Don't wash your close on Sunday here it will be packed, you maybe able to wash your clothes but…read moredrying is risky because every dryer is took

Excellent service for bundle orders. Quick turn around and my laundry at pickup is picture perfect.read more

My washing machine has been broken for 2 weeks so I've been struggling with needing my basic items…read morecleaned. I ran over at 6am when Scrub A Duds opened on a Tuesday morning. I was the first one in and first one out- it was empty so it was super easy for me to get in and out. I did the quick wash for 18 mins. I used the change machine and got quarters (however they do have an app that you can download and pay via app for cheaper pricing- $1.99 on app for washer instead of $2.50 for quarters). The man working was really nice and to himself and the place itself was pretty clean and quiet. I didn't feel unsafe or out of place. Overall great ! Will definitely use again if need be !

Marisol is outstanding! The laundromat is impeccably managed and always clean. The new ATM adds a…read morefantastic level of convenience for everyone. Highly recommend!

Before I arrived I loaded money on to the app. When I arrived I saw signs posted COINS ONLY No…read moreApp. I immediately asked the clerk Brittany I see the signs if she could start the machine being that I loaded money on my account. Brittany: No! It's new owners. We don't have nothing to do with that. (With negative attitude and waving her hands, shaking her head, with a smirk on her face). Me: I understand but how am I supposed to get my money back Other Clerk: You can try calling support Brittany: Rudely said... I can't start the machine, you need coins. Me: OK. Thank you. I'll call support as well. I will not return here with rude staff. When Kenya works she is also nice. Always has a supportive demeanor. Brittany rude, unprofessional, no passion. Her tone, body language is so negative. I will spend my money somewhere else. Even if I need to travel further OR buy my own W/D. ​

Fantastic location, clean and well maintained facilities!! The attendant was friendly, said "Good…read moreMorning" and provided help without asking! She helped with an error code (ED...) and told me to jiggle the handle and it cleared. Great spot for traveling folks who need a place to wash. $4.00 for a small washer and $1.00 for 40 mins dryer - great value!! Have larger and xl washers too!! Clean location with a bathroom.

perfect to wash out clothes here. sometimes the old lady got me nut but overall everything is fine…read more new machines and clean

I came in to do my laundry and my mom's, and the experience was very disappointing. The employee…read morewith glasses moved the cart I was using without asking and even put one of my baskets on the floor. When I told her I needed both carts, but she put it back. I put my clothes in the dryers and stepped out briefly to pick up my mom. When I came back (about 15 minutes later) the employee had taken my clothes out of two of the four dryers I was using, even though the laundromat was empty and there were plenty of open dryers. She said another customer need it the dryers, and later claimed her employer told her to remove unattended loads. I told her that I 100% agreed when is busy and no dryers are available. What bothered me most is the inconsistency! on a previous visit, when the laundromat was extremely busy, I waited over 45 minutes for an unattended dryer because the staff told me removing clothes would be an "invasion of privacy." I used to like coming here and would drive 7-8 minutes from home, even with laundromats closer to me. But after today, I won't be returning.

Shh ! It's a quiet early Saturday morning. There is only a few people here, doing some adulting and…read moregetting some things done. Clean, not too expensive. I have some fun things planned today, so getting this out of the way early. Good equipment here & if you want you can drop off your things and they will do them for you for a small fee. Alright, back to work, let's go !!

It's a mixed review because you can get snacks for $1 but…read moreif you don't have change don't go. Anything smaller than a quarter is not allowed so don't even try it. Just be prepared to cash out your dollars for quarters. The price per load is pricey(2.25 for 2/1.84 for 3/ 1.56 for 4/1.58 for with free dryers. So, you can decide if it's worth the free dry or not but customer service is hit or miss depending on if you carry nickels or dollars. The owner seems to be very efficient and cleans things personally so it runs well. I'm unsure about service requests because I had to switch out one of the dryers and the limit is 28 items per dryer.

Friendly and accommodating bilingual service. $2 wash in 20…read morelbs washing machines (they have larger washing machines too). Free dry (at 15 mins intervals). New and great machines. Few tables with chairs (most laundromats don't have any, so this is a plus). Great wi-fi - was able to stream Netflix while waiting. Good change machine. Old school arcades available (coins only, of course). Clean and organized establishment.

Clean, great prices, not busy, change machines give silver dollars vs. A ton of quarters. I liked…read morethe option to pay with silver dollars instead of quarters. The only thing I would improve would be having an employee that speaks English. Just saying

Nice and clean! Can get busy but still plenty of room. Must have quarters for the dryer.read more

This is no Hyperbole - J&J is only laundromat that I've ever been to where I've felt like I was…read moreactually in a clean environment. It's a clean clean laundromat with pleasant staff. They periodically clean and whip down the equipment. There's a play area for children, vending machines, TVs, ect. They also provide services for you to drop your clothes off and have them take care of everything for you (though I've never used it). The only negative about J&J is that one could say that it's expensive. However, for the peace of mind you have here, I think that is well worth it.

This was a convenient location, but it is just wwaayyy to much to to have to download the app, add…read moremoney, and put in the machine number. I downloaded the app, and it kept saying my phone number had already been used, even though I've never visited one of these before. The lady that worked there was helpful, but ended up entering the wrong machines, so I had to move all my laundry. Plus, the fact that you can't pay exact change unless it's with the app was a rip off. It was a clean space, none of the machines were broken, the dryer dried everything in one round. So that made it a worthy trip. But seriously, Queen is going to lose clients just like me by over complicating things.

Needs a bar to drink while washing. Very loud with kids running amock! Management needs work.read more

It's always such a lovely experience being here! Clean floors, no bugs, nice and helpful staff!…read more(specifically one particular lady with long black hair who is always so nice and friendly! I wish I could remember her name). Most often, Laundry businesses are not this nice, at least in my experience. Finding this one like a breath of fresh air. It feels safe to be here, and you almost always feel the strong sense of community here as well. Nice staff, clean area, and always leave having a positive experience and clean clothes!

They did my laundry about a week ago and they did an amazing job!! Everything smelled and looked…read moreamazing and was folded to perfection! You can tell they are very attention to detail oriented and care a lot about their customers. I would 100% recommend this place if you need to get laundry done within 24 hours!

Plenty washing/drying machine options for various laid sizes and needs: from regular washers for…read moresmall clothing loads to large high efficency Washers that can tackle plush king comforters. I have using this laundry facility for over 3 years and it is the best in town. They are full service and offer pick up laundry services at an affordable price. If you forget detergent etc, there is a coin machine laundry bar for your convience (but it's not too cheap, so be smart & bring your own). Tabletops for folding and ample seating for waiting. A few old school arcade games, and limited snack vending.

Overall, as far as washaterias go, this is okay. Well, and it's the only one in the Rockwall area…read more But, definitely could be much cleaner. The inside rims of the washing machines have hair and nasty-looking grime. I hate trusting my sheets and intimates to these washers. Would never use them for comforter type bedding. The detergent drawers are caked with the goopy residue of the detergent of previous users. Many of the machines are quite new, and if only they were properly cleaned, on a REGULAR basis, they would be great, and I would definitely give a much higher rating, probably 5 stars. But, the attendant just pushing dirt around the floors with a broom, and occasionally mopping is simply not the thorough cleaning that gives me confidence. I understand that cannot be a fun, desirable job, though it provides plenty of time for personal phone calls... Sure would be great if regular wiping of the machines could be coupled with those phone calls.