antique wedding dress or a priceless designer gown. If you or your family need dry cleaning or laundry for your every day needs or for some special item, I encourage you to check out Star Cleaners. Their prices are affordable but their service and quality are off the charts.

Have been patronizing them for years. Friendly and professional and get the job done.read more

This cleaners has been my cleaners since I've moved to the McKinney area. They are always nice and…read moreprofessional. They even have a drive-through. You just pull up provide your telephone number and the gentleman unload your clothes. Ask you when you wanna pick them up and that's it. We are always pleased with the service provided. It doesn't take months of Sundays to get done and they never misplace our clothing.

Returned to have a couple of dress shirts cleaned and pressed. No issues, everything turned out…read morefine.