We had a 21-year-old Rheem water heater that was still doing okay but had never been serviced, so…read morewe didn't want to push our luck. I got four bids. The Rheem estimate from the big box store was ridiculous; the teaser price went up by 50% once they actually itemized the install. Emerald City's came in comparable to our usual plumber, but with the added benefit of getting another Rheem instead of a different brand and adding an automatic shut-off in case of leaks. Emerald City partners with McClendon Home Services for the water heater installs. Jesse and Aaron were on time and professional. Jesse checked our meter at the street and explained why we didn't need an expansion tank and, in fact, why having one could unnecessarily increase our water bill. We now have a 10-year parts-and-labor warranty and peace of mind. We also got an estimate for windows, but unfortunately Emerald City doesn't currently provide exterior painting services. We still might loop back with them in the future for first-floor windows where we could paint the trim ourselves. Overall, we're happy with the communication, customer service, and value.

The process of getting the estimate from Emerald City Energy was straight forward and there was no…read morepressure. George gave us several options and was pleasant to work with. We got estimates from three companies and Emerald City Energy had the best price for Milgard windows. Emerald City Energy kept us up to date on the progress of the window order. Everyone we dealt with was courteous and helpful. When it came time for the installation Emerald City Energy communicated to us what to expect and how to prepare for the installation. The installers, Tipton and Nelson, were great to work with. They kept us well informed on their arrival times and their progress during the installation. They did an excellent job. The Milgard windows look great and the installers attention to detail was welcomed. They cleaned up after their work and left our house looking great with new windows. I highly recommend Emerald City Energy.

We replaced all the windows in our house (darn near 60!) along with 4 doors because it was time. We…read moreshopped the job around and Lake Washington came out on top not just with a fair price, but they had me convinced that they had the know how and logistics capability to pull the job off smoothly. Boy did they ever! Over the course of two weeks we got the pleasure of working with excellent crews (Denzel, Jordan, Ricky, Justin, Christiano, Andy, and a bunch more whose names I've forgotten) who made construction in my house as pleasant as possible. The install crews were extremely efficient, clean, and thorough - we were always able to live in the place at the end of the day, and every bit of install looks immaculate. These folks are truly some of the best that I've ever worked with to get something done in my place, and I wouldn't hesitate to use them again if the need arose. Their showroom has a great display of the products that they offer so you can get a decent idea of what you're buying. I found it really helpful in selecting our doors, and what we bought was very much what they had on display.

Met with Matt Villaflor to discuss replacing a large garden window. Matt was knowledgeable,…read moreprofessional, and did not push -- instead giving me time to consider alternative solutions before I made a decision to proceed. My prior experience with LWWD was excellent (they replaced all my other windows and a sliding door a few years ago), and while this project is just beginning, the first interaction has proven to be equally positive.

I reached out to Kot's after my contractor put cheap off the shelf windows in my addition, contrary…read moreto what I expressly said I wanted. My house had original 30 year-old Milgard window's and I prioritize quality over price. Oleg was able to get out to me right away, he sent me a quote and we initiated the order. When the windows arrived and weather permitted, his team came out to replace the cheap windows and slider my GC put in and they did a fantastic job. Everyone at Kot's was so great we requested a quote for replacing the rest of the windows in the original structure which were installed last week. The whole team was fantastic to work with from start to finish. I had a lot of quotes, some cheaper but none with the level of integrity and pride in their service that I found at Kot's. Thank you Oleg, Daniel, and the crew.

I am writing this review as a prior Comercial construction manager and a guy who needed a window…read morereplaced. They were very responsive and communicative prior to the glass replacement. They were very honest, respectful and professional throughout all of our interactions, and they were on time and had the glass replaced with in the amount of time that they said it would take. They weren't the cheapest but very competitive. I am not only paying for a price of replacement glass but service as well, they are professional, responsive, honest and knowledgeable, and that's what I'm paying for. I will be keeping there number for future service and I recommend you do the same.

Responsive, good communication. We had 5 window glass panels replaced by them. Crew was careful in…read moretheir work. Competitive price. Would use them again.

Update: Since…read moreposting this review the company has continued to threaten me by emailing me directly. I understand the company disagrees with my review, but I was disappointed by the tone of their response and the implied pressure to remove it. Being told they would publicly respond and report the review to Yelp and Google if I didn't remove it felt unnecessarily aggressive and intimidating. Also in response to their comments below Thank you for confirming the exact root of the problem: you looked at a three-pane window, saw that only the middle section was currently foggy, and assumed I only wanted that single section replaced. As a professional window company, it was your responsibility to clearly state: "We see only the middle pane is failing, so this quote is strictly for one pane of glass, not the entire window unit you asked for." You didn't do that. You just wrote "1 glass replacement" on a quote for a "window replacement" request and expected a regular homeowner to know the technical difference. The fact remains: I asked for a window replacement. I provided a photo of the entire window. Other companies looked at the exact same information and managed to quote the entire three-pane unit for a price comparable to what you charged me for just the middle section. You can keep calling a customer's genuine financial frustration "deceptive" to protect your online rating, but your own responses show a complete lack of accountability. You made an assumption, failed to communicate it clearly upfront, and I had to pay the premium for it. Prospective clients can read this back-and-forth and decide for themselves if they want to risk dealing with a company that hides behind ambiguous quote terminology instead of practicing transparent communication. I am done repeating myself. ----------------------------------------------------------------------------------------------------- I recently had a foggy/failing window repaired that consisted of 3 separate sections. Unfortunately, due to some miscommunication during the quoting process, only the middle section was replaced. That was really frustrating because it made the overall cost much higher compared to other companies I had received quotes from. To their credit, they did offer to replace the remaining sections at a discount after I brought up the issue. However, even with the discount, the final price still ends up being significantly more expensive than competitors. Had everything been communicated more clearly upfront, I likely would have chosen a different company. The biggest issue for me was the lack of clarity during the quoting process. It felt misleading to realize afterward that the quote only covered one section instead of the full window I thought we had discussed. That said, I do want to give credit to the installation crew because they were excellent. They were respectful, worked quickly, kept everything clean, and did quality work. My frustration is mainly with the communication and quoting side of the experience, not the installers themselves.

I contacted Galaxyglass to repair a broken window. They came same day and gave me an estimate 1/2…read morethe price of 2 other companies. They ordered the glass and came out when received the order. Very polite, friendly and professional. Did a job for a very reasonable price. Will be using them again when I need and glass/window work. Thank you.

From the owner: "At All City Glass & Window, we specialize in high-quality…read moreglass installation for residential and commercial projects. From elegant shower doors and energy-efficient windows to custom storefronts and glass repairs, we bring precision, reliability, and modern design to every job. Our commitment to fast service, competitive pricing, and outstanding craftsmanship makes us the trusted choice for homeowners and businesses across Seattle. With years of hands-on experience, we treat every project as if it were our own—because your satisfaction is our priority

I truly wish Google allowed multiple reviews for the same company, because TN Glass Install LLC has…read moreexceeded my expectations not once, but twice. My first experience was for a cracked window replacement. The team arrived right on time and completed the entire job in about 15 minutes. Their professionalism, efficiency, and courtesy were immediately evident. It was fast, seamless, and stress free. The second project was far more extensive and showcased their craftsmanship on another level. They removed an outdated garden window and replaced it with a stunning new one, installed a sleek sliding glass door, and removed a large window to install a beautiful garden window measuring 6 feet wide by 3 feet high. Every step was handled with precision and care. Watching such a substantial window set perfectly into place was impressive. It required strength, coordination, and exact measurement, and they executed it flawlessly. They even repaired the siding afterward, leaving everything polished and clean. Joe, Jesse, and Frank worked like a perfectly tuned crew. Their communication, teamwork, and pride in their craft were obvious from start to finish. They maintained a positive attitude throughout and made what could have been a disruptive project feel smooth and even enjoyable. I also want to recognize Tahnie, the project manager. She coordinated everything beautifully and stayed in touch throughout the process. She was personable, attentive, and genuinely a pleasure to speak with. Her communication made the entire experience feel organized and reassuring. From small repairs to major installations, TN Glass Install LLC delivers exceptional results with integrity and professionalism. I would recommend them without hesitation.

Appreciate their quick response, whether they are able to help us or not remains to be seen.read more

Value, service, and quality were all excellent. I had a patio door that was especially difficult to…read morerepair -- the track and rollers needed replacement, and the door was sealed within the frame, making it extremely difficult to remove due to its age. Joe had the experience and expertise to get the job done while also taking the time to clean out the old debris and make everything look like new again. Customer service and professionalism were outstanding from beginning to end. Thank you, Joe!

Extremely professional service end. Price was competitive and the quality of product does seem…read moresuperior. Will definitely use them again for all glass needs. We replaced 18 glass units that lost seal.

Kirill worked closely with us to price the replacement of 28 builder-grade windows and three…read moreexterior doors with Pella Fiberglass Windows and Doors well below what larger competitors were able to offer, in about the same time as the best others were able to offer. Ivan and his team arrived on time and completed the install, replacing the exterior window and the interior door trim to match what was installed (but with better quality). Ivan was even able to address our misaligned original window trim. Now our drafty house feels sealed and quiet, with a noticable decrease in the time the heater is running. Kirill was responsive to any questions and worked with us to resolve a misunderstanding of weekend scheduled work. Ivan, Roman, and Teras were all attentive to our interior and made a point to clean up afterwards.

Kirill and his team replaced 8 windows (including 3 large picture windows). He was very responsive…read morein communication, his pricing was quite fair and the quality was top-notch. One of the picture windows arrived from the manufacturer with a decent-sized scratch between the panes but was not noticed until after installation. Kirill immediately contacted Pella for us to facilitate a replacement. Pella contacted us and replaced the window without any issues. I highly recommend Cascade View!