Took 3 tailor made shirts in for laundry. They did such a poor job, I rewashed and ironed them at…read morehome. When it was run by Asians, it was fantastic, but they retired and now run by people with no pride in their work. I do not recommend them for laundry or dry cleaning.

Maybe it was when I peered into the area behind the counter where the alterations and mending of…read moregarments takes place, as it took me to places in the heart. As I chatted with the friendly owner at the counter, when seeing the sewing machine and colorful rows of threads, I couldn't help but think of my late Mother, as she too was a seamstress. I have her old Kenmore sewing machine among the treasured ancestral artifacts in my sacred space at home. I had been wanting to make a change in where to take my dry cleaning, and reading the positive reviews on Yelp for Dry Clean City, although they're further from my home than at least ten other dry cleaners, I decided to make the trek to give them a try. I felt a kindred spirit as soon as I walked in the door. This is not your usual chain operation here, this is a husband and wife team who've put their personal touch into their business for the last 21 years. As I'm on the verge of taking a long anticipated trip to Portugal and Morocco, I took 12 shirts, three pairs of pants, and one sport coat for dry cleaning, with one shirt also needing mending, after the edge of the lint filter in our dryer grabbed the hem of that garment, and wrapping the shirt into a tight ball, it also tore a hole at the seam. First, the wife at this cleaners did a masterful job of saving that shirt for me, it's as good as new, and for a very reasonable price no less. As for the dry cleaning, I'm sold, everything came out perfectly. I'll be looking dapper for my upcoming trip. But most of all, the reason I know I've found a new place to entrust the care of my highly valued garments with, is this husband and wife team, who put love into the work of their hands. As icing on the cake, their friendliness draws you in upon entering the door for the first time. You just know, these are great souls, they're caring people, and this is a clean operation, a business whose workmanship will help to build our self esteem, as we wear the stylish clothes they've renewed for us time and again. I went for the dry cleaning, but I'll be returning for the friendship, and for their personal touch, in helping their customers feel good about ourselves. If you're also reading reviews to find a new place for your clothes to be cared for, look no further, this is your place. It's an enthusiastic 5-Star review from me. Sincerely, Keith Brown Garland

Ruined my wedding shirt and refused to do anything. They said it caught on another shirt when…read morebeing cleaned and they are not responsible for anything. They said there is a sign that says they aren't responsible, so my $200 Bugatchi shirt I wore once at my wedding is gone. They don't stand by their work, and you leave your nice clothes at your own risk. Go somewhere else and pay a little more that will honor their mistakes. Awful business, stay away

Requested a work shirt that's been used for about three years to be cleaned. I understand the shirt…read moreis old but there was no need to not only berate my shirt but disrespect my character calling me dirty. I took the shirt to super clean dry clean and they didn't even question the shirt and got it completely clean with no issues and no hiccups. Treat your customers better.

I used the same day service for a last minute event and was very happy with the serviceread more

Great service, people were friendly, place looks clean and they got my dress taken care of in a…read morereasonable time-frame. I will be back.

Needed a rush on some really nice jackets; perfectly spotless and timely for my needs! I would…read morerecommend this business 100%.

Consistent great service and very accommodating! They always help me out so quickly and are super…read morereliable. I highly recommend this place

Friendly staff both in person and on the phone. I brought in a long formal dress , a coat, a cotton…read moresweater and a stained cashmere sweater and I was very pleased with my returned items. No drastic pilling and no weird smells. Thanks!

They gave a discount for being a first timer. I dislike their hours though. Theyre closed during…read morelunch when most working people do their errands. Service was ok, they did what they were supposed to.

The staff here is very friendly and the drive-thru drop-off and pick-up is super convenient…read more However, the prices are high and my clothes have come back several times with a cigarette smoke type of smell. I've continued to use HK's for convenience (it's also very close to my home), but I'm trying someplace new to compare and contrast my experience here. I may be back someday, but it's definitely a mixed bag!

They did a fine job but the price is utterly ridiculous!…read more 4 shirts (2 dry clean/2 laundry = $18.50!!! I thought it was a joke! STAY AWAY!!!

Been going here on and off for years. I've had experiences with random stains that I don't remember…read morebeing there before dropping off. But nothing too bad or different from any other dry cleaner I've used. I've been pleased with the price and overall quality. The issue I had is with customer service and using their coupons. The past two times I dropped off my clothes (via the drive-thru), I've been rudely reminded to present my coupon before I hand them my clothes, not when I pay. Not a pleasant reminder, but more of a 'now I have to go back and ring up each item all over again.' I don't dry clean too often so I had honestly forgotten their coupon process from before. It's a simple process that I'm sure regulars are used to, and apparently really frustrates the cleaners if not done properly. As an alternative to potentially frustrating yourself and customers with how coupons are accepted, how about asking up front 'do you have any coupons?' Or, instead of stating on the coupon; 'must present coupon at drop off', which I did, have it more accurately read 'present prior to handing over items.' The cleaner did come back out after applying the coupon and further explained their coupon process in a more friendly and professional tone, which I appreciated. Just wish folks would treat customers nicely and with respect all the time, even when we are not as familiar with how you do business as you are.

Stay away. This place has cratered since the new owners took over…read more Now the service and end product is the worst I have ever seen. The only bright spot is Bobby, a young man who stayed after the change. Bobby is the only person there that has a clue.

Extremely expensive the dresses didn't have any stains I didn't ask for any special treatment I…read morepaid $49.80 for 3 dresses I also paid for another 3 dresses $44.19 I don't see why they charge different

I have had both a decorative pillow and a formal dress cleaned here. There is always the same sweet…read moreolder lady at the counter. They don't ask any questions, just give you a pickup ticket and take your clothes. They don't tell you the pricing upfront but might if you ask. I would think they should at least take your info in case of a mixup. Both of the items were returned to me satisfactory.

Convenient location on the corner of Parker and Custer in front of Home Depo with a convenient…read moredrive through. I found the price to be higher than other cleaners ($9.00 to dry clean a scarf). The biggest annoyance if that they attach a bar code label on the item that cannot be removed without making another trip out to the cleaner. The staff needs to let the customers know about this bar code label at the time of drop-off and allow the customer to choose whether we want this semi-permanent label on our items.

I wasn't sure where I was going once my dry cleaners of 10+ years closed and then I found Hill Park…read moreCleaners. Love love love! Not only do they have a drive-thru, but they know you by name and call you if you leave your cleaning in too long. They always do a great job on our clothes and they provide you with a nice name tagged bag for your laundry. Top notch!

Save your time and avoid this place…read more We decided to use them for our 23-24 school spirit wear sales. At first the interactions were great. It was a large order, but we delivered design, colors and size information meticulously organized. They responded with a correct invoice. That's the last time anything went on track. The entire order missed the projected deadline. Only half the shirts were processed due to machine issues. We collected these shirts and waited for the rest. More machine issues kept several shirts in their possession with lots of processes of 'delivery Monday'. We were ghosted from mid-September to mid-October with no responses to multiple emails about incorrect shirts, the missing shirts and a random invoice we were sent. Finally the owner claimed to be getting involved but we heard nothing again. Then his response was the missing shirt would be 'delivered Monday'. No other status updates or comments. Nothing came on Monday. Super shocked. You can't call, it's all unreturned voicemails. Emails are sent into the void with no responses. Don't use this place.

I've worked with Kevin a few different times and have very pleased with working with him! I've…read moregotten exactly what I asked for and never had an issue with printing or communication. In fact, in one cause, I told Kevin what my deadline was and, even though it was shorter than they request, he made it happen! With quick draw, you're not just another order or a number but a person who they work with. I have loved my experience and am a repeat customer!