I had a really positive experience using this service to replace my damaged window screens and…read moreframes. They were responsive when I called asking for an appointment and I got good quality products for a fair price. The new screens fit perfectly when I installed them, and they even disposed of my old ones for free. The only reason this rating is 4 instead of 5 stars is that it took double the time quoted for them to get the job done and no one called to update me.

I needed a mirror cut down and Valley Glass took care of it same day for a very reasonable cost…read more When I showed up I also had an oversized mirror that I needed to dispose of (tried multiple donation places) and asked if they knew of a place that would take it. They didn't, but were kind enough to break into a few smaller pieces and put it in their dumpster for me (sadly mirrors are not recyclable). Really appreciated that since I've been trying to re-home it with no success for over a month. Will definitely use them again next time I need glass service of any kind.

Hard to believe this company has been in business a long time, they do not return requests for…read morescheduling someone to come for an estimate. It look like i am going with one of their competitors

So far so good ...we just ordered a new Anderson patio door and kitchen window. Customer service is…read moregreat. Confident that our door and window door going to be exactly what we're hoping for . Update after installation.

I requested a quote to repair a window that had some plastic or vinyl strips that were peeling off…read moreand preventing it from closing. After texting to share some photos they said they'd need a window technician to check it out. They showed up exactly when scheduled and texted to let me know when they were nearly here. It turned out to be an easy fix so they took care of it on the spot, free of charge. They even insisted on cleaning up the little plastic bits that came off the window during the repair (even though I told them I could take care of it). Fingers crossed that I won't need to repair or replace any other windows soon, but if I do I'd definitely go back to Seattle Glass and Window.

The administrative staff and installers were friendly, efficient, and did an excellent job. The…read morewhole experience was painless, pricing was more than 20% lower than competitors, and I'd highly recommend them.

I can't recommend Moe, the Glass Expert, highly enough! From the very beginning, he was incredibly…read moreresponsive, helpful, and easy to work with. His quote was by far the most reasonable of every one of the 4 companies we contacted, and while others were giving us an 8-12 week window, Moe was able to come out weeks earlier. On top of that, he is incredibly personable and charming -- just an absolute pleasure to work with. We needed a window replaced, and not only did he give us the best price, he completed the entire job in about three hours. He made the existing frame look like new and, when he was finished, even vacuumed the entire floor to make sure there wasn't a speck of dust or debris left behind. Great price, fantastic workmanship, incredibly responsive, and genuinely wonderful service. We couldn't have had a better experience and will absolutely call him again. Can't recommend Moe enough -- he is, for sure, the Glass Expert!

Finally found someone that could fix the window in my apartment. I've been looking for months…read more Glass expert was easy to work with, and to schedule with, and most importantly, fix the window really quickly once they got to my apartment. Great value too! I can see why everyone else on here agrees with five stars

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

Pacific glass was a lifesaver. Our display case in our donut shop spontaneously exploded due to a…read morehidden fracture and cold weather. We posted about it on our instagram, and they reached out proactively. Within just a few days, they had drawn up a much better replacement. Within a week, we had the new gorgeous glass in, 5x better than it was before, and for a more-than-fair value. On time, exceptional workmanship, beautiful results. Can't recommend them highly enough!

Excellent Customer Service…read more We had a small glass panel from our curio cabinet break and weren't sure how we were going to replace it. Nick from Pacific Glass came to the rescue! He was friendly, courteous, and efficient, and was able to provide a replacement piece the very same day. When we realized the glass needed a bit more filing to fit in the brackets, he took care of it immediately and adjusted it perfectly while we waited. The whole experience was smooth and stress-free. The curio now looks as good as the day we purchased it. Thank you so much for your excellent customer service! I highly recommend Pacific Glass to anyone in need of quality glass services. Karl and Shirley

They were perfect! Came in the morning to measure what was needed, returned mid afternoon and…read moreinstalled new glass. Easy Peasy.

I replaced a glass at my kitchen, several window screens and frames in the bedrooms. Great service…read moreand price. Definitely recommend it!

Ethan was great. We needed a mirror for a showcase that had been damaged and needed it fast for an…read moreevent coming up soon. Ethan made it happen fast and delivered it for us! Thank you, Bob

I cannot recommend 7Glass due to severe scheduling dysfunction, physical property damage, and a…read morecomplete lack of public integrity from the owner. Initially, they provided a reasonable price and quickly installed a giant mirror in my downstairs half bath. The technicians themselves were polite while in my home. However, the rest of the experience was a disaster. First, they have a massive communication issue. They showed up for the installation without confirming a time when I was home. They also failed to confirm the second appointment but luckily caught me when I happened to be available. Second, they damaged my property. During the mirror installation, they made a couple of large gouges high up on my bathroom wall. Instead of pointing it out or apologizing, they left without a word. When I discovered the damage a few days later, I sent a polite email with photos to their coordinator, Ethan. I wasn't even asking for compensation - just acknowledgment. My email was ignored for a week. The worst part, and the reason for this 1-star review, is how the owner Vito handles accountability. After waiting a week with no reply, I posted an honest online review on Thursday evening detailing this experience. At 7am on Friday, Vito emailed me privately, apologizing for the trouble and stating he was sending technicians to "have the scratches taken care of." Less than two hours later, at 850am, two men showed up at my house. I was not available, and this marked the THIRD time they showed up without an appointment. Because they're closed on weekends, I planned to call them on Monday. However, on Saturday afternoon, the owner posted a public response to my review claiming they never send crews unannounced and outright denying responsibility for the wall damage. No company dispatches a crew to repair damage they aren't responsible for, yet they did exactly that before publicly lying about it - in two different ways! The disconnect between their private admissions and their public-facing deception is deeply disingenuous. They are disorganized, they damage property, and they will publicly blame the customer to protect their reputation. Do not trust them.