We called our project "The Window From Hell." It was a HUGE trapezoid window up high in a 2-story…read moreliving room, and it needed to be replaced after its seal failed. I got bids, and was the most impressed with Danny L at Signature Windows. We had a tight deadline because the home was going on the market and access to the window, especially in the rain, was really challenging. Meeting the deadline, and the safety of the installers, were non-negotiable. Danny came out the very next day to measure the Window From Hell and, not only did he give me the best price, but his company was the only one that had all the scaffolding equipment readily available at no extra charge. The window arrived sooner than expected, and installation was quickly scheduled to meet the deadline. Then we hit a snag: some epic rain made the cedar roof too slippery for safe conditions. Brent and his crew of expert (and very brave) installers rigged up a safe way to haul this brand-new Mother of ALL Windows up to the second floor and install it using very long ladders, secure scaffolding, and harnesses. I think we had 4 or 5 installers for this job. It took all day to get the old Window From Hell out and the new Mother of All Windows installed. But what a job! Perfect caulk lines, perfect cleaning of the glass, perfect clean-up of the job site, indoors and out. Job done ON TIME, SAFELY, and at an excellent price. If Signature can handle my Window From Hell, I am very confident they can install ordinary double-hung windows that exceed your expectations for quality, price, timeliness, and workmanship. I highly recommend Signature Windows.

Signature always comes through, their products and work is always top notch, yes, they are a…read morepremium service but you get what you pay for, and I really enjoy having great doors and windows to my home.

I thought I had posted a review already but it seems as if it's been removed…read more TLDR Pros: look good, relatively timely installation Cons: don't close/stay closed, don't functions as promised, poor customer service. After months of going back and forth trying to verify details regarding sound reduction, and adding a header to make the doors we wanted feasible, we place an order for doors that we thought would allow us to have a functional closed office space/guest room. It took about 3-4 months to produce and install, which was just a bit later than promised but not unexpected. The friendly installers came in early December and installed the doors in one day. They look fantastic in the space, just as promised. However, installers left the baseboard cut up and raw, and didn't leave the pieces so we could fix it ourselves and the doors would not properly close. The door frames bowed considerably and the base wheels were also improperly installed in the doors. I notified customer service immediately of the issues. It took two or three emails to get any response and they kept putting off scheduling repairs. When I posted a negative review (which seems to have been deleted), they promptly scheduled a repair. The repair addressed the gap in the middle, but not the wheel, baseboard or bowing issue. We were tired of dealing with getting the issue resolved so we decided to let it go and do our best to work with it. Unfortunately, that was not the end. Now, two months after the 'repair', the doors actually open on their own 3-4" immediately after they are closed. So they no longer function as doors. I'd be happy to change my review if the product we paid for is repaired or replaced so it will function like a sliding door should. We may actually have to move houses or pay someone to remove and install an entirely different product since we were relying on doors that fully close for our current house to function for us as our family grows.

We worked with SDC to close our office off, we had an open wall an we where debating whether to…read moreframe it and close it off or adding a movable panel which allows more light. With cost of construction materials, going after this option was better. Not only did the project met our expectations from pricing perspective but also the installation and final product was beyond what we expected. We worked with the team over email and planning installations, had several visits to measure, provide feedback, prep the area and both our Sales lead Sakura, as well as the the installation team Jonathan and Lauren - did an amazing job. They brought a commercial level of engagement to a residential project and we are happy with the results. The finish of the door is modern and in alignment with our home. Looking to continue to work with SDC for future projects we have.

We had a 21-year-old Rheem water heater that was still doing okay but had never been serviced, so…read morewe didn't want to push our luck. I got four bids. The Rheem estimate from the big box store was ridiculous; the teaser price went up by 50% once they actually itemized the install. Emerald City's came in comparable to our usual plumber, but with the added benefit of getting another Rheem instead of a different brand and adding an automatic shut-off in case of leaks. Emerald City partners with McClendon Home Services for the water heater installs. Jesse and Aaron were on time and professional. Jesse checked our meter at the street and explained why we didn't need an expansion tank and, in fact, why having one could unnecessarily increase our water bill. We now have a 10-year parts-and-labor warranty and peace of mind. We also got an estimate for windows, but unfortunately Emerald City doesn't currently provide exterior painting services. We still might loop back with them in the future for first-floor windows where we could paint the trim ourselves. Overall, we're happy with the communication, customer service, and value.

The process of getting the estimate from Emerald City Energy was straight forward and there was no…read morepressure. George gave us several options and was pleasant to work with. We got estimates from three companies and Emerald City Energy had the best price for Milgard windows. Emerald City Energy kept us up to date on the progress of the window order. Everyone we dealt with was courteous and helpful. When it came time for the installation Emerald City Energy communicated to us what to expect and how to prepare for the installation. The installers, Tipton and Nelson, were great to work with. They kept us well informed on their arrival times and their progress during the installation. They did an excellent job. The Milgard windows look great and the installers attention to detail was welcomed. They cleaned up after their work and left our house looking great with new windows. I highly recommend Emerald City Energy.

We replaced all the windows in our house (darn near 60!) along with 4 doors because it was time. We…read moreshopped the job around and Lake Washington came out on top not just with a fair price, but they had me convinced that they had the know how and logistics capability to pull the job off smoothly. Boy did they ever! Over the course of two weeks we got the pleasure of working with excellent crews (Denzel, Jordan, Ricky, Justin, Christiano, Andy, and a bunch more whose names I've forgotten) who made construction in my house as pleasant as possible. The install crews were extremely efficient, clean, and thorough - we were always able to live in the place at the end of the day, and every bit of install looks immaculate. These folks are truly some of the best that I've ever worked with to get something done in my place, and I wouldn't hesitate to use them again if the need arose. Their showroom has a great display of the products that they offer so you can get a decent idea of what you're buying. I found it really helpful in selecting our doors, and what we bought was very much what they had on display.

Andy & Fatu. I LOVE these guys. They installed three windows and a sliding glass door on our house…read moreacross two days last week. I was impressed in every possible way. It was amazing to watch them work, with efficiency, intelligence, and good humor. Working from a scaffolding against a steeply pitched roof is not easy but they made it SEEM easy. They put down mats and put up plastic to protect their work areas (and our house). They kept us informed. They showed us all the features of our new windows and door. They were nice people. We are so happy. Thank you, guys! Of course, this was the end of a process that started six weeks before, when we first met with Lake Washington Windows and Doors. It's been a solid relationship. They communicate well, deliver quality products, and send guys like Andy & Fatu to install them. In our case, they were even able to finish the project well before the originally estimated date. Congrats LWWD, your process is top notch.

Great quality and knowledgeable staff. They have a showroom by appointment that has a nice…read moreselection of high end doors and windows. So many options. Carl is a professional and be the guy to ask for.

I stumbled into WD&M by accident, but there's no such thing as coincidence. I talked with Billy who…read moregave me all the information on bifold doors and we ended up purchasing a 9 ft bifold. He set expectations with us on delivery times, pricing and install details. He then made himself available for a whole slew of phone calls, sent over specs and additional information whenever we spoke and helped bridge installation gaps when they arose. I could not be more happy and complimentary of Billy's expertise, candor and overall patience. We're so grateful to have had an opportunity to work with you!

I reached out to Kot's after my contractor put cheap off the shelf windows in my addition, contrary…read moreto what I expressly said I wanted. My house had original 30 year-old Milgard window's and I prioritize quality over price. Oleg was able to get out to me right away, he sent me a quote and we initiated the order. When the windows arrived and weather permitted, his team came out to replace the cheap windows and slider my GC put in and they did a fantastic job. Everyone at Kot's was so great we requested a quote for replacing the rest of the windows in the original structure which were installed last week. The whole team was fantastic to work with from start to finish. I had a lot of quotes, some cheaper but none with the level of integrity and pride in their service that I found at Kot's. Thank you Oleg, Daniel, and the crew.

I am writing this review as a prior Comercial construction manager and a guy who needed a window…read morereplaced. They were very responsive and communicative prior to the glass replacement. They were very honest, respectful and professional throughout all of our interactions, and they were on time and had the glass replaced with in the amount of time that they said it would take. They weren't the cheapest but very competitive. I am not only paying for a price of replacement glass but service as well, they are professional, responsive, honest and knowledgeable, and that's what I'm paying for. I will be keeping there number for future service and I recommend you do the same.

Great thorough work. Fair pricing. Martin and his team are reliable and super friendly.read more

Michon! Michon! Michon! Michon did the most amazing job…read moredesigning my window layout. I thought I had a good plan but she took it to a whole new level. I can't believe what a difference her design and expertise made on my project. Beyond great design, Michon's crew replaced 20+ windows in my house in 3 days with zero complications! The project couldn't have gone more smoothly!! They have set the bar high for any project/contractor work going forward. Thank you, Michon!!!!

Moe did handed my glass replacement quickly and flawlessly…read more With his competitive price and professionalism are awesome. I am sure to call him again whenever I need to have another glass replacement.

Glass Expert did a great job repairing a broken frosted glass cabinet door. Fast service, great…read morecommunication and a very fair price. I recommend this business 100 percent.