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Maple Valley, WA

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Millwork Outlet

2.4 (9 reviews)
Closed • 9:00 am - 4:00 pm

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FDC Glass Group - installation of window constructions new construction

FDC Glass Group

(12 reviews)

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

Kots Windows

Kots Windows

(35 reviews)

I reached out to Kot's after my contractor put cheap off the shelf windows in my addition, contrary…read moreto what I expressly said I wanted. My house had original 30 year-old Milgard window's and I prioritize quality over price. Oleg was able to get out to me right away, he sent me a quote and we initiated the order. When the windows arrived and weather permitted, his team came out to replace the cheap windows and slider my GC put in and they did a fantastic job. Everyone at Kot's was so great we requested a quote for replacing the rest of the windows in the original structure which were installed last week. The whole team was fantastic to work with from start to finish. I had a lot of quotes, some cheaper but none with the level of integrity and pride in their service that I found at Kot's. Thank you Oleg, Daniel, and the crew.

I am writing this review as a prior Comercial construction manager and a guy who needed a window…read morereplaced. They were very responsive and communicative prior to the glass replacement. They were very honest, respectful and professional throughout all of our interactions, and they were on time and had the glass replaced with in the amount of time that they said it would take. They weren't the cheapest but very competitive. I am not only paying for a price of replacement glass but service as well, they are professional, responsive, honest and knowledgeable, and that's what I'm paying for. I will be keeping there number for future service and I recommend you do the same.

Handyman of Maple Valley - Just got the insulation in

Handyman of Maple Valley

(3 reviews)

I am grateful I found Andy while looking for a local handyman here in Maple Valley. He responded to…read moremy messages immediately, but I had some follow-up questions I wanted to discuss over the phone. He answered the phone immediately and knocked out the tough questions to put my mind at ease. I wanted to replace the silicone seal in my master bedroom shower and also seal the grout as the mildew was becoming a weekly chore. Andy informed me that he was able to complete both services in the same day and quoted me reasonable prices on the phone. I was able to schedule the work a few days later. Andy arrived on time and was very courteous and friendly. We could carry a conversation as if we'd known each other for years. We had an immediate rapport and that's always helpful in a working relationship. Andy got to work right away on the shower and I noticed he had all the right tools for the job. It took several hours, but he worked diligently and quietly and cleaned up afterwards. Ultimately, the shower looks brand new again and I shouldn't have to worry about any further maintenance for another five years. I was so pleased with the work and how smooth things went with the shower that I decided to hire him again the following week. I needed to replace my garbage disposal that was jamming frequently before it was beyond repair. I grabbed the disposal I wanted from Home Depot and Andy came by a couple days later. Again, he took his time and was super quiet during the install. We came across a small issue with the setup, but he brought it to my attention immediately and asked me how we wanted to proceed. I appreciated that because I am very anal and particular about my home. Overall, he got the disposal installed and my wife is thrilled. Overall, Andy is a fantastic handyman and super easy to work with. I highly recommend him for any type of work as he has the skill to make it happen. Thanks again, Andy!

I had Andy in my home to replace some recessed light fixtures. He was on time, very respectful of…read moremy home, and did a great job at a fair price. I highly recommend him!

Pierce County Handyman - Pergola Patio Cover

Pierce County Handyman

(17 reviews)

This review is solely for the experience with scheduling service and not for the quality of the…read morework. I called Pierce County Handyman for reinstalling 4 outside corner sections of baseboard and adjusting 2 transition pieces that had been installed improperly previously. They scheduled me for a visit about a week later so an estimate could be provided. Then a day before the scheduled visit, they asked to reschedule it due to a personal reason. I agreed to reschedule. They showed up on the second appointment and provided me with a service quote and a proposed service date. I got back to them 2 days later confirming the service and was informed the previously proposed date was no longer available. They then proposed a new date in the morning which I agreed to it. 1 day before their schedule service date, they call asking to reschedule from morning to afternoon, which I also agreed to. Then on the date of service, they texted me 2 hours before their scheduled start time to attempt to reschedule for a different date. I let them know that I had made plans for the work to be done that day and that if not possible, then to cancel the whole thing. They weren't able to come out and the service was canceled at my request. A total of 3 weeks and a half went by with multiple service days agreed to and subsequently rescheduled on Pierce County Handyman's request. In the end, no work was done...

My partner and I can't say enough great things about Matt and his work! The experience from his…read moreresponsiveness when we reached out for a quote through the completion of the work was all excellent. Also, as women, I can't tell you how many times we've both had contractors talk down to us, and that was never the case with Matt. He was always friendly, professional, and respectful. And he even brought treats for our dog, who adores him! We hired Matt to help renovate part of our detached garage into a home gym. When he initially came out to see the space so he could give an accurate quote, he took about an hour so that we could talk through ideas and what he thought was feasible. His quote for the work was incredibly reasonable, and the quality of the work is stellar. He also kept the space clean as he worked, so we never needed to worry about there being random screws or sharp objects left around that we or our dog might step on. He removed a garage door, partially reframed one of the garage walls that was out of whack, installed several windows and a new door (and even picked them all up from Lowe's so that we didn't have to figure out how to fit them into our car!), and replaced the insulation in the space as needed. We opted to paint the space and install the vinyl plank flooring ourselves, but once we finished that up, Matt returned to install all of the trim, and even special ordered a piece of flooring for near the door, so that it matched. We already have a few more upcoming projects in mind for the house, and will definitely reach out to Matt first!

Cascade View Construction - Huge Pella wooden windows

Cascade View Construction

(19 reviews)

I've been meaning to write this review for a while. Kirill and his team replaced a dozen windows…read moreand 2 sliding doors for our home, including a breathtaking 15-foot slider for the living room that made our dream a reality and completely transformed our waterview home (see photos). It's now been 10 months since completion and we've experienced zero issues whatsoever, which is testament to the quality of the work. From the start, Kirill was responsive and responsible. His bid was competitive, and he was extremely detail-oriented. Since we wanted to order our own windows from Dunn Lumber, we had multiple conversations to ensure the measurements were exactly right. His thoroughness paid off -- all the windows arrived exactly as planned, avoiding delays or returns. During the installation process itself, Kirill and his crew (Ivan and Ivan) were always on time, courteous, efficient, and professional. They may be the ONLY contractors we've ever worked with who finished within the timeline that they laid out. Overall, we really enjoyed working with Kirill and would 100% recommend him to anyone looking to replace windows or doors. It would be nice if they also offered finishing services, like drywall touch-up and painting, but the quality of the work that they do specialize in is absolutely impeccable. Don't think twice about hiring Cascade!

Kirill worked closely with us to price the replacement of 28 builder-grade windows and three…read moreexterior doors with Pella Fiberglass Windows and Doors well below what larger competitors were able to offer, in about the same time as the best others were able to offer. Ivan and his team arrived on time and completed the install, replacing the exterior window and the interior door trim to match what was installed (but with better quality). Ivan was even able to address our misaligned original window trim. Now our drafty house feels sealed and quiet, with a noticable decrease in the time the heater is running. Kirill was responsive to any questions and worked with us to resolve a misunderstanding of weekend scheduled work. Ivan, Roman, and Teras were all attentive to our interior and made a point to clean up afterwards.

Millwork Outlet - windowsinstallation - Updated October 2026

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