Very quick to respond to messages. Honest and trustworthy. Came on time and ready to work with…read moreeverything needed for a security door install. We are going to hire again. Competitive pricing.

ross came in and took charge!!! had my door up and running with extra work needed at no…read morecharge,,hire this guy great job done,,,trim looks fantastic as well,,,he is coming back to do 2 more doors for me,,,

On a scale of 1-5, these folks are an 11. I had an…read moreemergency: My front door and the door frame were so badly damaged that I could not close nor lock my front door. I called the phone number on their website, left a message and was in the process of filling out their contact form when the owner, Paul, called me. That fast! He was even out of town. He called his son, Sean, who called me within minutes. He had a cancellation and was actually at my home in about 20 minutes. I need a new door, but he fixed the door frame, the door itself and installed my new deadbolt. The price was less than I expected, the work impeccable. He measured and has ordered my new door. Most importantly, I feel so safe. The fact that they understood my situation is priceless. I cannot recommend them enough.

Sean did a great job resetting and sealing my exterior door. He was professional, knowledgeable,…read moreand clearly explained what needed to be done. The draft was significantly reduced, and he even came back the next morning to take care of a small issue under the sill at no charge. Very responsive and easy to work with. I'd definitely recommend him.

We went with Signature to replace to standard windows, and swap a large picture window out for a…read morenew bay window. We had issues with the bay window that started a few months after it was installed. Signature was very responsive, and replaced the window free of charge. Unfortunately, the issue ended up being with the construction of the window itself, so the 2nd window also had issue. Replacement #3 was also free of charge, but we didn't figure out the cause of the issue until after window #3 was compromised as well. Signature replaced the window again, #4, but this time with a different brand of window, upgraded from the original - again, at no cost to us. So while our journey isn't typically "great", it's refreshing to work with a company that stands behind their work and products they sell. They were responsive every step of the way. I generally judge a company by how they react to problems, not just by the fact there were problems. And Signature earned my 5 stars. I wouldn't hesitate to use them again.

We called our project "The Window From Hell." It was a HUGE trapezoid window up high in a 2-story…read moreliving room, and it needed to be replaced after its seal failed. I got bids, and was the most impressed with Danny L at Signature Windows. We had a tight deadline because the home was going on the market and access to the window, especially in the rain, was really challenging. Meeting the deadline, and the safety of the installers, were non-negotiable. Danny came out the very next day to measure the Window From Hell and, not only did he give me the best price, but his company was the only one that had all the scaffolding equipment readily available at no extra charge. The window arrived sooner than expected, and installation was quickly scheduled to meet the deadline. Then we hit a snag: some epic rain made the cedar roof too slippery for safe conditions. Brent and his crew of expert (and very brave) installers rigged up a safe way to haul this brand-new Mother of ALL Windows up to the second floor and install it using very long ladders, secure scaffolding, and harnesses. I think we had 4 or 5 installers for this job. It took all day to get the old Window From Hell out and the new Mother of All Windows installed. But what a job! Perfect caulk lines, perfect cleaning of the glass, perfect clean-up of the job site, indoors and out. Job done ON TIME, SAFELY, and at an excellent price. If Signature can handle my Window From Hell, I am very confident they can install ordinary double-hung windows that exceed your expectations for quality, price, timeliness, and workmanship. I highly recommend Signature Windows.

Luis and Jordan did an excellent job replacing 2 windows. Quick, efficient and professionally done.read more

Very pleased with product and installation. Installers Andres and Macos we're efficient,…read moreinformative, and did quality work. Would definitely recommend the company and crew.

Appreciate their quick response, whether they are able to help us or not remains to be seen.read more

Our real estate agent was the initial point of contact (since we were still under contract on this…read morehouse and in the waiting period until closing) and met with someone from TN asking them to give us a comprehensive review and estimate. They completed the estimate and cited 11 windows for replacement. We closed on our new home in May 2026, promptly called TN to schedule the work, and paid 50% deposit over the phone. We then waited for the glass to come in so they could complete the work. Our experience with Top Notch has been truly awful. The initial estimate was for 11 window replacements; since we have been working with them they have only cited 8 windows. When the glass came in and they came to install it we let them into the house to get started on replacing the windows. Two contractors arrived to our house an hour late. We asked if they needed anything and they said they didn't. We were in the house the whole time and assumed they would come and check in with us before they left to get an update on work completed. The two contractors who were in our house to replace the windows left after an hour and didn't check in with us or provide any explanations. We had to go through the house and do a visual guess which windows had been replaced. On top of that we received no follow up call from TN about the work completed or any scheduling to continue and finish the work. We had to initiate and follow up with TN customer service a week later to ask about the work and report back about the lack of communication and the contractors just ghosting us an hour into their work day. The customer service team had no idea what we were talking about. In their system they had the job listed as complete. There was no communication from the 2 person contractor team that it wasn't complete. When customer service looked into it more they said several windows had broken or were the incorrect size so they would need to order more. They didn't mention that the work was incomplete. A second time we had TN contractors come out and before they got started on the work we again asked that they come and check in with us before they left for the day and let us know what work had been completed and next steps. Again, the contractors did not check in with us and just ghosted, leaving us with no information about the work completed or what additional work needed to be done. They also told us they were only there to replace one window. When we checked to see what work had been done they had left wet caulk around the one window they replaced and did not tell us or leave a note. Again, we did not hear back from customer service about work completed or any follow up on the other windows cited in the original estimate. There were no follow up calls to discuss the timeline or what work had been completed. And again, we had to initiate contact and follow up on getting the work completed that was promised in the estimate. We reached out a third time to TN customer service and they sent out a field supervisor. The supervisor was 45 minutes late. He let us know that one of the windows they had replaced was installed backwards (they had only replaced the unbroken side, not the broken side). There are 3 windows in our primary bedroom with blue tape on them placed by the original person who completed the estimate. This blue tape was to let the contractors know these windows are some of the lot to be replaced. When this contractor arrived the windows still had the blue tape on them and had not been touched by the visiting contractors from TN. The field supervisor tried to convince us the 3 additional windows from the estimate with tape on them were not intended to be replaced - even though they had placed the tape there to signify needing to be replaced. Before leaving, the field supervisor said someone would call us in production the next day to talk about next steps for ordering glass for the still broken windows. That was 2 weeks ago and no one has reached out to us. In August they had still not completed the entire estimate. We received a phone call from customer service asking for the other 50% of payment on the invoice at that time. They are asking for payment for work they had not completed and for which we already paid half of the estimate, but 50% of the work was not even completed. We worked with Tahnie in CS to make it right, get the work completed, and the project closed. She sent two new contractors out to finish the work and they finally finished the work on Monday, August 31st. Tuesday, September 1st, Tahnie and TN, over a 72 hour period, contacted us 5 times over the phone, 3 times via email, and also called our realtor to inquire about the other half of our bill. This was the first week of school for our kids and we were dealing with all that chaos, but we were also surprised by the intensity of contact and communication when it had been so non-existent prior. We paid the final balance on September 9th.

Steve completed our trim work and we are extremely pleased with the work he did. I just wanted to…read moregive a shout out to his professionalism, communication and integrity which have been stellar and a big contrast to our previous experience with another contractor. The previous contractor left us in a mess when Steve came to our rescue and he surely did an amazing work to impress us. Steve is extremely thought-out and a detailed professional who is on-time, provides timely communication and updates as to what a client would expect. We will highly recommend Steve to our friends and family in the future and also for our jobs. Thank you, Steve for all your help!

Steve is efficient, knowledgeable, kind, and a true gentleman. I would recommend his services to…read moreanyone!

I spoke to a very courteous Sales Person. He began explaining the system the company sells. I…read moretold him I would not be purchasing the item because I could not afford it now. He never the less offered to check my house for appropriately placed fire alarms and Carbon Monoide alarms. He left me a gift CM alarm and asked me to keep him in mind for future and recommendations to neighbors. (I did like the auto health alert feature of the system and wished they offered it stand alone instead of bundled with fire and burglary protection.) He behaved in a professional manor and used absolutely no high pressure sales tactics. Bill and Christa Simmons

Initially, I was very happy with the system. The alarms were a little too sensitive, but they did…read morethe job and the company always responded promptly. Then the equipment started to get whacky. I was charged for the service. Then the system devolved until I had to disconnect half of the alarms because they continually beeped, even with brand new batteries. I called for service, and a technician came out and "solved" the problem. Except that the problem was not solved. I have called the phone number on the bill and have repeatedly gotten the message that there was nobody to take the call. Not "nobody available", "representatives are busy" - just nobody to take the call. was this business taken over by scam artists?

I have used Adam over the last 18 months to make my home a much better "home work environment". I…read moretrust his assessments, his recommendations, and his work quality. I never felt over sold, and my home networks are buzzing along happily and efficiently. For my home, he has: installed Brilliant command centers, installed Sonos throughout, upgraded my tv viewing experience, put in mesh (smoking fast internet now!) alongside new router/modem, set up a comprehensive security system and cameras, and consulted on an EV charger for garage. And the icing on the cake: he is funny and a great conversationalist! If you are longing for a home automation expert: call Adam. Now.

I never heard back after the initial phone consult. Was told I'd have a quote for upgrading my…read moresystem and just ghosted.

Luis and his team was excellent to work with! They are very professional and communicate well! We…read morehave also referred him to my brother in law for more work!

Had front fencing, side fencing and patio cover installed. It all turned out great! Very…read morecommunicative and answered all my questions quickly. We did have one correction needed to be made but handled it quickly. The quote was in a e-document so I was able to clearly and easily read and review the agreed upon work. All communication was also written which I appreciate. I receive many compliments from my neighbors!

Lady on the phone was really nice. She had a wonderful voice that makes you feel like you're really…read morehappy that you're have a chance to work with her and her business. The band that came out was congenial very well mannered explain things to me that no one else had explained I just was so enthralled with learning some of this stuff! He was just a really really nice person. He came back at the appointed time and did the work it was clean and meet with his tools and when he cleaned up and left, it was great good people.

After a four week wait, they cancelled an appointment day of with no explanation or apology…read more They left a call back number, and didn't answer any of the six attempts to call back. Good luck actually getting them to show up after being hired.