If kindness had a spin cycle, its name would be Pamela. My washer and dryer were delayed after a…read moremove, which meant I had to do something I haven't done in years. I went... to a laundromat. I Googled "best laundromat in Dallas" and ended up at Lemon Fresh Wash and Dry, a family owned business run by the fabulous Mrs. Pamela. This woman is an angel disguised as a laundromat queen. I came in to do a few loads, got distracted living my life, and completely forgot an entire load in the dryer. Didn't remember until after they closed. I called the next morning prepared to grovel, but Pamela just laughed and said, "I see them and I'm going to run them again so they aren't crunchy." Crunchy. She said that with love. And then she FOLDED THEM. Folded. Them. For. Me. Ma'am... what kind of customer service sorcery is this? When I first walked in and asked how her day was going, she said "Great! I never have a bad day." After meeting her, I fully believe this. She radiates the type of joy you can feel from across the room. If you want clean clothes and your faith in humanity restored, come here. I'm convinced Lemon Fresh isn't just a laundromat. It's a ministry. Highly recommend!

I flew in to visit my brother who's in the hospital here in Dallas. I took a Lyft to the laundromat…read moredue to limited amount of clothing I could take on my carryon. I show up and it's only cash transactions, no debit card or touch to pay. Jennette the employee was such a sweet heart and instead of me having to take another ride share to an atm, she kindly allowed me to use the washer and dryer for my clothing What an amazing experience and customer service! This will definitely be an experience I'll share with others.

This place is a diamond in the rough of laundromats!…read more Small load = $2.25 Medium load = $3.50 Large load = $5.50 Dry = FREE You just have to put a quarter in to declare what heat temperature you'd like to dryer to be on and then the quarter will return and you repeat the process until you've reached the desired dryer duration! If you DID NOT wash there, it's only $0.25 per 10 minutes. That's still a helluva deal compared to some of the more dirty but costly laundry spots around town.. What's even better is: it's clean, people mind their own business and there are PLENTY of washers & coin changers for use.

I've always had a good experience at this laundry mat but today is a very different story, I had…read moremore than usual to wash and dry and I always try to go during slow times So I can use the large washers and there were more than enough of these washers for me to use as many as I needed to wash all my laundry, When I was done washing all my clothes and bedding I put everything in as many of the dryers as we're available and took pictures of all the dryers that I was occupying and went to sit down in the provided seats and after a short period of time I started checking on each dryer I was using and unfortunately one of my dryers that had my very expensive bed sheets in it was being used by someone else and my sheets were missing, I asked the attendant and at first she told me that she did not remove my sheets and then after I showed her the pictures she changed her story and said that she pulled them out for some other lowlife that he didn't remove my belongings but none the less my sheets are gone and no one that's to claim responsibility for my missing sheets, My advice to anyone who wants to use this facility to keep a very close eye on there belongings or the same thing might happen to them, As for me I will not be going back to this establishment ever again!

I have used them for 2 years; in the last 7 months, my clothes (some of them) that were brought in…read moreto wash ended up missing, including Polo, Tommy Cooper, and Neleus brands. This cost me a lot. I called to express my concern politely and asked to speak to the owners - the manager said they do not speak to customers. I never write reviews, but I would unfortunately not take my clothes there to be washed, My ex-brother-in-law had the same experience,

Clean and convenient. I was moving and unfortunately the hotel I visited didn't have a clean…read morelaundry facility or machines that worked properly. This laundromat was right on time and the price was reasonable

Clean!!! Prices are good and they have a change machines,…read moreand sell everything you need to wash your loads

Was turned away once when my husband and I came in the evening even though the sign said last wash…read morewasn't for another 30 mins so we were pretty disappointed. Came back to give it another try since it's close by but won't be back in the future. Half of the machines were broke and even the ones that were supposed to be working didn't seem to. One of the loads we started the water spilled in gallons out of the bottom for lack of a good seal. When we made the girl working there aware she didn't seem to be in any rush to help. She laid two towels over the water (which didn't make any kind of difference compared to the amount of water on the ground) and put up a caution sign. There was at least an inch of water on the floor. Then she didn't put up a sign or anything to say it wasn't working and another lady almost tried to use it but I warned her not to. It wasn't until the owner (I assume he was) came by almost an hour later did it get mopped up. It seems that this was a common issue because there were towels bunched up on the other aisle below other washers as well. Inside was very hot.

So what I've seen, the washing machines not only vary by load/how big your wash size is but the…read moreamount varies as well from $5-$10 that I've seen when I first came in, they are very accommodating for people who wash smaller loads as well. The dryers are .25 for 7 minutes, I feel it is reasonable given the size of machine as well. The owner is very nice as she was putting out buggy carts at every set of machines for convenience. It was little to no people as I arrived around 8am. Very nice environment. The cleanliness is what I like the most. Apple Pay is accepted so that was a PLUS for me personally as I'm not usually carrying cash or cards. They have games, massage chairs, and candy machines, as well as vending machines so if you are waiting inside there's pretty much everything you need for your duration of service.

Machines work fine. Decent prices. Oh look, that little boy put a bag over his head, how cute. Then…read morehe plays around, pushing buttons. I go over and push my dryer back on. 2 women call out to him from different sides of the store, are those his parents? I have no idea what they're saying. He stops and looks at me then continues playing. I notice he only plays around my cart. I keep my eye on him. 2 very fat women cross in front of me, I try to look around them and the boy is gone. I go to check my cart and my small detergent is gone. Washing machines lock, dryers don't. Pirate country...

Always so clean after every wash, and every dry. I tip them throughout the year. I go here for…read morethat reason. Drying is free with wash. They literally clean the machines after every wash. I just ask one thing; Please have paper towels or an air hand dryer in the restroom.

Very clean and well maintained. Dryers are 25¢ for 8 min and they work well. Bathroom was also…read morenice. Im impressed. The worker was VERY KIND, he saw we were $1 short and helped us out. Very nice and highly recommended.

I started going here because it was on my way to and from work. The owners are the best and super…read morefriendly. I also enjoy the same day service they offer. I would give them 5 stars but there was a time that I paid for a button replacement and it just wasn't done. No harm no foul though since their prices are so great.

I go to this cleaner every week. When I walk through the door they know me by name, and pull up my…read moreaccount before I've even set my dress shirts down. They have never lost an article or been late on their promise time. On top of all that the prices are very reasonable, and my clothes are cleaned right every time.

This is no Hyperbole - J&J is only laundromat that I've ever been to where I've felt like I was…read moreactually in a clean environment. It's a clean clean laundromat with pleasant staff. They periodically clean and whip down the equipment. There's a play area for children, vending machines, TVs, ect. They also provide services for you to drop your clothes off and have them take care of everything for you (though I've never used it). The only negative about J&J is that one could say that it's expensive. However, for the peace of mind you have here, I think that is well worth it.

Nice and clean! Can get busy but still plenty of room. Must have quarters for the dryer.read more