Dropped off a dozen dress shirts. Picked them up today. So why the 5 stars? Dropped the shirts…read moreoff in March of this year!

Dropped off pants to be hemmed. Was told they'd be ready on Friday when to pick them up on Saturday…read morethey weren't ready. When I picked them up, they charged me $45 to him two pair of pants. They also dry cleaned them which I had requested them not to dry clean them so beware if you want to use this facility for your tailoring needs. I was forced to pay an outrageous price in order to get the pants back I won't be back.

I've been taking my dry cleaning to Bibbentuckers for 2.5 years now, and they always do a nice job…read more I like their drive-thru service, which is very convenient. And I love that the staff all know me by name - it's a great personalized touch that makes me feel my business is appreciated. They are definitely more expensive than other places, but like most things in life, you get what you pay for.

Annoying. I called on Thursday to ask if my hemmed pants are done. Clarissa told me not today, but…read morethey will be ready on Friday. I show up on Saturday and they aren't done. A call or a text on Friday evening or Saturday morning would have been helpful to prevent a totally unnecessary trip from all the way across town. Blah.

Convenient location on the corner of Parker and Custer in front of Home Depo with a convenient…read moredrive through. I found the price to be higher than other cleaners ($9.00 to dry clean a scarf). The biggest annoyance if that they attach a bar code label on the item that cannot be removed without making another trip out to the cleaner. The staff needs to let the customers know about this bar code label at the time of drop-off and allow the customer to choose whether we want this semi-permanent label on our items.

I wasn't sure where I was going once my dry cleaners of 10+ years closed and then I found Hill Park…read moreCleaners. Love love love! Not only do they have a drive-thru, but they know you by name and call you if you leave your cleaning in too long. They always do a great job on our clothes and they provide you with a nice name tagged bag for your laundry. Top notch!

They donated (tax credit for them) my partner's clothes (19 items) because it was over thirty days…read more It was to be ready for picked up on 10/23 and today is 11/30. I went in to pick them up but his account was not found due of his last digit to his number being entered incorrectly. My partner passed away unexpectedly three weeks ago and I told them and they replied with we probably called which was the incorrect number they input in. No sorry or anything. Shows they do not care about the customers they serve.

RUN! Their cleaning costs more than the clothes themselves…read more. The most expensive cleaners on the planet. I dropped off a dress and there was no price on the ticket. I figured, it's just a dress, how much could it be.... $40 at pickup! Plus a fee for using cc or ApplePay lol are you seriously charging a card fee in 2023. Never Ever EVER come here....

Fast turnaround and everything came back great. 4 pieces (pants, two shirts, 1 vest) was about $32…read moreso not terrible. They send out coupons often so you can partake in that too with their email list.

I moved here a year ago and started dropping off my clothes at this Tide location. Nothing but the…read morebest!!! And Santi's professionalism and smile always brighten my day! She's why I come to this location!

QUEST cleaners is the best cleaners in Tx!!! the customer service you receive there is above and…read morebeyond anything I have witnessed. HIGHLY RECOMMENDED!! Gay

I specifically asked for my 2 shirts to be laundered and with heavy starch when dropping off my…read moreitems. Upon picking up 2 shirts, my bill was $15, they look like they were ironed only and clearly no starch by look or touch. When inquiring about my bill I was told they had been dry cleaned and not laundered or starched as I requested.

Ruined my wedding shirt and refused to do anything. They said it caught on another shirt when…read morebeing cleaned and they are not responsible for anything. They said there is a sign that says they aren't responsible, so my $200 Bugatchi shirt I wore once at my wedding is gone. They don't stand by their work, and you leave your nice clothes at your own risk. Go somewhere else and pay a little more that will honor their mistakes. Awful business, stay away

Requested a work shirt that's been used for about three years to be cleaned. I understand the shirt…read moreis old but there was no need to not only berate my shirt but disrespect my character calling me dirty. I took the shirt to super clean dry clean and they didn't even question the shirt and got it completely clean with no issues and no hiccups. Treat your customers better.

I'm giving 5 stars based on my first visit. My 2nd visit alone, would have been 2 stars but I ended…read moreup going to another cleaners as I explain below. My first visit began with me calling them because the previous night I had inadvertently left a pen in my suit jacket pocket and it leaked on the fabric. Unlike another dry cleaner who spent the whole call telling me how they can't guarantee anything & how they're unsure if they can get out the stain - this cleaner told me immediately to soak the stain in water and bring it as soon as I can; he even added that if the stain doesn't come out; there will be no charge. I thought that was a nice touch as the suit has no use to me with a giant stain that can't be removed. Flash forward, they successfully removed the stain!! I was happy to pay full price (I would say they have higher than average prices here). Then, I called today to see if I could bring in like 10 dress shirts that have random stains on them - and what would be the price & if there is any discount if they can't remove the stain.....the answer was basically $5/shirt, no discount or guarantee, and kind of an explanation of how their process works. Such a stark contrast to the last experience. I may bring some of the shirts I like more here since I know at least they have some kind of strong process to remove stains - even though it may be a complete waste if they can't get the stains out; for some of the shirts it's worth it. I wish I could find a dry cleaners that would patiently explain how they try to remove the stain (for example, is it before you put it in the machine and what makes the person decide between laundering & dry cleaning if I make it staff's choice....) & bonus if they would stand behind their work if they can't remove a stain, offering some sort of discount. Alas, the search continues.....

I have used this cleaner twice now, mostly because I live in the neighborhood, and I have been very…read morepleased. The pricing is very reasonable, the man who works here is very kind and takes time to ask questions. I brought my wedding suit here after the ceremony and he did a great job of getting it back to new!

Friendly staff both in person and on the phone. I brought in a long formal dress , a coat, a cotton…read moresweater and a stained cashmere sweater and I was very pleased with my returned items. No drastic pilling and no weird smells. Thanks!

They gave a discount for being a first timer. I dislike their hours though. Theyre closed during…read morelunch when most working people do their errands. Service was ok, they did what they were supposed to.

Amazing. What a difference from the old owners. This place is so nice and clean. Looks like all new…read moremachines. I will definitely come back.

Clean, lots of large++ machines and dryers. Not a grungy feeling place at all. Lots of light,…read moreplenty of folding stations too.