I had a very disturbing experience at the Wave MAX Laundry located at 529 N Galloway Ave Ste 16 in…read moreMesquite, TX. On the evening of my visit around 8:30 PM, I was finishing my laundry shortly before the 10:00 PM closing time. I was the last customer inside and was in the process of removing my clothes from the dryer and gathering my belongings so I could leave. I had my 1-year-old grandchild and my 14-year-old daughter with me. As I was packing up my items and preparing to leave, the employee on duty told me I needed to leave immediately in a very nasty tone. I calmly explained that I was gathering my belongings and would be leaving momentarily. Instead of allowing me a reasonable amount of time to finish collecting my clothes, the employee called the police. Two officers arrived. One officer approached my 14-year-old daughter outside and asked for her name and ran it through his system. The other officer spoke with the employee inside the store. According to the officer, the employee called simply because she wanted me to leave the building. This situation was completely unnecessary and escalated what should have been a simple situation. I was already in the process of leaving. Having police called while I was peacefully gathering my belongings--especially with my children present--caused significant emotional distress and discomfort. During the interaction, the employee also continued speaking negatively about me until the officer asked her to stop talking, while he allowed me time to collect my things. This experience was extremely upsetting and felt discriminatory and unprofessional. No customer should have police called on them simply for finishing up and gathering their belongings at closing time, especially when children are present. I hope the owners of this location review their staff training and address how customers are treated so that no one else has to go through an experience like this.

Where do I start . First of all our washer went out in our home so my wife and I started looking…read morefor a laundromat . I remember my bro mention it to me that he goes to one in Mesquite ( WaveMax ). I decided to go there since my brother mention to me that there is a young lady name " Alondra " who helps him fold his clothes , because he's handicap. We decided to go on Tuesday ,and when we did we were amazed as how clean the facility was.My brother was correct she just happened to be working that day. She showed my wife how the machines work. Mind me the last time we were in a laundry mat we were not impressed and dreaded it since the only ones we knew of were in OC , when we lived in the hood. She was very friendly and told us that they provide free detergent and that liquid to soften your clothes , and dryer sheets. Good thing is that we didn't have to worry about having change( quarters ) to wash and dry. They used a card system. wonderful i loved it. I'm very impressed at the facility the cleaningness it was and the friendliest as well . A plus is that its across the street for the police station. I will defiantly tell my family about this facility if they are ever in need of one . Thanks to Wave Max and their friendly employees you guys rock . _ My clothes is clean.

It's always such a lovely experience being here! Clean floors, no bugs, nice and helpful staff!…read more(specifically one particular lady with long black hair who is always so nice and friendly! I wish I could remember her name). Most often, Laundry businesses are not this nice, at least in my experience. Finding this one like a breath of fresh air. It feels safe to be here, and you almost always feel the strong sense of community here as well. Nice staff, clean area, and always leave having a positive experience and clean clothes!

They did my laundry about a week ago and they did an amazing job!! Everything smelled and looked…read moreamazing and was folded to perfection! You can tell they are very attention to detail oriented and care a lot about their customers. I would 100% recommend this place if you need to get laundry done within 24 hours!

My washing machine has been broken for 2 weeks so I've been struggling with needing my basic items…read morecleaned. I ran over at 6am when Scrub A Duds opened on a Tuesday morning. I was the first one in and first one out- it was empty so it was super easy for me to get in and out. I did the quick wash for 18 mins. I used the change machine and got quarters (however they do have an app that you can download and pay via app for cheaper pricing- $1.99 on app for washer instead of $2.50 for quarters). The man working was really nice and to himself and the place itself was pretty clean and quiet. I didn't feel unsafe or out of place. Overall great ! Will definitely use again if need be !

Marisol is outstanding! The laundromat is impeccably managed and always clean. The new ATM adds a…read morefantastic level of convenience for everyone. Highly recommend!

TERRIBLE PLACE. The owner is RACIST and incredibly rude. The whole place smells terrible, the…read morewashers are full of mold, the dryers don't dry, and there are CRICKETS everywhere. On top of that, the prices are way too high. DO NOT EVER SPEND MONEY HERE. There is a much better laundromat down the street.

The guy who owns this place started yelling at me as to how I loaded the machine. Most of the time…read morethe washers don't ring out the clothes and I don't yell about that. I won't be back. Complete jerk.

Clean. Great 30…read moreminute wash. My washing machine at home broken. First time in a laundromat in 45 years. People there very friendly! Lots of machines and dryers.

In Mesquite for training & I've made my second visit to Sunny Wash & Dry. Very clean, very spacious…read morewith an incredible amount of washers & dryers. Single loads are $3.00 & & 3.25 if you want the extra special cold load. Don't ask me what it entails because I have no idea. I just plopped another quarter & made it $3.25 because...just because. Today I used what I guessed to be a medium washer that cost me $3.25 because I went for the extra special cold...thing. Anyway, the dryers are large and the first 10 minutes is free. Load your clothes & push start and the first 10 minutes is on the house. If you decide to add a quarter after starting your load each quarter extends the time by ten minutes. You know, I imagine you could just open/close the dryer door & start the drying cycle all over again each time your ten minutes is up but I'd rather just plop a few quarters in and have a seat watching any one of the many big screen television screens they have up, I truly like this place. The bathrooms are clean & there's an area for families with small ones to sit. There's even a few games for the kids to play with including a coin operated horse that you once found in front supermarkets back in the day. One word of caution: When I put $10.00 in the change machine I got back quarters and $1.00 goldish coins. As God is my witness I've never seen these before. However they can be used both in the laundry and vending machines. Huh. Will wonders never cease? So there you have it. Highly recommended and absolutely worth your time. One last thing: There are PLENTY of clothes baskets/carts to go around. Enjoy! I'm going to go outside now & touch some grass. But seriously, very nice place.

This was a convenient location, but it is just wwaayyy to much to to have to download the app, add…read moremoney, and put in the machine number. I downloaded the app, and it kept saying my phone number had already been used, even though I've never visited one of these before. The lady that worked there was helpful, but ended up entering the wrong machines, so I had to move all my laundry. Plus, the fact that you can't pay exact change unless it's with the app was a rip off. It was a clean space, none of the machines were broken, the dryer dried everything in one round. So that made it a worthy trip. But seriously, Queen is going to lose clients just like me by over complicating things.

Needs a bar to drink while washing. Very loud with kids running amock! Management needs work.read more

Went here around 8pm on a Wednesday evening. Hours of operation shows that they close at 10pm. As I…read morewas gathering my items from the back of my vehicle, a lady opens the door and yells at me saying they are closed. I told her.. "your sign says it closes at 10pm" she looked at the sign and paused for second and yells back "UHHH NO, WE'RE CLOSED!" I then said all I have is one load and that I should be done well before 10pm. She said no and locked the door on me while there was another person inside folding their cloth. What kind of operation is this? Your sign clearly says 10pm. She just wanted to go home. Didn't have to be rude about it. Never going back

This laundry facility is clean and the prices are very reasonable. The M-F associate is very kind…read moreand helpful to everyone who comes through the door. I appreciate that she makes a point to speak to everyone in order to ensure customer satisfaction. Apart from individual machines for use, they also wash for you at a drop-off rate.

Very clean place. Some new washers, and new dryers. Unfortunately the parking lot is tiny and…read moretight. It can be hard to get in during peak times.

It's a pretty clean place. However, like other reviews state, you have to get a wash card to use…read morethe washers and the prices are always random numbers, so you can never get to 0. Honestly, that's why I continue to come, I have money on my card. The bonus is if you load $20, they give you $1 and I believe you can turn your card in for $1 (don't quote me). Also, they dryers are hit and miss. Some work, some don't. Most are 10min. but then there are a few that are 20min, 30min and 60min. They are randomly located-fyi. The internet it slow so don't plan to watch Netflix. I won't give it 2 stars because I have yet to find a cleaner place to wash in Dallas/Lancaster...

Clean and friendly. Washers and dryers are new. The area for waiting on the machines is inviting to…read morecustomers.

I came in for the clean & fold and it only took an hour omg…read more I suggest bringing in 10lbs of clothes at minimum since that's the lowest amount they charge for! Straight forward and easy. The person helping me was really nice too :)

The washers are real small and most of clothes ended up with dark brown grease stains all over…read morethem. This is going sound stupid, but the dryers are so freaking hot that my brand new tank top had a hole burned in it. My finger tips were burned while I was taking it clothes out of the dryer. The lady that was mopping was not helpful at all. I gave this place one star, because I have to select something.

This place is clean, plenty of machines, they actually WORK, and a fair price! I needed to come…read morehere after The Great Typhoon of 2019, and it's a life saver. This shop is curing a part of the headache that has been going on these last few days. I definitely recommend it.