We went with Signature to replace to standard windows, and swap a large picture window out for a…read morenew bay window. We had issues with the bay window that started a few months after it was installed. Signature was very responsive, and replaced the window free of charge. Unfortunately, the issue ended up being with the construction of the window itself, so the 2nd window also had issue. Replacement #3 was also free of charge, but we didn't figure out the cause of the issue until after window #3 was compromised as well. Signature replaced the window again, #4, but this time with a different brand of window, upgraded from the original - again, at no cost to us. So while our journey isn't typically "great", it's refreshing to work with a company that stands behind their work and products they sell. They were responsive every step of the way. I generally judge a company by how they react to problems, not just by the fact there were problems. And Signature earned my 5 stars. I wouldn't hesitate to use them again.

We called our project "The Window From Hell." It was a HUGE trapezoid window up high in a 2-story…read moreliving room, and it needed to be replaced after its seal failed. I got bids, and was the most impressed with Danny L at Signature Windows. We had a tight deadline because the home was going on the market and access to the window, especially in the rain, was really challenging. Meeting the deadline, and the safety of the installers, were non-negotiable. Danny came out the very next day to measure the Window From Hell and, not only did he give me the best price, but his company was the only one that had all the scaffolding equipment readily available at no extra charge. The window arrived sooner than expected, and installation was quickly scheduled to meet the deadline. Then we hit a snag: some epic rain made the cedar roof too slippery for safe conditions. Brent and his crew of expert (and very brave) installers rigged up a safe way to haul this brand-new Mother of ALL Windows up to the second floor and install it using very long ladders, secure scaffolding, and harnesses. I think we had 4 or 5 installers for this job. It took all day to get the old Window From Hell out and the new Mother of All Windows installed. But what a job! Perfect caulk lines, perfect cleaning of the glass, perfect clean-up of the job site, indoors and out. Job done ON TIME, SAFELY, and at an excellent price. If Signature can handle my Window From Hell, I am very confident they can install ordinary double-hung windows that exceed your expectations for quality, price, timeliness, and workmanship. I highly recommend Signature Windows.

Very pleased with product and installation. Installers Andres and Macos we're efficient,…read moreinformative, and did quality work. Would definitely recommend the company and crew.

My husband had consulted with Lake Washington Windows before he died last year. They took…read moremeasurements and gave him a quote. The quote given was honoured when I was ready to go forward with the installation. The windows were installed yesterday, and the crew did an amazing job. They managed to complete the whole house install in 1 day, versus 2. They were efficient, clean, and so, so kind. My initial contact was with Ireland Wood. She had initially dealt with my husband and was SO kind when she found out he had died. Summer Schertz coordinated the install, and Phillip led the install team. I cannot speak highly enough about the team at Lake Washington Windows. I love my new windows! Thank you everyone on the team.

customer service is ok, though too busy and they made mistake and promised to call me back when…read morethey have an answer for me but never return the call until I call back and result in me and my exterior door contractor, interior paint contractor and exterior wall paint contractor all waiting for extra days and when I call back they said I did not give them delivery date so they are waiting for me, WTH... anyway one very funny question does all interior doors come like this? this is first time I order doors outside of homedepot, some other vendors doors are like this too? The side of the door are trimmed or cut off a layer and not primed plus lock hole is cut but no mortise is carved (they say because they don't know what is the shape of the mortise I want so that was not carved but the latch side door strike was carved though that make no sense), but the bare wood side really bothered me. I don't understand for what reason the doors are trimmed like that. Give 2 star due to price is good. otherwise 0 star

This bisdness is 2 star because they treT their employees like crap. My husband has been working…read morethere for ten years and get paid crap. He is always saving them money and has always been a yes man doing all he can to be a loyal employee. But has yet to get even a thank you.

On a scale of 1-5, these folks are an 11. I had an…read moreemergency: My front door and the door frame were so badly damaged that I could not close nor lock my front door. I called the phone number on their website, left a message and was in the process of filling out their contact form when the owner, Paul, called me. That fast! He was even out of town. He called his son, Sean, who called me within minutes. He had a cancellation and was actually at my home in about 20 minutes. I need a new door, but he fixed the door frame, the door itself and installed my new deadbolt. The price was less than I expected, the work impeccable. He measured and has ordered my new door. Most importantly, I feel so safe. The fact that they understood my situation is priceless. I cannot recommend them enough.

Sean did a great job resetting and sealing my exterior door. He was professional, knowledgeable,…read moreand clearly explained what needed to be done. The draft was significantly reduced, and he even came back the next morning to take care of a small issue under the sill at no charge. Very responsive and easy to work with. I'd definitely recommend him.

Just bought a house for my mother in Covington. The day we closed I noticed that the garage door…read moresprings were broken. So I called Cressy Doors and they were able to come in a couple of days to replace them. Price was extremely cheap! Compare to another company we used on our other Kirkland house was double Cressy doors price I'm so going to refer them to everyone!!

I had never heard of Cressy Doors and fireplaces until I needed a heater and blower assembly for a…read morediscontinued Napolean electric insert. I searched online and the only one I could find was $334. So I called local companies looking for it but to no avail. I then called Napolean direct, they told me they had the part but I had to buy from a distributor. When I told them I couldnt find one, they directed me to Cressy. I called Cressy and spoke with Cody Rose in parts, he said he could not find the part from Napolean, so did I give up? No, I called Napolean back, I spent 1 and a half hours on hold to tell them Cody didnt see the part, they told me he just had to order it manually. I called Cody back and relayed the news. Cody Rose informed me that he would order the part and the price he would set was $334 since thats what it cost online, and that I would also have to travel to Kent to pick it up. He was going to send me a quote to sign and downpay on, I told Cody woah there buddy I am already refusing to pay $334 for this I wont pay it, and he informed me that once he had the real price he would update the quote. Annoyed I called Napolean again to press them to sell me one and told them my experience with Cressy. Napolean told me too bad they dont sell direct. So I searched more online, I found a store in Republic Missouri that had it but their website was awful so I called them. I spoke with Colton at Aaron's Fireplace in Republic Missouri. He admitted their website wasnt working but told me he could order the part he just had to find out the price. It was 4:40 EDT 20 minutes to close and Colton called me back in 10 minutes, he would sell me the part for $225. Meanwhile I received the estimate and request for down payment from Cressy for $334. I commented on that quote that I had found the part elsewhere and asked why on earth I would pay him the same price as an online retailer AND have to pick it up. I informed him I already found it cheaper and they were able to call Napolean and get the price within minutes. His response was that again he was planning to adjust the price. At this point I was annoyed with Cressy but I had what I needed, I expressed my disappointment and moved on. BUT WAIT... Cody Rose wasnt done Over a week later I receive an email, it was Cody just wanting to let me know he was happy I found the part elsewhere because (as he copied in the mail) Napolean was going to charge him $186 for the part and he would have charged me $298. Now why would Cody tell me that he planned to rake me over the coals for the part? Why would he even be spending time to email someone who wasnt trying to do business with him? That is beyond me. I expressed my lack of surprise he would try to squeeze me for every dime he could and told him respectively to go fornicate himself. Was Cody now done? Not at all. He then replied that this was a mere 32% markup and I quote "we aren't in business to not make money! That is a 32% margin with CC Fee and tax included so if that is unreasonable, then it's probably a good thing we don't do business." Was I trying to do business with Cody? No. Had I contacted him again since telling him I found it cheaper elsewhere? No Had Cody gone out of his way to antagonize me? He sure the hell did. So would I recommend Cressy? Absolutely not. I had already called the manufacturer, when Cody couldnt find the part I called them again and told him how to order it. All Cressy had to do is place an order and wait for me to drive down to pick it up. Most of the work was already done by me. So what justifies a 32% markup? Well in Cody's words "we aren't in business to not make money!". So if you're looking for a local business interested in helping where they can so they can earn your business for other projects look elsewhere. Because if Cressy was trying to squeeze me for every dime on a part that took minimal effort to find (since I had done the heavy lifting already) just imagine what they are going to squeeze you for when they have to do real work.

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

Looking for a Christmas miracle? Well, FDC Glass just became my holiday hero! Picture this:…read moreshattered glass panes on my front door, a dozen contractors telling me "just replace the whole door" (aka "give us more money"), and me slowly losing hope faster than a snowman in July. Enter FDC Glass, cape flapping in the wind (okay, maybe not literally, but you get the vibe). Not only was their quote actually reasonable, but they didn't hit me with the classic contractor combo of upsells and surprise charges. They even sealed up my entrance while working on the door - no extra fee, no fuss, just good old-fashioned service. The result? My door looks fantastic, my wallet isn't crying, and I'm singing their praises louder than carolers in December. I've already told my HOA about them, and you bet I'll be calling them for my other properties. TL;DR: FDC Glass = Christmas miracle workers who actually fix what's broken instead of trying to sell you a whole new house. 10/10 would recommend!

In May '25 we completed the order for 10 custom Brightside windows. They worked with us on our…read morescheduling so in July '25 we had all 10 Windows installed in 1 day. After the installation, Brightside returned to inspect the install to be sure it was done right and nothing was wrong. From start to finish the process was easy. I was so impressed that I told my neighbors but they just ordered from another company. Their windows were much more expensive, the install took 4+ days and it left unpainted trim for them to fix. Now that our windows are in we are even more impressed. As promised, the house is more quiet and the tint means more privacy. All the manuals, receipts, warranties, invoices, etc were emailed which made the process fast and I had proof every step of the way. The upgraded windows will certainly reduce energy costs throughout the upcoming winter and add overall value to the home. Our neighborhood seems to attract outside salesman, some are not great. I read some of the reviews here and the less than great ones seem like a one-off salesman issue. Everyone I dealt with was great. My salesman was polished, polite and not pushy at all. I will not recommend any company unless they exceed my expectations and I can trust them to deliver to my neighbors. Working with Brightside was refreshing. They pitched the product, it arrived better than expected, looked great once installed and I felt good about the whole experience. I recommend Brightside Windows without hesitation.

WARNING TO HOMEOWNERS & SENIOR CITIZENS: Avoid Brightside Windows. They used predatory sales…read moretactics in our home and failed to provide mandatory physical copies of their cancellation forms as required by Washington State Law (RCW 63.14.154). Instead, they hid the cancellation details in an unmentioned digital link. My spouse is a stroke and brain surgery survivor, making a hidden digital link completely inaccessible. Meaning he didn't understand that he had to open the link and print the cancellation form, sign it and send it in within a 3 day window. They waited until he missed the three days and then called and threatened him with two options...either get the windows or pay a fine of 50% of the total contract. My spouse verbally canceled within 22 hours (before measurements or manufacturing even started), yet they tried to charge us a predatory 50% cancellation penalty. Thankfully, our lender (Momnt) saw through this and completely reverse-funded and closed the loan at a $0.00 balance. Now, Brightside's management team has failed to get back to us about their legal plans and refused to cancel the loan in writing while ghosting us. We have officially escalated this by filing a formal consumer protection complaint with the Washington State Attorney General's office. Do not let them into your home. By the way I was forced to give them a star in order to post this!

I reached out to Kot's after my contractor put cheap off the shelf windows in my addition, contrary…read moreto what I expressly said I wanted. My house had original 30 year-old Milgard window's and I prioritize quality over price. Oleg was able to get out to me right away, he sent me a quote and we initiated the order. When the windows arrived and weather permitted, his team came out to replace the cheap windows and slider my GC put in and they did a fantastic job. Everyone at Kot's was so great we requested a quote for replacing the rest of the windows in the original structure which were installed last week. The whole team was fantastic to work with from start to finish. I had a lot of quotes, some cheaper but none with the level of integrity and pride in their service that I found at Kot's. Thank you Oleg, Daniel, and the crew.

I am writing this review as a prior Comercial construction manager and a guy who needed a window…read morereplaced. They were very responsive and communicative prior to the glass replacement. They were very honest, respectful and professional throughout all of our interactions, and they were on time and had the glass replaced with in the amount of time that they said it would take. They weren't the cheapest but very competitive. I am not only paying for a price of replacement glass but service as well, they are professional, responsive, honest and knowledgeable, and that's what I'm paying for. I will be keeping there number for future service and I recommend you do the same.

Very professional, great results. Very friendly and organized. Highly recommended…read more Arrived on time and finished on time.

Kamoska windows and doors are the company to go to if you would like a great product. Kirill and…read morehis crew did a fantastic job with the 2 doors I ordered. We couldn't be more pleased. We sincerely thank Kirill and his crew for everything. Kirill you and your team showed such professionalism and the workmanship is outstanding. You kept us very well informed on the delivery dates and the installation date. If we ever need windows or doors replaced I will definitely give you a call. We are very satisfied and pleased with the doors. Several of our friends and neighbors also commented on how they loved the doors. We would definitely recommend to all friends and family. Have a great evening.

The mechanic and door installer from Precision Garage Door Service was on the scene very quickly…read moreand did a brilliant jJob diagnosing problem and we found that his knowledge regarding the maintenance and basic overall engineering skills are brilliant. Great service good job well done.

Salesman was slow to communicate with us after we signed contract. Installer was great and…read moreobviously took care to install the door correctly and to answer questions about its operation