Employee closes for lunch for an hour and closes immediately after coming back. Several people waiting.

sign says in by 9 out by 5 should add disclaimer "unless the guy who picks up the clothes gets there early and has left" This cleaners used to do the work on site. they now are drop off only. Service and dependability has suffered ever since. Quality was previously passable but dependable. Just not worth my time anymore. read more

Don't recommend if you need your items back the same day!! I would give them no star rating if i was a selection. I have been using this cleaners for years and never had any issues; it seems it is under new management and better customer service. Previous times I needed it back the same they made sure I would receive it. Also, advertisement is posted saying receive the same day if brought in by 9:00 am I took a blazer in by 8:30 in the morning and I asked before I left my garment if I can get it back the same day; she said YES and also said the people had been told to return everything that was sent today. I went to pick up my garment and it was not there; called and she was told it would not be ready until Monday. I told her I would not have left the blazer with her if she could not return it the same day. She said you can wear something else with a smirk grin. I told her no, this is what I expected to receive, and you cannot tell me to wear something else because you did not live up to your obligation. They definitely have lost a long-time customer. read more

always very cordial cleaning and alterations always good ready promptly moderately priced same people there when you go In read more

This used to be a great business? But new owners are out-sourcing the cleaning, and the quality has really taken a hit!

Terrible customer service damage my coat and was rude about it and didn't pay for it. DON'T GO read more

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Does a horrible job pressing sweater's, when you go in to talk about it they say the manager is not there, and she never calls you back to talk about it. I don't recommend them at all. read more

DO NOT GO HERE!!! They ruined my husband expensive Hugo Boss suit and a 3 shirts. They did not care and didn't want to refund me the dry cleaning money. The owner is very rude and disrespectful. Please save the drive and the frustration and find a better dry cleaner. read more

Super friendly and professional cleaners! I have been going to Perry's since they opened. Besides the convenience drive thru the service is outstanding. I have always received my clothes on time and they were pressed and cleaned to the highest standards. They will set up a household account. They gave me a laundry bag to bring my clothes to them. read more

I've been a customer for several years. The owner is professional & personable. The ladies that work the counter are friendly and prompt. They clean my dress shirts, suits & my wife's dress skirts. I'm pleased with the service Perry's has provided and will continue to use them! read more

Awesome dry cleaning service! We have my husband's suits and dress shirts cleaned/laundered and they always come back looking great! They even check for any stains or spots and make sure to get the items clean. Staff is friendly and helpful! Glad to find them in our area! read more

Perrys Cleaners - Laundry Services Near Me - Garland, Texas

Lost my clothes. Have tried to reach out to the manager and all I have gotten is the same lady that says they gave me all my clothes. He won't reach out to me this is one place I would avoid if you are looking to get the clothes back that you drop off. A week later I had to call repeatedly to get ahold of the owner just for him talk rudely and not take ownership. No wonder his company is the way it is. read more

I took my wedding dress in and got it back in 2 days. It was perfectly clean and they even got out an ink stain that I was convinced wouldn't come out. They were awesome and I will definitely go here for all my dry cleaning needs. My favorite part was that it only cost $50, but that is because there was no beadwork on the dress. read more

Friendly Staff, and Prompt Service, what else could you ask for?! I agree with the other reviews, you could not ask for a better Dry Cleaner. We go to the cleaners at least once a week and can trust Perry's to get the job done right the first time. read more

Great service and monthly billing which makes it easier to pick up and drop off.

Love the drive thru, love the HAPPY employees that work there, love the quality of their work. I just moved to the area and tried 2 other cleaners - BOO. Perry's is the BEST. read more

Don't look any further. Outstanding customer service, good quality, fast turn-around. The gentlemen behind the counter will greet you by first name even if he hasn't seen you in months. Don't know how he remembers, but he does. Great place. read more

Several days ago, I dropped off a blouse to be dry cleaned. I am diabled and have not worked in 4 years, so I rarely dry clean anything, however, this was a new blouse and I just loved it! Well, I went to pick it up today and my total bill was $ 8.14. I was mortified and had to repeat this figure to the cashier. I loudly reiterated $8.14 cents, for real??? The clerk merely nodded her head. I almost left the blouse there. I paid $20 (on a big sale) for it from Forever 21 and had worn it one time. It is unconscionable that this company would charge this outrageous amount to dry clean one item. Back when I worked, it was nothing for me to drop off 5-12 garments every 10 days or so. Holy cow, this place would have to start offering low interest loans at that rate! I will NEVER return to this establishment and note to self, ALWAYS ask how much before you agree to anything!!!!!! read more

I have been going to this dry cleaners for the past 18 years and have had a wonderful experience each and every time. The staff is super friendly and extremely helpful. I recently brought an evening gown to them that had spots stains and a little bit of odor on it. Due to the care label instructions it said to spot clean only so I brought it to the cleaners to see if they could do anything about it. It came out even better looking than when I bought it new. Thank you Perry's Cleaners! read more

I came to pick up 4 pieces that was dropped off yesterday and was told by the employee that I will have my grandson graduation suit and his Graduation Garment would be ready the next day at 1 PM I called the next day at 10 AM to confirm that it would be ready arrived here at 1:12 PM only to encounter the owner Minaz Bata who I Gave him a ticket showing four pieces he then got one piece and try to argue with me and told me that I only have one piece I told him to look at the receipt that I gave him that clearly shows that I have four pieces he then told me that the items were not ready and I would have to wait till 5 o'clock to get it which does not work for me because my grandson graduation is at that time I explained it to him the owner He was never apologetic he just told me that he did not tell me that it was going to be 5 o'clock he change his story and said come back in an hour I was wasting his time and what do he need me to do put out a red carpet I felt insulted for him to asked me if he needs if I need for him to put out a red carpet and then he proceeded to help the other customer was never apologetic horrible customer service. read more

I have had the worst experiences with dry cleaners in certain areas of Garland/Mesquite. Taking dresses and white sweaters to cleaners and having them come back dingy or ruined. I have always experienced Perry's fine service. Never have I had any issues with items brought here. read more

I thought I'd found the best cleaners around. It was close to home, cost is reasonable and it had a drive thru. I was wrong. They ruined a coat by turning it blue then claimed that it was the coat's fault. I figured they would refund my money or at least give me a future discount. This place doesn't do that. I thought I would forgive and forget so I took my coat in a few more times. The last straw was when I picked up my coats and they hadn't been cleaned, only pressed. My quest for a decent cleaners continues... read more

I've been using Perry's Cleaners in Garland for over two years and am completely satisfied. The quality of cleaning has always been high, the buttons on my shirts are never broken like they were at a previous cleaners, and the customer service is always friendly and accommodating. Our garments have always been ready by the advertised day and time, and more than once I've been able to pick up right at closing time with no issues. The drop box is convenient for after-hours drop-offs, and monthly billing makes the pick-up experience very easy. In the one dispute I had, the manager showed me the entire process, explained that the damage was not caused by their equipment, and provided a substantial credit to my account anyway as a courtesy. I later chose to return the credit when we confirmed that the source of the damage was indeed not the cleaners. Very satisfied customer. read more

I had a horrible experience with this facility. I took 14 of my husband's long sleeved expensive dress shirts to be laundered and pressed. After picking them up I noticed that all but about 3 were ironed semiprofessional. Some of the sleeves were skipped altogether and creases in places they shouldn't have been. When I called to rectify they said they would redo them w/o charge. Duh! What about my time and gas they said they would reimburse or do more in return but when I followed up she stated the owner said no. In short DO NOT WAST YOUR TIME THEY ARE HORRIBLE!!!!!! read more

We've been using this Perry's about every other week for about 2 years. The women are friendly and know us by name! Occasionally there would be a tall man - never friendly. Recently noticed they have signage up that says "we accept competitor coupons" and went there yesterday with several competitor coupons - which we never have done. The tall man (who refused to give me his name!) was working. I told him we noticed the sign so brought along coupons, can you help see which I could use. He said no to each one. Said if it said up to 30% off he would accept it. Refused every other coupon - for shirts, dry cleaning - from several other local cleaners. I said "You have a sign up, we are regular customers for years, I'm asking to use any of many coupons and you are refusing all?!" He replied "We don't bargain here, go give them your business!". I said "That's your response to a loyal customer who just asked to use a coupon as you advertise?!" We will never give them our business again! Not sure if he's the owner, but he should learn some respect, manners and customer service! He was unbelievably rude and we want EVERYONE to know his customer service and comments to me! read more