This was a convenient location, but it is just wwaayyy to much to to have to download the app, add…read moremoney, and put in the machine number. I downloaded the app, and it kept saying my phone number had already been used, even though I've never visited one of these before. The lady that worked there was helpful, but ended up entering the wrong machines, so I had to move all my laundry. Plus, the fact that you can't pay exact change unless it's with the app was a rip off. It was a clean space, none of the machines were broken, the dryer dried everything in one round. So that made it a worthy trip. But seriously, Queen is going to lose clients just like me by over complicating things.

Needs a bar to drink while washing. Very loud with kids running amock! Management needs work.read more

If kindness had a spin cycle, its name would be Pamela. My washer and dryer were delayed after a…read moremove, which meant I had to do something I haven't done in years. I went... to a laundromat. I Googled "best laundromat in Dallas" and ended up at Lemon Fresh Wash and Dry, a family owned business run by the fabulous Mrs. Pamela. This woman is an angel disguised as a laundromat queen. I came in to do a few loads, got distracted living my life, and completely forgot an entire load in the dryer. Didn't remember until after they closed. I called the next morning prepared to grovel, but Pamela just laughed and said, "I see them and I'm going to run them again so they aren't crunchy." Crunchy. She said that with love. And then she FOLDED THEM. Folded. Them. For. Me. Ma'am... what kind of customer service sorcery is this? When I first walked in and asked how her day was going, she said "Great! I never have a bad day." After meeting her, I fully believe this. She radiates the type of joy you can feel from across the room. If you want clean clothes and your faith in humanity restored, come here. I'm convinced Lemon Fresh isn't just a laundromat. It's a ministry. Highly recommend!

I flew in to visit my brother who's in the hospital here in Dallas. I took a Lyft to the laundromat…read moredue to limited amount of clothing I could take on my carryon. I show up and it's only cash transactions, no debit card or touch to pay. Jennette the employee was such a sweet heart and instead of me having to take another ride share to an atm, she kindly allowed me to use the washer and dryer for my clothing What an amazing experience and customer service! This will definitely be an experience I'll share with others.

Staff is extremely friendly with a great turn around on products. Attentive to the stains I had on…read moremy clothing and honest about what to expect after service! Would definitely recommend.

Love this friendly neighborhood dry cleaner and laundry! It's located in a weird looking strip off…read moreof Ross, but inside, the place smells delicious of detergent. I dry cleaned my winter coat here, and I received it back the next day perfectly clean and fresh. They even gave me a small first visit discount without asking! Will be back with all of my dry cleaning!

This looks like it's brand new! It's very big, very clean and has lots of machines of varying…read moresizes ro do your laundry. This place has your regular features like snack/beverage machines, bill-to-bill and bill-to-coin machines & a couple of game machines for the kids. If you don't have coins, you can use the CyclePay app. There is a wash & fold service attached to the store where you can purchase detergent & stuff in case you forgot. I use laundromats like these when I go on vacations, so to find a facility like this is awesome. I find it odd that I'm always having to go to a dirty place to clean my clothes... makes me wonder just how clean my clothes really get. I'm really impressed by how clean it is - from the machines to the floor & bathrooms. This place is great!

Love love love this laundry mat ! Super clean and all of the washer and dryer's work!read more

I have used them for 2 years; in the last 7 months, my clothes (some of them) that were brought in…read moreto wash ended up missing, including Polo, Tommy Cooper, and Neleus brands. This cost me a lot. I called to express my concern politely and asked to speak to the owners - the manager said they do not speak to customers. I never write reviews, but I would unfortunately not take my clothes there to be washed, My ex-brother-in-law had the same experience,

Clean and convenient. I was moving and unfortunately the hotel I visited didn't have a clean…read morelaundry facility or machines that worked properly. This laundromat was right on time and the price was reasonable

Dropped my bedding off Saturday morning for them to do laundry service since we had a busy weekend…read moreday ahead. They had it all done folded and bagged for us early afternoon that day. I was pleased with this very busy and clean place. Their value is very competitive . I'll be back!

I had a very disappointing experience at this location. The workers were extremely rude and…read moreunprofessional. I didn't feel welcomed as a customer at all. For a service-based business, basic courtesy and communication should be a priority. Unfortunately, I won't be returning and cannot recommend this washateria until the customer service improves. Very rude workers

Everything went well! I've been visiting for three weeks…read morenow and have both dropped off and picked up my laundry, and tried the pick up/delivery service today. Either way is perfection. The shop is immaculate and has a welcoming vibe. The pick up/delivery person was on time and extremely kind. The laundry was processed with care and folded/stacked to perfection. Incredible, affordable pricing!

Very clean place with plenty of washer and dryers. Extremely friendly staff and helpful. Pricing…read moreis extremely reasonable.